I am trying to reinstall PSE 9 after a computer reformat and I keep getting a message that it is the incorrect serial number for the trial. I bought the program in February of 2011, and I think I've only had it on one computer and that's this one. Windows

I had to have my computer reformatted in July, and am just now trying to install PSE9. When I tried to enter the serial number I got a dialog box that stated that this serial number was not valid for the trial. I bought this. According to my profile, I bought in in February 2011. I have only had it on this computer and I have never installed Premier Elements. Can you help please? Thank you, Kayt

Contact Adobe support:
Serial number and activation chat support (non-CC)
http://helpx.adobe.com/x-productkb/global/service1.html ( http://adobe.ly/1aYjbSC )

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I am trying to reinstall PSE 9 after a computer reformat and I keep getting a message that it is the incorrect serial number for the trial. I bought the program in February of 2011, and I think I've only had it on one computer and that's this one. Windows

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