I am trying to convert a pdf to a power point, i purchased the software or whatever membership that it is, and every time i go to convert the file it tells me to sing up again

I am trying to convert a pdf to power point, i keep getting the run around to sing up or login

Hi gigihz,
I am able to see that your service is no longer active.
If you need to get your service activated, please contact customer service: https://helpx.adobe.com/contact.html?promoid=KLXMX
Regards,
Ajlan Huda.

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