HT6154 I bought iCloud storage a few months ago and now I want to buy some more, how do I know when I purchased the first one?
I bought iCloud storage a few months ago and now I want to buy some more, how do I know when I purchased the first one?
Read here:
http://support.apple.com/kb/HT4874
What happens is your existing plan gets canceled, & you're charged a pro-rated amount.
Similar Messages
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I bought an Ipad a few months ago and now it doesn't work
I bought an Ipad 3 a couple of months ago and it suddenly started to glitch one day. Every time I'd put the pass code in an it would unlocked the screen would go black. I tried to restart it and tried recovery mode and it didn't work. Sometimes when I turn it back on the screen goes blue. It seems that every time I move the Ipad with the screen lit up it turns black with a slight move. What could I do? Should I ship it to apple? How much would it cost to get it fixed? What could the problem be?- Ipad doesn't have warranty by the way. Thanks!I
Try this - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.) No data/files will be erased. http://support.apple.com/kb/ht1430
Apple's Limited Warranty http://www.apple.com/legal/warranty/ for iPad excludes coverage for damage resulting from accident, disassembly, unauthorized service and unauthorized modifications.
The warranty will apply to the country of purchase. And if there is a problem needing repair you have to return it to the country of purchase.
Apple’s Limited warranty can be found here:
http://images.apple.com/legal/warranty/docs/ipad_warranty.pdf
Out-of-Warranty Service
If you own an iPad that is ineligible for warranty service but is eligible for Out-of-Warranty (OOW) Service, Apple will replace (Apple doesn't repair) your iPad with an iPad that is new or equivalent to new in both performance and reliability for the Out-of-Warranty Service fee listed below. (The replacement will most likely be a refurbished iPad in a brown box, however, it has a new screen, back and battery.)
iPad model
Out-of-Warranty Service Fee
iPad mini
$219
iPad 3rd, 4th, Air
$299
iPad 2, iPad
$249
A $6.95 shipping fee will be added if service is arranged through Apple and requires shipping. All fees are in US dollars and are subject to local tax.
Certain damage is ineligible for out-of-warranty service, including catastrophic damage, such as the device separating into multiple pieces, and inoperability caused by unauthorized modifications. However, an iPad that has failed due to contact with liquid may be eligible for out-of-warranty service. See http://support.apple.com/kb/index?page=servicefaq&geo=United_States&product=ipad
iPad Repair and Service
http://www.apple.com/support/ipad/repair/
Make a Genius Bar Reservation
http://www.apple.com/retail/geniusbar/
You may can get the iPad repaired at 3rd party repair sources for less $, however, any remaining Apple warranty will be voided.
iCracked - Broken iPhone, iPod or iPad
http://www.icracked.com/
iReVamp Electronics Screen Repair ($99)
http://www.irevampelectronics.com/ipad-2-broken-glass-screen-repair.html
iPad Repair & Screen Replacement Services
http://www.ifixyouri.com/16-ipad-repairs
RepairZoom iPad Repair
http://www.repairzoom.com/ipad-repair.html
Mission Repair
http://www.missionrepair.com/Apple_iPad_Repair_Services_s/431.htm
iGadgetResQ
http://www.igadgetresq.com/ipad-repair/
Do It Yourself iPad Repair
http://www.ifixit.com/Device/iPad
Cheers, Tom -
I need to start to update my apps for my assignments.!
Accepted form of payment
http://support.apple.com/kb/HT5552 -
I bought the Adobe student version of Photoshop and Premiere Elements a few months ago - and now I am trying to use it, and the serial number that I have is incorrect - or it is only the registration number or something? It says I should have been sent an email with the serial number once the product was registered - But I never received this email. If anyone is able to help me with this issue - that would be great. the registration number is: PEPEP6-5578-6450-8871-9107 I am using a windows based system
If I were you I would first make sure CS6 was deactivated or signed-out. Then download Adobe's cleaner and remove cc, CS6 and any other creative application installed including Creative Cloud desktop application. Then install CS6 and use your CS6 serial number during the install to activate CS6 standard or extended which ever the serial number is for. CS6 Version 13.0 should the be activated. That level of CS6 is extremely bug ridden so be sure to the use CS6 menu Help>Updates to get CS6 updates. Windows should update to version 13.0.1.3 Mac to version 13.0.6. Not Subscription CS6 version 13.1.2...
Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6 -
My iPod was stolen a long a few months ago and I've given up all hope in finding it. I have never purchased item on iTunes, and I think the iCloud might have been deleted. It doesn't show up in "My products" too and I tried Find My iPhone.
No. Apple won't do anything without a court order. Since it wasn't upgraded to iOS 7 before it was stolen then there's nothing you can do. You could file a police report with your serial number but there may be a small chance.
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I bought an iPhone 6 few months ago, and recently it got crack on the right side corner. Is it possible if I can fix it or change it?
Sure. You can pay for an out of warranty replacement ( or if you have applecare plus, you can pay the deductible - Which is less than the OOW replacement fee.
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i bought mine from walmart 4 months ago and now want the new one is there a plan that they have like you only pay a little if yoou take your iphone 5 ??
Why do you believe you are entitled to an upgrade?
Do you get to upgrade to a new car when the manufcaturer releases a new model?
What about tv's? Computers? Appliances?
This is no different. If you want the newest model, buy it. -
I used to use Movie Maker and it would be able to handle lots of file uploads and big projects. I figure iMovie can do the same since it's newer and it's on my iMac. I was working on a project for a few months, it was working fine up until about a few days ago when the project file just stopped working. Not getting any audio or visuals and the screen went grey. I hope to not lose the project file as I've spent a lot of time on it. The project will still show up in iMovie, but it won't play. Other project files will, but this one won't for some reason. It's my first time using this program and I assumed it would be fine, but now it's causing me big problems. Anyone else run into a similar problem?
But it is I jsut can sync, back up files, or anything becuase its stuck at this screene and wont do execute when i click either of those button
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hi i bougt this phone 18 mths ago and i want to unlock this phone now can u do this for me
Hi ravipal,
You phone can only be unlocked by your carrier. You need to contact them. Just FYI, we are not Apple here - we are just users like you.
Cheers,
GB -
H
Hello JD_NINJA,
Thanks for using Apple Support Communities.
Error 9006 when restoring your iOS device indicates that there is security software on your computer which is preventing connection to the Apple server or your device. To troubleshoot this issue please follow the directions below.
Check your security software
Related errors: 2, 4, 6, 9, 1611, 9006. Sometimes security software can stop your device from communicating with either the Apple update server or with your device.
Check your security software and settings to make sure that they aren't blocking a connection to the Apple servers.
Get help with iOS update and restore errors - Apple Support
When restoring your iPhone, please make sure to follow the directions in the link below to properly restore.
Restore your device from an iCloud or iTunes backup - Apple Support
Take care,
Alex H. -
Hey i bought a brand new MBP like 6 months ago and now it won't charge
i bought a brand new MBP like 6 months ago and now it won't charge. I tried using a friends MBP charger of the same year as my computer but it still says not charging at the top right corner of the computer screen where the charging symbol is. This problem just happened out of nowhere because it was working the day before then the next day it just stopped working saying it is not charging. I tired doing all of the suggested techniques to fix it but not luck.
This is the battery report is when my MBP is either connected to my charger or my friends charger which works perfectly on her computer.
Battery Information:
Model Information:
Serial Number: W013*****3BA
Manufacturer: SMP
Device Name: bq20z451
Pack Lot Code: 0
PCB Lot Code: 0
Firmware Version: 201
Hardware Revision: 000a
Cell Revision: 158
Charge Information:
Charge Remaining (mAh): 3137
Fully Charged: No
Charging: No
Full Charge Capacity (mAh): 5751
Health Information:
Cycle Count: 126
Condition: Normal
Battery Installed: Yes
Amperage (mA): 0
Voltage (mV): 11528
System Power Settings:
AC Power:
System Sleep Timer (Minutes): 10
Disk Sleep Timer (Minutes): 10
Display Sleep Timer (Minutes): 10
Wake on AC Change: No
Wake on Clamshell Open: Yes
Wake on LAN: Yes
Current Power Source: Yes
Display Sleep Uses Dim: Yes
PrioritizeNetworkReachabilityOverSleep: 0
RestartAfterKernelPanic: 157680000
Standby Delay: 4200
Standby Enabled: 0
Battery Power:
System Sleep Timer (Minutes): 10
Disk Sleep Timer (Minutes): 10
Display Sleep Timer (Minutes): 2
Wake on AC Change: No
Wake on Clamshell Open: Yes
Display Sleep Uses Dim: Yes
Reduce Brightness: Yes
RestartAfterKernelPanic: 157680000
Standby Delay: 4200
Standby Enabled: 0
Hardware Configuration:
UPS Installed: No
AC Charger Information:
Connected: Yes
ID: 0x0000
Wattage (W): 0
Revision: 0x0000
Family: 0x0000
Serial Number: 0x00000000
Charging: No
As you can see where it is labeled "AC Charger information" it states that its connected but there is no Wattage and says its not charging .
What is wrong with my mac? Is it serious and does Apple Care cover it?Have you done a SMC
http://support.apple.com/kb/HT3964
Items include
Power
The computer doesn't respond to the power button when pressed.
A portable Mac doesn't appear to respond properly when you close or open the lid.
The computer sleeps or shuts down unexpectedly.
The battery does not appear to be charging properly.
The MagSafe power adaptor LED doesn't appear to indicate the correct activity. -
I started using icloud a few months ago- I now find I have music on my iphone that my daughter purchased last year- I can't get it off as it does not appear on my Library on my pc. Any ideas- other than banning daughter from my account!
Add all the songs you want to burn the playlist onto the disk.
Best Regards, Brandon. -
i had iweb on my last computer - bought a new 2013 macbook pro a few months ago and it's gone. I have a webpage I build on it and now I need to get back in to update it. Help.
Well of course you won't have iWeb on a new MacBook from this year. iWeb has not shipped on new Macs for a long time now and Apple has not sold iLife through its stores or online for over a year and does not support iWeb any longer.
If you want iWeb now, you will either need to purchase a new copy of iLife or try and find the old install discs from your old Mac and re-install iWeb from that disc. It also depends on what iWeb version you were using too - iWeb 08 or 09? If 08, then this is not compatible with Mavericks which will be running on a new Mac, so you'll need iWeb 09 for this. If you can find your old install discs and they are iWeb 09 then go ahead and use these, but if not, you will have to purchase the iLife 09 or 11 boxed set from Amazon and both of these contain iWeb 09 and you can then install it.
Also, when you set up your new Mac, did you migrate info over? If you had built a website on your old Mac, then you need to data file where all iWeb info is stored and that is called your domain.sites file and you need this file to be transferred if you want your website back again.
Can you get access to thhis file on your old Mac and transfer it? If you can then fine, you can access your website again, but if not, you are out of luck and you'll have to re-build your website from scratch using iWeb.
If you don't have iWeb, then now might be a good time to move forward and look at the many alternatives that are out there such as RapidWeaver, Sandvox, and EverWeb which is billed as an iWeb replacement and is very much like iWeb, but with SEO and the ability to create drop down menus built in (check out http://www.everwebapp.com). Other alternatives also include Flux 4, Freeway Pro and Express and WebAcapella 4.
Have a look and most of these allow you to download free trials so you can try before you buy. -
I bought a song a few months ago from iTunes. I have been playing it for months and all of a sudden it stops at the 1:00 mark on all of my devices and no longer plays. I can't re-download it because it already thinks it's been downloaded. How can I get another copy of this song that I have already paid for?!
If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copy of the track and try redownloading a fresh one. See the following document for instructions:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Otherwise, I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the item that is not playing properly. If you can't see "Report a Problem" next to the item, click the "Report a problem" button. Now click the "Report a Problem" link next to the item. -
hello,I encounter a difficulty for activated my lightroom software.I bought the software online in a few months ago and have changed computers, so Ireinstall again mias the activation code that I received during my acaht of not working.(attached).Can you help me please
Call Apple Customer Relations - 1-800-275-2273. Ask politely & firmly that you want to be transferred to Customer Relations. Tell them exactly what you stated in your post.
GOOD LUCK!
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