I am trying to cancel my month-to-month membership but I do not have an option to cancel?

I have attempted to use the Adobe prompts to cancel my membership but I there is no option for me to cancel my month-to-month membership. Why is there not an option to cancel my membership?

Cancel http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html
-or by telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html

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HT1918 I was directed to itunes because I am trying to update my apps but my billing information is expired and will not allow me to do so, Im trying to switch my billing information to "NONE" but I do not see and option for that in my payment information

I was directed to Itunes because I am trying to update my Apps but my billing information is decling it because my checking account has been expired, i was told to go to payment changes and select the option "None" but I do not have an option for that and just trying to find out a way to change my billing information to none so that I am able to update and download free apps!

Apple’s having trouble with the iTunes Store servers right now. Wait for them to resolve the issue.
(123935)

HT5787 I updated my ipad but when I went into dragonvale it no longer recognized me and made me create a new account. As a result I can no longer access my park. I have tried to go into the Game Center to restore my park but i do not have any options.

I updated my ipad but when I went into dragonvale it no longer recognized me and made me create a new account. As a result I can no longer access my park. I have tried to go into the Game Center to restore my park but i do not have any options to restore my old login/ account. Any tips?

Buying a bag of coins might help...

When I upgraded my MacBook to Lion the trackpad switched and now up is down and down is up. I tried to fix it in setting, track pad but I do not see an option. Is it somewhere else in settings?

When I upgraded my MacBook to Lion the trackpad switched and now up is down and down is up. I tried to fix it in setting, track pad but I do not see an option. Is it somewhere else in settings?

You are very welcome...there are many little boxes to check/uncheck...can be a real challenge to read all of the fine print

I purchased several songs and they are not showing up in my purchased file. Tried to go online and re-download them but ITunes is not giving me option to download only the ones I am missing. It *****

I contacted Itunes and they told me to go to my account and re-download the songs. I opened my account and found the recent purchases, but they are not recent, there are 250 songs in that list, how come? And ITunes didn't give me an option to download only the ones I am missing. I don't want to download 250 duplicate songs.
The Itunes updates are worst each time, BTW, Just starting to get sick and tired of Mac and Apple and Itunes and all this complicated stuff because of your paranoia of people "stealing" songs, but in fact, who is going to download songs ilegally is going to do it anyway, So all you are doing is to make it difficult for honest people who actually buy the songs and can't have them. I reported the problem several times and didn't get any more answers. Hope this works before I disoute the charges of the songs I don't have.

Hi samfergs,
I'm not sure how the Purchased Playlist decides what to put into it, but if you want to see all of your purchased items, then you need to go to the iTunes Store, and on the right side, under Quick Links, click on Purchased.
Then, click on the Music (or whatever other purchased items tab you want to look at). If you are looking at Music, click on All Songs, and then on "All" or "Not on this Computer" (depending on what you want to see).
Cheers,
GB

Hi. My new computer had Acrobat on it. Suddenly, I was unable to open any PDF's. and then I tried to update and was forwarded to the Adobe site that said I had to buy a monthly subscription. I do not have the physical box with a serial number and was

Hi. My new computer had Acrobat on it. Suddenly, I was unable to open any PDF's. and then I tried to update and was forwarded to the Adobe site that said I had to buy a monthly subscription. I do not have the physical box with a serial number and was going to buy the one advertised on the website until I discovered it's only for students and teachers, which I am not. What should I do next as I need to use PDFs on a daily basis. Thanks! I would like to be able to download this and pay online. Possible? I currently have Adobe Acrobat XI Pro. I have a Windows 7 system. Please help!

As long as you know your serial number you can download PSE from here:
Download Photoshop Elements products | 11, 10
If you don't know your serial number:
Find your serial number quickly

HT204088 How can I cancell automatic renewal of an App? Charging monthly fee but I do not want it.

Downloaded a newspaper app to read electronic copy of a newspaper. I paid and read one month. But I do not want to subscribe any more since I got a promotion code to read newspaper next 3 months free, it still charges me monthly fee. How can I stop it?

Read through the link below. It should guide you.
iTunes Store: Purchasing and managing auto-renewing subscriptions

Greetings, I am working in Final Cut Pro 7. In the timeline some clips show as offline. I tried going to sequence and reconnecting to media but it does not work. I can still see the video in the timeline and work with it. It just has the red box.

Greetings, I am working in Final Cut Pro 7. In the timeline some clips show as offline. I tried going to sequence and reconnecting to media but it does not work. I can still see the video in the timeline and work with it. It just has the red box. Thanks! Olga

If the clips are not actually missing, you could try to refresh the timeline by using cmd-0 and then going to the timeline options tab. Then select name only where it says "thumbnail display". Press ok to accept the change, then repeat the process to add thumbnails back to your timeline.

HT4527 I am trying to move my library and playlists to a new computer by burning to CD's. However, I followed the directions by going to File and then Library - then they said to go to burn CD(s) - I DO NOT have that option for some reason. How do I do th

I am trying to move my library and playlists to a new computer by burning to CD's. However, I followed the directions by going to File and then Library - then they said to go to burn CD(s) - I DO NOT have that option for some reason. How do I do this? I have done the library sharing thing but I am getting rid of my primary computer and am afraid I will lose the library.

To move an iPhoto Library to a new machine:
Link the two Macs together: there are several ways to do this: Wireless Network,Firewire Target Disk Mode, Ethernet, or even just copy the Library to an external HD and then on to the new machine...
But however you do choose to link the two machines...
Simply copy the iPhoto Library from the Pictures Folder on the old Machine to the Pictures Folder on the new Machine.
Then hold down the option (or alt) key key and launch iPhoto. From the resulting menu select 'Choose Library'
and select the Library that you moved. That's it.
This moves photos, events, albums, books, keywords, slideshows and everything else.
Your first option didn't work because you imported one Library to another. Every version and thumbnail is imported like a distinct photo, you lose all your Albums, Keywords etc., the link between Original and Previews is destroyed, the non-destructive editing feature is ruined and so on. In summary: it's mess.
Your second option didn't work because you simply referenced her library on the old machine.
Regards
TD

I accidently click on ''Import the list'' but now all the music have an exclamation point I think they are all in Musique.txt on the desk... How can i take back these music on my library? I tried : Import the list and take Music.txt , but it do not work

I accidently click on ''Import the list'' but now all the music have an exclamation point I think they are all in Musique.txt on the desk... How can i take back these music on my library? I tried : Import the list and take Music.txt , but it do not work

Ok, I had a glitch, forced to restart, and lost my train of thought.
Reinstalling iTunes should fix the major issue that might have gone wrong, perhaps your explaination points will disappear and everything will be peachy again.
But if they don't, you can open the XML file in iTunes Folder using a Text edit program to see what the common pathname is to the iTunes Music folder or where your content is located.
If you moved the itunes folder, it needs to go back.
I can't download iTunes to my Vista virtual machine to test it out right now because iTunes is down, so I can't verify the pathname, perhaps your issue and the iTunes being down are related somehow?
You don't want to import all your music again, but it's a option, but you lose all your playlists, that's what I'm trying to recover.
If oyu don't have a whole lot of playlists, then simply select all the explaimation point music and delete, select File from the menu and import your itunes folder again.

I want to return my iPad 3, but I did not have an apple account at the time of purchase, and when I type in my order number and proceed to click "cancel order", it prompts me to log in with my apple I'd and then tells me that the account is not authorised

I want to return my iPad 3, but I did not have an apple account at the time of purchase, and when I type in my order number and proceed to click "cancel order", it prompts me to log in with my apple I'd and then tells me that I am not authorised to do anything on the account in relation to the transaction. What should I do?

You can view and edit your orders without an Apple ID by logging in with your order number, along with the shipping zip code or email address.
I copied the text posted above from this website.
http://store.apple.com/us/help/viewing_changing_orders
Click or tap on the Order Status link here and you should be able to type in the order number and your zip code.
To view or edit your Apple Online Store order, visit online Order Status and log in with your Apple ID and password.

I have produced a number of DVD on my iMac. They are stored in a folder called Burn Folder. I want to get them into iTunes so I can play them on Apple TV. I have tried to convert them to MP4s using Handbrake but Handbrake does not recognize these files.

I have produced a number of DVD on my iMac. They are stored in a folder called Burn Folder. I want to get them into iTunes so I can play them on Apple TV. I have tried to convert them to MP4s using Handbrake but Handbrake does not recognize these files. I am stumped.

If you have the original movie files, you'd be much better converting those, otherwise try MPEGstreamclip.

I am trying to download Photoshop CS6 onto my Mac from the Adobe website, but I do not have a serial number. I made an Adobe ID, but the serial number is not under "My Products" nor have I received an email including a serial number. I do not know how els

I am trying to download Photoshop CS6 onto my Mac from the Adobe website, but I do not have a serial number. I made an Adobe ID, but the serial number is not under "My Products" nor have I received an email including a serial number. I do not know how else to find the serial number. Please help!

You need to contact Adobe Support either by chat or via phone when you have serial number and activation issues.
Here is a link to a page with options to help make contact:
http://www.adobe.com/support/download-install/supportinfo/

My ipod shuffle cannot be restored not by the itunes nor by the reset utility it tolds me that it is in recovery mode , i tried to make every thing to resolve it but i can not what can i do ?

my ipod shuffle cannot be restored not by the itunes nor by the reset utility it tolds me that it is in recovery mode , i tried to make every thing to resolve it but i can not what can i do ?
notice : when every time try to reset it by the retore utility it tolds ( your i pod obtaining information from your ipod)
and when i tried to restore it by the itunes it tolds ( there is an unknwon error num 1415)

Now the iPod is unusable with the Recovery mode loop. The full error below:
"iTunes has detected an iPod in recovery mode. You must restore this iPod before it can be used with iTunes."
I can see my IPOD under devices on the left pane of iTunes while the error displays. But when I click OK, the IPOD disappears under DEVICES as does the DEVICES category.
and also when i remove my ipod from computer it isn`t light any light never the battery show

So I just bought a used MacBook from Amazon with OSX 10.5.8. I am trying to install new software and operating system, but I don't have the passwords to the Users set up in the computer. What do I do?

So I just bought a used MacBook from Amazon with OSX 10.5.8. I am trying to install new software and operating system, but I don't have the passwords to the Users set up in the computer. What do I do?

Put your install DVD into the optical drive (CD/DVD drive) and reboot. Be sure to either use the disc that came with your Mac, or, if you installed a later Mac OS X version from disc, use the newer disc. As soon as you hear the boot chime, hold down the "c" key on your keyboard (or the Option Key until the Install Disk shows up) until the apple shows up. That will force your MacBook to boot from the install DVD in the optical drive.
When it does start up, you'll see a panel asking you to choose your language. Choose your language and press the Return key on your keyboard once. It will then present you with an Installation window. Completely ignore this window and click on Utilities in the top menu and scroll down to Reset Password. After resetting the password use Startup Disk from the same menu to choose your hard drive for startup and restart.

I am trying to cancel my month-to-month membership but I do not have an option to cancel?

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