I am trying to restore my iPad but when I go to iTunes I do not see "devices" as I was told to look for.

I cannot find devices on iTunes to restore my iPad.

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HT204053 I have iCloud turned on, but when I go to iTunes, I do not see any music with the cloud.

I have iTunes turned on, but do not see any music from the cloud (with the little cloud prefix in front of the song) on my MacBook Pro.

iCloud only allows you to access your music from iCloud in two ways. First, you can redownload music previously purchased from the iTunes store (in many countries), as outlined here: http://support.apple.com/kb/ht2519. Second, you can access your iTunes library from iCloud (up to 25,000 songs) if you subscribe to iTunes Match. See http://www.apple.com/itunes/itunes-match/.

When I signed into iTunes, I did not see an update prompt like I normally do for a new update - I went to the download page, but if I start it will it create a whole new iTunes or just update my current version of 11.0.5?

When I signed into iTunes, I did not see an update prompt like I normally have seen for updates in the past. When I went to the download page, it looked like it would download a whole new iTunes? or will it just update the version I currently have, 11.0.5?

Regardless of whether the user utilizes the check for updates features or downloads the update from Apples website, the same process is followed. The existing version of iTunes is uninstalled and the new version of iTunes is installed.

HT1212 I am unable to get our of a continuous cycle when trying to update or restore my iPad 2. Plug in to iTunes 12.0.1 (latest version). Click update, told can't update, have to restore. Restore fails with error 9. Any help appreciated.

When I tried to update my iPad I got an error 9. Now, I am unable to access my iPad. It is in a continuous cycle when I try to update or restore the iPad 2. Plug in to iTunes 12.0.1 (latest version). Click update, told can't update, have to restore. Restore fails with error 9. Any help appreciated.
Here's the cycle:
I plug in my iPad when “cable to iTunes shows on iPad screen. It says "Your iPad can't be updated, you must restore it to factory settings." That bad enough news, but it gets worse.
Click Restore
Extracting software…
Preparing iPad for restore
Waiting for iPad…
Verifying iPad restore with Apple…
(empty bar under the Apple logo…does not show any activity)
“The iPad “iPad” could not be restored. An unknown error occurred (9).”
Notes: I just upgraded to OS X Yosemite 10.10.1 on my iMac (27-inch, Mid 2011) in the last week. It’s the first time I’m tried to backup/update my iPad since the iMac update.
I swapped out the USB cable to a new cable and get the same results.
I also unplugged all other USB devices from the iMac and security on my iPad and still get the same results.
I find it strange that it shows no Serial number for my my iPad 2 when plugged in. It shows “Serial Number: n/a on the screen when it displays: “iPad Recovery Mode To update your iPad without erasing its contents, click Update. To restore your iPad to its factory settings, click Restore iPad.
I prefer to update my iPad, but it displays “Your iPad can’t be updated, you must restore it to factory settings. If you previously backed up the iPad, click Restore Backup after the restore process completes.”
It’s a continuous loop. I get the display on my iPad to plug in the iPad to iTunes, plug it in which ends after going through the above procedure saying an error occurred (9).
So now I cannot use my iPad. When I turn it on I get the display showing me to plug it into iTunes with the cable. Since this is the only option I have I plug it in and the loop begins.
Any advice would be appreciated.
Thanks!

Hello jaybearden,
Thanks for the question. After reviewing your post, it sounds like you are not able to restore the iOS device since you get an error 9. I would recommend that you read this article, it may be able to help the issue.
Resolve iOS update and restore errors - Apple Support
Check your security software
Related errors: 2, 4, 6, 9, 1000, 1611, 9006. Sometimes security software can prevent your device from communicating with either the Apple update server or with your device.
Check your security software and settings to make sure that they aren't preventing a connection to the Apple servers.
Thanks for using Apple Support Communities.
Have a nice day,
Mario

I tried to restore my iphone but when it was restoring it said a problem occurred and now it just shows the itunes symbole and its telling me to connect to it but when i try to it doesnt show up on my computer

i tried to restore my iphone but when it was restoring it said a problem occurred and now it just shows the itunes symbole and its telling me to connect to it but when i try to it doesnt show up on my computer

Hi there starbaeza,
You may find the information in the article below helpful.
iOS: Forgotten passcode or device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212
-Griff W.

Ihone 4s lost all contacts. I tried to restore from backup but the error message now says there is not enough room. I have deleted all the apps without making any more room on iphone. Why did contact disappear and how do I get them back?

ihone 4s lost all contacts. I tried to restore from backup but the error message now says there is not enough room. I have deleted all the apps without making any more room on iphone. Why did contact disappear and how do I get them back?

In the simplest sense, archiving a file means making a copy that you never change and never discard. You already know how to do that.
iPhoto has built-in archival features, in the sense that it saves all versions of an image that you've modified. As long as you have adequate backups, you don't necessarily have any reason to archive an iPhoto library. If you want to delete images from the working library but still have access to them in case you change your mind, then you do need to archive those images. I don't have a specific suggestion as to how you should do that. You might post a question in the iPhoto forum.

Im trying to get some purchased songs to sync onto my ipad, but when i try it says they could not be synced as i need to authorise my computer which has been done already but its still not syncing them can someone help please?

Im trying to get some purchased songs to sync onto my ipad, but when i try it says they could not be synced as i need to authorise my computer which has been done already but its still not syncing them can someone help please?

Hello there, Gemss.
The following Knowledge Base article offers up some great recommendations for the issue you're describing:
iTunes repeatedly prompts to authorize computer to play iTunes Store purchases
http://support.apple.com/kb/TS1389
Although all of the scenarios may be applicable, many folks find that the following section helps resolve their issue most often:
Authorize using the correct account name
The items you're trying to play might have been purchased using a different iTunes Store account. To determine which account was used to purchase an item, follow these steps:
Select a purchased song in your library and choose File > Get Info.
Click the Summary tab. Note the Account Name that appears in the list. This is the account name (Apple ID) you'll need to use when authorizing your computer to play this purchase.
Note: The account name that appears is the one you used when purchasing the item and does not change if the account name (Apple ID) changes.
If you've authorized the Apple ID that is shown in the Summary tab, you can check the purchase history for that Apple ID from Store > View My Account. If your purchase history does not reflect the purchase of the items in your iTunes library, consider any other Apple ID you may have created, and authorize the computer for your additional Apple ID.
If you forgot the password to one of your accounts, you can recover it using Apple's password-recovery website.
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

I made a new apple ID and im trying to restore my iphone but it wont sync to itunes

I made a new apple ID and im trying to restore my iphone but it wont sync to itunes and my iphone is disabled. I forgot all my stuff to the account i used on the phone. HELP ME PLEASE

http://support.apple.com/kb/ts4451

When my I tunes Match has been downloaded but when i open I Tunes I do not see it in the left hand column. I have to go to I tunes store about and click on it.

When my I tunes Match has been downloaded but when i open I Tunes I do not see it in the left hand column. I have to go to I tunes store about and click on it.

When the match process is not running iTunes match will not be present in the side bar, this is normal behavior.
If you go to store in the iTunes menu bar you should see "Turn off iTunes match" and "update iTunes match".
When the match process runs, after you have restarted iTunes, or manually selected update iTunes match it will re-appear in your sidebar.

I'm trying to burn a CD but when I go to "File" that is not one of my options.

I'm trying to burn a playlist to a blank CD but when I go to "File" that is not one of my options.

In the left-hand pane, right-click the playlist name, and select "Burn Playlist to Disc." By the way, make sure it is a playlist (either regular or smart) and not a "playlist folder."

TS1424 trying to restore my ipad 2 after attempt to update itunes error 3014

i have 16 gb ipad 2 but store lots of music from itunes and photos on it far too much i guess so i just bought £25 FOR ICLOUD and left it transferriing data last night come to look at ipad this morning it but got message on mainframe computer update would not do it system error 3014 then "detected an ipad in recovery mode. i tmust be restored before it can be used in itunes.
i click restore but get message IPAD in recover mode ITUNES is preparing to restore the software on this ipad. then get message error 3014
now ipad just shows connection lead on screen and on computer screethe message 3014

There is some troubleshooting for error code 3014 on this page : http://support.apple.com/kb/TS3694
This error occurs when iTunes is unable to reach gs.apple.com in a timely fashion. Follow the steps below in Unable to contact the iOS software update server gs.apple.com.
Unable to contact the iOS software update server gs.apple.com
Error 1004, 1013, 1638, 3014, 3194: These errors may be the result of the connection to gs.apple.com being redirected or blocked. Follow these steps to resolve these errors:
Install the latest version of iTunes.
Check security software. Ensure that communication to gs.apple.com is allowed. Follow this article for assistance with security software. iTunes for Windows: Troubleshooting security software issues.
Check the hosts file. The restore will fail if there is an active entry to redirect gs.apple.com. Follow iTunes: Advanced iTunes Store troubleshooting to edit the hosts file or revert to a default hosts file. See section "Blocked by configuration: (Mac OS X/Windows) > Rebuild network information".
Try to restore from another known-good computer and network.
If the errors persist on another computer, the device may need service.

HT4623 I am trying to update my iPad,but when I go to settings general I do not have an update software to click on...... Only about then usage?

I am trying to update my iPad 2,but hen I go to settings/ general, there is no update software to click on! It goes from about to usage?

There are countless posts about this. There's a problem at Apple's end and has been so for several days.
However, I have no trouble updating using itunes on my computer and later syncing to my device.

My ipad just says connect to itunes but when I connect to itunes it does not show up in itunes nor does it start.... please help!!!!!!!

Hello,
I have a ipad 1 with me which is saying connect to itunes but when I connect to my laptop for itunes, ipad does not show up on itunes and ipad does not start also....
Abhishek

Try recovery mode now.
iOS: Unable to update or restore - Apple - Support

I tried to restore my ipad but all i have got is the itunes logo and cable and it wont restore with an error saying 1604

Major help please.
Bought my ipad yesterday and the sync all worked fine. I needed to wipe it which worked but now it wont restore and the ipad wont go past the itunes logo with the connecting wire on the front screen and when it sometimes does, after the restore there is an error (1604)
stressing.
help would be much appreciated.

CT782-
How long did you wait? It might just take a while.
Could the computer's USB port have gone to sleep? I would try disconnecting the iPad and reconnecting it, to see if that is what iTunes is waiting for.
If there is another USB port, try that one too.
Fred
Message was edited by: Fred*M.

HT201444 i try to reboot i tried to restore my ipad but it says it cant be restore

i tried re charging
i tried to hook to i tunes to restore
it says it cant be restore

You may have to then restore using the recovery mode, which will erase all data and content so backup first if you can. The recovery mode is described in http://support.apple.com/kb/HT1808

I am trying to restore my iPad but when I go to iTunes I do not see "devices" as I was told to look for.

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