New computer with lightroom 5.7 installed old computer has 3.6 installed.The new version has a conflict when trying to read the external harddrives.Old sees it as drive (I) but new sees it as drive(E).When I try to rename external drive it comes up as LaC

New computer with lightroom 5.7 installed old computer has 3.6 installed.The new version has a conflict when trying to read the external harddrives.Old sees it as drive (I) but new sees it as drive(E).When I try to rename external drive it comes up as LaCie (E) (I) so I cannot get it to change the name for lightroom to read it with all the previous edits-please help all advice appreciated.

lotta stuff going on. I'm in the office now and don't expect a client for about 45 minutes. Want to walk thru this via skype or ichat? email me directly if you do. [email protected]
If not, post back and I'll try and walk thru these things.
Also, if you want to email me the project, I'll see if I can open it here.

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I have an expired Lightroom Mobile trial and I have installed a trial version of CC. When I try to use LR Mobile I cannot get beyond the trial expired message. Can anuone help?

As it says I cannot use LR Mobile and I have no confidence that if I subscribe to Creative Cloud that the restriction will go awaY!

Please refer to Adobe Lightroom Mobile FAQ
The trial has already been used for light room.
Regards
Rajshree

I got a Model Number: A1181, My hard drive burned out. I bouhgt a new hard drive Wd Scorpio 500 GB. When i tried to install the MAC OS, it identies a hard drive with 3.6 TB and i'm not able to do the installation.

I got a Model Number: A1181, My hard drive burned out. I bouhgt a new hard drive Wd Blue Scorpio 500 GB. When i tried to install the MAC OS, it identifies a hard drive with 3.6 TB and i'm not able to do the installation. I touhgt the new ard drive was bad but i was able to install windows XP. Any ideas what do i have to do?

Well, let's hope that nothing was jiggled out of place when you were installing the new hard drive. Your optical drive may just be out of alignment or the disc you have is "dirty." Get a lint-free cloth and some rubbing alcohol, then clean the disc as thoroughly as you can starting from the center and working outward in a concentric circlular motion. See if that helps. In particular clean the inner portion well.
If this does not help, then you have a problem. You have opened the computer yourself. That action voids all support from Apple. If you take the computer in for service the store may refuse to service the computer. This is not related to your now expired warranty.

My email address has changed and when I try to play purchased songs it asks me to authorize another computer under the old email address. How do I play the music that I have purchased? My account is current with the new email address.

My email address has changed and when I try to play purchased songs it asks me to authorize another computer under the old email address. How do I play the music that I have purchased? My account is current with the new email address.

You may have already done this, but try de-authorizing your computer (through the iTunes:Store menu) and then re-authorizing it.

So i bought the 9.99 a month photoshop (with lightroom) and then installed CC when i went to the app tab both PS and LR said "try" instead of install is that how setup usually goes? or well it ask me later for serial numbers?

so i bought the 9.99 a month photoshop (with lightroom) and then installed CC when i went to the app tab both PS and LR said "try" instead of install is that how setup usually goes? or well it ask me later for serial numbers?

Oscarf16161909 for information on how to resolve the connection error preventing the active membership from authorizing please see Sign in, activation, or connection errors | CS5.5 and later. If you have any questions regarding the steps listed in the document you are welcome to update this discussion.

Trying to connect my iPhone6 with my old iMac with 10.6.8 MacOS. It says I need a new version of iTunes. When I try to upgrade the iTunes (11.3.1), it says, it is already the latest version. What do I do now?

Trying to connect my iPhone6 to my old iMac with 10.6.8 MacOS, and synch up the music. It says I need a new version of iTunes. When I try to upgrade the iTunes on my iMac, it says, it is already the latest version. What do I do now?

The current version of iTunes is 12.x.x and requires OS X later than Snow Leopard.

My HDD crashed and I had to reinstall my boot and programmes on a new HDD. I managed to recover my library.itl. How can i import it with the new version of itunes? When i try imprt playlist, it replies that it is not a validly exported file.

My HDD crashed and I had to reinstall my boot and programmes on a new HDD. I managed to recover my library.itl. How can i import it with the new version of itunes? When i try imprt playlist, it replies that it is not a validly exported file.

It should be like the very first time you synced your phone with I-Tunes. It will notice you haven't synced before and just copy everything from your phone into I-Tunes. It shouldn't delete anything from the phone, at least it never has for me. It just puts a copy of everything into I-Tunes and even if you delete an app for example from your phone and you decide you want it back later, you can just go back into I-Tunes and copy it back over. Hope this helps.

I have zero out all data on my imac, as i brought it second hand and the disk the guy supplied dont seem capatable with my imac to install the operating system again so it is frozen at the grey start up screen. show i buy a new snow leopard disc fromapple

i have zero out all data on my imac, as i brought it second hand and the disk the guy supplied dont seem capatable with my imac to install the operating system again so it is frozen at the grey start up screen. should i buy a new snow leopard disc from apple and install that as my new operating system. please help as had the computer a month now and still cant use it yet.

You can call AppleCare and request a replacement set of the original DVD's that shipped with the computer for a nominal charge. You will need the serial number (look on the bottom of the stand) and a credit card. Click the AppleCare Contact Info link. Without knowing which iMac you have it's very difficult to say if a new SL disc would work or not.

HT4623 When i try to download apps this message comes up. This app is incompatible with this Ipod Touch, this app requires OpenGL ES 2.0 graphics capability. can i up grade my ipod to OpenGL ES 2.0, or do i have to buy a new one?

When i try to download apps this message comes up. This app is incompatible with this Ipod Touch, this app requires OpenGL ES 2.0 graphics capability. can i up grade my ipod to OpenGL ES 2.0, or do i have to buy a new one?

Correct. That error indicates you have a 2G iPod. You say you have an 8 GB 3G iPod there is not such thing. Apple only made 32 and 64 GB 3G iPods. You have a 2G iPod.

My new TC did not come with a disk to install the AP utility.

My new TC did not come with a disk to install the AP utility. It is flashing amber and I have no way to figure out why. I have downloaded recent and prior AP utilities but they don't load to my computer. Please advise.

What operating system is your computer using?
If you have a Mac, click the Apple icon in the upper left corner of the screen, then click on About This Mac. Post back with the OS X Version number that you see there.

I just bought a nano and am trying to sync to itune on my mac. It tells me I need the latest version of itune. when I try to donwload this it tells me I need a new OS. I have updated both and my nano still will not sync. Any suggestions?

I just bought a nano and am trying to sync to itune on my mac. It tells me I need the latest version of itune. When I try to download this it tells me I need a new OS. I have updated both and my nano still will not sync. Any suggestions?

Numbers documents from iOS need Numbers 3.2 on a Mac to open. And Numbers 3.2 requires Mavericks. If you are using Mavericks you can get Numbers 3.2 from the Mac App Store. It will be free IF you have Numbers 2 (iWork '09) installed. Otherwise you must buy it.
Your other option is to send the Numbers file as an Excel file via e-mail to yourself to open with an earlier version of Numbers.

I have installed photoshop 13 version 32 bits. i have changed my computer and must reinstall version 64 bits. When i try to dawload i have an error message error 7 and 6. How can I succed reinstalling photoshop?

i have installed photoshop 13 version 32 bits. i have changed my computer and must reinstall version 64 bits. When i try to dawload i have an error message error 7 and 6. How can I succed reinstalling photoshop?

Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support (if this won't uninstall move on to the next item)
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
Please note:
Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
HT1925: Removing and Reinstalling iTunes for Windows XP
HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
tt2

HT3275 how can i retrieve information from time machine if my computer has less storage capacity? How can I access data that is on my time machine but can not be copied to a computer with less storage capacity? I used to have 180 GB, now I have 128 GB.

how can i retrieve information from time machine if my computer has less storage capacity? How can I access data that is on my time machine but can not be copied to a computer with less storage capacity? I used to have 180 GB, now I have 128 GB.

Plug an external drive into the computer and use that to expand data onto.
http://pondini.org/TM/16.html

TS1538 i can see all my itunes songs on my computor but when i try to sunc they do non come over to i phone 5s i had no problrm with this on my old iphone 5

i can see all my itunes songs on my computer but when i try to sync they do non come over tomy i phone 5s i had no problrm with this on my old iphone 5. any suggestions

Basics from the manual are restrt, reset, restore.
Have you tried each of these?

It says I'm logged into my Apple ID on my App Store but when I try to download an app it comes up with my mums Apple ID asking for her password yet I have never used her email or Apple ID to login in? Could this be cause we have back up on same comp?

It says I'm logged into my Apple ID on my App Store but when I try to download an app it comes up with my mums Apple ID asking for her password yet I have never used her email or Apple ID to login in? Could this be cause we have back up on same comp?

Bojana321 wrote:
... this has only come up today yet it says I'm logged into mine!
Try This...
Close All Open Apps... Sign Out of your Account... Perform a Reset... Try again...
Reset ( No Data will be Lost )
Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...
Wait for the Apple logo to Appear...
Usually takes about 15 - 20 Seconds... ( But can take Longer...)
Release the Buttons...

New computer with lightroom 5.7 installed old computer has 3.6 installed.The new version has a conflict when trying to read the external harddrives.Old sees it as drive (I) but new sees it as drive(E).When I try to rename external drive it comes up as LaC

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