I bought my 4S on 25th December , after using for 5 days I realize the phone become too hot even in a normal room temperature , even no application in used/opened

After having the same problem for more then 10 times, I sent my phone for claim to Celcom center on 9th January ,they said more then 7days they cant change the phone they need to sent it to apple to rectified the problem and feed back. its almost 11 days but I still don't get back my phone and I don't know when I will be getting back my phone also don't know whether its going to be new phone or the same one.

Talk to Celcom. This is a user to user forum. No-one here knows what the status is.

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Just bought a new iphone 4s 16gb my sim worked correctly after puting and old profile on the phone so I could get all the info now it says invalid sim what can I do o fix this?

just bought a new iphone 4s 16gb my sim worked correctly after puting and old profile on the phone so I could get all the info now it says invalid sim what can I do o fix this?

I suspect unless he had some items in iCloud backup then they are gone. Connecting an iPhone to a different library from that to which it was previously connected will result in the device asking if you want to erase it.

I just bought my phone few days ago. From the day I bought it I realized the phone heats up after a little use. It gets really hot while using Wifi and downloading. Anyone else having these issues? What's the solution to this?

From the day I bought it I realized the phone heats up after a little use. It gets really hot while using Wifi and downloading. Anyone else having these issues? What's the solution to this?

Your VGA is definitely corrupted and it is irreparable, so just make the HP to change your vga.
Also next time read my post on how to keep your laptop cool to avoid same issues again.
I assume your laptop was pretty hot during some time and that's the result you've got.
Make it easier for other people to find solutions, by marking my answer with 'Accept as Solution', if it solves your problem.
Click on the BLUE KUDOS button on the left to say "Thanks"

I have a Sony radio in my car. With IOS 4 on my IPhone I could use the docking plug to the usb input on the radio and stream ESPN radio or pandora to the radio. After upgrading to IOS 5 on the phone the Sony radio will not recognize the phone . Any t

I have a Sony radio in my car. With IOS 4 on my IPhone I could use the docking plug to the usb input on the radio and stream ESPN radio or pandora to the radio. After upgrading to IOS 5 on the phone the Sony radio will not recognize the phone . Any thoughts.

I am reading on this site about the error I am getting and it wants me to change some files that I am not comfortable messing with. Mainly because it is like a foreign language. Will the store do this for me or tell me if it is neccessary?

After my phone was fully submerged in water, I'm getting the overheating error message but the phone is not hot at all. Is this the result of the phone being damaged by the water?

I dropped my iPhone 4S in my friends pool. It was fully submerged for about 30 seconds.
We took it out, dried it and put it in rice. After 24 hours I checked the phone. It turns on and runs smoothly. It connects to the computer and syncs perfectly. But after a couple minutes of use I get an overheating error message. But the phone is not hot at all.
Is this the result of the phone being damaged by the water? Is there any way around this? The phone works perfectly fine and isn't overheating at all.
What can I do?

Despite the error that I get after a few minutes, the phone does work fine.
But by most peoples definition, the phone isn't working.
I just want to know if anyone has been in my boat and if the overheat message without the phone overheating can correct itself or if it goes away with sufficient drying of the phone.
I know its slim, but I figured I'd ask.

I smashed the screen of my iphone 5 earlier and it was bought just before christmas, i was wondering will apple repair the screen for free or swap the phone?

i smashed the screen of my iphone 5 earlier and it was bought just before christmas, i was wondering will apple repair the screen for free or swap the phone? the phone is still working fine, just the screen needs changing by the looks of it.

Why would Apple replace or repair the phone for free? Will a car manufacturer replace or repair the car you drove into a wall for free? If you sit on your spectacles, will the optician give you another pair for free?
You can get an out of warranty replacement phone for $199 in the US, similar price in your local currency.

I have just moved to Spain and out in a Spanish sim into my Irish bought iPhone 4. It says 'invalid sim' and 'no service'. The phone is not locked to any provider. I have been told that its a handset issue. Please advise.

I have just moved to Spain and out in a Spanish sim into my Irish bought iPhone 4. It says 'invalid sim' and 'no service'. The phone is not locked to any provider. I have been told that its a handset issue. Please advise.

1). Are you positive the phone is not locked? Where did you buy it? Did you get it unlocked from your original carrier? Only Apple sells unlocked phones in most countries.
2). Did you try with a diffrent SIM. MAybe the one you have is defective.
3). Does the Spnaish carrier you are using support the iPhone? Who told you it is a handset issue?

HT4528 I receive a 4s after been use for 2 years in the verizon network and the customer upgrade to a 5.I will like to use the phone overseas but I do not use Verizon.

I receive a 4s after been use for 2 years in the verizon network and the customer upgrade to a 5. I will like to use the phone overseas but I do not use Verizon, how I can get this phone legally unlocked without having to add service because I'm with Sprint under a contract?
I can get the prior owner of the phone info if you nedd to contac her to verify, just let me know thank you.
If the phone was used in the Verizon network for 2 years, is that not enough time to get the phone unlocked?

I have sprint phone and service without simcard, Sprint and Verizon use CDMA. But if I can get the Verizon iPhone 4S unlocked, I can use it let's said in the caribean, canada, europe etc., with a local simcard from the service provider and country that I visit . No to be use here in USA with Sprint or Verizon, only to be use with GSM-Simcard when I travel out of USA.

My iPhone 4S is becoming too hot on the back after using apps

My phone 4s is becoming too hot on the back after using apps and browsing over the net

Apple actually recommended that at least once a month What I've noticed in the iPhones and iPods that when you drain it to 0%, it saves some energy to display that connect to AC source. That's what you get when you turn on your phone or ipod even if it's 0%. That WILL destroy the battery but full cycling wouldn't.
I tried it and it worked thanks but after a day it will be glitchy again :l

Bought iphone 5C on December. No additional warranty purchased. The phone keeps not working and the top and bottom right corners look melted. Can I send it in amd get a new one on manufacturer warranty? Or what are my options? Thanks

I Purchased iphone 5C on December 2014. However now it's very difficult to have it working. The screen is constantly not working and the right side bottom&top does looks like its melted? the cover I mean , which maked the phone slide out of its cover. I did not purchase anny additional warranty or insurance so I don't know what to do with it? Can i send it in and they can send me a new one under the manufacturer warranty or what do i do with it?
I Have alwa had an iphone but this 5c is making me never have one again. Thanks in advance

Each iPhone comes with a one-year warranty. You said it looks melted? That's going to be difficult to prove that you did not damage it, and it happened on its own. That is the only way it would be covered.

My WIFI keeps on disconnecting and even after reporting and suggestion by support the phone hasnt been replaced or repaired under warranty

I think I have had enough. So its been a long time back and forth between me and you. Since I am not getting any solution and same thing you guys are providing me again and again.
I want to take a step back and list down a few things which have happened so far :-
I started chatting with the apple support on this issue starting September - please refer back to your chats on this Serial Number.
I have factory reset my phone like 20 times since then as each time they asked me to follow few steps which made me loose my data as your icloud doesn't work properly as stated by your customer care support people itself that sometimes the back up doesn't happen so please take back up at your laptop too.
Send phone diagnostics by clicking on a link.
reset your WIFI settings
Call apple support after 24 hours of observation.
Next day when same issue occurs then extreme Apology.
Take Back up on computer and Icloud both and contact apple support once its done
Call apple support again.
Factory Reset by erase all contents and setting options. Once one call back again.
wait and analyse for a whole day after setting up apple ID and data.
Wifi Issue stil exists.
Call apple support again
Between all this I had to explain the issue each time to a new representative. This above process I have gone through at least 7-8 times. Please go and refer your call notes.
So finally i got to know after escalating it several times and one of your supervisors told me that the issue is a hardware issue and it can only be replaced as they have tried it all.
Supervisor assured me that he has recommended it to be replaced in notes and asked me to visit a center.
I called in local distributor and set up an appointment, unfortunately couldnt make it. So call them to reschedule as I am working women so i dont have all the time in life to keep interacting with associate after associate so thought of walking in to an apple store near by and lodge a complaint. The supervisor updated me that I have warranty left and it will be replaced without any cost and also if i report and issue in warranty and if apple is not able to resolve it so the warranty stands true until its completely resolved after customer's consent.
I went in to give my phone to the tech support and they kept it for analysis and came back saying the issue doesnt exist. I was getting a disconnection in my WIFI every now and then. My Data plan was always used and i fortunately have a proof of that.
Customer rep told me talk to apple support and if they say we will replace it. One more place added where customer has to go.
Now and back to square one - They say phone is damaged - we cant replace it. First of all the phone is not damaged and you guys are just finding reasons to not replace a faulty phone.
It randomly disconnects and its listed as a known issue on your website too. had this not been listed i would have never thought its the phone. Then I started to observe that its the phone that makes a disconnection and not the WIFI connections as it was everywhere home, office and at friends place.
Best i can do is call you guys when this happens if you guys promise me that the tech employee of apple can come to whatever location i suggest at that point and do not be surprised if the phone behaves normal when the person arrives as its random.
Now you want pictures of my phone and you want to analyse further.

After making an appointment and waiting over a week I was a few minutes late for my appointment I was told by apple I would have to make a new appointment. The shop was Chatswood in Sydney and the manager Mathew was very pathetic. I travelled 1 hour each way and was treated very poorly I must comment and say this was my first Apple devices and I will never understand how come people are buying these devices. The apps seem really good if only the hardware and the support could match. I really wish this manager all his best to Matthew in his next position somewhere else he obviously should not be in the position of managing an Apple store.

How to leave Verizon after contract ends - taking with me the phone number?

My contract is about to end - Nov. 5 - and I want to port the number over to an entirely new phone, which will use Straight Talk.
Do I let the contract expire, then port the number? Or do I port the number first, then let it expire? It's not clear whatsoever. If I port it before, then I risk an early termination fee (ETF) unless I clear it with them first. I'd rather let it expire, then port the number over, eliminating any risk of ETF. But if I do that, will my number be lost? or is there some kind of grace period when I can still port my old number out?

Hopefully more people will find this thread Googling around. My phone transfer was made but my online Verizon account indicated my phone was "Suspended." Calling customer service was a joke. Mind you, my question was simple: "Will I owe Verizon any more $" and "What does suspended mean. Answers: "yes," and I never got an answer for number two.
So, here I am paying 65% more for Verizon and now they're coming after a pre-paid two weeks of service plus another bill cycle.... You can't imagine how many pieces of cranium I had to pull form the ceiling. Further, the Customer Service Rep was so poorly trained, she didn't know that "paid in full" means "paid in advance." To her, I was going to pay for 6 weeks of service whether I liked it or not. She told me it was due to my new provider canceling my account to late in the billing cycle. Which made no sense to anyone who's been through this process before. As long as it's switched within a current month, there is no new invoice for the upcoming bill cycle. So, I did the math of the situation, realized the CS Rep was wrong, questioned her logic, and then asked for a supervisor. The other thing that was weird, CS would not give me an explanation in writing other than snail mail! She couldn't email and was not authorized to give written data to customers. Who the H#ll uses snail mail anymore? I was told it would be 45 minutes before I could speak with a supervisor and they'd call me..... Still waiting! Almost Two hours later! Tells you how many mad customers Verizon has or how much they actually care about their customers!
I finally called my new provider and looked at that account on-line and sure enough, the CS Rep lied to place blame on my new carrier or was clueless of Verizon's non pro-rate policy. So, I called their CS department again and had someone with a brain at the other end of the line who explained it the way I understood it. She also told me it was not my new provider! My comment back was, "That's the way I thought it worked. You guys do a horrible job training your reps and thanks." I will not receive another months bill..... What a joke. They created all of that aggravation due to their lack of training or dishonest employees.
My point is this: The above is the reason I'm leaving Verizon. For the over priced service, they should be honest, train their Customer Service Reps so we customers do not get angry (they might save a few customers that way), and prorate billing cycles by rounding out to the next week. The reason I bring this up is I'm saving 65% by switching and, yes, that's a real number... I had to prepay my first bill. And, there's no hissing in the connection...... Way better deal!
>>Edited to comply with the Verizon Wireless Terms of Service <<
Message was edited by: Verizon Moderator

Heey i bought an iphone 3gs about 2-3 months ago (used) today i blanked off the phone itself and then tried to get the newest update cuz i wasnt able to before so i did and now im locked out and it says sim failure invalid sim i can even get into it :(

heey i bought an iphone 3gs about 2-3 months ago (used) was in mint condition well taken care of not even a scratch as soon as i got home i tried syncing it to my computer but didnt work it didnt even sync or notice my iphone software .. so i went to my friends and synced it there it has been working for music but videos wont work? but i didnt care and then the pop up that says update so we would click it wait and it wouldnt work ever since ive had it so i left it like that so i went to my friend today i blanked it off the phone itself and then tried to get the newest update cuz i wasnt able to before so i did and now im locked out and it says sim failure invalid sim i can even get into it PLEASE HELP and cant get a new sim at the moment or take it into the apple store because i live about an hour and a half away from the city and rarley go to it please help me !!!!!!!!!!!!!!

When I use find file http://www.macupdate.com/app/mac/30073/find-file (which does tend to find files that "Finder" can't), it's not coming up with any other itunes library files that have been modified in the past week, which I know it would have been - unfortunately, I don't have a very recent backup of the hard drive. It would be a few months old so it wouldn't have the complete library on it....any ideas? I'm wondering if restarting the computer might help but have been afraid to do so in case it would make it harder to recover anything...I was looking at this thread https://discussions.apple.com/thread/4211589?start=0&tstart=0 in the hopes that it might have a helpful suggestion but it's definitely a different scenario.

This morning after an automatic update, I could not access my email on the phone at all. I rebooted. I checked settings. No mail app will open. what kind of update was that?

There was an automatic update to my ios on my phone whjen I checked it this morning. I hit "download" and it did. Since then , all my email accounts which I have been accessing with no problem are not accessible on my phone. I cna;t even open the phone app in settings - nothing.
I hit reset after tring several fixes, but that didn't make a difference.
What's up?

First, try to reset the phone by holding the sleep and home button for about 10sec, until the Apple logo comes back again. You will not lose data, but it can clear some glitches after installing new software or apps.
If this does not help, set it up as new device, explained here:
How to back up your data and set up as a new device

I bought my iphone unlocked from carephone warehouse, I had a problem with the phone and apple swapped it over but they locked it to tmobile!!! what can i do?? I have changed contracts and can not use my phone!

I bought my iphone from carephone warehouse, sim free and with no contract. 5 months down the line I had a problem with the phone and I booked a genius appointment, they swapped my phone and gave me a new phone but they locked my phone to tmobile!!! I now do not use tmobile and I have an iphone which is locked to tmobile!!! I bought an unlocked phone and apple have locked it!!! what can i do?

In response to this, Carphone Warehouse (and Phones4U) sell what is commonly referred to as "sim free" handsets - these are not the same as unlocked. Sim free handsets will automatically lock to the first network sim card that the phone is activated with, and that will be permanently. The only way to unlock the handset would be to go through the network (T-Mobile I understand) and request they unlock it for you. More than likely, there will be a charge as you are no longer a T-Mobile customer.
If you ever want to purchase a new unlocked iPhone, the only place you can buy one is from Apple directly. Any other place will most likely sell sim free handsets.

I bought my 4S on 25th December , after using for 5 days I realize the phone become too hot even in a normal room temperature , even no application in used/opened

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