I am trying to purchase something within an app and it tells me to contact itunes support to complete this transaction then it says cannot connect to itunes store what is the solution
What is my solution
Welcome to the Apple Community.
Did you follow the instructions in the message and contact Apple, which you can do through iTunes Store Support. If Apple have asked you to contact them, then the issue can only be resolved by them.
Similar Messages
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Does anyone know how to fix this???
You can contact iTunes support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page
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I'm trying to buy poker chips, but when i click purchase it tells me "Please contact iTunes support to complete this transaction" and i already entered my credit card in my account.
I go to itunes support for complete my transaction,but I dont know what I have to do after
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Error message "Please contact iTune support to complete this transaction" when I was trying to purchase an app????
Help!! Any one experience this issue???
iTune support, "You are violating the iTunes Store Terms and Conditions specifically, however we're unable to speculate. You are not authorized to purchase from the US iTunes Store. From here please continue to review the terms and conditions in detail for further information."
Do you guys even read the "Terms and Conditions" ? There are thousands of words. who know what term I am violating. It works fine before 12/01/2012...I bet they don't even know what caused this problem...They keep asking me to read it without solving the problem..."Dose that just happen after December 2012??"
No. It has always been that way.
"So people who live in USA and while travel to other country are not allowed to buy anything? "
Correct.
"how about people who work oversea for long term?"
They would need an itunes account based in the country in which they live.
"The iTunes Service is available to you only in the United States, its territories, and possessions. You agree not to use or attempt to use the iTunes Service from outside these locations. Apple may use technologies to verify your compliance."
http://www.apple.com/legal/itunes/us/terms.html#SERVICE
It is the same for all countries itunes stores. -
I'm Trying to make an in-game purchase and have been prompted to contact iTunes support to complete this transaction.
You need to contact support then.
http://www.apple.com/support/itunes/purchases/ -
I am trying to purchase a"boost" in a game and this is the pop up i get "Please contact iTunes support to complete this transaction
What do I do?You can contact iTunes support via this page (these are user-to-user forums) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page
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I'm trying to purchase extra content on some of my apps and it says "contact iTunes support to complete this transaction." how can I fix this? My credit card is valid and I've made extra content purchases before and it's worked.
As I replied in your duplicate thread, these are user-to-user forums, you are not talking to Apple here.
You can contact iTunes support via this page :http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then probably Purchases, Billing & Redemption -
i am playing a game on my iphone and i am trying to purchase coins but its telling me to contact itunes support to complete this transaction. what do i do?
Do as requested and Contact iTunes Support...
Apple Support iTunes Store Contact Us -
When I try to purchase something, it dont succeed and it tells me to contact the support
When I try to purchase something, it dont succeed and it tells me to contact the support
Click here and request assistance.
(85424) -
any kind of transaction ,purchases from any of the game or appli Idownloaded could not make it always shown on my screen is"Please contact iTunes support to complete this transaction ,could you please tell me what is the problem with my acct.
These are user-to-user forums, nobody on here will know what the actual problem is with your account.
You can contact iTunes support here : http://www.apple.com/support/itunes/contact/ - click on Express Lane, then iTunes > iTunes Store -
When I purchase chips in "poker" app, i see message "Please contact ITunes support to complete this transaction".What I have to do?
um, you would have to "contact iTunes support to complete the transaction". Is there something that you don't understand?
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I am trying to edit my payment information. However, I keep getting a message to contact iTunes support to complete this transaction. What number do I call or what can I do online?
No promises, but you may get a way around this with a refund or something. Might as well check.
iTunes Store Support
http://www.apple.com/emea/support/itunes/contact.html -
i keep trying to set up a new Apple ID but apparently my card info is not working. how do i fix this? "contact ituunes support to complete this transaction"
If the problem persists, you'll probably have to make another apple id, it wont take off any games or music or apps or anything you've bought it will all stay there, i have two apple id's and i don't have a problem with anything.
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Error "Please contact itunes support to complete this transaction" when in-app purchases
Dear Sirs,
As frequent customer buying iTunes Gift Card, I would appreciate your kind clarification on below points, for my best reference:
- I'm using Apple ID Canada and playing a game (i.e. Clash of Clans from http://www.supercell.net) which identifies each game account by their GameCenter account. Hence in case of using only this Apple ID, for how many account game I can buy in-app purchases?
http://itunes.apple.com/ca/app/clash-of-clans/id529479190?mt=8
- I use my Apple ID buy gem ( intem of this game ) for 2 anccout game ( 2 iDevices) , but now I can't buy more Error "Please contact itunes support to complete this transaction" .How I can fix it ?
For ex: My Apple ID is [email protected] and share to a friend. Both of us log to this Apple ID "[email protected]" to download a game on 02 different iDevices namely "acc1" and "acc2". Is it possible to use only this Apple ID to buy in-app purchases for both account games "acc1" and "acc2".
Looking forward to hearing from you soon.
Thanks and Regards,noobdoon wrote:
... "Please contact itunes support to complete this transaction" .How I can fix it ?
Contact iTunes Customer Service
Apple Support iTunes Store Contact Us
noobdoon wrote:
... Is it possible to use only this Apple ID to buy in-app purchases for both account games "acc1" and "acc2".
See Here http://support.apple.com/kb/HE37
I have multiple Apple IDs. Is there a way for me to merge them into a single Apple ID?
Apple IDs cannot be merged. You should use your preferred Apple ID from now on, but you can still access your purchased items such as music, movies, or software using your other Apple IDs. -
"Please contact iTunes support to complete this transaction"...its shown everytime i try to purchase/download an application from my Ipad 2..whats that mean???
It means that you need to contact iTunes support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page
As to why you are getting the message, then it could be due to a number of reasons e.g. past billing issues, account issues ...
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