I bought a new Iphone 5 today at Verizon

I bought a new Iphone 5 at Verizon
I had an old Iphone that just died
allmy apps were downloaded via WiFi at verizon
and they told me to go sync with Itunes
I tunes does not recoginize my new phone
doing something wrong--
lesnorvell

https://discussions.apple.com/message/22101701#22101701

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Bought my new iphone today but i cant get any connection...

Synkroniserade med itunes men får ingen täckning. Kan inte ringa, smsa

You might need to deauthorize some devices. Refer to this article http://support.apple.com/kb/ht1420

Bought new iphone 6 with Verizon plan 2/11/15. Tried to connect with home wifi 3 or 4 times with I thought the correct password. Now it says Forget This Network Can't its the only one I have and this laptop is connected just fine. How do I clear this and

Bought a new iphone 6 with Verizon plan 2/11/15. Tried to connect with my home wifi 3 or 4 times with I thought the correct password but now it says Forget This Network and wont let me try again. Can't its the only network available. How do I clear this and start over. Thanks, this laptop connects fine but this is my first smartphone and I don't see why it gives a crap if I mess up 50 times! Help!

Help is right here for you Omichael! Let's get you conneted
to your home wifi. May I ask are you able to connect to other wifi networks? If
so then please forget your home network again, turn wifi off, reboot, and
retest. If this doesn't work then you will want to reset network settings.
Settings > General > Reset > Reset Network Settings. Keep in mind that
this will delete ALL wifi passwords that you have saved.
ArnettH_VZW
Follow us on Twitter @VZWSupport

HT201269 My husband bought me a new Iphone today and first sent my old Iphone to Icloud. Now I can't get my old apps, etc on the new phone. I'ts very frustrating.

My husband bought me a new Iphone today, but first backed up the old Iphone to Icloud. How do I download the old stuff. Have not been able to follow on-line directions. It's very frustrating. Give me my OLD PHONE BACK!!!

If you still have your old phone back it up via iTunes, then restore your new phone via the old phone's back up. Hope that makes sense.

I just bought a new iPhone 5 today and the Ambient light sensor is not working. What can i do?

I just bought a new iPhone 5 today and the Ambient light sensor is not working. What can i do?

Ambient light sensors are not always perfect in their function. To test, go into darkened room, with screen OFF, Locked, tap Home button. Look at screen it should be normal for use in darkened room, turn on bright lights, the screen should brighten to help compensate. If your iPhone does not do this, then Restore iPhone with current iTunes on your computer. See if better. If still problem, make Genius reservation or set up Service and take or send to Apple for resolution under Warranty.

I recently bought the new iPhone 5s in Singapore, but i'm not able to use 4g or LTE in Portugal. Why?

Hi Guys.
I recently went to Singapor for work, and i bought the new iPhone 5s unblocked. The lady told me i would be able to use 3g, 4g and Lte in Europe, and since i need to travel a lot, i decided to bought the iPhone. I started using my iPhone today but i can't have access to 3g, 4g or LTE.
What do i need to do?
Thanks for your support.

Yes, at an Apple Store. I just solved my problem. I went to Vodafone and they told me it is normal to be without 3g for a while because it's a new nano card. They didn't guarantee that i'll have 4g and LTE but at least the 3g is working now.
But thanks for your support

Hello. I've just bought a new iPhone 6 in miami apple store as a unlocked phone. But now it shows the message that my phone is locked and I can't use my russian sim card. What I need to do to unlock it?

. I've just bought a new iPhone 6 in miami apple store as a unlocked phone. But now it shows the message that my phone is locked and I can't use my russian sim card. What I need to do to unlock it?

The device is locked to Verizon wireless not a Russian cell provider.
You can use Verizon here in the states. Get a Verizon Sim.
In out of the country use, pop in that Sim and it should work. However Verizon does not unlock for use in the USA.
And you must be a Verizon customer to get it unlocked to use in other countries. Apple claims it will work in other countries.
Good Luck

I bought a new iphone and want to import my photos that were on my other phone

I bought a new iphone and want to import my photos that were on my old iphone; hoping they are on the icloud somewhere

I am assuming that if it was done at the Verizon store that it was an iCloud backup.
On the phone, go to Settings > General > Reset > Erase All Content & Settings
When the phone reboots it will be back to factory. Go through the setup and when it asks if you want to setup as a new phone or from a backup, choose to restore from iCloud Backup.
The screen will look like this:
Sign in with your Apple ID and password.
If you are not sure if it is backed up and you have anything worth while on there now then you should backup before you start.

HI Team, Recently One week back I bought a new iphone 5 from India. They have given me a used mobile which has a different IMEI number when compared to the IMEI number present on the box. Please let me know how to proceed further

HI Team, Recently One week back I bought a new iphone 5 from India. They have given me a used mobile which has a different IMEI number when compared to the IMEI number present on the box. Please let me know how to proceed further

When you went back to the place where you purchased this phone, & asked them, what did they say?
No one here can help you with this, nor can/will Apple. You need to take this up with whoever you purchased this phone from.

Hi I bought a new iPhone 4 with iOS 6.1.3 installed. When I connected it to itunes for the first time to activate it iTunes asked me to enter the password for an account that the iPhone is locked with what shall I do? PLease help

Hello everybody
I bought a new iPhone 4 with iOS 6.1.3 installed. When I connected it to itunes for the first time to activate it iTunes asked me to enter the password for an account that the iPhone is locked to like if the device was used before what shall I do? PLease reply soon

I can't do that because the device was purchased from United Arab Emirates and I got it as a gift in Syria but the problem is that there is not even a single apple store in Syria so is there another way to fix that, I googled it and was told to jailbreak the device whitch I did and than hacktivated it but the problem is the device doesn't connect to any network and only shows "no service" and the battery draining too fast so is there any other way to fix this issue

I bought a new Iphone 4s and when I sync my apps over I lost all of my high scores. How can I get back my high scores as I do not want to start all over on some of the games

I bought the new Iphone 4s. I backed up my old 3gs on Itunes store before trading in my old Iphone. I sync my new phone and I have all of my apps but non of the high scores. For example I played all of the angry birds and had three stars on all levels. Now I have the app on my Iphone but I am back no levels completed. How do I fix this problem. My Itunes store is on a PC running Windows 7

Under the answer you want to mark as correct you should see a box that says Correct with a green symbol to the left and a box with Helpful with an orange star to the left. Click on the one you want.
And thanks for thinking about that, it is appreciated.

Just bought a new iPhone and am having trouble with iTunes and App Store. I can log in to Cloud, iTunes, and app store but once I try to download, it says "Youe apple id has been disabled". I've reset my password three times and have no issue on my Pad.

Just bought a new iPhone and am having trouble with iTunes and App Store. I can log in to Cloud, iTunes, and app store but once I try to download, it says "Youe apple id has been disabled". I've reset my password three times and have no issue on my Pad.

Hi FuzzyDunlopIsMe,
Welcome to the Support Communities!
It's possible that resetting your password multiple times has triggered this security. Click on the link below for assistance with your Apple ID Account:
Apple ID: Contacting Apple for help with Apple ID account security
http://support.apple.com/kb/HT5699
Here is some additional information regarding your Apple ID:
Apple ID: 'This Apple ID has been disabled for security reasons' alert appears
http://support.apple.com/kb/ts2446
Frequently asked questions about Apple ID
http://support.apple.com/kb/HT5622
Click on My Apple ID to access and edit your account.
Cheers,
- Judy

I bought a new iphone and as i was setting my apple ID account and i signed in to my account and confirmed two useres with diffrent numbers that were signed to the same apple ID and it messed up my i messege and face time. how do i fix that ?

i bought a new iphone and as i was setting my apple ID account and i signed in to my account and confirmed two useres with diffrent numbers that were signed to the same apple ID and it messed up my i messege and face time. how do i fix that or delete one user ?

Hello sapiii96,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
iOS: Troubleshooting FaceTime and iMessage activation
http://support.apple.com/kb/ts4268
To sign out of your Apple ID
Go to Settings > FaceTime, tap your Apple ID, and select Sign Out.
Go to Settings > Messages > Send & Receive, tap your Apple ID, and select Sign Out.
Best of luck,
Mario

I bought a new iphone in miami that does not work, how can i get it repaired by apple?

I live in Argentina. I bought a new iphone 3gs unlocked on January 20th, 2012, in Aventura Mall in Miami, Florida. I arrived in Buenos Aires last Saturday, 28th, turned it on, and it never worked. It shuts down, and freezes for long periods of time, strange things appear on the screen, basically, it DOES NOT WORK AT ALL.
I want to give it back, and get my money back, but there's no contact mail, or telephone I can call from Argentina. There are only 1-800 telephone numbers which I cannot use from here. Also, there is no official Apple Store or Repair Centre here in Buenos Aires.
I call to the Aventura Apple Store and a machine answers me, and does not re-direct my call to a repair centre or support centre.
I find no way to contact Apple regarding my problem. It seems I could only contact them if I lived in USA.
I can't believe I have bought an Apple product that does not work, and that I cannot claim to anybody. I have no way of asking for a replacement.
Thanks for your help.

dologimenezzapiola wrote:
I call to the Aventura Apple Store and a machine answers me, and does not re-direct my call to a repair centre or support centre.
I find no way to contact Apple regarding my problem. It seems I could only contact them if I lived in USA.
This is the way of Apple all over the world, Their toll free telephone numbers for AppleCare support are all country specific. Apple does not provide an international support number anywhere.
http://support.apple.com/kb/HE57

I have just bought a new iphone 4 as an upgrade to my iphone 3GS. How can I transfer all my apps and data to the new iphone 4 and keep facetime etc on the new iphone 4. If I do a restore of the iphone 3GS I only get the 3GS apps (i.e. no facetime)

I have just bought a new iphone 4 as an upgrade to my iphone 3GS. How can I transfer all my apps including saved levels in games etc. and data and folders to the new iphone 4 and keep facetime etc on the new iphone 4. When I have done this for someone else they got all their data etc but lost the Face Time App and teh iphone 4 looked like the iphone 3 screen.

There is no FaceTime app for the iphone, FaceTime is built into the iOS. Follow the directions here:
http://support.apple.com/kb/HT2109

I bought a new Iphone 5 today at Verizon

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