I bought and downloaded the Movie Hannah on my iPad, but it only plays about 2/3 and freezes... Is there a way to re-down load?

If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copy of the track and try redownloading a fresh one. See the following document for instructions:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Otherwise, I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the item that is not playing properly. If you can't see "Report a Problem" next to the item, click the "Report a problem" button. Now click the "Report a Problem" link next to the item.

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I just got a new nano and downloaded the most up to date itunes then I plugged it into my computer and it does not turn on at all, no charge image and my computer doesn't even recognize that there is a connection. How do I fix this?

I just got a new nano and downloaded the most up to date itunes then I plugged it into my computer and it does not turn on at all, no charge image and my computer doesn't even recognize that there is a connection. How do I fix this?

By calling iPod tech support while you are under warranty. You also have 14 days to return it w/no questions asked for a replacement or your $$$ back.

After uninstalling and downloading the latest Abobe Flash player, I can no lnger play youtube videos. I get the message "blocked plug-in". It works in Firefox, but not Safari.

After uninstalling and downloading the latest Abobe Flash player, I can no lnger play youtube videos. I get the message "blocked plug-in". It works in Firefox, but not Safari?

Frostbitblue,
in Safari’s Preferences, select its Security tab, and make sure that its “Internet plug-ins: Allow Plug-ins” checkbox is checked.

I just downloaded the new software to my iPad but now it won't connect to the Internet. How can I fix this?

I just downloaded the new software to my iPad but now it won't connect to the Internet. How can I fix this?

Have you tried to reboot your router? Unplug it, count to 30, plug it back in and let it reboot. Also you may want to go into your settings on your iPad and 'reset network settings'.
In case the update messed something up, letting the devices reboot sometimes helps.

I have bought and downloaded a movie to my iTunes account but when I try and watch it either on my PC or on my AppleTV it says I haven't purchased anything?!?!?!?!?!?

Firstly why is it so difficult to find answers to problems?!?!?!?!?!!?!?!?!?!?
Secondly
I have purchased and downloaded a movie but when I try to view it on my PC or my Apple TV it says that I haven't purchased anything, yet when I go into my iTunes account I can see my purchase.
Frustrating or what?!?!?!?!?!?!!?!?!?

Details, please. Purchased from where, the iTunes Store? If so, does the movie appear in iTunes, and if it does what happens when you select the movie and click Play?
It's really difficult to offer advice with so little information to go on, so please post back and give us the complete situation. We can then probably come up with suggestions.
Regards.

My Pages document will no longer show up on my iPad. It shows up on iCloud and i tried to download the document on to my computer. It only gives me an error and tells me to try again. Is there some way I could recover my document?

The other day I tried to open a document on my Pages app on my iPad. I soon notice I could no longer see it anywhere is my documents. I opened my laptop and went to iCloud.com to search for it there. On iCloud.com I am able to see the document but I can not do anything with it. I tried downloading it to my computer as a pdf. file but it just says error and to try again. I was able to copy the document but it does not allow me to download the copied document either. Is there some way I can recover the document or a pervious version of the document?

How are you seeing your document on iCloud from your laptop? Web browser, or OS X Pages open dialog?
If you have MS Word or .pages formatted files parked on iCloud, the web interface will not permit their download as PDF, and in fact, PDF is an inactive option in that download menu for these word processing files. There is no copy facility available, but duplicate functionality exists from the iWork category within the iCloud web presence.
If you have Pages v4.2 or later installed on your (assumption: Mac) laptop, launch Pages and in the open file dialog, select iCloud on the dialog toolbar. Now, press and hold the option key as you drag and drop a copy of our document from iCloud to your desktop. The reverse works also.
See if you can open that document on your laptop now.

I have purchased online and downloaded the lightroom 5 for my mac, but it doesn't work.

Hi,
I have purchased online the lightroom 5 for my Mac.
I have downloaded and installed it, but when I open it I can only see a READ ME document with instructions. What do I have to do to be able to start using it?
Thank you
Ale

Hi,
as I’m using a Mac so I have download the file with .dmg extension, which is the one that currently doesn’t work.
I also tried to download the .exe one, but as expected when I double click on it, I have an error message that confirmed Windows is not supported.
Ale

HT3951 I downloaded the album..gap greatest hits,,but when i played the download.the song party train palyed about a minute and then it went blank.i paid for the whole album,but i didnt get all the songs..how can i resolve this problem.thank you.

I downloaded the album the gap band greatest hits,but one song didnt play all the way through.the song was party train..i paid for the whole album,but didnt get what i paid for..how can i resolve this problem??

If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copy of the track and try redownloading a fresh one. See the following document for instructions:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Otherwise, I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the item that is not playing properly. If you can't see "Report a Problem" next to the item, click the "Report a problem" button. Now click the "Report a Problem" link next to the item.

I have a new Ipad2, and downloaded the ebay to go for ipad( free), it shows it is downloaded, but the icon disappeared today. I have tried to download it again, it just tells me it is already downloaded. Went online to do updates, etc., Restrictions also.

Need help trying to retrieve ebay icon. It disappeared and shows it is downloaded, but I cannot access the ipad version( of ebay). Restrictions are not a problem, tried to sync and do updates. Nothing is working. How can I get it back ?

No pages, just the one , and then I added ebay

After burning movie onto dvd it won't play on players despite being compatible (-R and -RW) the disc is either not recognised or it only plays audio. Am I missing a stage in finalising the movie onto DVD? The movies is 30mins long.

DvD burned with project from iMovie not playing back on compatible players. Aaaargh!

Hi
There are several things that do this:
- Brand of DVD used
- Type of DVD used
- BURN SPEED
- Material used
- Free space on Start-Up Hard Disk
I use:
Verbatim, SL-DVD-R, x2 max x4 Burn Speed and never less than 25Gb free space on Macintosh HD
Material:
- Video Codec: StreamingDV, AIC or HDV
- Photo file format: .jpg - NEVER .bmp or other - all converted to this
- AUDIO file format: - .aiff 16-bit 48kHz or 44.1kHz (as on Audio-CDs) - NO .mp3 or DIRECT FROM iTUNES ! - all converted to .aiff
Then I've near to Zero problems.
Yours Bengt W

I purchased a tv show from itunes, downloaded it to my Ipad opened it in itunes nd it only plays about 45 seconds and then it shuts down. How can i get it to keep playing?

Does anyone know how to get it to play the whole program? It is a 1 hr hd program.

Ran into the same thing here. Turns out you shouldn't be trying to watch them from iTunes - instead open the "videos" app and all of your purchses should all be there and play in full.

My MacBook Pro crashed and need the files on my hard drive, but I only have a Windows PC. How can I get then out?

I got my MacBook Pro in 2004.
Over the years, I have put many files in it.
And now that it crashed, I need help to get then back.
The only problem is that I don't have another Mac, only a pc..
Please help...

Hi H,
The first MBP was produced in 2006, so you either don't have a MBP or it's from 2006 or later.
You have no backup?
What "crashed?"
If the HD is good, you can put it in an external enclosure and access it with a Mac from there.

HT3209 I have been trying to download the movie Prometheus. It sticks at 793mb and hasn't moved for hours. I have 48gb of space on my i-pad and have hard resetted and turned off and switched back on, always reconnecting with wi-fi immediately. It doesn't

I have been trying to download the movie Prometheus onto my Ipad. It sticks at 793mb and hasn't moved for hours. I have 48gb of space on my i-pad and have hard resetted and turned off and switched back on, always reconnecting with wi-fi immediately. It doesn't resume?
I haven't even received an email stating I have been charged for it???
Any ideas??

Well I have an update. I decided to stay as I was so far down the road. They gave me an engineer appointment of 14 of August which was totally disgusting.
I rang up to complain and was promised a call back as they tried to expediate my request. Never happened.
Whilst on these calls I also questioned the validity of sending another engineer unless they first checked that my local cabinet hard an available fibre port. I was promised and promised that they would put the notes on the call and it would not be a wasted engineer visit.
Engineer came today. Wasted visit - no ports on the cabinet.
He was not even sure why he was sent there knowing there were no ports. Talk about the blind leading the blind.
The incompetency of this corporation is absolutely astounding even when their customers are telling them they are going to fail they lie to your face just to appease you on the phone and move you on.
So I ordered my switch from sky to BT on June 6th.. and so far all I have is a phone line.
On top of this I noticed that they have charged me a late payment fee by DD and full line rental for first month. BT were so slow at installing it all that my up front line rental apparently did not cover their initialy switch over. Despite telling me I would not be charged I have been charged.
Now as a web designer I am now tempted to create basic website and use my SEO skills to push it to top of google rankings sharing with everyone of my experience of BT.

Just bought a new imac and tried to download all my music from my iPod but it only allow me to download purchased items and not the rest of stuff stored on a previous pc itunes folder. How do I get round this ?

Just bought a new imac and tried to download all my music from my iPod but it only allow me to download purchased items and not the rest of stuff stored on a previous pc itunes folder. How do I get round this ?

The simplest way to transfer everything is to copy the entire /Music/iTunes/ folder from old computer to /Music/ on new computer.
See "External Drive" in this article-> iTunes: How to move your music to a new computer

I just bought a new computer. My old computer was a 32bit system but my new one is a 64bit. I own ps cs6. My question is"will I be able to deactivate ps on my old system, and download the 64 bit version and install and activate it or do I have to buy t

I just bought a new computer. My old computer was a 32bit system but my new one is a 64bit. I own ps cs6. My question is"will I be able to deactivate ps on my old system, and download the 64 bit version and install and activate it or do I have to buy the 64bit version in order to move forward.

Nope, you can install it on your new computer with no issues. The disc contains both the 32 and 64 bit versions.
Benjamin

I bought and downloaded the Movie Hannah on my iPad, but it only plays about 2/3 and freezes... Is there a way to re-down load?

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