I am trying to cancel my annual membership, how?

However there doesn't seem to any way to cancel an annual membership online. I tried the chat button but it takes me in a loop, and there's no phone number.

This is an open forum, not Adobe support... You need Adobe support to cancel a subscription
-start here https://forums.adobe.com/thread/1703848
-or by telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html
--and two links which may provide more details, if the above links don't help you
-http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html
-http://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html

Similar Messages

  • Cancellation of annual membership!

    Dear Adobe Team,
    I've been trying to cancel my annual adobe cloud membership through the chat support.
    But I wasn't able to chat with anyone and was presented the text "Chat unavailable right now" instead.
    I tried different browsers, restarted my computer but to no avail.
    I am almost through the year and I would like to cancel my membership before it is extended for another full year.
    Please be so kind to reply to my request as soon as possible.
    Thank you very much.
    Yours, kindly Mike Cho
    Contact: [email protected]
    EDIT: Browsing through other threads of other folks who had the same / similar request, most of them were referred to the Adobe support documents and pages, that explain how to do it. I would like to clarify that I have followed each one of those steps and still encountered those issues as described above. Since I am located in South Korea it is also difficult for me to call the US hotline. Thank you.
    Message was edited by: Myung Keun Cho

    Thank you for your reply.
    Unfortunately, those are the sites that I used to try to cancel my subscription.
    My text has all the details.
    Anyone else who can help?
    Ps: I know that this community is meant for users. But I have seen other threads where Adobe officials have replied to.
    Hopefully there is someone who can help me to make that happen.
    Cheers

  • How to cancel an annual membership

    I signed up for the Adobe Pro and when it was downloaded onto my computer, I started having alot of problems.  I uninstalled the program and all is well again.  How can I cancel my annual membership?  I have tried several things on the website with no success.

    Cancel your membership or subscription | Creative Cloud
    i think you have to contact adobe

  • Cancel my annual membership

    Hi
    I want to cancel my annual membership for photoshop that i pay for monthly. I have followed the steps for cancellation but under my account settings photoshop is not listed to cancel? How can I stop the payments?

    Contact Adobe customer service to cancel the subscription
    Contact Customer Care

  • I would like to cancel the annual membership

    I would like to cancel the annual membership.

    This is an open forum, not Adobe support... You need Adobe support to cancel a subscription
    -cancel http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html
    -or http://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html
    -or by telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html

  • I am looking to cancel my annual membership and receive my refund.

    I am looking to cancel my annual membership to adobe creative cloud and receive my refund since it has been less than 30 days.

    Try Cancel your membership or subscription | Creative Cloud

  • I need to cancel an annual membership to Creative Cloud.

    I need to cancel an annual membership to Creative Cloud.

    Cancel your membership or subscription | Creative Cloud
    https://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html

  • I'd like to cancel my annual membership

    Hello Adobe Support,
             I bought the Creative Cloud membership (one-year) on 12/21/2014. On 01/17/2015 I received the email from you and has been told that  my membership has been transitioned from paid to free beacause of my credit card payment failure.Now I'd like to cancel my annual membership. I'd like to know if you will bill 50% of your remaining contract obligation from my credit card each month or not? Now my membership is free. I am looking forward to your reply.
    Regards,
    Long Zhonghua

    Roxallen I am sorry you have faced difficulties canceling your annual plan.  You are correct you do need to contact our support team to cancel your annual plan.  You can contact our support team directly at Creative Cloud membership support.

  • Helloo i would like to To cancel my  an annual membership how can i do that please ?

    helloo i would like to To cancel my  an annual membership how can i
    @do that please ?

    You will probably have to pay a penalty or the balance of the one year subscription, but…
    …unfortunately, only Adobe customer service can assist you with your issue. These are user forums; you are not addressing Adobe here.
    Click on the link below, and after that click on "Still need Help? Contact us."
    Then on the next page, click Chat
    There is also a phone option.
    http://helpx.adobe.com/contact.html?step=PHXS_downloading-installing-setting-up_licensing- activation

  • WTF?!?! How can I cancel my annual membership???

    Hi Guys!
    I want to cancel my annual membership. I read the support sites and many other sites. No way.
    I´m in month 12 of my membership.
    "To cancel your membership in the last month (month 12), follow the steps in the "Cancel a month-to-month membership" section below. (If you cancel an annual membership in the last month you don't need assistance from customer support.)"
    So I followed the steps descriped under "cancel a month to month membership"
    No way! WTF?!?
    There comes no window "we hate to see you to go" blablabla...
    It only comes a windows "We´re very sorry..."
    What else can I do?
    Thx in advance!

    The below mentioned order has been canceled & you will not be charged anymore.
    Current Plan:
    Photoshop-Fotografieprogramm
    Account Activated:
    21.02.2014
    Regards
    Rajshree

  • How do i cancel my annual membership subscription, and switch to a month by month one.

    how do i cancel my annual membership subscription, and switch to a month by month one.

    Hi There,
    Kindly contact our support team via:  http://helpx.adobe.com/in/contact.html?step=CCSN_adobe-id-signing-in_stillNeedHelp
    If you are unable to use chat option kindly try below mentioned steps.
    Try different browser.
    Delete cookies and cache
    If the problem still persists Kindly revert with the below mentioned information.
    OS version:
    Browser Version:
    Thanks,
    Atul Saini

  • How do I cancel my annual membership? is there a number to call? Thank you

    is there a telephone number that I can call to cancel my annual membership? Thank you!

    Hi mmantz11259,
    I'm sorry that your subscription didn't work out for you. Here's the contact information for Adobe Customer Support:
    Contact Customer Care
    Best,
    Sara

  • How do I cancel my annual membership within the first month without calling to their phone?

    I want to cancel my annual membership during the first month, but I can not call to their phone. Anybody has a solution? Thanks.

    Hi,
    thanks, but their instructions lead you to contact them, and I can not call them.
    Am 06-Nov-2014 12:42:38 +0100 schrieb [email protected]:
    HOW DO I CANCEL MY ANNUAL MEMBERSHIP WITHIN THE FIRST MONTH WITHOUT CALLING TO THEIR PHONE?
      created by Kartikay_Sharma in _Creative Cloud Download padding: 10px; margin-top: 20px;">
    Please note that the Adobe Forums do not accept email attachments. If you want to embed a screen image in your message please visit the thread in the forum to embed the image at https://forums.adobe.com/message/6904898#6904898
    Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: 
    To unsubscribe from this thread, please visit the message page at . In the Actions box on the right, click the STOP EMAIL NOTIFICATIONS LINK.
    Start a new discussion in Creative Cloud Download & Install by email or at Adobe Community
    For more information about maintaining your forum email notifications please go to http://forums.adobe.com/thread/416458?tstart=0.

  • How do I cancel my annual membership? I want to cancel immediately.

    How do I cancel my annual membership?  I do as instructed but get offered a forum page.

    Read my reply in cancel membership

  • How do I cancel an annual membership?

    How do I cancel an annual membership?

    Have a look here: http://helpx.adobe.com/x-productkb/policy-pricing/cancel-subscription-acrobat-online-servi ces.html
    Be well...

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