I am unable to receive texts on my new LG G2 when sent from some other iPhones

I had an iPhone 4 and switched to LG G2 android.  I am unable to receive texts on my new LG G2 when sent from some other iPhones.  I've done everything Sprint and Apple have suggested - turned off imessaging, made sure the contact info on the other iPhones is plain mobile numbers, deactivated my iCloud account.  Nothing is working.  Anybody have any suggestions?

See this support document http://support.apple.com/kb/TS5185. If you have done everything there, then look at the last line which says to get in touch with Apple Support. This is not Apple support, this is a user to user forum. Call Apple support based on your location with information from this support document. http://support.apple.com/kb/HE57

Similar Messages

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    Upgraded from iphone to a Samsung and now i am unable to receive text messages from other iphone users unless they disable imessage .
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    You should have turned iMessage off before disabling the phone. Do you still have the phone so you can turn iMessage off? If not, you will need to go to Apple support on their website and delete the product from your profile.

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  • I have 2 phones on my iTunes account, why are text messages showing on the second phone when sent from the first

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    I replaced my iPhone 5 with an LG F6 phone and now I cannot receive text messages from my friends with iPhones.  Can somebody please tell me where to go to turn off the "Find your phone" feature and what ever else I need to turn off to accomplish this objective?  Thank you.
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    Hi everyone, I just got the new iOS5 update for my iPhone 3GS. I receive a message saying that "Your SMS mailbox is full. New messages cannot be recieved until you delete some messages." I deleted all of my messages but still could not receive texts after restoring and restarting my phone. Can anything be done to remedy this??? Thanks!

    Apple is screwing the pooch on this one.  Need to call in and be vocal. 

  • HT201269 i dont hane an i phone anymore and now i cant receive texts on my new phone

    Help Me please! i dont have an Iphone anymore. I cant receivce texts on my new phone. I have talked to apple support and they said all they needed to do was deactivate my i message and they did and i still cant receive messages. Can someone help me. This has been ongoing for days and everytime im told it will work it still does not.

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  • Why is a photo displayed sideways when emailed. When I take a picture and email it is received  sideways and not like it appeared when sent. I have not had this problem when sending pictures from my IPad or Mac. Thanks for any help M

    It seems when the photo is sent to someone it is received in  a sideways position. I have resent after editing and rotating the picture but is still is not upright.
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    In my case I take HD video with an Apple iPhone 4S and an iPad 2. These cameras can be just as easily oriented in any of four orientations by hand, or in various iPhone or iPad holders for mounting on a tripod. As long as I stay with Apple or Adobe products for my whole video handling process, I have no problem with software support for orientation
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    Hi, Have a look under the "MORE LIKE THIS" on the right there should be an answer in one of those threads.

  • Why can't I send text messages with my iphone5?  I can send to other iPhones

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    http://support.apple.com/kb/TS2755?viewlocale=en_US&locale=en_US

  • My texts to some other iphones are green.  problem just started a few days ago

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  • Can no longer send/receive texts on my new phone

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  • TS5185 Not receiving texts to a new phone.

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  • I have followed all the steps to fix this problem, but I do not receive texts on my new Galaxy 4 from iPhone users.  I tried everything I was told and found in these forums.  Still no luck.

    I switched to Verizon in March 2014, from AT&T.  I traded in my old iPhone4 for a Galaxy 4.  Ever since, I am not getting text messages from anyone who has an iPhone unless they WORK for Verizon.  I have deleted my phone from my apple profile and I don't own any other apple products.  I switched to an Android because I was tired of Apple's proprietary ways.  It seems not matter what I do, and I have done EVERYTHING suggested here on these forums.  No luck. I am so frustrated.  I have a very large family and almost everyone else has an iPhone.  Even if they don't, I am not getting all their messages.  I like the new Galaxy, but believe I have made a huge mistake switching carriers and phones, even though I hate Apple products.

        Welcome to the Verizon family irishlass82! I know how important it is to stay in touch and we'll make sure that you don't regret your decision! Before trading in your device, did you turn off iMessage? In effort to correct this issue, text the word STOP to 48369.
    AshleyS_VZW
    Follow us on Twitter @VZWSupport

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