I bought LR5. They sent me LR 5.2. ONly 5.4 and up works with my Sony A6000. Now 6 is out. How can i get this upgrade?

I just purchased this Light Room 5. Turns out they sent me the 5.2 version. Only 5.4 and above opens raw photo's with my Sony A6000 pictures. I have been on hold 2 hours. HOw do I reach a human being at this dam company!
I'm told I get an upgrade as long as it's within 30 days of the purchase. I have owned it for only a few days... Can someone steer me. FYI I bought the LR5 via B&H on the internet. They told me to call Adobe. Having trouble getting through :-)

You can download 5.7.1 - a free update here:
Adobe - Lightroom : For Macintosh
Adobe - Lightroom : For Windows

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I ordered Illustrator for another user. I received an invitation that was accepted, logged in and tried to change the account to the name and email of the person it was ordered for. How can I get this changed and the invitation sent to the right person?

I ordered Illustrator via creative cloud for another user. I received an invitation that was accepted and tried to change the account to the name and email of the person it was ordered for. How can I get this changed and the invitation sent to the right person?

Cloud as a Gift https://forums.adobe.com/thread/1665610

Email messages from my icloud account update on all my devices showing if they have been read and if a reply has been sent. This does not happen with my tinyworld (TalkTalk) email account. Can I (how can I) get this to work with TinyWorld?

Email messages from my icloud account update on all my devices showing if they have been read and if a reply has been sent. This does not happen with my tinyworld (TalkTalk) email account. Can I (how can I) get this to work with TinyWorld?

You have to look at the email protocol being used. the Apple email system uses IMAP, does Tinyworld use IMAP or POP?
Does the email system permit delivery receipts to be requested?
Just some of the things one needs to determine from the information provided by the email service provider.

HT201407 I bought my iphone 4 in the UK and I am trying to use a sim in the UAE and it doesn't work. It says that the sim is not valid, how can I get this unlocked?

I bought my iphone 4 in the UK and I am trying to use a sim in the UAE and it doesn't work. It says that the sim is not valid, how can I get this unlocked?

You are saying the phone is locked, but then you are saying there is no provider. The two situations cannot peacefully coexist. Contact Apple and they can tell you if the phone is locked and if locked to which provider the phone is locked. People on this board are not Apple employees and cannot get you that information.

I bought a used macbook air, with reinstalled the OS without iMovie. How can I get iMovie on App free of charge as a default in macbook air ?

I bought a used macbook air, with reinstalled the OS without iMovie. How can I get iMovie on App free of charge as a default in macbook air ?

Unfortunately, as recommended by the lady from CA, as long as the Mac is still associated with the Apple ID of the original owner, you can't even buy those iLife apps with that Mac. You will always get the alert to download them with the original owner's Apple ID.
As suggested by the chavo from España, you need the original owner to contact Apple Care* and request that the OS and the iLife apps be disassociated from his Apple ID. Then you should be free to OS X Recovery to resinstall the most recent version of OS X that shipped with the Mac and install the iLife apps. Afterward, before using any of the iLife apps you need to open the Mac App Store (MAS) to the Purchases pane and Accept these apps into your MAS account's Apple ID. If you use any of the iLife apps before you have accepted them into your account, as per the app's Terms of Use, they all become one-trick-ponies that can not be downloaded onto another Mac or updated.
OS X Recovery -
http://support.apple.com/kb/HT4718
*If you bought the Mac from a 2nd hand shop and don't have access to the original owner, you may need to provide Apple a purchase receipt to offer proof of sale.

HT1727 i bought some ringtones on my iPhone, later on i sync my iphone to my old computer now i have a new mac pro desktop and i only have 2 ringtones on my phone but not the rest of them how can i get them back without having to pay for them again?

i bought some ringtones on my iPhone, later on i sync my iphone to my old computer now i have a new mac pro desktop and i only have 2 ringtones on my phone but not the rest of them how can i get them back without having to pay for them again?

If you bought them on your iPad then you will need to connect your iPad to your computer's iTunes and do File > Devices > Transfer Purchases to copy them over to the Tones part of your computer's iTunes library and you can then sync them to your iPhone - ringtones are a one-time only download, so you won't be able to redownload them directly on your phone.

I bought 3 iPhone 4s and each should have 5gb of cloud. I want to only use my one iTunes ID. How can I get this storage space increased to the 15 GB?

I bought 3 iPhone 4s and each should have 5gb of cloud. I want to only use my one iTunes ID. How can I get this storage space increased to the 15 GB?

iCloud storage is not allocated by device. iCloud storage is allocated to your iCloud AppleID. You get 5GB of iCloud storage.

I have purchased apps in the past and now every time I download a new app my IPad notifies me that they cannot be purchased at the time. For example, tap tap revenge and 11 others cannot be purchased at the time. How can I get rid of it?

I have purchased apps in the past and now every time I download a new app my IPad notifies me that they cannot be purchased at the time. For example, tap tap revenge and 11 others cannot be purchased at the time. How can I get rid of it. Can anybody help?

The application iExplorer may be useful in your situation. Read these links below
I found this in another long discussion (on the ASC site) about this very same problem that you are having.
http://www.blog.gleff.com/2012/03/app-store-unable-to-purchase-fix/
This is the discussion.
https://discussions.apple.com/thread/3681763?start=45&tstart=0

I bought a used iPhone and found him email iCloud does not affect me so how can I deleted this email in order to use the device freely and privacy

I bought a used iPhone and found him email iCloud does not affect me so how can I deleted this email in order to use the device freely and privacy
help me please

You can't. Return the phone for a refund, if you can, because without the previous owner's Apple ID/Password, you will not be able to re-activate the phone. It will be useless to you.
Apple can't/won't help you with this.

I am running Yosemite and have just bought Pro Tools Express with the intent to Upgrade to Pro Tools 11. Pro Tools Express is not compatible with Yosemite and will not install. How can I get this done?

I am running Yosemite and have just bought Pro Tools Express with the intent to Upgrade to Pro Tools 11. Pro Tools Express is not compatible with Yosemite and will not install. How can I get this done?

I have had this problem for close to a year. I have an Extreme base station, two Airport Express's and multiple G4 Mac's with up to date software. I have spent a huge amount of time trouble shooting, resetting, reapplying software and finally calling Applecare without any help. It would be great to get this problem solved.
Powerbook G4 Mac OS X (10.4.7)

My audiobook is for sale on iTunes, but iTunes is using the wrong "Preview" section. The section they used is the only 30 sec. in Spanish and the rest of the book is in English. How can I get iTunes to fix this?

My audiobook is for sale on iTunes, but iTunes is using the wrong "Preview" section. The section they used is the only 30 sec. in Spanish and the rest of the book is in English. How can I get iTunes to fix this?

Hello,
Is your problem solved ? i got exactly the same problem... So boring...
Thanks

HT1420 I just bought my cousin's ipod, and I want to update it on my computer. However, it needs authorization from his account to keep all the apps, and he's already authorized it on 5 computers. How can I update this ipod without losing all the apps?

I just bought my cousin's ipod, and I want to update it on my computer. However, it needs authorization from his account to keep all the apps, and he's already authorized it on 5 computers. How can I update this ipod without losing all the apps?

You cannot use someone else's apps without violating the license agreement. The apps are tied to the owner (via Apple ID). The right thing to do would be to update and start fresh.

Dear Friends...... I have an ipad 2 32gb with wifi and 3g enabled sim..... i bought it second hand .... and now if am going to download any games it is showing me an email id and asking for its password... please guide me how can i change this setting

Dear Friends...... I have an ipad 2 32gb with wifi and 3g enabled sim..... i bought it second hand .... and now if am going to download any games it is showing me an email id and asking for its password... please guide me how can i change this setting to my email id and password

Tap on the id in Settings > Store and log out of it and then login with your id. Any content already on the iPad will be tied to the previous owner's id and it can't be copied or transferred to your id - so it's probably best to do restore the iPad back to factory defaults and start as from new with it : Settings > General > Reset > Erase All Contents And Settings

I bought an SD TV Show for $1.99 and I really wanted the HDMI for $2.99, how can I get this without extra cost?

I bought an SD TV Show for $1.99 and I really wanted the HDMI for $2.99, how can I get this without extra cost?

1 and 2: Please get the iPhone iOS 4 user guide.
3. Yes.

HT1657 I rented a few movies and downloaded them to my computer. Before they had been viewed, I updated my iTunes software and the movies were no longer in my library. How can I access the movies as I have already paid for them?

I rented a few movies and downloaded them to my computer. Before they had been viewed, I updated my iTunes software and the movies were no longer in my library. How can I access the movies as I have already paid for them?

Try here > iTunes Store: Transferring purchases from your iOS device or iPod to a computer
iCloud doesn't support movies...
iCloud backs up your:
Purchased music, TV shows, apps, and books
Photos and video in the Camera Roll
Device settings
App data
Home screen and app organization
Messages (iMessage, SMS, and MMS)
Ringtones
From here > Apple - iCloud - Store and back up your content in iCloud.

I bought LR5. They sent me LR 5.2. ONly 5.4 and up works with my Sony A6000. Now 6 is out. How can i get this upgrade?

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