I bought my iPhone 5 from Australia one year old can it be exchanged or can body be changed

I bought my iPhone 5 from Australia,one year old now it's got cracked from back sides can it be exchanged or can i get off on iPhone 5s if I return this!!! Or can the body be changed

Apple will offer you an out of warranty replacement, cost is US $269. You will get exactly what you have now...same model, color & size.
Be aware, if you purchased the phone in Australia, you can only do an out of warranty exchange in Australia.

Similar Messages

  • I bought my iphone from australia and i cant use it here in philippines

    My husband bought a 2nd hand iphone from Australia for a present. but doesnt work here in philippines.
    I try to connect to itunes but looks like is lock. we already call the telstra as what my husband say its working properly there,
    but until now, dont have responce.. so what i need to do??

    Get the phone unlocked from the carrier in Australia - they are the only ones who can do this and you will then be able to use the phone.
    If it is the activation lock, then you may never be able to use this phone unless you get the details from the previous owner of the phone.

  • HT204053 I bought an iPhone  from some one and it says the maximum number of accounts has been entered for iCloud login how can I get iCloud now?

    Please help

    Restore it as new.  Why wouldn't you do that when purchasing a used device from another individual?

  • Hello I have a 3G and a 4G iphone, purchased in Australia where I lived. But, now I am living in the USA. I understand both iphones from Australia have GSM language - Is there any way I can use either of these iphones in the USA?

    Hello  I lived in Australia for 3.5 years, using a 3G and a 4G iphone.  In April I moved back to the USA and would like to use one of these iphones.  I understand Australia iphones use a GSM language and AT&T is the only carrier that will allow me to use for the GSM.  When trying to sign up with AT&T, the SIM card would not work.  When visiting Apple in Walnut Creek, CA, they said that these iphones I have cannot be used in the USA.
    Before moving back to the USA, I visited the Apple Store near Sydney and they said I could unlock them to use them in the USA.  THey did something with the 3G iphone, but when I was at AT&T in Walnut Creek, I could not get the 3G to work.
    Bottom line:  can I use either my 3G or 4G iphone that I bought in Australia here in the USA?
    Thank you for your help.
    KInd regards,
    Susan Williams

    You should contact the carrier (in Austrailia I presume) to which they are locked to as they are the only ones that can unlock your iPhone.

  • I bought my iphone from uae, if I upgrade my ios here in philippines can activate facetime?

    I want to activate facetime but my iphone is from uae,
    But im in philippines right now. If I upgrade my iphone ios, here in philippines can i activate facetime?
    And my apple id is registered here in philippines

    If I remember rightly FaceTime has been disabled in certain Arab countries by the government in those countries and UAE  is one of those countries   If you bought the phone in UAE  it doesn't matter where you activate it your will not get facetime

  • I want to exchange my iPhone 5 for a new one, but I bought it online from the factory (unlocked), how do I do this? Can I go to a retail store? or Should I send it back by mail?

    So I bought this iPhone 5 probably a year ago now, and I want to exchange it for a new iPhone 5, or if possible an iPhone 5s (if they don't have iPhone 5 anymore), idk.
    EITHER WAY, I've read in the web a little about this and apparently I can't do it via going to a physical retail store. Or can I?
    ps: on a side note, I heard I need to pay a $50 dollars fee in order to use my AppleCare + warranty, the "exchange your iPhone for a new one" one.
    But a friend here in Mexico actually just exchanged his and they didn't charged him a thing. Is this also the same in the US? Can I exchange it here in Mexico? Or what are my options here, since I bought it from Apple.com/online?

    The program is for replacement since Apple does not repair iDevices...you take your non-working or damaged iPhone to an Apple store genius bar, or send to Apple service, and they provide a refurbished unit as a replacement, for a fee, of course.  You will have to talk with Apple to see if you get all components or just the iPhone replaced.
    With AppleCare+ you can have two out-of-warranty replacements for a cost of $49 each.

  • HT201269 i bought my iphone 4 about a year ago and just decided to upgrade it to ios5 just recently. My phone restored to to its factory settings and when I clicked continue restore from back up it is now asking a backup password which i dont remember set

    i bought my iphone 4 about a year ago and just decided to upgrade it to ios5 just recently. My phone restored to to its factory settings and when I clicked continue restore from back up it is now asking a backup password which i dont remember setting up one. I am currently using a windows vista PC. How can I retrieve the password or restore all my old data into the new OS. I have been reading blogs about the same situation and is it true that it is one of apple's bugs?

    It is NOT a bug.  You provided a password.  If you can't remember it, you can't restore your phone from backup.  Very simple.

  • I have bought apple care from australia and it will be validated in india also ? and it will provide me australian 3 year warranty or international ?

    i have bought apple care from australia and it will be validated in india also ? and it will provide me australian 3 year warranty or international ?

    AppleCare for computers is international.

  • I bought a iphone froma friend just to use for a ipod but when i put it up to itunes it ask me for a sim card i dont have one and i was wonderiing how do i pass this problem

    i bought a iphone froma friend just to use for a ipod but when i put it up to itunes it ask me for a sim card i dont have one and i was wonderiing how do i pass this problem

    Insert a SIM card. If the phone is carrier locked, it must be from the correct carrier. You MUST have a SIM card present to activate the device. The SIM does NOT have to be "live". That is to say, the account it is/was tied to, does not have to be active.

  • If I bought an iphone from a country that blocks Facetime, can it be activated in other countries?

    Hello everyone
    I purchased an iphone 4 from Dubai around a year ago. FaceTime -as some of you know - is blocked there .
    Since I live in Muscat- Oman, FaceTime is not blocked .
    The thing is that FaceTime won't work ! Is there any settings related to the IP address and the DNS that can be changed to activate FaceTime here in Oman?
    A general form of the question is : if I bought an iphone from a country that blocks FaceTime , how can it be activated in others that allows it ?

    Are you absloutly sure?
    I need to make sure whether to complelty lose hope or not
    The irony is that Skype is blocked in Oman ..
    Oh well , one more reason to buy iphone 5 ...

  • I bought the iphone 4s about a year ago, he was not new. The seller told me that he did the factory unlock, but he lied. Now I live in Russia and want to use the iPhone with a local GSM sim card.

    I bought the iphone 4s about a year ago, he was not new. The seller told me that he did the factory unlock, but he lied. Now I live in Russia and want to use the iPhone with a local GSM sim card. Serial number (removed), IMEI (removed). Thank you!
    Personal info removed to comply with the Verizon Wireless Terms of Service
    Message was edited by: Admin Moderator

    Edge has very clear restrictions, one being that you must have 6 months of clean payment history which you don't. Either wait until April 14, or good luck at Sprint.
    I am unsure how it can be determined the payment mix up was the fault of CS, but regardless, the mix up was done. There can be any number of reasons why a payment could be missed without any fault on your part, however you are still the responsible party for the account and must live with the repercussions.

  • Hi! I bought my iPhone from USA and the power button doesn't work. I have warranty. I will come to UK soon. I wanna learn; can i benefit my warranty in UK?

    Hi! I bought my iPhone from USA and the power button doesn't work. I have warranty. I will come to UK soon. I wanna learn; can i benefit my warranty in UK?

    The warranty is not and has never been International.  Warranty and support are only valid in the country of origin.  The only exception is for devices sold in the EU where the EU is treated as one country for warranty and support purposes.

  • I bought an iPhone from Ebay and it did not turn on so I looked on WinSCP and it said there was NO files PLEASE can someone send me iPhon 4 files!

    I bought an iPhone from Ebay and it did not turn on so I looked on WinSCP and it said there was NO files PLEASE can someone send me iPhone 4 files!

    No, no one can do that. You need to try restoring it:
    Placing your device into recovery (DFU-Device Firmware Upgrade) mode:
    Follow these steps to place your iOS device into recovery mode. If your iOS device is already in recovery mode, you can proceed immediately to step 6.
       1. Disconnect the USB cable from the iPhone, iPad, or iPod touch, but leave the
           other end of the cable connected to your computer's USB port.
       2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds
           until the red slider appears, then slide the slider. Wait for the device to turn off.
                  * If you cannot turn off the device using the slider, press and hold the
                    Sleep/Wake and Home buttons at the same time. When the device turns off,
                    release the Sleep/Wake and Home buttons.
      3. While pressing and holding the Home button, reconnect the USB cable to the
           device. The device should turn on. Note: If you see the battery charge warning,
           let the device charge for at least ten minutes to ensure that the battery has some
           charge, and then start with step 2 again.
      4. Continue holding the Home button until you see the "Connect to iTunes" screen.
           When this screen appears you can release the Home button:
      5. If necessary, open iTunes. You should see the following "recovery mode" alert:
      6. Use iTunes to restore the device.
    If you don't see the "Connect to iTunes" screen, try these steps again. If you see the "Connect to iTunes" screen but the device does not appear in iTunes, see this article and its related links.
    Note: When using recovery mode, you can only restore the device. All user content on the device will be erased, but if you had previously synced with iTunes on this computer, you can restore from a previous backup. See this article for more information.

  • I bought my iphone from jordan and it was locked to orange jordan, now i am living at UAE how can run my phone here ?

    i bought my iphone from jordan and it was locked to orange jordan, now i am living at UAE how can run my phone here ?

    Only Orange Jordan can unlock this phone for you, provided that they offer this service. You can't use UAE SIM in this phone or it will get locked.
    If Orange Jordan doesn't offer unlocking, then your best shot is to sell your phone in Jordan and buy a new one from UAE.

  • I bought my Iphone4S from australia and then moved back to my country which is India. Two days back "GAMES" catogeries was missing from the app store. I have no idea why it went gone missing.I have treied to sign in various times but it doesn't work out.

    I bought my Iphone4S from australia and then moved back to my country which is India. Two days back "GAMES" catogeries was missing from the app store. I have no idea why it went gone missing.I have tried to signing in the app store several times but stil it doesn't show the GAMES catogery. Help me out.

    Try what Terence Devlin posted in this topic:
    Terence Devlin
    Apr 14, 2015 11:21 AM
    Re: Is Iphoto gone ? i want it back!
    in response to Johannes666
    Recommended
    Go to the App Store and check out the Purchases List. If iPhoto is there then it will be v9.6.1
    If it is there, then drag your existing iPhoto app (not the library, just the app) to the trash
    Install the App from the App Store.
    Sometimes iPhoto is not visible on the Purchases List. it may be hidden. See this article for details on how to unhide it.
    http://support.apple.com/kb/HT4928
    One question often asked: Will I lose my Photos if I reinstall?
    iPhoto the application and the iPhoto Library are two different parts of the iPhoto programme. So, reinstalling the app should not affect the Library. BUT you should always have a back up before doing this kind of work. Always.

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