I am unable to download free apps on my iphone, it ask for credit card info why is that needed if the app is free?
I am unable to download free apps on my iphone,it ask for credit info.When i try to download it's telling me (There is a billing problem with a previous purchase)So i went into my account.It's showing a purchase inside of pokerist.com which i never made.I have a outstanding balance of 33.00 which i do not have.I only use that card to activate my account, that's why the payment didn't go threw.I do not use that account.So please can someone fix my account so i can get my life back.PLEASE
If you have an existing ID, & you don't want to use a credit card, you'll have to redeem an iTunes gift card. If you don't want to do that, you'll have to create a new ID by following the directions here, EXACTLY:
http://support.apple.com/kb/ht2534
Similar Messages
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This is so frustrating! I have an itunes store account, etc. I lost all my info when I had to "restore" my iphone.
I wasn't able to do the "restore" until recently, gosh it was about 6mos or more ago when my iphone died...
So, as I get older I am having memory problems and haven't been able to access my itunes account.
Obviously when I did the "restore" on my iphone I lost all my info with it... So, wanting to use my iphone for
music, games, etc. I had to create a new apple id, fine, but when I wanted to download a "free" app it says
my apple id hasn't been used with itunes so it keeps asking for credit card info.
I do not remember ever having to have a credit card before!
I am so frustrated... First it was not being able to access my account then having to create a new one, fine!
But now I can't download "free" content without credit card information!?!?!?!?!?!?!?!?! UGH!!!!!!!
Please, can anyone help...?!?
Sincerely,
"Distressed"If you are within 14 days of purchase you can still return the iPhone and get the phone that suits your needs, however, I think you will find that no matter which phone you get the content provider will want to know how you are going to pay for future purchases. For Android phones it is Google, and they will certainly want to know.
To create an Apple account without a credit card see: http://support.apple.com/kb/HT2534 -
i just redeemed a card for 40 dollars and my account says i have 40 but when i download a 40 dollar app it asks for credit card info? why? i already have the money why does it need credit card info?
To verify your identity.
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Im trying to download free apps on the app store, but it keeps on asking my credit card infos, i tried to put in my cc infos, but still cant download the free app, and sometimes i am gettin an error invalid pin, this is unusual to me, can u help me fix my ipad? :(
Accepted forms of payment > http://support.apple.com/kb/HT5552
Changing Account Information > http://support.apple.com/kb/HT1918
If necessary... Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
When I try to download a free app I am asked for credit card info
Everytime I try to download a free app I'm asked for credit card information and receive a charge, why?
It is part of the Verification process.
To Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
Why am being asked for credit card info for a free app of the day?
IIf an app of the day is free why am I being asked to update my credit card info?
If you have a credit card on your account then it has to valid and its details correct.
If this is the first time that you've tried to use the account in the store then unless the instructions on this page are followed when creating an account : http://support.apple.com/kb/HT2534
then credit card details will need to be entered before the account can be used to download any item from the store.
If you are being prompted to review your account then you could see if this post by mountaingoatgirl lets you do so without needing to enter credit card details : https://discussions.apple.com/message/24303054#24303054 -
HT201303 Trying to install free app asking for credit card. Why
It's asking for a credit card for a free app
For security --- to make sure it is you.
If the app is free, then you will not be charged. But of course some free apps provide the ability to make in-app purchases. -
I just want to purchase the next level of Candy Crush Saga, haha. Please help!
If you were instructed to call them, then that's what you should do. They will probably need to verify your identity before helping you with the security question.
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Hi guys,
i am unable to download itunes apps, it is asking for credit card number, can anyonw tell me how to download apps without credit card number?
with regards
anilThe Apple Support Communities are an international user to user technical support forum. As a man from Mexico my first language is Spanish. I do not speak English, however I do write in English with the aid of the Mac OS X spelling and grammar checks. I also live in a culture perhaps very very different from your own. When offering advice in the ASC, my comments are not meant to be anything more than helpful and certainly not to be taken as insults.
The only way to get free apps without a bank card is to create a new Apple ID following Apple's steps very carefully;
Creating an iTunes Store, App Store, iBookstore, and Mac App Store account without a credit card -
http://support.apple.com/kb/HT2534 -
I have created an apple id on my pc but when i'm trying to download free apps from itunes store it's asking for credit card information which i don't have, that's why i went through apple support there i found "if you don't have credit card then click on none option but the problem is there isn't any none option so plzzzz some help me?
If you have an existing ID, & you don't want to use a credit card, you'll have to redeem an iTunes gift card. If you don't want to do that, you'll have to create a new ID by following the directions here, EXACTLY:
http://support.apple.com/kb/ht2534 -
All these days all the free apps I am able to purchase without any difficulty. From today I tried downloading free app it's asking for credit card verification even for free app purchase. In the time of creating the account I have selected None option.
I even tried creating a new account but the none option in the card details peace is not available.
You apple iPad support customer care no person is picking the call. 18004250744
Please help me on this issue.You can create an iTune and App Store account without credit card details
1. Sign out of current Apple ID if you have one (very important)
2. Go to App Store and select a free app
3. Tap INSTALL APP
4. Create New Apple ID
5. Confirm Your Country
6. Agree with Terms and Conditions
7. Fill in your Apple ID and Password (you must use new Apple ID)
8. Create and answer your secret question
9. Select NONE for Payment Method
10. Fill in Billing Address
11. Submit application for new Apple ID
12. Wait for verification email
13. When email arrive, verify your account
14. Start downloading your free apps -
Wby Apple apps keep asking for credit card? No app is working
Are they "Free" apps with In-App Purchases? If so, you need a credit card on file for the In-App Purchases.
Cheers,
GB -
I am trying to download and install OSX Mavericks but everytime i input my Apple ID it keeps asking to review my account and then starts looking for credit card info, I do not have a credit card, also I thought OSX Mavericks was free, some help please.
Yes I know it's free, but Im trying to find out how to download it and install, but I keep getting account review and asked for CC details as I have no CC I can't get the download or install it, any help please, what i don't understand is why would I be asked for CC details if it is a free download ?? i just want to know is there anything I can do.
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I have a credit in the iTunes store but when I try to purchase apps I am asked for credit card information
Are there two separate stores. How can I make purchases?same here but i cant purchase a movie or anything
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i have an apple id. when i go onto app store and type it in it says that i have not used account in store and to rectify the problem. when i go in to do this it is asking me for credit card details, i dont have a credit card. what do i do? i want to download free apps. my phone is bill
In the US you can purchase 'iTunes' or 'App Store' cards for cash at many retail stores, and apply the code from the purchased (validated) card to add credit (money) to your Apple ID account for online music and App purchases. It is my understanding that such credits can be used for US purchases of any online content, including music, apps, and movie rentals. Are such cards sold in your area?
Message was edited by: kostby
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