I bought an app on one username, but when it tells me to update I can only use a different name that is preset. How do I switch the username?
I am signed in on a username thatI boght the app. however when i want to update the app it only offres me a different usename that didnt pay for the app. so i will ahve to buy it again which i obviously dont want to do. how do i switch the name, it doesnt offer a way to do so.
please help!!
Go to settings, scroll down to store, click on AppleID at the bottom, and sign out. Then sign in with the other Apple ID.
WARNING!!! I have no idea what might happen to apps/music/movies you've downldoaded with the first ID... it may be that they'll be wiped!! Back up and get them out of iTunes first!!
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<Edited by Host, Removed Personal Information>How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
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Hello Apple. Iphone6 ios8.0.2. I have problem with activation imsg and fctm. My number doesnt display on both apps. I can only use them with my apple ID. How can i fix this problem. Country:Azerbaijan. Number: *******
<Edited by Host>Hello Khayalh,
You should be able to link your phone number by following the steps in the article below. From your iPhone, sign out of FaceTime and iMessage and then sign back in and it should link. Check in the Start Conversation With and I Can Be Reached at section in iMessage and FaceTime respectively.
iOS and OS X: Link your phone number and Apple ID for use with FaceTime and iMessage
http://support.apple.com/kb/HT5538
Regards,
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Please help. I have updated to the IOS 7 and there was a cool feature in the Music app wherein when you view an album artist, i think apple updates the picture of that artist from their gallery. But when I decided to restore to factory defaults, it never came back and only uses the picture from the albums.
I have the same problem. After a full restore my iphone 5 does not display the artist photos, but it does show the correct album covers once i go into that group. Instead i get a grey box with diagonal writing saying the band name but no picture.
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I have changed from an iPhone to a Sony but when my wife send a message it still gets sent as an iMessage how do I change the settings
Hello, Vespa Boy125.
Thank you for visiting Apple Support Communities.
Here are the steps that you will need to process on your line to remove your number from iMessage.
iOS: Deactivating iMessage
http://support.apple.com/kb/ts5185
Cheers,
Jason H. -
I just bought the latest ipod shuffle and want to put my library songs on it. Why when I tried to install the latest version of i-tunes nothing happened. My new pod is connected to my laptop USB 2.0 port but it is nowhere to be found. Why is this new shuffle pod not recognized?
You downloaded iTunes AND installed it, right? What you downloaded is the installer, which installs the iTunes app (and other things like drivers) on your computer. You then have to run the iTunes app.
If you did that already, make sure the USB docking cable's plug is completely inserted into the shuffle's headphones jack, as shown in this document
http://support.apple.com/kb/TS3572
When connected, the shuffle's light should come ON. That indicates it is getting power. If it blinks orange (at least initially), that indicates it is connecting for data.
If you are good so far, in iTunes, the sidebar (along left side of window) may be hidden. If it is, from the menu bar, under View, select Show Sidebar. When the shuffle is connected, it should be listed in the sidebar, below DEVICES. Does it appear there? -
HT5557 I bought a book off I books but when I try to open it I can't..
I bought the big book of mens health off the I books store.. After it had downloaded I am unable to open as it's says formatted incorrectly and it is not a format i tunes can open.. Any ideas
it is not a format i tunes can open
Try opening it in the iBooks app. -
2 atv's both have home sharing enabled but one asks to turn on home sharing on my pc, but it is enabled on pc so I can only use one at a time to watch movies from my computer
Both atv,s are on the same network, they are wirless and the computer can see them and they are named different.
what ever one i switch on first gets to stream from my computer and the other one asks for home sharing to be switched on, then if i switch both off and start the other one first it gets to stream and the other one which worked asks for home sharing to be turned on. i have hidden all functionality, netflix etc as these are for my 7yr old kids. -
Can I use a different charger for my iPhone other than the one that was supplied for it
Can I use a different wall charger for my iPhone 4S other than the one that was supplied with it
wjosten wrote:
Lawrence Finch wrote:
Apple puts no special requirements on it other than that it meet the USB spec.
Except for the connector...
What is special about the connector for the 4s charger cable? Mine is a normal USB connector. The question was about the wall charger, not the connector to the phone. -
I bought a magazine on one ipad, but can't get it to show up on my daughter's ipad?
I bought a magazine on one ipad, but can't get it to show up on my daughter's ipad?
On the iPad you bought is running on iOS 5.o , 5.1 or 5.1.1
if both of the iPads are on 5.x.x then try using the same id on both iPads and go in setting on your daughters iPad then scroll down to app store
tap it
sign out the other id and put the same id as yours in the feild and turn on the apps download and books download also try staying near wifi (both the iPADS)
then delete your magazine on the iPad you just downloaded and try downloading it again so icloud can transfer it to the other iPad as the accounts will be same and the music app and book store will be enabled.....for some further assisstance reply -
I bought the Keynote app for my MacBook, but when I open the application and try to install it, I get an error message saying that the application will not work with my MacBook. What gives? And, can I please request a refund? ($19.99 = a week's groceries).
Thank you for your help! - I did try looking for all available specs about Keynote on the Apple iTunes website, and found nothing that could help me. HELP!1
Close all iWork applications
2
Uninstall Keynote; this must be done with an application remover tool to delete the installation properly. Appcleaner is known to work correctly for this purpose, it is free and can be downloaded from here: Appcleaner Download
3
empty the trash
4
shutdown the Mac and restart. After the start up chime, hold down the shift key until the apple logo appears
let the Mac complete the start up procedure completely, it will take longer than usual as the hard drive is being repaired
5
Reinstall Keynote by logging into the Mac App Store using download / install -
Guys i have a problem, I used to download apps from one of my friends apple id, now i created my new account, but when i was about to update my apps its asks for my friends id and password. now how could i update my old apps from my new apple id?
The_Tonmoy wrote:
I have no communication with my that friend :/ So it means i need to delete those apps? There's no other solution to update those apps?
No. purchases are forever tied to the apple ID used to buy them. Delete them and buy your own copies. -
I have bought a song from one republic but the song is not there.. :-(
i have bought a song from one republic but the song is not there.. :-(
Contact AppleCare: Contact Us
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I have bought an app on my mac, but it has iPad edition, do I need to pay, if I download the same app for iPad?
Yes, unless the iOS version is explicitly marked as free. Mac OS X and iOS versions of the same application are separate products.
(65609) -
I have just bought a new Mac Pro after my old one died after nearly 10 years. I have most of my music backed up on CDs, but when i load them into iTunes they are only identified as Track 1, 2, etc. Can I transfer from my iPod and how?
Greetings,
I've never seen this issue, and I handle many iPads, of all versions. WiFi issues are generally local to the WiFi router - they are not all of the same quality, range, immunity to interference, etc. You have distance, building construction, and the biggie - interference.
At home, I use Apple routers, and have no issues with any of my WiFi enabled devices, computers, mobile devices, etc - even the lowly PeeCees. I have locations where I have Juniper Networks, as well as Aruba, and a few Netgears - all of them work as they should.
The cheaper routers, Linksys, D-Link, Seimens home units, and many other no name devices have caused issues of various kinds, and even connectivity.
I have no idea what Starbucks uses, but I always have a good connection, and I go there nearly every morning and get some work done, as well as play.
You could try changing channels, 2.4 to 5 Gigs, changing locations of the router. I have had to do all of these at one time or another over the many years that I have been a Network Engineer.
Good Luck - Cheers,
M.
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