I am so frustrated! It may be a coincidence, but when I installed Mountain Lion, upon syncing,  1st Gen Apple Tv went into a boot loop, and apple will do nothing to help with it.  What can I do? If not fixed, will NEVER buy qp another product from them ag

Never done this before. My Apple TV was perfect until I installed Mountain Lion. Upon syncing my Apple tv, it mysteriously rebooted, asking me language and tv type. Then the Apple comes on, flashing light, and back to language. Apple said hey no longer support it, though it is not very old. Wasted $399. I had ips 180 g almost full of movies, pics, etc. that are now gone. What can I do?  Very unhappy with Apple, now.

You can buy Microsoft Office for Mac, it includes Word, Excel and Powerpoint. Or you can download a free copy of LibreOffice which contains substitutes (good ones) for the Microsoft Office programs.
Do not even think of using Boot Camp unless you have a complete and current TM backup or a clone to restore if it goes wrong. You will also need to buy Windows and Microsoft Office for it. And you MUST read the directions very carefully.

Similar Messages

  • I lost my address book when I installed Mountain Lion and have not been able to recover it.  WHen I type in a name in an email the address shows up, so I know it is in there.  How can I restore my address book?

    I don't know how to do this.  I typed the question in the bar above, but apparently need to type it again here.  I lost my entire address book when I installed Mountain Lion and have been unable to recover it.  I know the information is in there as when I type in someone's name in an email the address always shows up right away.  How can I find the information for my contacts and restore my address book? Do I need to go to the Apple Store that is 2 hours away and have an expert help me or can I find out how to do it online for free myself?

    The auto-complete in Mail addresses comes from two sources: (1) The "Previous Recipients" list, which can be viewed via Mail > Window > Previous Recipients. (2) Your Address Book (now called "Contacts").
    If you did in fact lose your Address Book - are you sure you don't have "Contacts" in your Applications Folder? - It sounds like you are getting addresses from source (1).  If you did in fact lose your  Address Book (now called "Contacts" !!), you will have to restore it from a backup.
    charlie

  • My imessage is not working. I went into settings, then messages, and it says my imessage activation is unsuccessful. What do I do to get imessage working again. When I turn it on it sends imessae through my email not my phone number

    My imessage is not working. I went into settings, then messages, and it says my imessage activation is unsuccessful. What do I do to get imessage working again. When I turn it on it sends imessae through my email not my phone number

    It is starting to get a common problem (iMessage), try doing this:
    http://www.imore.com/having-trouble-imessage-or-facetime-ios-7-heres-how-fix-it
    Good Luck

  • HT1473 In Mountain Lion, after inserting CD ... rather than Import, disk is ejected without any import - of either tracklist or music. What can I do?

    Since installing Mountain Lion, my iTunes ejects the CD just prior to showing the screen asking if I want to Import ... so, neither the tracklist nor the music is imported. What can I do???

    domh2010 wrote:
    All of that did absolutely nothing. Actually it made things worse.
    If you tried every possible solution in the all those links baltwo provided, there is nothing more anyone here can suggest other than waving a wand over the computer or you throwing salt over both shoulders. 
    Take the computer to an Apple store or an AASP.  Whichever is more convenient for you.  Let the geniuses there figure it out.  Diagnostic testing is free. 

  • When I installed Mountain Lion it asked the name of my computer. I was in such a hurry that I now have a typo. How can I go back and change the name of the computer?

    How do I change the name of my computer?

    One area that this appears is on Facebook where it lists the number of Recognized Devices. There are six devices which include iPad and iPhone. These items are grayed and you are unable to change. Also on my iphone it lists the computer name. This name is different from name of my computer. It's what I signed in as when I installed the Mountain Lion upgrade. I know I'm not doing a good job of explaining this. I have searched everywhere on my computer that I can think of and cannot locate where this is used. Any suggestions are appreciated.

  • When I log in on my computer none of my icons show up on my desktop and then a virus protection logo comes on. What can I do to resolve this issue without going to the repair store?

    When I log ion to my computer and the desktop shows up all of my icons that were on my desktop are no longer there. Then a virus message pops up and asks me if I would like to buy some antivirus software and then a error report shows up and it ask me if I would like to send the error report out and then it gives me the option if I do not want to send it out.
    == This happened ==
    A few times a week
    == 06/14/2010

    That pop-up asking you to buy an anti-virus product (and some telling you that you are infected) is probably a virus.
    For a possible solution and images of similar pop-up windows see (follow the instructions given in Post 3 of this):
    http://forums.malwarebytes.org/index.php?showtopic=38629&st=0&p=193287&#entry193287
    After doing the above, you may want to use other scanners to thoroughly scan your system for malware:
    <u>'''Scan for Malware'''</u>
    Install, update and run these programs <u>in this order</u>. They are all free for personal use, but some have limited functionality in the "free mode", but those are features you really don't need to find and remove the problem that you have. (<u>'''Not all programs detect the same Malware.'''</u>)
    Malwarebytes' Anti-Malware - http://www.malwarebytes.org/mbam.php
    SuperAntispyware - http://www.superantispyware.com/
    AdAware - http://www.lavasoftusa.com/software/adaware/
    Spybot Search & Destroy - http://www.safer-networking.org/en/index.html
    Windows Defender - http://www.microsoft.com/windows/products/winfamily/defender/default.mspx
    Dr. Web Cureit - http://www.freedrweb.com/cureit/
    If these don't find it or can't clear it, post in one of these forums for specialized malware removal help:
    http://www.spywarewarrior.com/index.php
    http://forum.aumha.org/
    http://www.spywareinfoforum.com/
    http://bleepingcomputer.com
    <u>'''''Other Issues''''': ~~red:You have installed plug-ins with know security issues. You should update them immediately.~~</u>
    <u>'''Update Java'''</u>: your ver. 1.6.0.19; current ver. 1.6.0.20 (<u>important security update 04-15-2010</u>)
    (Firefox 3.6 and above requires Java 1.6.0.10 and above; see: http://support.mozilla.com/en-US/kb/Java-related+issues#Java_does_not_work_in_Firefox_3_6 )
    ''(Windows users: Do the manual update; very easy.)''
    See: '''[http://support.mozilla.com/en-US/kb/Using+the+Java+plugin+with+Firefox#Updates Updating Java]'''
    Do the update with Firefox closed.
    <u>'''Install/Update Adobe Flash Player for Firefox'''</u>: your ver. 10.0 r32; current ver. 10.1 r53 ('''important security update 2010-06-10''')
    See: '''[http://support.mozilla.com/en-US/kb/Managing+the+Flash+plugin#Updating_Flash Updating Flash]'''
    -'''<u>use Firefox to download</u>''' and <u>'''SAVE to your hard drive'''</u> (save to Desktop for easy access)
    -exit Firefox (File > Exit)
    -check to see that Firefox is completely closed (''Ctrl+Alt+Del, choose Task Manager, click Processes tab, if "firefox.exe" is on the list, right-click "firefox.exe" and choose End process, close the Task Manager window'')
    -double-click on the Adobe Flash installer you just downloaded to install/update Adobe Flash
    -when the Flash installation is complete, start Firefox, and test the Flash installation here: http://kb.adobe.com/selfservice/viewContent.do?externalId=tn_15507&sliceId=1
    *<u>'''NOTE: On Vista and Windows 7'''</u> you may need to run the plugin installer as Administrator by starting the installer via the right-click context menu if you do not get an UAC prompt to ask for permission to continue (i.e nothing seems to happen). See this: http://vistasupport.mvps.org/run_as_administrator.htm
    *'''<u>NOTE for IE:</u>''' Firefox and most other browsers use a Plugin. IE uses an ActiveX version of Flash. To install/update the IE ActiveX Adobe Flash Player, same instructions as above, except use IE to download the ActiveX Flash installer.
    *Also see: http://kb.mozillazine.org/Flash ~~red:'''''and'''''~~ [[How do I edit options to add Adobe to the list of allowed sites]]

  • When i copy a word document into the body of an email, it arrives in a distorted format.  what can i do to insure it will arrive in the body of the email as it appears in my word document?

    how can i ensure that when i copy a word document into the body of an email, it will arrive in the same format as it appears in the word document.  mine arrive with distorted spacing.  thank you!!

    Sounds like the Word file may have right justification. You can turn that off within Word.
    You can also save the file as a pdf using these instructions:
    http://support.apple.com/kb/PH10738
    and send the pdf instead.

  • My iPad shows message that it needs to be backed up, but when connected to iTunes for backup it states all backed up. Cannot remove message by clicking ok.  Therefore iPad is locked up.  What can I do?

    My iPad shows message needs to be backed up.  When connected to iTunes it shows all backed up.  Cannot get rid of message by clicking ok.  IPad  therefore is frozen.  What to do?

    Welcome to the Apple Community.
    You might try a forced shutdown to begin with, hold down the top and home buttons together until the device shuts down, then restart it.

  • Firefox opens a new window with sites I never visited and don't want, I can not close these tabs or open another tab from them.

    I open a new window and two sites appear, One I had never heard of till now. Digg. I can't open a new tab from these tabs, there is never an x on the tab and close all other tabs does not get rid of them.

    Do a malware check with a few malware scan programs.<br />
    You need to use all programs because each detects different malware.<br />
    Make sure that you update each program to get the latest version of the database before doing a scan.<br />
    * http://www.malwarebytes.org/mbam.php - Malwarebytes' Anti-Malware
    * http://www.superantispyware.com/ - SuperAntispyware
    * http://www.safer-networking.org/en/index.html - Spybot Search & Destroy
    * http://www.lavasoft.com/products/ad_aware_free.php - Ad-Aware Free
    * http://www.microsoft.com/windows/products/winfamily/defender/default.mspx - Windows Defender: Home Page
    See also "Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked and [[Searches are redirected to another site]]

  • I can't install Mountain Lion?

    So these past few days, a bunch of things have been going wrong with my mac. First, I was using iMovie and while on it, my computer would just turn black and I'd have to restart. I thought I could software update it, but when I did that, all of the programs on my ILife and Chrome stopped working. I also can't use other programs that I was using before the software update.
    Also, the software update installed NOTHING. It just restarts my computer and nothing installs. When I click software update again, those same updates are available for installation. Safari is like one out of the two programs I can still use on my macbook.
    I thought a remedy to this situation would be to download Mountain Lion. I was wrong. I can download Mountain Lion in like an hour, but when the "Install Mountain Lion" part comes up, it just freezes with the rainbow ball for hours and I can't install it.
    I just want my programs and computer to work like it did 4 days ago... can anyone help?

    If you are running Lion...
    Boot up holding command-r keys into your Recovery Volume.
    The screen should give you these choices...
    Restore from TM backup
    Reinstall Mac OS X
    Get help online
    Disk Utility
    First run Disk Utility Repair Disk, if you get errors run until no errors reported or reports "the disk cannot be fixed". Then, choose Reinstall OS X. This will be an install "in place" and shouldn't effect any of your own data or settings.
    If you are running SL then boot from your SL disk by holding the "c" key.

  • Okay my girlfriend just got the new 5th generation ipod, and yesterday when she plugged it into her charger, a yellow triangle appeared and said that it wasnt supported by the charger, what can we do ?

    Okay my girlfriend just got the new 5th generation ipod, and yesterday when she plugged it into her charger, a yellow triangle appeared and said that it wasnt supported by the charger, what can we do ?

    - See:       
    iPod touch: Hardware troubleshooting
    - Try another cable
    - Try another charging source
    - Inspect the dock connector for bend or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
    - Make an appointment at the Genus Bar of an Apple store.
    Apple Retail Store - Genius Bar

  • HT4061 My Ipad2 has a message Ipad disabled  connect to itunes.  The trouble is I am out of the US now and cant connect to my my home mac or any computer it is synced with.  What can I do?  I cant even access the serial number to contact apple.  Help!

    My Ipad2 has a message: Ipad disabled  connect to itunes.  The trouble is I am out of the US now and cant connect to my my home mac or any computer it is synced with.  What can I do?  I cant even access the serial number to contact apple.  Help!

    Call Apple anyway. If the device was ever registered with then they will have the serial # on file and can look you up by other info such as your name or phone number.
    To re-enable an iPad any computer with iTunes should work. However, if your data was not backed up to iCloud you will not be able to access it until you get back to your home computer.

  • I can't purchase games and apps and i have iTunes card with 200$ what can i do can any one help me, I can't purchase games and apps and i have iTunes card with 200$ what can i do can any one help me

    I can't purchase games and apps and i have iTunes card with 200$ what can i do can any one help me

    What happens when you try to buy something, does the 'buy' button not appear, does it not work, do you get any error messages, ... ?
    If you are getting a message to contact iTunes support then you can do so via this page and ask them why the message is appearing : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
    If it's a different problem ... ?

  • Please help me! What can I do to stop receiving lots and lots of emails with all participants questions. I tried what was sugested but it didn't work!

    Please help me! What can I do to stop receiving lots and lots of emails with all participants questions? I tried what was suggested but it didn't work.

    You got your answers in this thread here and you marked it as correct.
    https://discussions.apple.com/message/16541734#16541734
    When you get to the email preferences page to make the changes, did you click on "Save" at the bottom of that page to lock in the changes that you made?

  • I have a Windows laptop running with Windows 7 (64 bits). i was using itunes normally. Few days ago I upgraded to 10.5.2. When I completed download and install process, itunes opened and got stuck.It says "Updating itunes library". What can I do?

    I have a Windows laptop running with Windows 7 (64 bits). i was using itunes normally. Few days ago I upgraded to 10.5.2. When I completed download and install process, itunes opened and got stuck.It says "Updating itunes library". What can I do?

    Hi Drgeert-
    The hub may not be broken per se, but Apple has made adjustments to the limits on current that can be drawn from ports.
    You probably need a new hub.
    These may be helpful and/or interesting:
    USB: High Bandwidth and Isochronous Devices Must Be Separated
    USB Product-Specific Details
    Luck-
    -DaddyPaycheck

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