I am unable to drag any playlists to my ipod- the circle with red line through it shows up- what is up ?

I am unable to drag any playlists to my ipod- the circle with red line through it shows up and precludes it from being accepted- what is up ?

Though I have doubts for success, you might try a SMC reset. It can do no harm. Otherwise, barring suggestions from others, the Apple Store or qualified repair facility is the last option.
http://support.apple.com/kb/HT3964
Ciao.

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I transferred all my itunes music from my old pc to a new laptop using an external hard drive. I can drag songs to out ipods, but when i try to add songs to my Iphone 4, I get the red circle with a line through it. It will not allow me to transfer music

I have transferred all of my itunes music for my old pc to a new laptop via an external hard drive. All songs are sucessfullt loaded in itunes and I can drag songs to my husband's ipod without any problems. However, when I try to drag songs to my iphone 4, it will not let me. I get a red circle with a line through it. Why would it work from itunes to ipod but not to my iphone? HELP!!!

You might want to check your process for moving your iTunes music against this: http://support.apple.com/kb/HT4527.

While attempting to upgrade to Firefox 4, when prompted to drag icon to Applications, the Firefox icon has a white circle with a line through it, why?

I'm trying to load updated Firefox 4, when the blue drop down menu with the firefox icon and Applications folder icon (prompt to drag firefox icon to apps folder) the firefox icon has a white circle with a line through (like a "do not enter" symbol)

Hello puma1552,
Are you referring to the *Do Not Disconnect* screen display while your iPod is plugged into and syncing with iTunes? Check out this Apple support document for its meaning and why you are receiving this icon. This icon always appears when you are syncing your iPod with iTunes. It's basically a warning message telling you that the iPod is currently in use and should not be removed.
http://support.apple.com/kb/HT1378
B-rock

My mac is showing a circle with a line through it on boot up any ideas

I have been having a couple of problems with my imac and it said to do a clean install so i then copied an image of my hard drive and followed the instructions such as delete and formate the disc and then reboot the system with the setup disc in it i then did this and followed the instructions but i then came back to the system to find it had powered off for some reason so i then tried to reboot it and the apple in the middle of the screen then changes to a circle with a line through it has anybody got any ideas or do i think the worst and look for a new hard drive oh i forgot to mension it will not eject the setup disc!!!!

It sounds like your hard disk is not accessible, I would first you need to start your iMac with the system DVD that came with your system, then format the hard drive with disk utility, then install the Mac OS X on to your newly formatted drive.

Itunes cannot move in the main menu. I just went to 10.5.142 and now in the main menu on Itunes it will not allow me to go into any playlist. I get a circle with a red x when I double click on a particular playlist and it will not go????

Cannot move around in the Itunes main menu. I just downloaded 10.5.142 and now when I click on a playlist I get a circle with a red slash! Cannot go there.
Cannot navigate in the main menu. Suggestions????

I am having the exact same problem, have vista/hp media center also, sometimes if I double click it will open after all, the arrow keys do navigate however, any suggestions?

I am not able to transfer pictures from my Iphoto file to my external hard drive. When I drag and drop to the external hard drive, I get the universal circle with a line through it.????

For some reason, my computer will not let me drop my pictures from the Iphoto location to my external hard drive.

The drive is formatted for Windows. To write to it from a Mac, you will either have to reformat it or install third-party software to enable writing to an NTFS volume (not recommended.)

I am unable to use Yahoo chat since updating Firefox. My online contact pops up but when I try to click on it I get a circle with a line through it.

I have been using Yahoo chat for a few years. It stopped working last week and the only change was that my husband updated to the latest version of Firefox. I was wondering if I could disable that version so that I could resume my Yahoo chat.

Known issue, See:
* https://bugzilla.mozilla.org/show_bug.cgi?id=713014
this issue maybe fixed in beta/nightly release
* firefox.com/beta

All of my I work programs in iwork won't open and say they are damaged. Any ideas. The programs have a white circle with a line through it similar to the ghost busters logo. Any thoughts?

All of my iworks programs, pages, keynote, and numbers have a white circle with a line through it, kinda like the Ghost Busters logo. None of the programs will open and the error messages reads that they are damaged. How do I repair?

What you describe is what we get for apps dedicated to PowerPc only when installed on a macintel machine.
I'm surprised by this behavior for iWork apps which are designed as universal ones.
How were they installed ?
Did you used the installer or did you borrowed them from an other machine ?
If it's case 2, maybe the device used to move the files was not a HFS+ one.
The only correct way to install iWork is to apply the installer and the late iWork updater.
Yvan KOENIG (VALLAURIS, France) lundi 25 avril 2011 11:48:24

Unable to drag any music into my phone play lists

I have just sync'd my phone and all the music in my play lists have been erased. I can still see them as purchases but I'm unable to drag any of them back into play lists to recreate them. I get the circle with a line through it when I attempt to. Any ideas its driving me potty.. the only things that have changed are updating the itunes software as promted. I have used a PC elsewhere since but have made sure that its authourised etc and all seems fine. Any help greatly appreciated??

Did you try clicking on the check mark (to remove the check mark) and then dragging the CD content to your Shuffle? I kept having problems dragging the CD to the Shuffle. Then I Unchecked a track and dragged over. Voila!
If you click on all the check marks on the CD, then highlight the first track, then while holding "shift" click on the last track - and drag it over to the Shuffle - you won't have to go back and forth dragging tracts to the Shuffle.
Now, I realize that I may have been the last person in the world to figure this out - but I was so excited when I did, and it makes life so e-z!

I have used Firefox for years on my Mac laptop for years, I tried to update to version 4 and now I have no Firefox and every time I download the the Firefox the emblem has a awhite circle with a cross through it, so I can't drag it to applications.

The support page is ridiculous, it assumes you already have Firefox and that the install went fine. I am having trouble with an update to Version 4. I have an ibook G4 running OS X. I have used Firefox for years. When I downloaded the update, the Firefox logo thing that you are supposed to drag to the Applications folder has a white circle with a line through it. I have rebooted many times and have updated all other software.

Hello,
I wouldn't trust any Firefox "update" from a non-Mozilla website. Sometimes, unofficial builds contain adware or malware. If you want to use Firefox for AOL do so at your own risk.

I am unable to click and drag some songs to a playlist I just created. There is a red circle with a line diagonal through it when I attempt to drag it to the playlist?

I am unable to add some songs to a playlist. There is a red circle with a line diagnonally through it that appears when I click and drag to the new playlist.

That problem can be caused by the Yahoo! Toolbar or the Babylon extension that extents too much downwards and covers the top part of the browser window and thus makes links and buttons in that part of the screen not clickable.
*https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes

I am unable to transfer my playlist to my Ipod in the new version of Itunes.

Since downloading the new Itunes I am unable to transfer my playlist to my Ipod.
I have tried dragging individual tracks but it will not let me load anything.
The symbol for my Ipod is no longer in the left column of my screen but at the top right hand corner.
Can you help please.

I also found that my previously paired 1st Gen Apple TV did not show up at all in itunes, after updating to version 11.
I basically resolved this by re-pairing it.
There may be less drastic steps that can be taken? But I found removing and then re-adding the pairing did the trick.
A bit arduous I suppose... effectively a minor reset of sorts... but my resolution steps were:
1) Removing the itunes sync account (at top) from the Settings->Computers screen on the 1st Gen Apple TV.
This took a while, and some faith, as it then removed all synched content from the Apple TV, which took several minutes... and I wasn't convinced I'd be able to then restore the sync.
2) After that process completed, I then clicked the option to add (re-add) the itunes sync account, on the Apple TV, noted the new code, went back to itunes (11.0.5), found the now unpaired Apple TV (that was now showing up again) in the left hand "Devices" list, and clicked "Setup", and then entered the new pairing code.
This let me set up synching again (although I sync the majority of my library content, in fact I set it up with the "Custom Sync" option) ...and so far, so good. It is now synching my purchases from the Apple TV into itunes, and vice versa, as it was before.
Hope this info helps someone else with a 1st Gen Apple TV...

Had to reinstall iTunes after bad virus and now when I drag and drop song into custom playlist it won't added. No green appears, instead just the circle with slash. What's going on? a fix? Michael

I had to reformat after a bad virus and reinstall iTunes. Now when I try to drag and drop a song into a custom playlist, it won't add the song. Instead of the green + that is supposed to appear, it just shows the circle with cross slash. I created numerous playlist before and never ran into this problem. Any suggestions on how to fix it? Thanks 1ngiri

OK, so I have now found that this is apparently normal for iTunes, to only accept mpeg 4 movie files, all the searching I did before I must have worded it wrong because I couldn't find anything about this, incredibly. Had been looking for why iTunes won't take all the files it previously did, like if it had been changed, and it hasn't, it's allegedly always taken only mpeg 4 files. Also I had been searching for why iTunes crashes every time I try and add/import anything but mpeg 4 files, and even sometimes with mpeg 4 files. That isn't normal, it's supposed to just do nothing apparently as I've just found out. So for these reasons I didn't find the answer despite my searching all over the web.
So I guess that answers my own question now, but I'm still perplexed as to why I absolutely, definitely, without any doubt, had several hundred movies of a few different video file types loaded, accessible and playable in my iTunes library that everything here claims iTunes never accepted. It apparently shouldn't have been possible for me to have done this, but for probably 10 years it's been this way.
Perhaps since I don't remember adding these files to iTunes anymore recently than maybe 6 or 7 years ago, the iTunes back then did accept all kinds of file types? Or could I have somehow had some video codecs or software that expanded the capability of my movie players like Quicktime Player that unwittingly also allowed iTunes to take those files as well? All I know is somehow it worked! So now my question is how did I have it working before, so that maybe I can make it work again.

I am unable to view any of m purchases via the Quick link 'Purchase' option. I do have an account and I am connect to the iTunes store.

am unable to view any of m purchases via the Quick link 'Purchase' option. I do have an account and I am connect to the iTunes store.

Try a reset: Simultaneously hold down the Home and On buttons until the device shuts down. Ignore the off slider if it appears. Once shut down is complete, if it doesn't restart on it own, turn the device back on using the On button. In some cases it also helps to double click the Home button and close all apps BEFORE doing the reset.
You might also try signing out of itunes and back in (Settings App > itunes & App Store)

I am trying to free up some room on my touch and am unable to delete any songs or books from the listing. With iTumes open and my touch listed I open the touch. I then select the items I want to delete from the touch and press the delete button.

I am trying to free up some room on my touch and am unable to delete any songs or books from the listing. With iTumes open and my touch listed I open the touch. I then select the items I want to delete from the touch and press the delete button. Nothing happens. I have also tried to right click on the item, but a delete option is not listed. What do I need to do to get rid of some books?

Open itunes, connect ipod, go to each tab, select what you want to be on the ipod, sync

I am unable to drag any playlists to my ipod- the circle with red line through it shows up- what is up ?

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