I am unable to change the credit card billing information, is there a solution?

I am unable to change the credit card billing info for our Creative Cloud Membership.
I do not get an error, nor do I get a confirmation.
I need to get this changed.
Please help.
David Boring
[email protected]
770-648-2599

Spooky6243 has the solution for CC updates (it worked for me, anyway!): log in to the Apple Store on your web browser (http://http://store.apple.com/us) and then update your account inof there...credit card updates will appear on the iTunes application after making changes thru the website...I wonder why Apple never tells us this in the first place? Probably because it should work thru either application...good luck everyone!
P.S. - And make sure your iTunes app is closed before you make changes on the website (this may help you Geordon).

Similar Messages

  • HT3702 can i get apple to change the credit card billing procedures post delivery of the 3 items that i recently ordered that had been totally & safely  delivered to me

    can i get Apple to change the credit card billing procedures ( ie have them re-bill me for one total amount rather than them currently to have billed me on a piecemeal items basis?

    First, please be aware that you are not communicating with Apple when you post in these forums. The only people who will reply to your posts are we your fellow users. iTunes Support will never respond to posts made here.
    As to your issue, confirm with your bank that they do not block access from on-line services or otherwise have restrictions on with whom a card can be used. For some company cards, such blocks can be set up. If you confirm that no such restrictions are in place, post back and we'll go from there.
    Regards.

  • HT1918 I am unable to change the credit card information on my iTunes account

    My old credit expired so I need to edit the credit card info...after trying with various different (and active) cards the iTunes window still tells me "Temporarily unable to process this request...please try again later"...I have done this for 2 days...The iTunes Help topics have no answers for this problem....it's been over 48 hrs since submitting my "help" request to Apple but still no follow-up. Perhaps the Apple support community has somene who knows what the problem (and fix) is? BTW, I'm really dissapointed at Apple lately: never-ending version control, redundant (annoying) security requests for login and really poor help menus. How about a FAQ for troubleshooting? Non-existent...I guess that's why people like us end up fending for ourselves in the "Community" help sewer, spending the night on Google looking for a real solution. Thanks Apple. You suck!

    Spooky6243 has the solution for CC updates (it worked for me, anyway!): log in to the Apple Store on your web browser (http://http://store.apple.com/us) and then update your account inof there...credit card updates will appear on the iTunes application after making changes thru the website...I wonder why Apple never tells us this in the first place? Probably because it should work thru either application...good luck everyone!
    P.S. - And make sure your iTunes app is closed before you make changes on the website (this may help you Geordon).

  • I am unable to change my credit card number, because my profile shows United States therefore it does not accept the phone area code, and zip number, because I live in Switzerland. Please inform me how to do it. Many thanks.

    I am unable to change my credit card number because my apple profile shows me as a resident of the United States, although I live in Switzerland. Consequently I cannot edit my area code, zip number, State info, etc. Please advise me how to do it. Many thanks.

    Hello Luis,
    To update your billing information, you would need to change your iTunes Store country to be able to enter the information for Switzerland.  I found an article with the steps to update this:
    Change your iTunes Store country
    Sign in to the account for the iTunes Store region you'd like to use. Tap Settings > iTunes & App Stores > Apple ID: > View Apple ID > Country/Region.
    Follow the onscreen process to change your region, agree to the terms and conditions for the region if necessary, and then change your billing information.
    You can find the full article here:
    iOS: Changing the signed-in iTunes Store Apple ID account
    http://support.apple.com/kb/ht1311
    Thank you for posting in the Apple Support Communities. 
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    I am stuck with a similar problem. I moved from Ireland to the UK but for some reason, iTunes would not let me change the country in my payment information, it remains Ireland. I do not have any credit to spend and I still cannot change it. I even set up a new iTunes account and the country still remains uncangable. Hence, I cannot add the details of my UK card as iTunes believes it is set in Ireland. Have you managed to solve your problem?

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    Unfortunately, only Adobe customer service can assist you with your issue. These are user forums; you are not addressing Adobe here.
    Click on the link below, and after that click on "Still need Help? Contact us."
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  • TS2446 Hello!After I've done my last softwere update I couldn't buy or get any free apps on the apps store.There was an error on my paymant method.I reintrodius my data for the credit card and again error for my credit card.I've changed the credit card an

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    dear all
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    Change of Credit Card information for creative cloud membership
    1) Login to creative.adobe.com.
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    2) go to my orders and select the order number and print the invoice from there

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