I bought a used ipod from a soldier here in afghanistan and it is lock because I foregot the password he gave me. how do I get this rest thank you

Can some one help me or tell me the link to go to to reset this used ipod thank you

Place the iPod in recovery mode and then connect to a conputer with iTunes and restore the iPod via iTunes. For recovery mode see:
iPhone and iPod touch: Unable to update or restore

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My iPod is working but the charger won't go all the way in the charger slot to recharge it,someone please tell me want the problem can be. How can I fix this. Thank you

MMy iPod is workin,but my charger no longer fixes all the way in the slot to recharge it. Want should I do. Thank you

Hey Lynette1234, As UbuntuXP stated check and clean the port of foreign debris. Lint packed in the bottom of the charging port is most often the problem, This seems to be more of an issue with the lighting ports used on the iPod 5. The following will help you clear / clean the lighting port on an iPod 5. Try using a strong light and a magnifying glass to look into the port, using a soft brush to carefully remove any debris, if you must a non-conductive probe may be needed, I find a round wooden toothpick work well. Avoid touching or bending the gold contact pins on the long side of the port. Damage them and you will have a costly repair. Also, make sure the silver lock springs (looks like silver bump on each end) on the short sides of the port are free to move, if not clear the debris. If the older 30 pin type, same thing avoid touching, bending the contacts, and remove all foreign debris. Many report a soft toothbrush works well or a toothpick. Avoid using solvents if the contact pins appear corroded, generally plugging / plugging the charger end , about 12 times will clean dirty contacts. If you must, a cotton swab cut to fit the port with a drop of 91% isopropyl alcohol on it, (you want the swab damp, NOT wet or dripping), will remove most any corrosion. simply run the swab in and out as if you were plugging it in until the swab comes out clean. May need to use more than one swab. But check for lint / foreign debris first. Good luck. Cheers.

HT201407 I bought my iphone 4 in the UK and I am trying to use a sim in the UAE and it doesn't work. It says that the sim is not valid, how can I get this unlocked?

I bought my iphone 4 in the UK and I am trying to use a sim in the UAE and it doesn't work. It says that the sim is not valid, how can I get this unlocked?

You are saying the phone is locked, but then you are saying there is no provider. The two situations cannot peacefully coexist. Contact Apple and they can tell you if the phone is locked and if locked to which provider the phone is locked. People on this board are not Apple employees and cannot get you that information.

My iPod Classic ( iTunes 10.7.0.21) does not read Thai characters. How can I fix this? Thank you.

Hello all,
I have dowloaded songs from a Thai band, but my iPod does not read characters and I just have a blank stripe.
How can I fix this?
Thank you in advance.

Thai is not one of the supported languages.
http://www.apple.com/ipodclassic/specs.html
Languages
Czech, Danish, Dutch, English, Finnish, French, German, Greek, Hungarian, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Simplified Chinese, Spanish, Swedish, Traditional Chinese, and Turkish
Additional language support for display of song, album, and artist information: Bulgarian, Croatian, Romanian, Serbian, Slovak, Slovenian, Ukrainian, and Vietnamese
B-rock

I got the iphone 5, got some pics and msgs and contacts on it, and when i connected to my PC to restore my previous info from the old iphone, all the new stuff are gone, how can i get it back, thanks for help.

i got the iphone 5, got some pics and msgs and contacts on it, and when i connected to my PC to restore my previous info from the old iphone, all the new stuff are gone, how can i get it back, thanks for help.

The voicemail system used for the iPhone is different from the voicemail system used on the rest of the Verizon Wireless network. When you activate the iPhone, you lose your saved voicemails from the other system. When you activate a non-iphone, you lose any saved voicemails from the iPhone voicemail system too.

I have 2 games Words with Friends and Cityville that receives a Pop-up message form iTunes... "Connect to iTunes to use Push Notifications" and will not allow me to exit out of the app or play. How can I get this message to STOP?

I have 2 games Words with Friends and Cityville that receives a Pop-up message form iTunes... "Connect to iTunes to use Push Notifications" and will not allow me to exit out of the app or play. How can I get this message to STOP?

Yes - I connected my phone to my computer / Itunes and went into the apps section, but from there I have no idea how to manage the push notifications. I even tryied going into itunes that is installed on my phone. I still cannot find anyplace to manage these popups. I have also gone into settings - notifiations - and tried turning all notifications for these apps all off but that didnt work either. Any guidance is MUCH appreciated - Im not sure where to go from here.

I bought and paid for two audiobooks in iTunes store. However they don't download. I get error -48 and/or 1000. How do I resolve this? Thank you.

I bought and paid for 2 audiobooks in iTunes store. However they don't download. I get error -48 and/or 1000. How do I resolve this? Thank you.

I reinstalled iTunes on my PC. Also tried downloading via iTunes on iPad and iPhone. The latter is not possible because it tells me that I already bought the products. The purchases have already been charged to my account!

I am using Adobe Acrobat Pro and want to put a watermark on a pdf document I have opened. How do I do this? Thank you

I am using Adobe Acrobat Pro and want to put a watermark on a pdf document I have opened. How do I do this? Thank you

I don’t have a tools menu?
Crystal Scott
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HT1338 I downloaded OS X moutain lion but it won't let me install it on my MAC HD drive. it says it can't becease time machaine use the MAC HD drive. How do I get this Installed?

e time machaine use the MAC HD drive. How do I get this Installed?

Welcome to Apple Support Communities
That's because you have a "Backups.backupdb" folder at the root level of the hard disk, so the Mountain Lion installer detects that your OS X partition is being used by Time Machine. Just open Finder, select Go menu (on the menu bar) > Go to Folder, and type "/" (without quotes). Finally, delete the "Backups.backupdb" folder and run the OS X installer again

I bought an SD TV Show for $1.99 and I really wanted the HDMI for $2.99, how can I get this without extra cost?

I bought an SD TV Show for $1.99 and I really wanted the HDMI for $2.99, how can I get this without extra cost?

1 and 2: Please get the iPhone iOS 4 user guide.
3. Yes.

I bought online InDesign in 2010. Now I hve a new computer and tried to downlod it again and it tells me that the serial number is wrong. How do I solve this? Thank you.

I bought online InDesign in 2010. Now I have a new computer and tried to download it again and it tells me that the serial number is wrong. How do I solve this? Thank you.

Error "The serial number is not valid for this product" | Creative Suite

Bought a used ipod touch 2g its stuck in recovery and I can't get it to restore comes up cannot restore ipod with and unknown error (1)

I bought a used Ipod touch 2gen its stuck in recovery mode. I tried to restore it but it keeps saying the ipod "ipod" cannnot be restored. Unknown error (1) HELP!!! I have updated Itunes and I have restarted the computer and ipod more than once! Anyone have any suggestions???

ERROR (1)
- Place the iPod in DFU mode and then restore
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- Try on another computer
- Try another cable
- Also, confirm your security software and settings are allowing communication between your device and update servers.
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

TS1702 My cars 2 app mate app is not working after upgrading from ipad to ipad 2...... synced.... uninstalled and re installed several times as well as wiped ne ipad out and re did the whole proccess several times. how can I get this app working?

I have installed the cars 2 app mate on a ipad 2 from an ipad 1 synced with itunes account.. all is working except this app. After many times of un installing and re installing aswell as talking to apple tech suport this app is still not working.... its there it just has no function...... how can i get this installed and working, my grandson is autistic and uses this app many hours a day........ it is important for me to get this up and running again for him.......

(1) So, I found a youtube video showing how to open up my iMac and replace a Disk drive. I opened it. I removed the disk drive. I opened the metal cover of the lid of the disk drive. It was clean and immaculate; so, it destroyed and debunked the dirty drive theory. But, just to make sure I sucked around the optical sensor with a vacuum and gently brushed it with a Q-tip.
(2) I then watched a you tube video showing how the drive operated (it was a drive supplied with power outside an iMac with a transparent cover unlike the opaque metal cover that we have on our drives). My scientific curiosity started to wonder if somehow the mechanical part (of the electro-mechanical assembly) was locked or jammed. So, I started messing with the arms with the utmost care after watching the video to see if i could move them manually. Yes on some. The main arm that is linked with the drive motor was immovable. The rest I played with a little bit, took great notice in the start of the video to see how the arms looked before inserting a disk. I then put it all back together.
It works now. My guess is that taking it out and then placing it back in along with the resetting options that others have done was the trick. I believe it is a possibility that the hard drive became locked mechanically in some strange manner after ejecting a DVD in conjunction with the uploading of the new OS. I believe the actual removal, reinstallation, and resetting of the drive put everything back into sync. My computer sits in a climate controlled dust free environment. I knew for a fact that this hard drive was OKAY.

We just got a new computer and I would like to download all the music on my ipod to the computer. How do I do this? Thank you.

I would like to download all the music on my ipod nano to my itunes account on my new computer. How can I do that? Thank you.

Can I still get music from the iTunes store and add them to my playlists?

TS1646 I live in a foreign country and would like to use my US credit card (which has my current foreign address) to make purchase in the US App Store. How do I do this?

I live in Japan but I would like to use my US credit card to make purchases in the US Store.
I had no problems with this previously, but I recently informed my US bank of my Japanese address and changed it (had to).
There is no way to input my Japanese address (so that it matches the bank information) in the fields for the US App Store (which has no foreign country fields, you are limited to having to fill in the US state field, flags me for phone number area code differences, etc.).
When I hit the change country button: A) It took me to the Japanese App Store; B) I could not use my US credit card there (despite my Japanese address).
Yes, I may want to make purchases in the Japanese App Store in the future (I am bilingual), but the selections are different depending on the country.
Now I can make purchases in neither country.
I want to make purchases in the US Store from Japan.
Help! I feel like I am getting punished for being global. (The world should be getting smaller, more interconnected, and more convenient with the Internet --- not the opposite!)

Well, I can certainly understand the licensing argument if I were using a Japanese credit card with a Japanse address and making a purchase with Japanese yen from the US Store from Japan.
When I am making a purchase with US card from the US store with US dollars, the argument becomes a bit suspect (I know it is Apple's, not your argument).
it is just kind of a paradoxical situation and I am hoping Apple will offer some sort of solution. We can always hoe, right?
Thank you for your reply.

I bought a used ipod from a soldier here in afghanistan and it is lock because I foregot the password he gave me. how do I get this rest thank you

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