I am using iOS 8.1 on the iPhone 6 and my music will not shuffle.  It will play one or two songs then go to the home screen and stop playing music.

I updated my iPhone 6 to the latest iOS 8.1 and now my music will not shuffle.  It will play one or two songs but then shut off and return to the home screen.
Anyone else having the same issue?

Then back it up and do a restore.  If that does not work and if you are still under warranty, call Apple tech support or take the iPod to your local Apple Store or an AASP.
iPod Tutorials
iPod Manuals
iTunes & iPod Hints & Tips

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  • My ipod nano 6 will only play one or two songs then I have to force the next song to play. It will start several songs before settling on one. This just started and I havent changed anything. How to I make it go back to playing songs continuously?

    My ipod nano 6 will only play one or two songs then I have to force the next song to play. It will then start several songs before settling on one. This just started and I havent changed anything. How to I make it go back to playing songs continuously?

    Then back it up and do a restore.  If that does not work and if you are still under warranty, call Apple tech support or take the iPod to your local Apple Store or an AASP.
    iPod Tutorials
    iPod Manuals
    iTunes & iPod Hints & Tips

  • TS1424 some albums when downloaded only play partial parts of songs then skips to the next song how do i fix this?

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    Other people have been having similar problems with songs over a number of days.
    Depending upon what country that you are in (music can't be re-downloaded in all countries) then try deleting the incomplete tracks from your iTunes library and redownload them via the Purchased link under Quick Links on the right-hand side of the iTunes store home page on your computer's iTunes : re-downloading.
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  • HT1688 I recently upgrade my Iphone but the old one is still active. I installed the friendjectory app on my new phone but it will not open but for a few seconds ab=nd then closes. What is wrong and what do I need to do to make this app work on my new pho

    I recently upgraded my Iphone. Iinstalled the friendjectory app on the new phone but it will not open but for  few seconds and then closed. What is wrong and what do I need to do? My old phone is still active and working. Do I need to do something about that?

    Hi stanczak53,
    Welcome to Apple Support Communities.
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    http://www.apple.com/support/iphone/assistant/application/
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  • Just after latest upgrade, firefox is performing badly. It will open one or two websites then I get the anti-clockwise rotating arrow, then nothing. This has never happened before. I have re-installed firefox but the same happens. Please help?

    Firefox has always worked fast. But after the last upgrade, it has slowed right down. I am running Windows 7 32 bit. Now the first website loads fast; then the next website loads slower; then links gradually slow down until I just see the reverse arrow which never loads up.
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    Sorry your experience wasn't a plesant one, but most of the issues they work on are hardware in nature, not software.. I'm not taking up for Apple... I'd had my share of run-ins with them as well.
    As for your iTunes issue... an EASY solution is to simply tell iTunes that the location you want your tunes stored in is your Public folder. Items in your public folder can be seen and opened by others, so your wife could easily access the files there.
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    Next, go to iTuness>Preferences and click on the Advanced tab, then the General Tab, and the first window you see is the iTunes Music Folder Locataion. Click Change, then navigate to the iTunes folder in you Public folder.
    Now, next time you purchase a song from the iTunes store, or import songs from a CD, they will be stored in the iTunes folder, in your public folder.
    You wife does basically the same thing except she navigates to YOUR public folder, and the iTunes folder inside.
    She will have to manually find and import any new songs you add but at least your entire library will be available for her to listen to.
    There are other ways of getting the same thing done, but I think this is the easiest.
    Quad 2.5   Mac OS X (10.4.6)  

  • HT201210 my iphone 4 keeps freezing and everytime i try and restore it,it keeps saying the iphone software update server could not be contacted..someone help please

    MY IPHONE 4 KEEPS FREEZING AND EVERYTIME I TRY AND RESTORE IT ..IT KEEPS SAYING THE IPHONE UPDATE SOFTWARE SERVER COULD NOT BE CONTACTED..HELP PLEASE

    Try:
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  • Since I installed ios 6.1 in my iPhone 4, I can't sync it with iTunes. Can annyone help me? I have already reinstalled iTunes and reseted the iPhone, but it still doesn't sync. Thank you.

    Since I installed ios 6.1 in my iPhone 4, I can't sync it with iTunes. Can annyone help me? I have already reinstalled iTunes and reseted the iPhone, but it still doesn't sync. Thank you.

    Hello Sean,
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    If you can't update or restore your iOS device
    http://support.apple.com/kb/HT1808
    If that does not resolve it the symptoms indicate to me that it is a hardware issue causing this to happen and would seek service for it:
    iPhone Repair - Other Repairs
    https://www.apple.com/support/iphone/repair/other/
    Thank you for using Apple Support Communities.
    All the best,
    Sterling

  • My music app icon is missing from my home screen and I have to go through the search to find and use it. How do I get the icon back on my home screen

    (IOS 7 update trouble) My music app icon is missing from my home screen and I have to go through the search to find and use it. How do I get the icon back on my home screen

    Find which screen, folder it was moved to, and hold down the icon until the icons start shaking. Then drag it to the left or right edge of the screen, and it will allow you to move it to which ever screen you want it. When you have it there, tap the Home button to stop the icons form shaking.
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  • The iPhone software update server could not be contacted. An unknown error occurred (-50). I'm using windows 8.1...

    {The iPhone software update server could not be contacted. An unknown error occurred (-50)}. {Verbatim} -
    I'm using windows 8.1...   -   I can't seem to find an answer to -50 ERROR?? -
         Please, Anybody - - HELP!!???
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    Hi Captkirkoes,
    If you are getting an error when attempting to update the operating system on your iPhone, I would suggest that you troubleshoot using the steps in this article - 
    Resolve iOS update and restore errors in iTunes
    Thanks for using Apple Support Communities.
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    Brett L 

  • Hi, we are a small clinic that uses the iPads for therapy. If we purchase an app for one iPad, can all of them download the same app at no additional cost?

    Hi, we are a small clinic that uses the iPads for therapy. If we purchase an app for one iPad, can all of them download the same app at no additional cost?

    Allan was somewhat incomplete in his statement. While technically it would be possible, from a licensing standpoint you need one license for each iPad unless those iPads were all going to be used by the same person (which I think unlikely given your described use). Here are the relevant terms of the iTunes Store agreement (emphasis mine):
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  • My iPod touch will not shuffle or move on to the next song on an album/ playlist. Is there anything I can do. It has had very little use even though I've had it for 2years.

    Can anyone help with an iPod touch that will not shuffle or move on to the next song on an album/playlist?

    After you dry the iPod:
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    iOS: How to back up
    http://support.apple.com/kb/HT1766and copy media from the iPod
    Recovering your iTunes library from your iPod or iOS device: Apple Support Communities
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  • HT4623 after the ios 7.0 update my iphone 4s and ipad keep switching in between the home screen and the apple loading screen, can anybody help?

    Can anybody help with the above?
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    I would connect each device to a power source, and then reset them by holding the power button and the home button until they turn off.
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    iOS: Unable to update or restore
    http://support.apple.com/kb/HT1808

  • I updated an iPod touch, an iPad 2, and an iPhone 4 to iOS 6, and all of them now will not connect to WiFi. They all give this wierd 404 error page from Apple and insist that I need to login to the network. Bad job testing the software Apple.

    I updated an iPod touch, an iPad 2, and an iPhone 4 to iOS 6, and all of them now will not connect to WiFi. They all give this wierd 404 error page from Apple and insist that I need to login to the network. What's the fix? None of the recommended fixes work in any of these devices. Reset device, reset network, renew lease, etc. None of them work.

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  • HT203180 I purchased a video from iTunes but it will not sync to my iPod.  I get a message stating that the video "was not loaded to the iPod because iyt cannot be played on this iPod."  I tried to use the "create an iPod version" but the command is graye

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