I bought an iphone 5s six months ago and it was stolen yesterday. I would like to know whether the within-1-year warranty would cover my lost. Thanks.
I have heard that as long as my iphone is with 1 year of purchase I can claim from Apple. I don't know whether if it is true so please if anyone knows answer me as soon as possible I really need your help. Thanks
jasminelei wrote:
I have heard that as long as my iphone is with 1 year of purchase I can claim from Apple. I don't know whether if it is true so please if anyone knows answer me as soon as possible I really need your help. Thanks
Not sure where you heard that, but it's wrong. Apple doesn't cover lost phones under any circumstances, just like an auto manufacturer doesn't repeal your car if it's stolen. That's what insurance is for. Your carrier may have an option if you signed up for insurance through them. Or your credit card company, or your homeowner's/renter's insurance might.
But not Apple.
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Not sure what to do. Will Apple Support cover it? Will it need to be replaced?
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Ok I bought my iPhone 4S 5 months ago and these recent weeks I have had problems with the battery dying at 50% like completely shutting off meanwhile it has 50% battery I don't know what to do please help
I couldn't find the edit button on my original post so I am posting an update here.
I have gone through more apps and have had good luck on all but one more. And it's not that the app doesn't work, I am talking about the Yahoo Weather app, It works fine, but when you swipe between cities the screen lags a bit and it sometimes doesn't move between pages the way it should. On iOS 7.1.2 it was smooth as butter but on iOS 8.0, not so much. I will post a note in the app store to let them know. I really like the Yahoo app better than the new stock app.
I have been going through my games and they all work fine. Angry Birds (Original and Stella), Canabalt, Minecraft, Bejeweled 2, Silly Walks, PopWords, Doodle Jump, Deep Green all seem to work just fine.
Starbucks app works as it should.
I will stop back again next week after I have had the weekend to play with it in detail and post my thoughts again. -
I bought an iPhone 6 few months ago, and recently it got crack on the right side corner. Is it possible if I can fix it or change it?
Sure. You can pay for an out of warranty replacement ( or if you have applecare plus, you can pay the deductible - Which is less than the OOW replacement fee.
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I bought my iPhone 5 three months ago and the charger is already not working. What should I do?
I bought my iPhone 5 three months ago, it's new! And now when I connect it to the charger the following message appears "This cable or accessory is not certificated and may not work as a reliable mode at this iPhone", but it must be reliable! I bought it in a Apple store! What should I do?
gabicfmartins wrote:
I bought my iPhone 5 three months ago, it's new! ... I bought it in a Apple store! What should I do?
Bring it back to an Apple Store. -
Iphone was bought three hours ago and was accidently flushed down a toliette and unretriveable. Is there warranty available or any advise for my situation?
A warranty will not cover lost or physically damaged iPhones. You will need to purchase a new unit.
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My ipod was stolen from school two days ago and ive been going over topics and articles and as far as i can tell, it looks like apple will replace it because my warranty is still in place. is this true?
Of course not.
Warranties for any product do not cover theft at all.
Warranties cover manufacturer defects.
If your tv is stolen does Sony just give you another? Of course not.
Does Ford give you another car if your is stolen? Of course not.
If your shoes are stoledn does Nike give you another pair? no.
Anything? -
I bought a new Droid Razr Maxx six months ago and now it does not work..
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How can I replace the battery on my Droid RAZR?
There are a couple of things you can do before replacing the battery. Sometimes it's a matter of changing a few settings that will ensure you're getting all the power you can from your battery. Motorola Customer Service can help you with this process over the phone.
Before you call:
We recommend that you completely deplete the battery by allowing the device to completely shut down when the battery has depleted.
Once your product shuts down, plug it into the charger that came in the original box, and allow it to charge to 100%.
Once you've completed this charging cycle, call Motorola Support at 800-734-5870, and the team will diagnose your battery, and recommend setting changes or actions.If your battery does need to be replaced, we offer two battery replacement options:
The battery only replacement program lets you send your product to Motorola so that we can replace the battery and return the device back to you. If your device is within the warranty period there is no charge for this service. If your device is outside of the warranty period, the cost of this service is $49 plus applicable taxes.
You can expect to receive the device back approximately 5 business days from the time we receive the device. Use our online repair submission process to get going.
If your device is outside of the warranty we also offer an expedited battery replacement program. For an extra charge we'll provide you with a FedEx label to return your product, the cost of this service is $69 plus applicable taxes.
You can expect to receive the device back 3 days after we receive the unit. Use our online repair submission process to get going. -
i bought a iphone 3gs 4 months ago had a problem with display service centre replaced me with the phone when i checked the settings of the phone in cellular usage under call time the lifetime usage was 3 days and 18 hours.what sholud be done ?
How is your iPhone's display different?
You can check the model number by going to Settings/General/About. These are the model numbers for the various 3 GS models;
MB715LL/A (16 GB Black), MB716LL/A (16 GB White), MB717LL/A (32 GB Black), MB718LL/A (32 GB White), MC555LL/A (8GB) -
i bought mine from walmart 4 months ago and now want the new one is there a plan that they have like you only pay a little if yoou take your iphone 5 ??
Why do you believe you are entitled to an upgrade?
Do you get to upgrade to a new car when the manufcaturer releases a new model?
What about tv's? Computers? Appliances?
This is no different. If you want the newest model, buy it. -
I bought one Iphone a 3 weeks ago and I can´t listen what people speak with me, because de microphone doesn´t work, I need to use the speaker, somebody know what I need to do?
Just thought that I'd report that I've decided on my solution.
It seems that just making do with what I can find on the US store is the easiest and perhaps also the best way of going about it. All other methods mean trouble. I'm lucky that China hasn't outright blocked the US store, as they HAVE blocked iTunes music store in China already (something about a song about Tibet caused them to block the store entirely).
So yeah, just going to deal with it I guess. I should be grateful I'm getting anything at all, considering the country I'm in. Still, I just feel so ripped off sometimes when I pay for expensive devices and I can't even get much out of them do to my region. iPhones cost around $700 in China because there's no company like AT&T that you can just sign a contract with to get one, so you have to pay up-front for the phone, and get less features out of it in the end. Makes buying smart phones look like a waste of time and money sometimes, since you can't use the device to do what it was built to do due to censorship and not having any content for your region (though they do have a lot of Chinese apps that I can't use due to not knowing Chinese). -
I bought iCloud storage a few months ago and now I want to buy some more, how do I know when I purchased the first one?
Read here:
http://support.apple.com/kb/HT4874
What happens is your existing plan gets canceled, & you're charged a pro-rated amount. -
I'm getting kernel panics each day as I shut down, the message of restarting by holding down the power button appears on the screen - it began about a month ago and. Do you have any ideas of how to solve the problem? I've copied the logs that I found for each kernel panic that still have the message logged. Please help if you can, I have read some of the other comments and perhaps it has something to do with my anti-virus software being on at start up. I have copied the log here. Any advice will be welcome.
Interval Since Last Panic Report: 665204 sec
Panics Since Last Report: 8
Anonymous UUID: D6DCC90D-A5CA-4BBE-A435-3E64A512A51B
Sat May 26 07:23:05 2012
panic(cpu 3 caller 0xffffff80002b4f36): trying to interlock destroyed mutex (0xffffff801a489be0)
Backtrace (CPU 3), Frame : Return Address
0xffffff8160313b00 : 0xffffff8000220792
0xffffff8160313b80 : 0xffffff80002b4f36
0xffffff8160313b90 : 0xffffff8000227e68
0xffffff8160313bd0 : 0xffffff7f80d14250
0xffffff8160313c20 : 0xffffff7f80d14f73
0xffffff8160313cc0 : 0xffffff800059a237
0xffffff8160313d00 : 0xffffff8000586cbf
0xffffff8160313d20 : 0xffffff800057e6e3
0xffffff8160313df0 : 0xffffff800057ed06
0xffffff8160313e20 : 0xffffff8000583c52
0xffffff8160313e70 : 0xffffff8000583d05
0xffffff8160313e90 : 0xffffff80005358b4
0xffffff8160313ef0 : 0xffffff80005367c3
0xffffff8160313f30 : 0xffffff8000536897
0xffffff8160313f60 : 0xffffff80005ccfe8
0xffffff8160313fb0 : 0xffffff80002da5e9
Kernel Extensions in backtrace:
com.intego.iokit.VBX6NKE(1.0)[211D5E46-3E43-C5DC-9C6A-8C3FFF0F4493]@0xffffff7f8 0d11000->0xffffff7f80d1bfff
dependency: com.apple.iokit.IONetworkingFamily(2.1)[2FCC16E1-34AB-3908-98BD-CCBFA56FFDCE]@0 xffffff7f809b7000
BSD process name corresponding to current thread: iStatLocalDaemon
Mac OS version:
11E53
Kernel version:
Darwin Kernel Version 11.4.0: Mon Apr 9 19:32:15 PDT 2012; root:xnu-1699.26.8~1/RELEASE_X86_64
Kernel UUID: A8ED611D-FB0F-3729-8392-E7A32C5E7D74
System model name: iMac11,2 (Mac-F2238AC8)
System uptime in nanoseconds: 69777074610
last loaded kext at 58265763561: com.intego.iokit.VBX6NKE 1 (addr 0xffffff7f80d11000, size 45056)
loaded kexts:
com.intego.iokit.VBX6NKE 1
com.intego.iokit.BehavioralKext 1
com.intego.kext.VirusBarrier.AppBarrierKPI 10.6.8
com.intego.kext.VirusBarrierKPI 10.6.8
com.globaldelight.driver.BoomDevice 1.1
com.huawei.driver.HuaweiDataCardACMData 4.2
Model: iMac11,2, BootROM IM112.0057.B01, 2 processors, Intel Core i3, 3.2 GHz, 12 GB, SMC 1.64f5
Graphics: ATI Radeon HD 5670, ATI Radeon HD 5670, PCIe, 512 MB
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1333 MHz, 0x802C, 0x31364A53463531323634485A2D3147344431
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1333 MHz, 0x802C, 0x31364A53463531323634485A2D3147344431
Memory Module: BANK 0/DIMM1, 2 GB, DDR3, 1333 MHz, 0x80CE, 0x4D34373142353637334648302D4348392020
Memory Module: BANK 1/DIMM1, 2 GB, DDR3, 1333 MHz, 0x80CE, 0x4D34373142353637334648302D4348392020
AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x8F), Atheros 9280: 4.0.64.8-P2P
Bluetooth: Version 4.0.5f11, 2 service, 18 devices, 1 incoming serial ports
Serial ATA Device: ST31000528AS, 1 TB
Serial ATA Device: OPTIARC DVD RW AD-5680H
USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfa100000 / 2
USB Device: USB2.0 Hub, 0x05e3 (Genesys Logic, Inc.), 0x0606, 0xfa140000 / 5
USB Device: USB2.0 Hub, 0x05e3 (Genesys Logic, Inc.), 0x0606, 0xfa141000 / 9
USB Device: Apple Optical USB Mouse, apple_vendor_id, 0x0304, 0xfa141100 / 8
USB Device: CanoScan, 0x04a9 (Canon Inc.), 0x1904, 0xfa141200 / 6
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 4
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8215, 0xfa111000 / 7
USB Device: Internal Memory Card Reader, apple_vendor_id, 0x8403, 0xfa120000 / 3
USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfd100000 / 2
USB Device: HUAWEI Mobile, 0x12d1 (Huawei Technologies Co., Ltd.), 0x1001, 0xfd130000 / 5
USB Device: My Passport 070A, 0x1058 (Western Digital Technologies, Inc.), 0x070a, 0xfd140000 / 6
USB Device: Built-in iSight, apple_vendor_id, 0x8502, 0xfd110000 / 4
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd120000 / 3Immediate suspects are the additions you added to you rsystem that installed kexts (drivers). From above,
com.intego.iokit.VBX6NKE 1
com.intego.iokit.BehavioralKext 1
com.intego.kext.VirusBarrier.AppBarrierKPI 10.6.8
com.intego.kext.VirusBarrierKPI 10.6.8
com.globaldelight.driver.BoomDevice 1.1
com.huawei.driver.HuaweiDataCardACMData 4.2
Two experiments you can try.
1. Boot in safe mode and see if you can shut down normally. All thise additions won't be running in safe mode so this test would indicate it is one of them causing the problem.
2. Uninstall all the intego VirusBarrier stuff. That's my first guess and the troublemaker. -
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