I am trying to change my AppleID but it is telling me that my date of birth doesnt match their records?? what can i do, since obviously their records are wrong

don't take this the wrong way, I know you are trying to help, but that wasn't helpful in the slightest. Yes I realise that they don't know me personally, and hence don't know what my actual birthdate is. When I fill in online forms I generally do them accurately. I have no idea how they have it wrong, but what I was really alluding to was, can someone please tell me how to contact Apple so they can do it manually. this is doing my head in royally, since I cant download any apps etc on any of my apple stuff, as my account has been frozen.

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Im trying to connect to apps store and to download apps but i cannt. the massege that say me is your payment method was declined. what can i do about this?

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Try removing said card then re-enter all card details, if still no joy then try a different card to see if it is the card or a problem with your iTunes account, one other thing that you could try is changing your iTunes password as this sometimes cure thing as well.
Also have a look at your purchase history to see if you have any items that are still waiting for payment as this can sometimes screw up your payment method, if this is the case then I would defiantly try a different card.
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This device is not eligible for the requested build (Also sometimes displayed as an "error 3194")
Update to the latest version of iTunes.
Third-party security software or router security settings can also cause this issue. To resolve this, followTroubleshooting security software issues.
Downgrading to a previous version of iOS is not supported. If you have installed software to perform unauthorized modifications to your iOS device, that software may have redirected connections to the update server (gs.apple.com) within the Hosts file. Uninstall the unauthorized modification software from the computer.
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Copied from this website.
http://support.apple.com/kb/TS3694#error3194

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This forum is for questions about iTunes U, Apple's service for colleges and universities to post educational material in the iTunes Store, so unless you're attempting to set up an administrator account in iTunes U, you'll be more likely to get help if you ask in the general iTunes forums.
Regards.

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Auld Dave wrote:
. I tried connecting to my iMac but iTunes said I needed to add my password to my iPad Air, which I can't do since the iPad. Air won't start up.
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I am trying to change my password, but not remember the security questions and not access recovery email. Please give me a solution.Ana Maria Cappatto Simoes/ F. 11.50414433

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I am trying to change my AppleID but it is telling me that my date of birth doesnt match their records?? what can i do, since obviously their records are wrong

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