I am using the latest version of Lightroom 5 and everything works well in this program except the Presets Panel. When I Hover the cursor over one of Adobe's preinstalled presets, I am supposed to be able to see what this preset would do to the image I hav

I cannot get my presets panel to work at all.
How do I remedy this situation?

It most definitely is the browser that is causing most of the problems. I have used Firefox so long, I can't even remember. Maybe since its beginning. But today is a sad day. I gave up on it. I can't accomplish anything and end up spending hours troubleshooting. I see I am not alone. I am so sick of it "not responding." It's simply not worth it to spend so much time trying to make the thing work, so I can actually do something. Installed, removed, reinstalled numerous times, and I can't fix your software on my Win 7 Pro machine. No problems with IE or Chrome. So. as much as I hate Google Update, Chrome has won the test. Sad, sad day for me to lose Firefox, but it just does not work on the Win 7 machine. I don't have the same issues with the XP machine and have exactly all the same add-ons. Keep it up developers and you will have no Win 7 users at all.

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