I bought and paid for two audiobooks in iTunes store. However they don't download. I get error -48 and/or 1000. How do I resolve this? Thank you.
I bought and paid for 2 audiobooks in iTunes store. However they don't download. I get error -48 and/or 1000. How do I resolve this? Thank you.
I reinstalled iTunes on my PC. Also tried downloading via iTunes on iPad and iPhone. The latter is not possible because it tells me that I already bought the products. The purchases have already been charged to my account!
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I was trying to buy a movie in itunes for the first time but I don´t remember my answers to apple´s security questions . how can I do? thank you very much
Hey antonio.b5,
Thanks for using Apple Support Communities.
If you can't recall your Apple ID security questions and answers, the optional rescue email provides a way to reset them.
Rescue email address and how to reset Apple ID security questions
http://support.apple.com/kb/ht5312
Have a nice day,
Mario -
I have a late mode IMac 27" running Snow Leopard. I downloaded Mountain Lion from the Apple Store and paid for it. When I trie to install it took me through the first few pages of installation such as agrreeing to terms and the Lion Page showed up asking where I wanted to intall Mountain Lion. The install button was greyed out. I also had a message this disc is used for Time Machine. I had no other disc to choose from. Time Mahine was in the OFF position. I tried hooking up an external drive and tried using it as th Time Machine Backup. That did not work and it also said this disc is used by Time Machine. I have read of several other cases like this but have found no solution other than doinh a complee wipe of the hard drive and doing a reinstall which I really want to avoid if I can.
Look at the root of your hard drive for a folder called Backups.backupdb.
Or, a sparse bundle disk image for one of mobile computers that might have tried to back up to your Mac.
If you have those, remove them and try again. -
I tunes won't give me my music I paid for..
Hello,
Do you remember any of the names of the yoga classes you downloaded?
If you do try searching your iPad for them using the search function.
On your iPad's home screen, use one finger and slide down to revel the search box, and then type the name of one of the classes. It's possible that the files are located in a different area.
Also is your iPad sync'd to another computer in your house? Are these audio files and video files? Can you download them again from yogadownloads.com ?
I hope some of these ideas work for you, good luck.
John -
I paid for a song on itunes store and never got it
i bought a song while updating itunes and my account was billed for it but i never got the song, i went to try to buy it again and it said i already had purchased it. how do i get access to the song i paid for?
Contact iTunes
http://www.apple.com/ca/support/itunes/contact.html -
why can i not copy songs i bought from the itunes store to a card to play in my car stereo.
what is m4a?M4A is another name (actually, the file extension) for the AAC audio format. It is used in iTunes, but frequently has compatibility problems when used outside of Apple-land.
Does your car player expect MP3 format? If so you can convert your files by following this guide: http://support.apple.com/kb/HT1550
Also, unless you enjoy doing format conversions, you also have the option to buy your music in MP3 format in the first place, from another music download store, e.g. Amazon MP3.
MP3 can be used in iTunes, iPod, iPhone and just about every other player, program, and device. -
I am having trouble watching American Horror Story which I downloaded on itunes. It took hours to download, but once it did I went through my apple TV to play it and it has been streaming to for an hour and it is only half way done. I can not play it while it is streaming either. I can't believe this is the norm because if so no one would use it...
I've looked through trouble shooting and it talks about checking open TCP ports, but I don't begin to understand how to do that.
Can anyone offer any suggestion, tips or a source to fix the problem?http://support.apple.com/kb/TS2972
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I get error messages when posting comments to my friends pages, cannot edit blogs without getting errors and cannot add new friends to my page.
http://en.wikipedia.org/wiki/Internet_service_provider
Firefox isn't your "server" or your ISP. Contact whoever you pay for internet access - Comcast, AT&T, Net-Zero, etc. -
I was trying to update the iOS to version 6. The iPad was backed up and when trying to update the iOS 6 it errored with -1 error code. I set the iPad in recovery mode and tried to Restore it. It then gave an error code of 1604. I have tried the steps mentioned in the troubleshooting article for 1604 error and so far no luck restoring my iPad. Please help.
Error 1604
This error is often related to USB timing. Try changing USB ports, using a different dock connector to USB cable, and other available USB troubleshooting steps (troubleshooting USB connections. If you are using a dock, bypass it and connect directly to the white Apple USB dock connector cable. If the issue persists on a known-good computer, the device may need service.
If the issue is not resolved by USB isolation troubleshooting, and another computer is not available, try these steps to resolve the issue:
Connect the device to iTunes, confirm that the device is in Recovery Mode. If it's not in Recovery Mode, put it into Recovery Mode.
Restore and wait for the error.
When prompted, click OK.
Close and reopen iTunes while the device remains connected.
The device should now be recognized in Recovery Mode again.
Try to restore again.
If the steps above do not resolve the issue, try restoring using a known-good USB cable, computer, and network connection. -
My question has not be answers yet,I am using iPad 3 and I can not get to connect to iTunes Store to download anything.
The iPad Screen is almost square, HD TVs are rectangular so will never be full screen. When watching movies, the movies native aspect ratio will be used rather than the iPads screen aspect ratio so will look full screen if the movie is full screen, but most likely will be seen in wide screen letter box format. with black bars across the top and bottom as that what most movies from iTunes are in, format wise
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i have made a seperate itunes account and it logs in as well. so i am not sure what is going on. i have tried uninstalling and reinstalling itunes, i have turned off my computer and back on. i have ran it as a administrator. i am running windows 8 on a toshiba satellite.
What troubleshooting techniques have you tried? Have you restarted the app? Have you restarted your computer?
One idea is to Trash this file; Mac HD/Library/Preferences/SystemConfiguration/NetworkInterfaces.plist and restart. -
sorry Q is in the tittle having big issues with my screen so its hard to use
Apple menu -> System Preferences -> Displays
Apple menu -> System Preferences -> Universal Access
are both places where screen size may change inadvertantly. Use higher resolutions, but lower screen zoom. -
Hi , I just bought robert kiyosaki financial iq audiobook from ITunes from my iPad but the sound stop after 5 minutes playing. Can someone assist me please?
Have you tried copying it to your computer's iTunes via File > Transfer Purchases and seeing if it plays ok on your computer ? If it does then try deleting it from your iPad and then sync it back and see if it then plays. If not then you could use the 'report a problem' link from your purchase history : http://support.apple.com/kb/HT1933
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My movies I bought through iTunes are in my iCloud for my iPad. They continuously keep freezing not allowing me to watch them. How can I fix this?
You might need to use a faster internet connection or stonger wifi signal, or download them to your iTunes library (see http://support.apple.com/kb/ht2519) and sync them to your iPad to watch them.
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I keep getting an unknown error when trying to connect to the store. I ran diagnostics and it says secure link to itunes store failed. I've tried all suggestions from apple and nothing will work.
Please HelpI received this email from Apple and this corrected the problem for me... I only had to reset the iTunes cache
1) Open iTunes
2) At the top menu, click File > Preferences (iTunes > Preferences on a Mac)
3) In the Preferences menu, click the Advanced tab
4) In the Advanced menu, you should see a button that says "Reset Cache". Please click this button.
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