I am trying to download an app but it says you have already purchased it so it will be downloaded at no extra cost but then it doesn't download
I am trying to download an app but it says you have already purchased it so it will be downloaded at no extra cost but then it doesn't download
Hi DeletedUser,
Welcome to the Support Communities!
The article below may be able to help you with this.
Click on the link to see more details and screenshots.
Downloading past purchases from the iTunes Store, App Store, and iBooks Store
http://support.apple.com/kb/HT2519
Cheers,
- Judy
Similar Messages
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Hi, I have an iPad Air. Had downloaded pages app that got deleted by mistake. Now am unable to down load it again. App Store says "you have already purchased this app so it will be downloaded now at no additional charges" but it does not download!!! Pls suggest and help!
Hi Bipashan,
Try downloading this from the past purchases list on your iPad, found here:
Download past purchases
http://support.apple.com/kb/ht2519
Thanks for coming to the Apple Support Communities!
Cheers,
Braden -
I am trying to download UCbrowser which is fine on my iPhone 5C but unable to download on my iPad2, It shows on cloud but I couldn't download, I tried to change date but still no go, It says "you've already purchased this so this will be downloaded now" but never downloads
Close the App Store app, reset your iPad and then try again.
To close the App Store, drag the app up from the multitasking display. Double tap the home button and you will see apps lined up going left to right across the screen. Swipe to get to the app that you want to close and then swipe "up" on the app preview thumbnail to close it.
Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up. -
I cannot download an app from the app store, it keeps loading until it says "You have already purchased this app so it will be downloaded no at no additional charge", and then it prompt for password and I input it after which nothing happens.
I know my icloud has record of my installing this app before, but that was the first install that was failed during that time some other apps also keeps loading without respond whey they updated itself, and this app didn't install before I restart the device. But I don't see this app on my device after I restarted the device so it should have been installed on my device. It seems icloud has created some kind of dead loop that makes it not able to get the correct status about this app on my device.
I have no problem install this app on my other device (iPad) with the same account, but just fail on my iPhone. And it just fine installing other apps...... What happened !!?? @@
Please help !!!Someone help! I dont know how to do this and please put the words into an easy way to understand because im young...
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I have purchased a book on iBooks, every time I try to download it I get a message saying you have already purchased this item go to purchases and click on download. This is what I am doing every single time but cannot get the book, please help!
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If it says Firefox 4.0 or 4.0.1, see if this helps you: <br />
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In iBooks,what does it mean when it says: you have already purchased this item. To download it check available downloads in the store menu?
Apologies if I seem rude but isn't it obvious?
you have already purchased this item means you have already purchased this item - you don't need to buy it, you've already bought it.
To download it check available downloads in the store menu means to download it check available downloads in the store menu. So if you look at your top menu bar (in your iTunes programme) select the Store and from the menu that appears, select Check for available downloads. My guess (and I realise I'm risking my reputation here ) is that when you click on that, you will see a list of the items you've bought which will include anything you haven't yet downloaded to your iTunes. I assume there will be an option with that list to download those items.
I would like to thank the person who thought of the idea of taking different words and putting them in a certain order, so that those words form a sentence, and that sentence can then be read by other people and those people understand. Genius! -
Any ideas as to why it will not reload? Thanks.
Hi Bipashan,
Try downloading this from the past purchases list on your iPad, found here:
Download past purchases
http://support.apple.com/kb/ht2519
Thanks for coming to the Apple Support Communities!
Cheers,
Braden -
I bought a app on the App Store and when I try to download it says "you have already purchased this all, it will download now with no additional charge"
I had same problem. All that was next to app was the cloud icon (ie.not 'open') and kept getting same message when trying to download. I found this fix on another discussion that worked wonderfully for me. The guy who found this deserves credit:
1) Open iTunes and go to the iTunes Store
2) Click on your account ID in the upper left-hand side of the window and select account from the drop-down
3) You may have to enter your password, but will then be shown the Account Information screen
4) Look at the top of this screen for a section indicating you have a pending download and click download
5) Either install via sync or on your device itself
I just re-clicked on the cloud in the app-store on the device and it finally worked! It must have been in some sort of app-limbo. -
Apps - Download All Free Updates - You have already purchased this item
I have an iPad and iPhone, and over the past few months I've noticed that iTunes keeps getting confused when trying to download app updates.
So right now if I run iTunes, it shows that there are 16 updates in Apps. I click on Apps and then click the "16 Updates Available" link at the bottom right. This opens the "My App Updates" view. I then click "Download All Free Updates" and get a prompt that says:
You have already purchased this item
You have already purchased this item but it has not been downloaded. To download it, select Check For Available Downloads from the Store menu.
This is confusing because:
I have no idea which of the 16 app updates it is talking about
I'm not told why it has not been downloaded
Check for available downloads doesn't do anything.
I can get around this problem by manually downloading each update individually, syncing and trying an update again. But after a few weeks I get more updates and the problem starts all over again.
Any ideas why this is happening?
Cheers
BozYou read a very old article that applied only to apps.
Redownloading is quite simple
Downloading past purchases from the iTunes ... - Support - Apple -
I've tried to download an app that I used to have but deleted. I get the message "You've already purchased this, so it will be downloaded now at no additional charge." BUT it won't download.
Are you certain you have enough memory left on your device to accommodate the app? Also, are you certain that an iOS 8-compatible version has been released by the developer? If the answer to both questions is "yes", then try downloading it via an iTunes sync.
Cheers,
GB -
I bought a song off of the itunes store on my iphone but it wont play. I even tried to repurchase it but it says that I already purchased it. I have restarted my phone and turned it off but it still won't download or play. HELP!
Depending upon what country that you are in (music can't be re-downloaded in all countries) then try deleting that track from your phone and re-download it via the Purchased tab in the iTunes store app on it, or the Purchased link under Quicklinks on the right-hand side of the iTunes store home page on your computer's iTunes.
If you aren't in a country where you can re-download music or if it re-downloads in the same state then try the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via the Store > View Account menu option and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find that song and use the 'Report a Problem' link and fill in details about the problem (iTunes support should reply within, I think, about 24 hours).
If the 'report a problem' link doesn't work (it's been taking some people to this site on a browser instead of showing a form in iTunes) then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page. -
I tried to install the Watch ABC (a free app) on my iPad from the AppStore. It would not download. I attempted to install it a second time, and got the message "You've already purchased this, so it will downloaded now at no additional charge." Any advice? This is a fee app so I do not understand the message referencing a purchased app. I get the cloud symbol, but it will not download. I closed the App Store app and restarted my iPad, but to no avail. Any assistance would be greatly appreciated.
You are aware that there the app may have downloaded and been placed on the second screen. Not the main one. Can you swipe to the right to see if it is there?
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I purchased 100 Pinger EX minutes on my daughters ipod, the minutes never showed up and it says "You've already purchased this In-App Purchase but it hasn't been downloaded". How do I download it????
-First try contacting the app developer/go to their support site.
Next contact iTunes
Apple - Support - iTunes - Contact Us -
I am trying to change my apple id Country. but it says " you have a store credit balance, you must spend your balance before you can change it." i don't wanna spend it to change my country. by the way i can't update any of iPhone apps. need help
It's strange because I can change my AppleID country without this message.
So what to do? Just try to do this again, but on another device. You may also erase cookies and history of your browser.
I hope it will be helpful, good luck! -
I purchased an app from my iphone and it did not download to my phone. It says I have already purchased the app, but it is nowhere to be found...Help???
Try syncing the iPhone to iTunes. If it doesn't appear, then log in to your account and check Purchased.
You're in the Mac App Store Community, if my suggestion doesn't work, then repost in https://discussions.apple.com/community/itunes/itunes_store
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