I bought iPod Touch 14.5 gb 2.21 (5H11a) a few years ago.  Due to unexpected life issues, I was unable to take it out of the box, until May 2013.  I set it up as much as I could.  However, it won't upgrade.  I keep getting -1 error.  Suggestions please...

I bought iPod Touch 14.5 gb 2.21 (5H11a) a few years ago.  Due to unexpected life issues, I was unable to take it out of the box, until May 2013.  I set it up as much as I could.  However, it won't upgrade.  I keep getting -1 error.  Suggestions please...

Error -1
Attempt to restore your iOS device two more times. If the issue is still unresolved, the device may need service.
From:
http://support.apple.com/kb/TS3694#error1
The "device may need service" means a hardware problem. In that case make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar

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