I am trying to register on the iBooks in the Apps store but it keeps telling me that my postcode is invalid. It is not. It is correct. What can I do?

If I am entering a correct postcode but the app store keeps telling me it is invalid, what can I do ?

Change App Store
1. Tap "Settings"
2. Tap "iTunes & App Stores"
3. Tap on your Apple ID
4.Tap "View Apple ID"
5. Enter your user name and password.
6. Tap "Country/Region."
7. Tap "Change Country/Region"
8. Select the region where you are located.
9. Tap "Done".

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HT5622 I'm trying to do my updates in the App Store and it keeps telling me that my account is not valid in the us stores and I must switch to the Canadian one. How do I do that?

I'm trying to do updates in the App Store and it keeps telling me that my account is not valid for use in a US store and I must switch t the Canadian one. How do I do that?

Change App Store
1. Tap "Settings"
2. Tap "iTunes & App Stores"
3. Tap on your Apple ID
4.Tap "View Apple ID"
5. Enter your user name and password.
6. Tap "Country/Region."
7. Tap "Change Country/Region"
8. Select the region where you are located.
9. Tap "Done".

Just got a new iphone 5s trying to use the app store but it is telling me i am not connected to itunes so i connected to i tunes so when i go back to app store it is still telling me the same thing not connected or signed in help

just got a new iphone 5s and i am trying to get on the app store but it is telling me that not connected to itunes when i connect to itunes it was fine then went back to app store it is telling me sign in to itunes store so i do that with my apple id and password but is still isn't working help

Hi there wendyfromnewross,
You may find the troubleshooting steps in the article below helpful.
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Troubleshoot issues on an iPhone, iPad, or iPod touch
If you haven't been able to connect to the iTunes Store:
Make sure your date, time, and time zone are correct in Settings > General > Date & Time.
Note: Time Zone may list another city in your time zone.
Make sure that your iOS software is up to date by tapping Settings > General > Software Update (iOS 5 or later) or connecting your iOS device to iTunes and clicking Check for Update on your device's Summary page.
Check and verify that you're in range of a Wi-Fi router or base station. If you're on a device with cellular service, make sure that cellular data is turned on from Settings > General > Cellular.
Note: If connected to cellular data, larger items may not download. You may need to connect to Wi-Fi to download apps, videos, and podcasts.
Make sure that you have an active Internet connection. You can check the user guide for your device for help with connecting to the Internet.
Make sure that other devices (portable computers, for example) are able to connect to the Wi-Fi network and access the Internet.
Try resetting (turning off and then on again) your Wi-Fi router.
If the issue persists, try troubleshooting your Wi-Fi networks and connections.
-Griff W.

Im trying to download Final Cut Pro from the App store but I keep getting an error message when I hit "buy app"

Im trying to download Final Cut Pro from the App store but I keep getting an error message when I hit "buy app"
The error message reads: We could not complete your request, please contact Itunes support to complete this option.

You are almost there:
iTunes Store Support
http://www.apple.com/emea/support/itunes/contact.html

I am trying to change my AppleID but it is telling me that my date of birth doesnt match their records?? what can i do, since obviously their records are wrong

I am trying to change my AppleID but it is telling me that my date of birth doesnt match their records?? what can i do, since obviously their records are wrong

don't take this the wrong way, I know you are trying to help, but that wasn't helpful in the slightest. Yes I realise that they don't know me personally, and hence don't know what my actual birthdate is. When I fill in online forms I generally do them accurately. I have no idea how they have it wrong, but what I was really alluding to was, can someone please tell me how to contact Apple so they can do it manually. this is doing my head in royally, since I cant download any apps etc on any of my apple stuff, as my account has been frozen.

TS1702 I bought a pre-owned MacBook Air, I'm trying to update my apps on the app store but they keep giving me a error sign. The old owners account is still activated how can i de activate her account and activate mine?

help

Try updating the App (and your account details if necessary) on your computer and then sync the updated App to your phone. Then maybe it will be resolved.

I am trying to download an app from the App Store but it keeps saying my credit card information is incorrect when it isn't. Can you remove a credit card you have already entered?

I can't even download an app that I have already purchased without it showing me that I need to log into my account and them showing me where I need to reneged my credit card information.

Hi shelleymb,
If you are having issues downloading a song in iTunes such as you describe I would suggest using the steps in this article to troubleshoot -
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
Thanks for using Apple Support Communities.
Best,
Brett L

We are a family of 6 - 2 parents and 4 children.. We have an iMac, 3 macbooks, a Macbook Pro and an iPad. We all want to be able to share the itunes library, but it keeps telling us that it can't authorize more than 5 computers. What can we do???

How can we home share with more than 5 computers?? We are a family of 6 and each has his/her own computer.

You can't. But iDevices don't count. So you should be able to share the 5 computers.

I have tried to download an app from the App Store for my I phone 4s with iOS 6, it is saying unknown error occured! I have tried turning phone of and signing out of the App Store but it will not let me sign back in saying the same thing, unknown error oc

I have tried to download apps from the App Store, after entering my password it come up with unknown error occured! I have tried signing out of the App Store but it will not let me sign back in again! What can I do?

Newton91 wrote:
I have tried to download apps from the App Store, after entering my password it come up with unknown error occured! I have tried signing out of the App Store but it will not let me sign back in again! What can I do?
Download them to iTunes abd then sync the apps. Make an appointment with Apple and see what the problem is.

I am trying to register my macbook pro and every time i got a message telling me that this product is registered with different apple id, how it comes?

I am trying to register my macbook pro and every time i got a message telling me that this product is registered with different apple id, how it comes?

Sounds like you got a used computer and paid new for it, that's illegal.
"Open box" is a return by a previosu customer and can't be sold as new, you should have gotten a discount or informed of such.
Once obvious sign is it doesn't come with free iLife on it, as the drive was erased.

I recently updated my primary email address associated with my Apple ID account. When I go to App store on my iPad it still tries to login to the App store using the old email address I had associated with the account, and naturally my password doesn

I recently updated my primary email address associated with my Apple ID account.
Now when I go to App store on my iPad it still tries to login to the App store using the old email address I had associated with the account, and naturally my password doesn't work. I can't figure out how to tell my iPad to login using the updated email address.
So in effect I'm locked out of the app store and I currently have 26 updates waiting.
I've tried disconnecting and reconnecting my IPad to iCloud with no luck.. However I cloud happens to show the correct/updated email address.
Does anyone know how to resolve this?
Thanks

Did you change the email for the Apple ID or did you create a new Apple ID? A new Apple ID cannot be used with content that was bought using a different Apple ID.
Changing the email address you use for your Apple ID -
http://support.apple.com/kb/HT5621

Trying to get into the app store and it asks for my password. The problem is that it is showing an Apple ID I don't use ghosted in. I can't figure out how to use my correct ID.

Trying to get into the App Store to update some apss. It asks for my password but the problem is that it is showing ghosted an Apple ID I don't use. Can't figure out how to fix it.

You installed a hacked app, originally from the Mac App Store. It contains the receipt for a different app, downloaded using an account that you don't control. You need to identify and remove the hacked app.
Important: The app you need to remove is not necessarily the one named in the App Store alert. For example, if the App Store says you need to update "Twitter," the hacked app may be "Angry Birds" or something else entirely. Don't make any assumptions about which app you're looking for. To find it, you have to carry out a systematic search.
Triple-click anywhere in the line of text below on this page to select it:
kMDItemAppStoreHasReceipt=1
Copy the selected text to the Clipboard by pressing the key combination command-C.
In the Finder, press command-F to open a search window, or select
File ▹ Find
from the menu bar. In the search window, select
Search: This Mac
from the row of tokens below the toolbar. Below that is a popup menu initially showing Kind. From that menu, select Other...
A sheet will drop down. In that sheet, select Raw Query and click OK or press return.
Now there will be a text box to the right of popup menu. Click in that box and paste (command-V).
The search window will show all the App Store products you've installed. Compare those search results with the list of your purchases from the App Store. To see the complete list, you may need to unhide hidden purchases. If any apps were download from the App Store using other Apple ID accounts that you control, sign in to the store under each of those ID's and check the purchases.
At least one of the items listed in the search window is not among your purchases in the App Store. Move each such item to the Trash. You may be prompted for your administrator password. Empty the Trash.
Log out and log back in. Test.

I am trying to update my software through the app store but for some reason an error occurs and will not allow me to do so

I am trying to update my software through the app store but for some reason an error occurs and will not allow me to do so. And when i go online to log into my apple id account it states that there is an error. Can someone help me solve this issue, its annoying me?

Apple’s having trouble with the iTunes Store servers right now. Wait for them to resolve the issue.
(123935)

I'm trying to log onto app store, but I keep getting a message that my device or computer is unable to be verify. How do I verify it. However, when I use itunes, I have no problems in logging onto my account with the same apple ID

I'm trying to log onto app store, but I keep getting a message the my device or computer is unable to be verified. How do I verify it when the app store will not allow me to log onto the account even when I use my Apple ID, which works with no problem on itunes. What is up and how do I correct it now!

Check your mac's Serial Number.
Some people have problems with missing serial numbers on their Macs and that's the message you get when this happens.
Click on the Apple at the top left of the screen, open "About this Mac" and click on "More Info". You should see a list with information about your Macbook Air. Check that on the Serial Number field you have your Mac's Serial. If you have "SystemSerial#" written instead then that's your problem.
You can re-enter your serial number if you have a USB CD drive, it's not very straightforward but I can walk you through it if you need it.
Cheers

Just downloaded Lion and now iMovie won't respond when I try to open it. Even tried deleting the program (since it was an older version) and bought it new from the app store, but still won't respond.

Just downloaded Lion and now iMovie won't respond when I try to open it. Even tried deleting the program (since it was an older version) and bought it new from the app store, but still won't respond.

Thanks for this mha007 - I can now open FF with a new profile. Can I copy my settings from the old profile or will this bring over the same problem, maybe a corrupt file. If it would bring the same problem, is there any way I can check which file is corrupt, apart from taking them over one by one?

I am trying to register on the iBooks in the Apps store but it keeps telling me that my postcode is invalid. It is not. It is correct. What can I do?

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