I bought iphone 5c 4-5 days back from india and today back button of this phone not working, i am totally dissatisfy with the apple service support. i want replacement

(i bought iphone 5c 4-5 days back from india and today back button of this phone not working, i am totally dissatisfy with the apple service support. i want replacement.)
Hello i am nitin from india, i purchased a iphone5c because i heard that iphone comes with a great coustmer service, but this statment becomes totally wrong today, when i faced coustmer executive at service center of iphone then he said that i have to check it out and it may be a physical damage, ( how it is possible even i carried this phone with anti shock cover guard and its never fall down from my hand.) the simple thing i know that i want my phone replaced, otherwise it would be a great mistake of my life to purchase an iphone.
Thanks to all apple team for your wonderful service,

Welcome to the user to User Technical Support Forum provided by Apple.
For your issue... See here...
Contacting Apple World Wide for Support and Service
http://support.apple.com/kb/HE57
Apple Warranty > http://www.apple.com/legal/warranty/
iPhone Warranty > The warranty is only valid in the country of original purchase... Except for EU Countries...

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I bought iphone 5c 4-5 days back from india and today back button of this phone not working, i am totally dissatisfy with the apple service support. i want replacement

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