HT201412 My cousin bought iPod touch 5th gen. Then it doesn't turned on. He charge it a charge icon appeared but after 30 mins still off . Is that normal for a brand new iPod touch? Please help me..
My cousin bought iPod touch 5th gen. Then it doesn't turned on. He charge it a charge icon appeared but after 30 mins still off . Is that normal for a brand new iPod touch? Please help me..
Not Charge
- See:
iPod touch: Hardware troubleshooting
iPhone and iPod touch: Charging the battery
- Try another cable. The cable for 5G iPod (lightning connector) seems to be more prone to failure than the older cable.
- If a 5G iPod
Iphone 5 lightning port charging problem - SOLUTION!
- Try another charging source
- Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar
and
try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar
Similar Messages
-
How do i turn off the external speaker on my brand new iPod touch
how do i turn off the external speaker on my brand new iPod touch - it is very annoying
Just turn the volume fully down using the lower button on the upper left side of the iPod.
You can also go to Settings>Sounds to turn off alert and ringer sounds. -
my i phone 4 cannot charge continously. it will charge then after few seconds its off then charge again. I cannot open it because it runs out of battery do i need a new battery?please help.
You could always check to make sure itunes is updated to 10.7 but im sure gdgmacdude is
right.
thanks
gdgmacdude
Hey dude
are there anymore hardware failure errors u know of
im kinda a novice apple man and could use all the help i can get
capp -
I have tried to update my iPhone 4 many times (from iOS 5.1 to latest version), but everytime it fails and says that it cannot be updated. unknown error (3194). please help.
<E-mail Edited by Host>You might try reading the entire help document you linked from:
Unable to contact the iOS software update server gs.apple.com
Error 1004, 1013, 1638, 3014, 3194: These errors may be the result of the connection to gs.apple.com being redirected or blocked. Follow these steps to resolve these errors:
Install the latest version of iTunes.
Check security software. Ensure that communication to gs.apple.com is allowed. Follow this article for assistance with security software. iTunes for Windows: Troubleshooting security software issues.
Check the hosts file. The restore will fail if there is an active entry to redirect gs.apple.com. FollowiTunes: Advanced iTunes Store troubleshooting to edit the hosts file or revert to a default hosts file. See section "Blocked by configuration: (Mac OS X/Windows) > Rebuild network information".
Try to restore from another known-good computer and network.
If the errors persist on another computer, the device may need service. -
I restored a new ipod touch 5th gen from my cloud and cannot get it to connect to itunes on my computer. I restarted my computer and ipod. I reinstalled Itunes and It still won't show up in itunes. My computer recoginizes it but not itunes.
Hello BKBrown65,
I understand that your iPod touch is not recognized by iTunes. The following article may help to resolve your issue:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
Thanks,
Matt M. -
Full automatic Itunes synchronization impossible for a brand new Ipod touch 5th generation
Hey all,
I bought a brand new Ipod Touch 5th generation which won't synchronize my whole music library through Itunes (very latest version of the app).
The ipod runs IOS8 and the mac mini runs Yosemite latest version.
I already had issue synchronizing music the very 1st day I had the Ipod touch. As a result, went back to the Apple store for changing it for another device, thinking the Ipod was faulty, which Apple accepted and changed my device for a brand new one.
Since then, still unable to synchronize the full music library through itunes. I performed several full resets both on the mac mini and of the Ipod touch with no success. The synchronization seems to run fully normally with no warning pop up saying it failed or whatsoever and the sync process is very very long. But once done, my Ipod remains empty with no data at all.
The weird thing is that Photos are fully synchronized with no issue at all.
I contacted the Apple assistance who argued that my music library might be faulty and have corrupted files in it. So I cleaned it up, suppressing some files I had in double etc.
BUT still, no success, I had to go through the entire library to sync manually, but even then, I was able to have on the device, only half of the library, i.e. around 25 go. once the ipod display 25 to 30 gb remaining, it won't sync no more files.
Although I cleaned up the entire library and reset both devices hundreds of times, I have no clue why even manually, I'm completely unable to have my whole library automatically sync.
I spent hours on the phone with Apple assistance to get some help with no success so far. I even re-installed Itunes completely, still without any result at all.
I was only able to upload on the Ipod only half of the music library, and there are still 25 to 30 GB space remaining on the ipod and 20GB of music to be uploaded.
The automatic sync process always fails any time I try to run it, except for the photos, books etc.
I must say I also have an 160 GB Ipod classic with which I never had any problem so far, and which fully sync my whole library with no issue at all.
I read on the internet that some other users of IOS8 are accountering the same issue with itunes.
COULD SOMEBODY PLEASE HELP, I'M DESPERATE, given the price of the Ipod I really do regret I bought something that does not work properly. Quite disappointedYes the system just keep sync as everything is normal, but then no song is actually uploaded to the ipod.
And the remaining space bar shows the ipod's empty.
the automated process will just keep sync as if normal and the last step saying 'applying the modifications" just keep going on and never ends.
I was only able to upload manually half of the albums, all songs comes from different sources; ripped from CD for great part, but also downloaded from the internet from trusted websites.
All songs play normally through Itunes on the Mac Mini.
But then when trying to sync the whole library automatically, nothing happens and I only get tags of the different albums, as if there, but actually it won't play none and the Ipod player just keep skipping as if no musical data is there. -
Please Help guyz.
how will i restore my ipod??? the update wont work, i tried it many time after downloading nothings happen, is it because my ipod was jailbroken?? should i go to mac center?? coz my ipod have warranty!!
-
I just got this thing for my birthday after having two 160GB classics stolen in a row and I'm beyond stoked to have my music back. It worked great for a few days and after putting some music on one day, I ejected (safely) it and then unplugged it. NO MUSIC ON THE IPOD.I plug it back in frantically and see that ALL THE MUSIC I put on IS STILL ON THE DEVICE according to ITUNES. However when I open up that sweet music app I've got about 15 songs. My heart has been crushed and another apple product has done be dirty. I have faith in this 4 day old device still. Please help me before I smash it up and throw a piece at every apple store.
Additional info - I just downloaded the new iTunes (12.1) Maybe then new version is Satan in disguise. The new red logo is pretty convincing however, it was only after I used 12.1 that this happened. It would surprise me the latest and greatest version shorts me. Please help me get my music working again so I can stop complaining about Apple products for awhile.Yep the problem is with the new iTunes update (12.1.0.50 for the Mac version, I don't recall the number of the Windows version) and the worst part is that I don't think there's a way to solve the problem except for waiting for the next update hoping it will correct this bug.
It happened to me too, and to many other users: every time I try to sync the device (I use a 4th gen iPod touch), all of the songs get deleted. I have to put sync them all again (and I have a HUGE number of songs, so it's extremely annoying).
I tried putting in DFU mode, safe starting, restoring both from backup and as a new iPod on many computers, but nothing of that solved the problem.
I spoke to an Apple technician but he knew nothing about it, he suggested me there was a problem with my computer (that's impossible, it's brand new, and the problem occurs on other computers too! What's the chance of having the same damage on two different machines - a Mac and a PC - at the same time?)
Finally, I noticed that if I sync my iPod on a computer with an older version of iTunes the problem doesn't happen.
All of this was nearly a month ago... still no updates :\ -
How do I delete album artwork that came w/ a brand new ipod =no music on it
I recently purchased a new ipod Classic (80 gig) at a nationwide electronics store. The first time I turned it on it had an album cover of Manu Chao on the Main Menu. There is no music on the ipod yet the album cover is there. The store's corporate office says that they sell returned ipods as new ones. I am guessing that since there is no music on the ipod there is no way to delete this album cover through iTunes. It appears to be deeply embedded in another file or ID3 Tag ... I don't understand much at all about where to start. If anyone has encountered this problem or if anyone knows how to find where the image is stored (which file) and remove it, please let me know. You all are great! Thanks!
Hi, rebuilding your iPod's artwork cache should sort this out...
*Rebuilding Artwork Cache*
To rebuild the artwork cache, connect your iPod to iTunes. Locate the iPod in the Sources pane on the left-hand side, then select the Music tab. Remove the tick from *Display album artwork on your iPod*, sync the iPod, reselect the option & sync again.
You are probably best making a samll single album playlist to do a trial sync with. That way it should be easy to tell if the unwanted artwork has been removed. If that still doesn't work then do a full restore.
tt2 -
Brand new piece problem PLEASE Help Me!!!
I purchased 7210 supernova & 5130 music express & within an month supernova earpiece was not working & mike too & about 5130 music express one one sim card works I tried to inser another sim card it doesnot works..and when i asked the dealer about these problem, he says circuit problem of 5130 so i asked him for replacement he says no for replacement. According to me if any eletronic gadget persist problem with in an month we get replacement
I asked for both model replacement he said NO for both the models...!!!!
what should I do ??Plase help
dealers address: Point-2, 6, sonal palace, phadke road, dombivli (east).Mumbai-MaharashtraNot Charge
- See:
iPod touch: Hardware troubleshooting
iPhone and iPod touch: Charging the battery
- Try another cable. The cable for 5G iPod (lightning connector) seems to be more prone to failure than the older cable.
- If a 5G iPod
Iphone 5 lightning port charging problem - SOLUTION!
- Try another charging source
- Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar
and
try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
I Am currently having trouble with my iphone 5. After I update my iOs to 8.0.2 i can't update and install new apps on my phone it always on a "waiting mode". I already restore the setting and its works but after two days problem happened again. Pls help
Choose System Preferences from the Apple Menu.
Choose Software Update from the View menu.
Click Update Now.
Select the items you want to install, then click Install.
Enter an Admin user name and password.
After the update is complete, restart the computer if necessary. -
I have trouble setting the trash mailbox behavior. I have had it set to delete the messages once a month. But lately it has been deleting my messages every 10 days. I have tried choosing different options to set the trash mailbox behavior but has not been successful. Is there anything I can do? Please help.
Thanks for that advice @randers4.
I linked through and submitted my info as a "topic not covered" in the iCloud section. After entering the serial number of my MBP it turns out I wasn't eligible for technical support (though I don't think this is hardware related support) and the final suggestion was to take my computer into an Apple store. I called my local Apple reseller and asked for assistance. The customer service rep was very nice but unable to help, so suggested I call Apple Support on 1300 321 456. I did so and, again, spoke to two very polite and helpful customer service people (I was transferred to security services). I didn't have to be on hold to speak to either rep for more than a few seconds! After trying a few different things, he worked out what was happening...
So, to cut a long story short, to solve the problem in my OP, all I had to do was log out of iCloud in my System Preferences and log back in using my current Apple ID. [Edited to add that I had to sign out of everything I was currently signed in to with my Apple ID before logging out and in again.]
Problem solved!
Message was edited by: NotBaconBits -
I've been using a charger I bought off of eBay for cheap because the one I received with my iPod had stopped working, so instead of paying for a new Apple cord, I went with the cheaper option. It has been working fine up until today. I updated my iPod today to iOS 7.1 and now it won't recognize the cord at all. I'm wondering if anyone had any answers to why this is happening? Or if you have any suggestions as to how I could charge my iPod until I purchase a new cord. Is it smarter to go with an Apple cord, or can I stick with other manufactorers?
The iOS update made the iPod less tolerent of marginal/fake Lightning cables. All you can do is get a certified Lightning cable. I would get a genuine Apple cable.
-
I just bought this iPod Touch less than a month ago.
If you bought your iPod with a credit card, check with your card company. Some cards provide Purchase Protection insurance which will replace or repair any item lost, stolen or damaged within 90 days of purchase. Since Apple will not cover accidental damage, this is your only possible option.
-
Hi I bought a new imac for Christmas, set it all up and installed all updates including maverick os. At first the imac ran very slow so I left it to sort any updates out but keep getting an error message when I boot up, say unexpected restart etc.
Also the activity monitor shows the CPU is constantly at around 78% with nothing being open or used.
Is this normal ?
To be honest I'm not impressed at how sluggish the mac is.
Shaunhi john,
apple care advised to take to a local store to be checked. when i arrived at the apple store i explained that the fans were on full belt and the cpu load and they just gave me a new one :-)
set it up instore this time and its miles better!
Maybe you are looking for
-
Reducing pixel dimensions increases document size.
In photoshop cs6. Working on an image of 15000x18662 pixels, with about 100+ layers. doc size 800mb/6.43GB. To optimize speed, I reduced the file size to the absolute minimum I need which is 13200x16423. However now the file size grew bigger 620.
-
Sun.security.validator.ValidatorException: Netscape cert type does not perm
Hi, I am getting the following exception when clientAuthentication is enabled for ssl connection. I am using tomcat and a java client in my application. Please let me know how do i get through this. Thanks in advance -Sanjeev Below trace is from cata
-
i downloaded new data thing and i changed my acount and signed out then it say this apple id has not been used in the i tunes store but when i try use it in itunes store it says the same thing help me i beg u!!!
-
Hi, I wounder if someone can help me. I updated my Z10 to 10.3.1.1565, since the time it got updated i am facing some issues. The battery drains very fast and i have a problem with the notifications. The Notification profile changes automatically. If
-
Imac Ram replacement in aluminum duo core now with three beeps!!
Ok, I had a 2 gig stick in a bought a 1 gig stick to put in the other slot. As it turns out both sticks are made by the same manufacturer (Hynix) and both are pc2-5300s-555-12. I put in the 1 gig and got the three beeps with both sticks in. I took ou