I am updating and don't know how to drag my firefox icon into folder. Where are they?

I don't know how to find the apps folder and it never asked me to drag the icon into it as it said it would in the directions. I have a mac osx

Make sure that Firefox gets installed properly.<br />
Open the DMG file and drag the Firefox program to the application folder on your hard drive.<br />
You shouldn't double-click the Firefox application to run it from the disk image, but drag it out of the DMG folder instead.
* https://support.mozilla.com/kb/Installing+Firefox+on+Mac
* http://kb.mozillazine.org/Installing_Firefox#Mac_OS_X
If there are problems with updating or with the permissions then easiest is to download the full version and trash the currently installed version to do a clean install of the new version.
Download a new copy of the Firefox program and save the disk image (dmg) file to the desktop
*Firefox 8.0.x: http://www.mozilla.com/en-US/firefox/all.html
*Trash the current Firefox application to do a clean (re-)install
*Install the new version that you have downloaded
Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data if you uninstall and (re)install Firefox.
*http://kb.mozillazine.org/Profile_folder_-_Firefox

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I changed my apple id email because I needed a more recent email and forgot my old password, now I need to sign out of my old Apple Id and don't know how. Help???

I changed my apple Id email because I needed a more recent email and forgot my old password, now I need to sign out of my old Apple Id and don't know how. Help???

Make sure you are signed into iMessage and FaceTime with your current ID. If they are signed into the old ID, go to Settings>Messages>Send & Receive and Settings>FaceTime, tap the ID, sign out, then sign back in with your current ID.
Then temporarily recreate the old ID by going to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID. Click edit next to the primary email account, change it back to your old email address and save the change. (You should not have to verify the old email account so it doesn’t matter if you no longer have access to it.) Now go to Settings>iCloud, turn off Find My iDevice and enter your current password when prompted (even though it prompts you for the password for your old ID). Then go to Settings>iCloud, tap Sign Out (or Delete Account if you are not running iOS 8) and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud). Next, go back to https://appleid.apple.com and change your primary email address back to the way it was. Now you can go to Settings>iCloud and sign back in with your current iCloud ID and password (your data will download back to your device).

How do you transfer the content from an iPhone to a PC? I have to use a PC for a while and don't know how to put my stuff on to there from my phone

How do you transfer the content from an iPhone to a PC? I have to use a PC for a while and don't know how to put my stuff on to there from my phone

If you're talking about music and movies an i-device was not designed for unique storage of media. It is not a backup device and media transfer was planned with you maintaining a master copy of your media on a computer which is itself properly backed up against loss. Syncing music and movies is one way, computer to device, updating the device content to the content on the computer, not updating or restoring content on a computer. The exception is iTunes Store purchases which can be transferred from a device to a computer.
iTunes Store: Transferring purchases from your iOS device or iPod to a computer - http://support.apple.com/kb/HT1848 - only purchases from iTunes Store
For transferring other items from an i-device to a computer you will have to use third party commercial software. See this document by turingtest2: Recovering your iTunes library from your iPod or iOS device - https://discussions.apple.com/docs/DOC-3991

I've got OSX/Genieo.A virus on my mac and don't know how to get rid of it and why I have it

I've got OSX/Genieo.A virus on my mac and don't know how to get rid of it and w I have it

There is no need to download anything to solve this problem.
You installed the "Genieo" malware. The product is a fraud, and the developer knowingly distributes an uninstaller that doesn't work. I suggest the procedure below to disable Genieo. This procedure may leave a few small files behind, but it will permanently deactivate the malware (as long as you never reinstall it.)
Malware is always changing to get around the defenses against it. These instructions are valid as of now, as far as I know. They won't necessarily be valid in the future. Anyone finding this comment a few days or more after it was posted should look for more recent discussions or start a new one.
Back up all data before proceeding.
Step 1
Triple-click anywhere in the line below on this page to select it:
/Library/Frameworks/GenieoExtra.framework
Right-click or control-click the line and select
          Services ▹ Reveal in Finder (or just Reveal)
from the contextual menu.
If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination command-C. In the Finder, select
          Go ▹ Go to Folder...
from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return.
A folder should open with an item named "GenieoExtra.framework" selected. Move that item to the Trash. You'll be prompted for your administrator password.
Move each of these items to the Trash in the same way:
/Applications/Genieo.app
/Applications/Reset Search.app
/Applications/Uninstall Genieo.app
/Library/LaunchAgents/com.genieo.completer.update.plist
/Library/LaunchAgents/com.genieo.engine.plist
/Library/LaunchAgents/com.genieoinnovation.macextension.plist
/Library/LaunchDaemons/com.genieoinnovation.macextension.client.plist
/Library/PrivilegedHelperTools/com.genieoinnovation.macextension.client
/usr/lib/libgenkit.dylib
/usr/lib/libgenkitsa.dylib
/usr/lib/libimckit.dylib
/usr/lib/libimckitsa.dylib
~/Library/Application Support/com.genieoinnovation.Installer
~/Library/LaunchAgents/com.genieo.completer.download.plist
~/Library/LaunchAgents/com.genieo.completer.update.plist
If there are other items with a name that includes "Genieo" or "genieo" alongside any of those listed above, move them as well. Some of these items will be absent, in which case you'll get a message that the file can't be found. Skip that item and go on to the next one.
Restart and empty the Trash. Don't try to empty the Trash until you have restarted.
Step 2
From the Safari menu bar, select
          Safari ▹ Preferences... ▹ Extensions
Uninstall any extensions you don't know you need, including ones called "Genieo" or "Omnibar," and any that have the word "Spigot" or "InstallMac" in the description. If in doubt, uninstall all extensions. Do the equivalent for the Firefox and Chrome browsers, if you use either of those.
Your web browser(s) should now be working, and you should be able to reset the home page and search engine. If not, stop here and post your results.
Make sure you don't repeat the mistake that led you to install this trojan. Chances are you got it from an Internet cesspit such as "Softonic" or "CNET Download." Never visit either of those sites again. You might also have downloaded it from an ad in a page on some other site. The ad has a large green button labeled "Download" or "Download Now" in white letters. The button is designed to confuse people who intend to download something else on the same page. If youever download a file that isn't obviously what you expected, delete it immediately.
You may be wondering why you didn't get a warning from Gatekeeper about installing software from an unknown developer, as you should have. The reason is that this Internet criminal has a codesigning certificate issued by Apple, which causes Gatekeeper to give the installer a pass. Apple could revoke the certificate, but as of this writing, has not done so, even though it's aware of the problem. This failure of oversight has compromised both Gatekeeper and the Developer ID program. You can't rely on Gatekeeper alone to protect you from harmful software.
Finally, be forewarned that when Genieo is mentioned on this site, the attacker sometimes shows up under the name "Genieo support." He will tell you to run a fake "uninstaller." As he intends, the uninstaller does not completely remove the malware, and is in fact malware itself.

Me and my partner are currently using the same apple id and have no space left on our devices. We are currently waiting on the iphone 6 plus to arrive and don't know how to transfer all data to the new phones.

Me and my partner are currently using the same apple id and have no space left on our devices. We are currently waiting on the iphone 6 plus to arrive and don't know how to transfer all data to the new phones.?

I don't know if I'm asking this all in a way that can be understood? Thanks ED3K, however that part I do understand (in the link you provided!)
What I need to know is "how" I can separate or rather create another Apple ID for my son-who is currently using "my Apple ID?" If there is a way to let him keep "all" his info on his phone (eg-contacts, music, app's, etc.) without doing a "reset?') Somehow I need to go into his phone's setting-create a new Apple ID and possibly a new password so he can still use our combined iCloud & Itunes account?
Also then letting me take back my Apple ID & password, but again allowing us (my son and I) to use the same iCloud & Itunes account? Does that make more sense??? I'm sincerely trying to get this cleared up once and for all----just need guidance from someone who has a true understanding of the whole Apple iCloud/Itunes system!
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I accidently chose to reset my settings and don't know how to restore it to where I had it before. It is walking me through instuctions like I have a new ipad but I just want to restore it back to where it was. Is there anything I can do or do I have to

I accidently chose to reset my settings and don't know how to restore it to before. I was trying to get rid of something and resetting the settings would solve problem but I have just made everything worse. Can anyone help me?

You can download a complete iPad User Guide here: http://manuals.info.apple.com/en/ipad_user_guide.pdf
Also, Good Instructions http://www.tcgeeks.com/how-to-use-ipad-2/
Apple - iPad - Guided Tours
http://www.apple.com/ipad/videos/
Watch the videos see all the amazing iPad apps in action. Learn how to use FaceTime, Mail, Safari, Videos, Maps, iBooks, App Store, and more.
How to - Articles & User Guides & Tutorials
http://www.iphone-mac.com/index.php/Index/howto/id/4/type/select
iPad How-Tos http://ipod.about.com/lr/ipad_how-tos/903396/1/
You can download this guide to your iPad.
iPad User Guide for iOS 5
http://itunes.apple.com/us/book/ipad-user-guide-for-ios-5/id470308101?mt=11
 Cheers, Tom

I have a telus email acct on my ipad air and don't know how to set a group. Can anyone help? Thanks

I am new to Apple and just bought an ipad air. I have a Telus email acct and don't know how to set up a group. Can anyone help me? Thanks

There isn't anything in contacts that has "create a group" . That's why this is so frustrating. I've tried creating a new contact and dragging names into it - doesn't work. I can't find anything that helps!!! What am I missing?

I got a new computer and don't know how to get music from ipod touch to itunes library

I recently got a new computer and don't know how to get music from my ipod touch to show on my itunes library.

You need to transfer the iTunes folder from the old computer to the new one.
iTunes: How to move your music to a new computer (Mac or Windows):
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I have a new MacAir and don't know how to get info from my USB stick and my SD photo card. Can anyone help me please?

I have a new MacBook Air and don't know how to get info from my USB stick and get info from my SD card. Can anyone help, please?

Plug the stick and/or card into the appropriate slots on the side of your Air. Do you see icons for the devices appear on the desktop? Click into them to see what files are there.
Matt

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If you used photo stream, then look for them there.
If you imported them to your computer, then they will be there.
If you did not put them anywhere but your iPhone, then they are gone.
Sorry

My laptop does not recognize my iPhone 3GS as a camera device. I need to import my photos and videos and don't know how

Hi everyone,
my laptop does not recognize my iPhone 3GS as a camera device anymore.
I need to import my photos and videos and don't know how.
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I get the following error message and don't know how to correct it: Sync encountered an error while connecting: Unknown error, Please try again.

There have been problems reported with Sync.
They are working on it, so please try again later when those problems are fixed.
*https://services.mozilla.com/status/
*http://twitter.com/#!/mozservices

I made a package and have a token number and don't know how to open a case

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Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact

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I am updating and don't know how to drag my firefox icon into folder. Where are they?

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