I am trying to update my purchases but my sisters email keeps popping up for verification. I am unable to change back to my apple Id/ password. Help

Im trying to update some purchases but my sisters email keeps coming up for verification. My serial # is on file but I am unable to reset to my apple I'd/ password. Help. She doesn't even know the password and doesn't remember putting her info in. I may have synced to her computer before.

That's normal if you used her Apple ID to obtain the apps. Apps (and anything else purchased from the Apple store) are permanently associated with the ID that was used for the original purchase (even if free). You MUST be able to insert her password. There is no way around this.
If she can't remember her Apple ID password, something here might help.

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Delete and redownload those applications.
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I updated my itunes but this error message keeps popping up, what should i do?

i updated my itunes but this error message keeps popping up, what should i do?

SUPERNOVA_rico wrote:
i updated my itunes but this error message keeps popping up, what should i do?
What is the Error Message...?

HT201412 I was trying to update my iphone but it gives the following error(We're sorry, we are unable to continue with your activation at this time) Now my phone is not work working can anyone help?

I was trying to update operating system of my iphone but it gives the following error(We're sorry, we are unable to continue with your activation at this time) Now my phone is not work working can anyone help?

Is your iphone hacked/jailbroken?

Hi have just purchased iphone 4s . my itunes on my mac is currently 10.4 . 10.5 is needed for the new iphone but when i download it and click on install the itunes about still says 10.4 . have tried to update through itunes but it says there is no softwar

hi have just purchased iphone 4s . my itunes on my mac is currently 10.4 . 10.5 is needed for the new iphone but when i download it and click on install the itunes about still says 10.4 . have tried to update through itunes but it says there is no software available for me . please help . mr frustrated

If your computer is running an OS X prior to Snow Leopard 10.6,
the answer (if it is an Intel-based Mac; not old PowerPC model)
would be to buy the retail Snow Leopard 10.6 DVD from Apple
for about $20, and install it. Then update that to 10.6.8 by using
the installed Snow Leopard online to get Combo Update v1.1 for
Snow Leopard 10.6.8. After that is installed & updated, run the
system's Software Update again, to see what else is available to
that system.
Later systems can then be looked into at Mac App Store, once
the computer is running Snow Leopard 10.6.8.
And if your computer is a Power PC (G4/G5, etc) and has no
Core2Duo kind of CPU -- See "About this Mac" in apple menu
to disclose the general info about your Mac. Also you can see
even more by clicking on "More Info" when looking in there...
If it isn't an Intel-based Mac, it can't run a system past 10.5.8.
Hopefully this helps.
Good luck & happy computing!

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[Apologies to pdesteele for this slight OT bit, but it's all relevant to your question, I think ]
We do have a place in the UK which we could use as an address, but for various reasons it gets a bit complex even though we still have a UK bank account. We moved to France when there were no iDevices and apps around, just bought the occasional music, so it wasn't a problem. Funny thing is I can't even download the free UK bank app because it's not available in the French store .
I'll live with the problem for now as we plan to move back to the UK in a year or so - we miss the weather .

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I am trying to update my phone, but it tells me that I don't have enough storage. I have deleted almost all of my apps and purchased 15GB more storage, but it still tells me that I don't have enough storage?

Connect to iTune and "Check for Update" (tap to enalrge image)

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Again, Apps will always be tied to the account from which they were purchased and will always have to be updated using that account.
Always, mean exactly that, always.
If you want them to be on your account then you need to buy them using your account.

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Click here, follow the instructions, and choose Transfer Purchases in the File menu.
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In iTunes: File>Transfer Purchases.

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Sign out of your account, restart the iPad and then sign in again.
1. Settings>Store>Apple ID.
2. Tap your ID and sign out.
3. Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off.
4. To power up hold the sleep button until the Apple logo appears and let go of the button.
Go back to Settings>Store>Sign in and then try to download again.

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How to report an issue with your iTunes Store purchase - http://support.apple.com/kb/HT1933 - working through iTunes application and iTunes Store interface.
iTunes Customer Service Contact - http://www.apple.com/support/itunes/contact.html

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Try temporarily disabling your firewall and antivirus.

I am trying to update my purchases but my sisters email keeps popping up for verification. I am unable to change back to my apple Id/ password. Help

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