I bluffed myself in the corner again ...

Greetings,
My neighbour's son is programming in Java and I like to see him do that; last night he asked me a question about generating PNG or GIF files or whatever. I mumbled something about the Robot class an ImageIO. This morning he came to me and said that he had implemented (some rudiments of) the GIMP, i.e. he could take a snapshot of some part of the screen and save that in a file with one of those types. So far so good but he wanted to add transparency so I mumbled something about manipulating a BufferedImage, translating a colour to a completely transparent colour on the fly. This afternoon he came back to me saying he couldn't do it; I said I would have a look at it.
I can't do it either! That darn Robot class gives me a BufferedImage of type 1, i.e. of type TYPE_INT_RGB and there is no such thing as an alpha channel in that image. I want to have a type 2 BufferedImage so that I can set any pixel value of 0xAARRGGBB to, say, 0x00000000 i.e. make that colour a transparent colour in the image and save the image in a PNG file. Of course I got lost again in all the Swing API documentation (as always) and still haven't found an acceptible solution yet; another afternoon down the drain.
Can anybody help me out?
kind regards,
Jos

I'll be a little more specific with my answer.
When saving a 24-bit colored image, the png specification does allow for you to specify exactly one transparent color in the metadata. It's callled the "tRNS chunk." You would have to be a little familiar with the javax.imageio.metadata package in order to tell ImageIO that you want to include this tRNS chunk of metadata.
While the alternative I suggested,
You would have to create a new image, one with an alpha channel, and copy/draw the screenshot one onto the alpha channel one. Then you manipulate the alpha channel one to your heart's content.is obvious, it will result in a 32-bit colored png file (a larger file size). But at least it's simple.
There is also a bug in the PNGImageReader when reading a 24-bit colored image with a tRNS chunk. Because there is no way to create a BufferedImage that allows full color, but exactly one transparent color, the tRNS chunk is ignored and the transparent color is lost when reading the png file.

Similar Messages

  • When I'm on youtube and I'm watching a video, and I switch tabs or look at something else, the video from youtube will appear in the corner of my screen and won't leave.

    Alright, lets say I'm watching a video on youtube. If I switch tabs, the video from youtube will appear in my top left screen and won't go away. Or if I go to any other site or program and try to open a file from my computer, the video will pop up in the corner again and I won't be able to see anything I need to. This sounds like a glitch or something. I just need to know how to fix it.

    Does this only happen on specific pages?
    Start Firefox in <u>[[Safe Mode|Safe Mode]]</u> to check if one of the extensions (Firefox/Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Firefox/Tools > Add-ons > Appearance).
    *Do NOT click the Reset button on the Safe Mode start window.
    *https://support.mozilla.org/kb/Safe+Mode
    *https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes
    You can try to disable notifications as a test (you may want to reverse this).
    You can try to set the dom.webnotifications.enabled pref to false on the <b>about:config</b> page.
    *http://kb.mozillazine.org/about:config

  • My apps have all moved on top of each other in the top left corner if I drag them back every time I change page then change back they go back to the corner .what have I done

    My apps have all moved on top of each other in the top left hand corner of the page.every time I drag them back to where they are ghosting on the page ,then change page and back again they r back in the corner again help what have I done

    Try a Reset... press the home and sleep/lock buttons until you see the Apple logo, ignoring the slider. Takes about 5-15 secs of button holding and you won't lose any data or settings.

  • Whenever I delete the numbers from people calling me it does actually delete the message.  So I can't remember if I called a person back or not.  SO I find myself calling people back again and again.

    Is there a way to return a call when you are reviewing you messages.  It only lets me delete or save the message or listen to the message again.  My blackberry use to let me return the call by simply hitting the number 8.
    When I listen to message one at a time it lets me call them back or delete the number off my screen.  But the actual message does not get deleted until I delete it going in and listening etc.  Therefore because I get repetitive questions fro various customers I forget who I called back and who I didn't
    I miss my blackberry.  I am tempted to go back to blackberry over this.  HELP!!!!

    How about pushing the "call back" button. It is located just to the left of the "delete" button. You really can't miss it as they are the only two buttons on the screen.

  • An error occurred while preparing the installation. Try running the application again

    I Have erased the hard drive of my MBP in order to perform a clean reinstall of OS X Mavericks, according to these instructions.
    When I tried to reinstall, my internet connection stopped (was broadcasting via another MBP and the cable from that one got disconnected), so I restarted the erased MBP to try again. Holding command+R, it booted in internet recovery (as the recovery partition was erased along with the rest of the hard drive), but could not connect over the broadcasted WiFi, so I created a bootable USB flash drive according to these instructions on the other MBP.
    This installation went smooth without any hiccups, but due to an oversight I had to do it again the next day.
    I took the same steps, with the same bootable drive (I did not create a new one the first time) but this time I couldn’t get through the prepare to install phase. At the end, where the “about a second remaining” message stays for about 20 minutes, I get the “An error occurred while preparing the installation. Try running the application again” message. When I quit the installer (only option at that stage) and return to Disk Utility, the internal drive on which I tried to do the installation is not visible anymore.
    I tried this (after a reboot every time) with a new bootable usb drive with the same download of the OS X Mavericks installer and with a new one, each ending with the same error. The installer was downloaded on an MBP on which Mavericks is also installed, with the same Apple ID. The App Store did not allow me to change Apple ID for the Mavericks download. Can this pose a problem? It did work the first time, though.
    Note that this error occurs at a different stage than the one with the same message due to the wrong date (this discussion amongst others). I also checked the date in terminal and this appears to be correct, when I consider the timezone.
    Here are a few lines from the installer log (omitted similar lines and lines that could contain personal information). The most important line is the last one, indicating the error.
    Jun 22 02:14:01 localhost Install OS X Mavericks[423]: @(#)PROGRAM:Install  PROJECT:Install-846
    Jun 22 02:14:01 localhost Install OS X Mavericks[423]: @(#)PROGRAM:IA  PROJECT:InstallAssistant-476.8
    Jun 22 02:14:01 localhost Install OS X Mavericks[423]: Hardware: MacBookPro9,2 @ 2.50 GHz (x 4), 4096 MB RAM
    Jun 22 02:14:01 localhost Install OS X Mavericks[423]: Running OS Build: Mac OS X 10.9.3 (13D65)
    Jun 22 02:14:01 localhost Install OS X Mavericks[423]: Env: DYLD_NO_FIX_PREBINDING=1
    Jun 22 02:14:01 localhost Install OS X Mavericks[423]: Env: __CF_USER_TEXT_ENCODING=0x0:0:0
    Jun 22 02:14:01 localhost Install OS X Mavericks[423]: Env: PATH=/usr/bin:/bin:/usr/sbin:/sbin
    Jun 22 02:14:01 localhost Install OS X Mavericks[423]: Env: PWD=/
    Jun 22 02:14:01 localhost Install OS X Mavericks[423]: Env: SHLVL=1
    Jun 22 02:14:01 localhost Install OS X Mavericks[423]: Env: __OSINSTALL_ENVIRONMENT=1
    Jun 22 02:14:01 localhost Install OS X Mavericks[423]: Env: CI_DEFAULT_OPENCL_USAGE=0
    Jun 22 02:14:01 localhost Install OS X Mavericks[423]: Env: OS_INSTALL=1
    Jun 22 02:14:01 localhost Install OS X Mavericks[423]: Env: _=/System/Library/CoreServices/Language Chooser.app/Contents/MacOS/Language Chooser
    Jun 22 02:14:38 localhost Install OS X Mavericks[423]: Using distribution archive from /Volumes/Install OS X Mavericks/Install OS X Mavericks.app/Contents/SharedSupport/OSInstall.mpkg
    Jun 22 02:14:38 localhost Install OS X Mavericks[423]: Configuring products from SharedSupport folder
    Jun 22 02:14:38 localhost Install OS X Mavericks[423]: Install is double-dmg. Not adding chunklist to download list.
    Jun 22 02:14:38 localhost Install OS X Mavericks[423]: Using product <OSInstallDVDProduct> based on media at /Volumes/Install OS X Mavericks/Install OS X Mavericks.app/Contents/SharedSupport at distance 5
    Jun 22 02:14:38 localhost Install OS X Mavericks[423]: Using product <OSInstallESDProduct> based on distribution at /Volumes/Install OS X Mavericks/Install OS X Mavericks.app/Contents/SharedSupport/OSInstall.mpkg at distance 5
    Jun 22 02:14:38 localhost Install OS X Mavericks[423]: Checking Software Update catalog URL https://swscan.apple.com/content/catalogs/others/index-10.9-mountainlion-lion-sn owleopard-leopard.merged-1.sucatalog
    Jun 22 02:14:39 localhost Install OS X Mavericks[423]: JS: installCheckScript threw exception TypeError: 'null' is not an object (evaluating 'my.target.systemVersion')
    Jun 22 02:14:39 localhost Install OS X Mavericks[423]: No available package ref for compatibility update. Ignoring.
    Jun 22 02:14:39 localhost Install OS X Mavericks[423]: *** IFDCustomizationController_10_6 does not know the size of distant package at (null)
    Jun 22 02:14:39 localhost Install OS X Mavericks[423]: *** IFDCustomizationController_10_6 does not know the size of distant package at (null)
    Jun 22 02:14:39 localhost Install OS X Mavericks[423]: Can not connect to /var/run/systemkeychaincheck.socket: No such file or directory
    Jun 22 02:14:39 localhost Install OS X Mavericks[423]: Could not load Software Update catalog: Error Domain=NSURLErrorDomain Code=-1009 "The Internet connection appears to be offline." UserInfo=0x7fedd960ccc0 {NSUnderlyingError=0x7feddc866ef0 "The Internet connection appears to be offline.", NSErrorFailingURLStringKey=https://swscan.apple.com/content/catalogs/others/index-10.9-mountainlion-lion-sn owleopard-leopard.merged-1.sucatalog, NSErrorFailingURLKey=https://swscan.apple.com/content/catalogs/others/index-10.9-mountainlion-lion-sn owleopard-leopard.merged-1.sucatalog, NSLocalizedDescription=The Internet connection appears to be offline.}
    Jun 22 02:14:39 localhost Install OS X Mavericks[423]: Could not fetch SWU catalog to create SWU product
    Jun 22 02:14:49 localhost Install OS X Mavericks[423]: LSExceptions [0x7fedd9446e50] unloaded
    Jun 22 02:15:12 localhost Install OS X Mavericks[423]: No available package ref for compatibility update. Ignoring.
    Jun 22 02:15:12 localhost Install OS X Mavericks[423]: *** IFDCustomizationController_10_6 does not know the size of distant package at (null)
    Jun 22 02:15:12 localhost Install OS X Mavericks[423]: *** IFDCustomizationController_10_6 does not know the size of distant package at (null)
    Jun 22 02:20:55 localhost Install OS X Mavericks[423]: Created IATool object:dbe23a50
    Jun 22 02:20:56 localhost Install OS X Mavericks[423]: Could not find package ref in any source for: com.apple.pkg.BaseSystemBinaries
    —a lot of similar messages, but for other packages —
    Jun 22 02:20:56 localhost Install OS X Mavericks[423]: No available package ref for compatibility update. Ignoring.
    Jun 22 02:21:09 localhost Install OS X Mavericks[423]: Preventing machine sleep.
    Jun 22 02:21:42 localhost Install OS X Mavericks[423]: Using product IA_PKSecureNetEnabledProduct <file:///Volumes/schijf/OS%20X%20Install%20Data/> at distance 5
    Jun 22 02:21:42 localhost Install OS X Mavericks[423]: Using existing boot files dir at /Volumes/Install OS X Mavericks/.IABootFiles
    Jun 22 02:21:42 localhost Install OS X Mavericks[423]: Using mutable product path: /Volumes/schijf/OS X Install Data
    Jun 22 02:21:42 localhost Install OS X Mavericks[423]: Using boot files path: /Volumes/Install OS X Mavericks/.IABootFiles
    Jun 22 02:21:42 localhost Install OS X Mavericks[423]: Could not find package ref in any source for: com.apple.pkg.BaseSystemBinaries
    —a lot of similar messages, but for other packages —
    Jun 22 02:21:42 localhost Install OS X Mavericks[423]: Could not find package ref in any source for: com.apple.pkg.OSInstall
    Jun 22 02:21:42 localhost Install OS X Mavericks[423]: No available package ref for compatibility update. Ignoring.
    Jun 22 02:21:42 localhost Install OS X Mavericks[423]: Could not find package ref in any source for: com.apple.pkg.BaseSystemBinaries
    —a lot of similar messages, but for other packages —
    Jun 22 02:21:42 localhost Install OS X Mavericks[423]: Could not find package ref in any source for: com.apple.pkg.OSInstall
    Jun 22 02:21:42 localhost Install OS X Mavericks[423]: No available package ref for compatibility update. Ignoring.
    Jun 22 02:21:42 localhost Install OS X Mavericks[423]: Retrieving 0 packages (0.000 GB)
    *****This is where the timer starts saying “”About a minute remaining”*****
    Jun 22 02:21:42 localhost Install OS X Mavericks[423]: Verifying InstallMacOSX.pkg/InstallESD.dmg
    Jun 22 02:42:36 localhost Install OS X Mavericks[423]: Finished operation queue
    Jun 22 02:42:36 localhost Install OS X Mavericks[423]: Opening /Volumes/Install OS X Mavericks/Install OS X Mavericks.app/Contents/SharedSupport/InstallESD.dmg
    Jun 22 02:42:38 localhost Install OS X Mavericks[423]: Extracting boot files from /Volumes/OS X Install ESD/BaseSystem.dmg
    Jun 22 02:42:39 localhost Install OS X Mavericks[423]: Extracting Boot Bits from Inner DMG:
    Jun 22 02:42:41 localhost Install OS X Mavericks[423]: Copied kernelcache
    Jun 22 02:42:42 localhost Install OS X Mavericks[423]: Copied Boot.efi
    Jun 22 02:42:42 localhost Install OS X Mavericks[423]: Copied PlatformSupport.plist
    Jun 22 02:42:42 localhost Install OS X Mavericks[423]: Ejecting disk images
    Jun 22 02:42:42 localhost Install OS X Mavericks[423]: Generating the com.apple.Boot.plist file
    Jun 22 02:42:42 localhost Install OS X Mavericks[423]: com.apple.Boot.plist: {
          "Kernel Cache" = "/.IABootFiles/kernelcache";
          "Kernel Flags" = "container-dmg=file:///Install%20OS%20X%20Mavericks.app/Contents/SharedSupport/ InstallESD.dmg root-dmg=file:///BaseSystem.dmg";
    Jun 22 02:42:43 localhost Install OS X Mavericks[423]: Done generating the com.apple.Boot.plist file
    Jun 22 02:42:43 localhost Install OS X Mavericks[423]: Blessing /Volumes/Install OS X Mavericks -- /Volumes/Install OS X Mavericks/.IABootFiles
    Jun 22 02:42:43 localhost Install OS X Mavericks[423]: Blessing Mount Point:/Volumes/Install OS X Mavericks Folder:/Volumes/Install OS X Mavericks/.IABootFiles plist:com.apple.Boot.plist
    Jun 22 02:42:43 localhost Install OS X Mavericks[423]: ***************************** Setting Startup Disk *****************************
    Jun 22 02:42:43 localhost Install OS X Mavericks[423]: ******           Path: /Volumes/Install OS X Mavericks
    Jun 22 02:42:43 localhost Install OS X Mavericks[423]: ******     Boot Plist: /Volumes/Install OS X Mavericks/.IABootFiles/com.apple.Boot.plist
    Jun 22 02:42:43 localhost Install OS X Mavericks[423]: /usr/sbin/bless -setBoot -folder /Volumes/Install OS X Mavericks/.IABootFiles -bootefi /Volumes/Install OS X Mavericks/.IABootFiles/boot.efi -options config="\.IABootFiles\com.apple.Boot" -label OS X Installer
    Jun 22 02:42:43 localhost Install OS X Mavericks[423]: Bless on /Volumes/Install OS X Mavericks succeeded
    Jun 22 02:45:55 localhost Install OS X Mavericks[423]: Got error in writing to /Volumes/schijf/OS X Install Data/minstallconfig.xml
    That last line indicates the error that occurred. (The internal drive on which I try to install Mavericks is called “schijf”, it also already has been called Macintosh HD, with no effect. This time I tried another name during the reformat to see if and when the installer renames the disk. Does it do this, or should I call the disk “Macintosh HD” myself?)
    By now I also got past the internet recovery issues, being able to get the progress bar under the spinning globe and the option to install Lion (not Mavericks, but I suppose that’s because the MBP shipped with Lion). When I choose this option, the installer first spends a few hours downloading additional components. This eventually took less time than first indicated, but still about 4-5 hours. After this, the installation of about 24 minutes starts, but this takes much longer than the indicated 24 minutes, each minute taking about 15 minutes. When it was less than a minute, the internet connection got disconnected (but I don’t suppose it still needed an internet connection at this stage, having downloaded all additional components) and now the “Less than a minute” message has been there the whole night (about 9,5 hours), the last 9 hours with a spinning beachball on the screen after I accidentally clicked somewhere on the screen (nowhere in particular, he shouldn’t do something because of the click. After unplugging the power adapter, the battery icon on the screen wasn’t updated, and the WiFi icon simply disappeared, instead of showing no bars like it should when there’s no connection).
    Does Anyone know how I can fix the error, because I would prefer installing with a bootable drive. Is it worth it to continue waiting on the current, apparently stuck Lion installer to finish or should I force a reboot?
    Can I try using the Recovery Disk assistant (OS X Recovery Disk Assistant v1.0) to create a recovery disk with the other MBP? I think not, as this might cause trouble with 2 different MBP's using the same license.
    Thanks in advance!

    Since this thread seems to be gaining more speed than the other one i'm working on, i figured i'd add these images to help you all out detailing the exact problem.
    I'm having the same issue and I wanted to provide some info specific to my mac, and some info in general to help with diganosis.
    First, my specs
    Secondly, I am running an aftermarket 500 GB drive.
    Third, not sure if this is realated, but this screen suggests the proress will take 3 minutes, then it abruptly umps to the restart phase after about 1.5 - 2.5 minutes.
    And finally, here is the seeminly unavoidable error message.
    Also, other things I've tried now are
    installing it from the "show package contents area",
    mounting said DMG and trying to install from there.
    installing a package file called "upgradeos.pkg"
    no luck.

  • I have some presentation on the ipad 2 which went missing even though it is still on the icloud.  how do i load them onto the ipad again?  I have already updated the keynote and am currently on ios8

    i have some presentation on the ipad 2 which went missing even though it is still on the icloud.  how do i load them onto the ipad again?  I have already updated the keynote and am currently on ios8

    Here you go:
    You should be able to hit the "Agree" button, if you are on an iPhone right now. On a Mac, you should just left click the button where it said "Accept". I hope this helped.
    To quit the app store, simply hit these keys:
    Than, you should come up with this window:
    Select the app store with:
              a) The up and down arrow keys
              b) Your cursor
    Than hit the 'Enter' button twice. This should close the app store. The force quit window is also accesible through the apple logo in the top left corner of the screen. It should say:
    Force Quit...

  • TS1702 An app has disappeared from my screen yet when I try to reinstall it, it shows as already installed and won't allow me to install the app again.

    An app has disappeared from my screen yet when I try to reinstall it, it shows as already installed and won't allow me to install the app again.

    Make sure you emptied the trash
    Now restart
    If that fails, click the in the upper right hand corner of your screen and type app name in

  • I have an old project with AVCHD clips and I want to import the clips again with surround sound. How can I relink the project clips to the re-imported ones without doing the project from the begining?

    I have an old project with AVCHD clips and I want to import the clips again with surround sound. How can I relink the project clips to the re-imported ones without doing the project from the begining?
    I have a sony handicam and I imported the clips to iMovie and they lost quality and converted the audio to stereo. I want to import the project to final cut X and import the AVCHD in 1080p and surround sound and export the movie in bluray. Can I relink the clips without editing everything again?
    thanks!

    Only photos taken with the iPad, copied onto it via the camera connection kit, or saved from emails/websites etc can be deleted directly on the iPad - either via the trashcan icon in the top right corner if viewing the photo in full screen, or via the icon of the box with the arrow coming out of it in thumbnail view.
    Photos that were synced from a computer are deleted by moving/removing/de-selecting them from where they were synced from and then re-syncing. If you want to remove them all then normally you could just sync an empty folder (in terms of photos) to the iPad, but as you don't want to sync at the moment you can't do that.
    You can reset the iPad back to factory settings and start from scratch with it : Settings > General > Reset > Erase All Content And Settings

  • On my new 15" MacBook Pro (June 2011) using Calendar I click the  corner arrow to enlarge the screen.  Now it is MORE than full size.  No arrow visible to return to small size.  Menu bar can't be grabbed.  I sweep and get back to desktop. No small screen?

    I installed Lion on my newish 15" MacBook Pro.  When using Calendar I click the  corner arrow to enlarge the screen.  Now ithe calendar is MORE than full size, no arrow visible to return to small size.  The Menu bar doesn't respond. when I try grabbing it to move the whole screen sideways.  When  I sweep I get back to desktop. I can sweep back to the calendar, but can't make it small again.  Menubar options include changing font size, but nothing about reverting to smaller window size.  Any suggestions?

    I installed Lion on my newish 15" MacBook Pro.  When using Calendar I click the  corner arrow to enlarge the screen.  Now ithe calendar is MORE than full size, no arrow visible to return to small size.  The Menu bar doesn't respond. when I try grabbing it to move the whole screen sideways.  When  I sweep I get back to desktop. I can sweep back to the calendar, but can't make it small again.  Menubar options include changing font size, but nothing about reverting to smaller window size.  Any suggestions?

  • BT can't find the phoneline - again!

    Hi
    I'm trying to move house.  As usual I have a massive list of address changes to make and utility accounts to close/transfer.  As usual, I got to the item "BT" and my heart sank.  But I pressed on.  Maybe for once it would go smoothly?
    This time - I told myself - it'll work.  Because this time, the current tenant of the new property kindly took the time to meet me there (he doesn't live there any more, though he has the keys) and let me in so that I could do a 17070 on the line.  I got the number read out to me by the automated service, thanked the guy for letting me in and left happily.
    No.  Surprise, surprise.  BT can't find any trace of the number their own automated service has read out to me.  As usual, the actual service guy on 0800 800 150 was trying his best to help me, but his system had no trace of this line.  There is no line listed at that address (apart from two other lines which are in current use); and the number I was given on 17070 is listed at another address in the area.
    The only option I'm being offered is to "book a line installation"; when there is, perfectly clearly, a BT line, with a BT Openreach labelled socket, and a dial tone, already there in the property.  I am not prepared to do this.  I just have no faith that the engineer will turn up and confirm that there is a line, and that I shouldn't be charged.  If the line happens to be currently/last operated by TalkTalk, or DeutscheTelekom, TwoBeanTinsTelecom, or whoever, that's not my problem.  Should I call every telecoms provider operating in the UK just to find out who can provide me service without charging a ridiculous "installation fee"?
    £130 for installation, or signing up to BT Broadband (which I don't want), or signing up to an 18-moth contract, are simply not options.  I'm already having a to break an 18-month BT contract and pay the cancellation fees to move away from this property, because there was no BT line here (I got fooled by the similar-looking Virgin socket).
    I've had to move house quite frequently in the last few years: simply because sometimes a landlord or property turns out to be no good to live in.  I take this into account when I move house.  I look for a BT socket precisely so that I won't have to pay this kind of amount, or sign up to 18-month contracts that I'm never going to reach the end of.
    What are my options?
    Apart from concluding that BT simply don't want my business unless I
    - Pay a massive upfront charge; or
    - Buy into services I don't want or need; or
    - Buy into a longer contract than I'll honour, and end up paying cancellation charges

    Thank you for your further explanation, plainview.
    Unfortunately it doesn't change my situation, which is that I'm stuck in a bureaucratic hole.  No-one is taking responsibility for telling me who this - evidently operational, if not activated - phone-line belongs to, so that I can make a choice about how to start up service on it.  If it's a LLU line, it must "belong" to some company, and I should be able to make a choice whether to take up service with them (with minimal startup costs), or take up service with some other company (and pay some conversion/connection/installation charges).  But who does it belong to?
    If I don't get some answers, from somewhere, soon, I'm going to take this up with Ofcom.
    Here are the further checks I've done:
    1. Got access to the property again, and did a 17070.  Result: a phone number is read out to me, which shares the same 3-digit code as my current BT line down the road (the code is 0141-XXX).  The voice then says "BT line test facilities", and gives me 4 options, probably used by engineers.
    2. The phone socket clearly has BT Openreach written on it.
    3. This phone line does not exist on BT's database.  Or it does exist but is not at that address.  Or it used to exist but has "been re-assigned".  I get a different answer every time I call.  One woman at BT tried to help me by looking it up on an older system, but before she got far the system crashed/shut her out.
    4. It doesn't exist on Zen Internet's (probably same) database.  (These are the providers I would like to go with, but they require a non-LLU line).
    5. In case it might be a Sky line, I ran it through the Sky Line Check at Sky line check.  Entering the number and postcode, I get some results, but "Phone number lookup failed".  This is similar to what I get on other line-check websites I've found.
    6. Calling the number, I get "This line does not accept incoming calls".
    7. Tried calling BT Openreach on 0800 023 2023.  I had to fight a little to explain that I can't go through my provider, because I can't get a provider, because I can't get any provider to acknowledge that this line exists!  They couldn't help me, and referred me to BT Faults on 0800 800 151 option 1.  I called that, and tried to get some sense.  They couldn't help me either, and referred me to... guess... Openreach on 0800 023 2023!
    8. Other numbers tried from the line in question:
            150  "Number not recognised"
            100 "Number not recognised"
            1571 "Number not recognised"
            1471 "No received calls"
            0800 800 150 "Number not recognised".
    Here's my position:
    - I agree that this problem is not BT Retail's responsibility
    - There is no malice or bad service involved: the people I talk to try to help me, but run up against what seems to be the immovable object which is BT Openreach's refusal to admit the possibility that their database of lines is incomplete or inaccurate, especially when flats are involved.  Service people cannot deal with this by escalating it to Openreach; the only procedure in place seems to be to suggest that I fling £130 at the problem and see what happens - which means I'm committing to a provider already!
    My experience is that BT being wrong about the presence of a line is not a possibility, but a constant reality.  Every single time I've moved house in the last 10 years, there's been a BT socket there, with a dial tone (except for this last place I'm now in); every time BT have claimed that there's no record of a line.  Every time they've wanted to charge me for line installation.  Every time I've had to fight like hell to convince them that there is a line and not pay for installation.  Every time they've found out that, surprise surprise, there was a line there all along  I'm sick of it.  It's simply an attempt to gouge £130 out of me, when the problem is that the database is inaccurate.
    Now I want to choose my provider; it may be that the line currently in the property allows some choices and makes others more expensive.  For example, if it's a LLU line, Zen Internet or BT would have to charge me an installation fee.  But I can't get this information!!  BT's attitude is "the database is right; if it's not on the database, it doesn't exist; it belongs to some other company, but we're not going to tell you/can't tell you who".  So who does have responsibility for telling me who this line belongs to?
    I've spent hours on this.

  • How do I disable the notifications on the corner of the screen?

    Hello!
    I just purchased an AppleTV today and, so far, it seems to work the way I'd like  it to work with one minor issue-- the notifications on the corner of the screen. They generally appear at the beginning of a song or video in a playlist.
    Is there a way to disable those notifications that display on the corner of the screen? I would have thought it to be an accessibilty option, but closed captions and subtitles are turned off so I'm not sure what toggles it.
    Thanks!
    Tech Specs:
    + Model MD199LL/A
    + Software: 6.0 (6646.65)
    + Resolution 1080p @ 60 Hz
    Connected to an ASUS VH242H via HDMI
    -- Ari

    No problem. It's not a request that's been seen much if at all to be honest. I rely on them myself.
    You can always feel free to provide feedback to Apple though.
    http://www.apple.com/feedback/

  • Verizon Screwed-Up the Guide Again

    The Guide format changed for the worse again today. As if it wasn't enough to screw it up a few months ago when Verizon applied changes to the way channels were filtered (or not) within the guide; they also added a banner across the bottom of the screen, thereby reducing the number of visible channels by 1. Now, today, Verizon not only changed the format of the channel names (unnecessarily), but they also added a summary detail of the selected channel (which we used to get by pressing the "info" button. This change resulted in the removal of 2 other channels on the screen to make room for the summary. They also got rid of the banner at the bottom of the screen, but they didn't restore the previously removed channel, so now it's just a wasted line that could have shown another channel. Ridiculous. How about some Human Factors assessments? How about some feedback from customers regarding options? I don't appreciate the changes Verizon keeps making to the guide. They're not helpful. Please give us the freedom to select how many channels we can see within the guide at one time. Allow us to select whether or not we want to see the show details in the main screen of the guide. But most importantly, please stop screwing with the guide. Thanks, Rich
    Solved!
    Go to Solution.

    I must admit that I came here to vent out of despair that Verizon couldn't help given my last experience - I never thought you all would be so interested in helping me solve this problem.  Thank you and I appreciate it!  
    SinCara, it's a 52" HD set to 16:9, w/ the banner turned off.  And it does say FiOSQUANTUMTV in the top right corner.  I'm baffled.  This morning, I now have 7 channels displayed in the guide and the selected channel is slightly above the center of the screen ... whereas, for the past two days, the selected channel was shifted one position lower, while the guide displayed 1 less channel.  
    To your point, I do admit that the new guide is easier to read - especially the improved contrast of the selected channel.  I just wish it didn't require the summary be shown.  I haven't figured-out the AutoHD tune.
    Regarding not being able to post a picture, too funny.  I use Firefox with NoScript and I intentionally limit the domains from which I allow scripts to run.  I hadn't approved "Lithium.com" scripts because the site was functional for me ... but now that I have allowed Lithium.com, the grey menu bar appeared and I see the link to attach photos to my post as well as employing other RTF features.
    At this point, I need to declare this as closed/solved.  Thank you all for your help - I do appreciate it!  
    Sincerely,
    Rich

  • I dropped my macbook pro 17" from about 4 feet from my shelf onto a hard floor and it dinged the corner pretty bad, but it still works OK. a year back also it fell of from 1ft height but that time there was not any dent.

    I dropped my macbook pro 17" from about 4 feet from my shelf onto a hard floor and it dinged the corner pretty bad, but it still works OK. a year back also it fell of from 1ft height but that time there was not any dent. my worry is will it give any prop in future or its just a cosmetic issue but in performance it wont give any problems. it happened an hr back & i am very upset for this misshandling.

    I dropped a MBP and dented that same corner, though it wasn't one of the unibody MBPs:
    It worked flawlessly for a month, then suddenly died.  I put it to sleep one day, then 5 minutes later remembered something I had forgotten to do, opened it back up...  and nothing.  It never worked again.  Repairs would have been well over $1,000, and would not have been covered by the warranty or by AppleCare (if I had bought it).  I opted to just buy a new Mac instead.
    Now, just because that happened to me does not mean that's what will happen to you.  However, you do need to prepare yourself for that possibility.

  • Centro alarm won't sound, won't add the indicator in the corner

    Sorry if this is a repeat, but I've searched the forum and I can't quite find this exact problem.
    When an appointment time arrives, instead of sounding the alarm, the phone wakes up briefly, lights up the screen (with the keyguard message), and then goes back to sleep. No alarm, and no little blinking indicator in the corner.  If I fiddle with the calendar for a while (adding or deleting appointments), then the alarms may all wake up at once and they all get added to the backlog list.  But when the next appointment comes, the alarm is ignored again.
    This has happened twice in two weeks with my new Centro.  The first time, it fixed itself somehow, but now it's happening again.
    I'm a first time Centro owner, but a long time PalmOS user.  Yes, I've checked the ringer switch, yes, I've tried a soft reset, yes I've disabled background on PocketTunes, yes, the time is set correctly.
    Is there a known bug, or a known interaction between other software? I've turned off Graffiti Anywhere, and disabled Fonts4OS5, but nothing helps.
    Post relates to: Centro (AT&T)

    Are you sync'ing the Centro to the same username in Palm Desktop as an older device?
    If you are, this will cause problems on the new device. When you sync the device, it saves the device settings, 3rd party apps, preferences, etc. in the backup folder in the username folder on the PC. When you sync the new device it copies the contents of the backup folder for the old device to the new device. This will cause corruption in the settings for the new device thus causing erratic behavior of the new device.
    If you are, you may need to hard reset your device and rename your backup folder. Go to http://www.palm.com/cgi-bin/cso_kbURL.cgi?ID=887 and follow the directions to do a hard reset. Next before you hotsync your data back over you will need to rename your backup folder, to do that go here;
    XP
    C:\program files\palm or palm one\[hotsync username]\ and rename your backup
    folder to backup.old
    Vista
    Start-->documents\Palm OS Desktop\[hotsync username]\ and rename your backup
    folder to backup.old
    Then hotsync to your current hotsync name and all your contacts, calendar,
    tasks, and memos will come back over.
    Show file extensions for XP or Vista
    XP
    If you can not view file extensions on your PC I would like you to open a
    folder go to Tools-->Folder Options--> View (tab) and under show hidden
    files and folders uncheck hide file extensions for known file types.
    Vista
    Open control Panel go to Folder Options--> View (tab) and under show hidden
    files and folders uncheck hide file extensions for known file types.
    For reference purposes, click on the following link for the support page for your device on the kb.palm.com webpage.
    http://kb.palm.com/SRVS/NUA/launchTab.asp?t=home&fn=centro&mn=centro&cn=att
    There are links on the page to the user guide, troubleshooting, how to's, downloads, etc.
    Post relates to: Palm i705

  • What happened to the padlock in the corner of the old Firefox that helped assure me that I was on a secure site along with the https in the url?.

    I just downloasded the new Firefox and then went to pay some bills online. Although I see that the URL in the address still has an https at the beginning, I miss the the locked padlock in the corner that helped assure me I was more secure.

    The padlock is no longer a part of Firefox; it can give users a false sense that a site is secure by not supplying all of the information about a site. Familiarize yourself with the '''''Site Identity Button''''' in Firefox:
    *https://support.mozilla.com/en-US/kb/Site+Identity+Button
    *http://www.dria.org/wordpress/archives/2008/05/06/635/
    You can install an add-on to show a padlock in the URL/Location/Address bar:
    *https://addons.mozilla.org/en-US/firefox/addon/padlock-icon/
    <br />
    <br />
    '''You need to update the following.''' The Plugin version(s) shown below was/were submitted with your question and is/are out of date. You should update to avoid known security issues with the version(s) you have installed. Click on "More system info..." to the right of your question to see what was included with your question.
    *Adobe Shockwave for Director Netscape plug-in, version 11.5
    #'''''Check your plugin versions''''' on either of the following links':
    #*http://www.mozilla.com/en-US/plugincheck/
    #*https://www-trunk.stage.mozilla.com/en-US/plugincheck/
    #*'''Note: plugin check page does not have information on all plugin versions'''
    #*There are plugin specific testing links available from this page:
    #**http://kb.mozillazine.org/Testing_plugins
    #'''Update Shockwave for Director'''
    #*NOTE: this is not the same as Shockwave Flash; this installs the Shockwave Player.
    #*Use Firefox to download and SAVE the installer to your hard drive from the link in the article below (Desktop is a good place so you can find it).
    #*When the download is complete, exit Firefox (File > Exit)
    #*locate and double-click in the installer you just downloaded, let the install complete.
    #*Restart Firefox and check your plugins again.
    #*'''<u>Download link and more information</u>''': http://support.mozilla.com/en-US/kb/Using+the+Shockwave+plugin+with+Firefox

Maybe you are looking for

  • Envy 6 to Sony TV Sound Problem

    No sound with HDMI connection from Envy 6 laptop to Sony Bravia TV

  • GTK applications do not use KDE's colour scheme while using oxygen-gtk

    As the title says, GTK apps use widgets from oxygen gtk but they only use the default oxygen colour scheme. If I change KDE's colour scheme GTK applications do not. This is the intended behavior: http://www.youtube.com/watch?feature=pl - ctOxEEnptY H

  • Freezes when turned on

    The tungsten e2 freezes goes to the preferences tab with location, date, and time; it then freezes on that screen. Soft reset does not help. Any thoughts on how to fix this? Post relates to: Tungsten E2 This question was solved. View Solution.

  • TS3682 Is it safe to Back up and install IOS on a random computer

    Is it safe to Back up and install IOS on a random computer

  • Database cache remote table

    Does anyone know if database caching can work with a remote database via a link. My app server is going to work with an 8i database. Our dba is going to do a dblink to an 8.0.5 database. I want to cache data from the 8.0.5 database to the appserver.