I bought my iphone 5 on february it lose all the charge yesterday and i conect it to the energy and it dosent do nothing i think that posible was the charger but i try with others andf continue the same didnt get on or show taht is charging what can i do

somebody can helpme please

Have you checked the cable ? Try another one as well as the charger. Look for any dirt or fluff in the docking port where the cable fits. If it still does not work, take it to an Apple store and get them to check it out.

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Invert the colors back to normal.

I was told this morning that the iPhone 5 has iOS 6.0.2 , the iPad 3 only has iOS 6.0.1 , WHY ? They are the SAME system ,iPhone 4s , iPhone 5 ,iPad 3 , iPad 4 ALL THE SAME

I was told this morning that iPhone 5 , now has iOS 6.0.2 , WHY does iPad 3 ,iPad 4 ,ONLY have iOS 6.0.1 , when there're the same systems ??

The iPad Mini also has iOS 6.0.2. The update corrects a wifi problem on the Mini and iPhone 5.
 Cheers, Tom

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How do I download the previos software iOS 6? I have the iOS 7 and my iPhone 5S gold keeps turning off all the time!

Sorry, downgrading isn't supported by Apple.
what troubleshootings steps have you done to try to resolve your issue?

I have an iphone 4 (ios 4.3.1). I want to update to the latest ios, but it wouldn't load onto my iphone, I got error message code 3014. I tried again and it said I would lose all the contents on my iphone if I continued - help!

I have an iPhone 4 (IOS 4.3.1) and it was synced and backed up today.
I wanted to upgrade to the latest ios on iTunes (today's date is 3rd Jan 2013), it seemed to download ok (it took about 30 minutes or so), but when it tried to update onto the iPhone (I think this was what it was doing!) I got an error message that had code 3014 in it. Nowhere on Apple's website can I find a way to resolve this error code.
I then thought I would just try again from the beginning, but I then got an error message saying that if I continued I would lose all the contents on my iPhone so I cancelled it as I don't want to lose everything on my phone.
Can anyone help me as I am not very good at technical things and I really want to upgrade the ios on my iPhone without losing all the data I have on there already. An idiots guide would be great.
Thanks.

Errors 3000-3999 (3004, 3013, 3014, 3018, 3164, 3194, and so on): Error codes in the 3000 range generally mean that iTunes cannot contact the update server (gs.apple.com) on ports 80 or 443.
Update to the latest version of iTunes.
Verify the computer's date and time are accurate.
Check that your security or firewall software is not interfering with ports 80 or 443, or with the server gs.apple.com.
Follow Troubleshooting security software. Often, uninstalling third-party security software will resolve these errors.
An entry in your hosts file may be redirecting requests to gs.apple.com (see "Unable to contact the iOS software update server gs.apple.com" above).
Internet proxy settings can cause this issue. If you are using a proxy, try without using one.
Test restoring while connected to a known-good network.

Hi! My phone speaker is not working, so I cant hear people when they call me. I bought my iphone 4s on February 2013 at the Grand Central Apple Store. I would like to know if I can take it to an Apple Store in Spain so they can fix it or change it. Thanks

Hi! My phone speaker is not working, so I cant hear people when they call me. I bought my iphone 4s con February 2013 in the Grand Central (NYC - USA) Apple Store. I would like to know if I can take it to an Apple Store in Spain so they can fix it or change it. Or I need to find a way to take it to the US, where I bought it.
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You will need to return the phone to the US. iPhone warranty is only good in the country of purchase, with the exception of the EU.

I bought an iphone 4s from a pawn shop,i need to check and make sure the phone is clear to be activated in my name,i was told you can check the IMEI number,i have the number,but what do i do with it?

I bought an iphone 4s from a pawn shop,i need to check and make sure the phone is clear to be activated in my name,i was told you can check the IMEI number,i have the number,but what do i do with it?

Who is the carrier the iPhone is carrier locked with?
If the carrier has a blacklist for lost/stolen cell phones, it would be the carrier you need to contact.

FaceTime: I have a iPad, iPhone, iMac all on the same apple Id/account. Without changing id/email address can I use FaceTime between any 2 of my devices? It works from iPad to iPhone but not the other way??? I would like talk/see my kids if am away

FaceTime: I have a iPad, iPhone, iMac all on the same apple Id/account. Without changing id/email address can I use FaceTime between any 2 of my devices? It works from iPad to iPhone but not the other way??? I would like talk/see my kids if am away.
Hope you can help.
I have added a new email address but kept my Id, but I get busy when trying from iPhone to iPad as they are clashing. Like find my iPhone app hence trying to keep them all on one account

IOS: using facetime http://support.apple.com/kb/ht4319
using an ipad will use the email address since you can't make a phone call. see the link.
Your basically calling/emailing yourself that's why your getting a busy signal.

I have recently bought a second I phone4 and have the same apple ID on both of them, strangely I noticed the messages sent from one phone appearing the other one along with any pictures I sent from one of my Iphones. Is it possible to see the same msgs.

I have recently bought a second I phone4 and have the same apple ID on both of them, strangely I noticed the messages sent from one phone appearing the other one along with any pictures I sent from one of my Iphones. Is it possible to see the same msgs.

You need to setup different Receive At addresses for iMessage.
If you don't want the same pics on each, turn off PhotoStream.
User Guide

My iphone / mac no longer recognize they are the same Itunes library. When I try to sync my phone now, it wants to erase everything and replace it with the computers itunes library. I have purchased items on the phone I don't want to erase

My iphone / mac no longer recognize they are the same Itunes library. When I try to sync my phone now, it wants to erase everything and replace it with the computers itunes library. I have purchased items on the phone I don't want to erase them from the phone. The phone backs up fine, but won't sync.

File>Devices>Transfer Purchases from "iPhone" and then sync.

TS4123 This is not correct solution. I have fresh copy of Windows 7 64 bit and I have the same problem. Autorun only shows the Bonjour service. It started when try to sync more than one iphone.

This is not correct solution. I have fresh/new copy of Windows 7 64 bit and I have the same problem.
Autorun only shows the Apple Bonjour service. It started when try to sync more than one iphone over WiFi. I have two iphones and an iPad. I turned off syncing over WiFi and still has high CPU utilization. One of the CPU's is pegged at 100%. It is the AppleMobileDeviceService.exe process.

For the record, I then followed the suggestion of MarcDCMB in https://discussions.apple.com/thread/4291206 of just manually restarting the Apple Mobile Device service in Windows services.msc once each time after starting iTunes and the service no longer hogs CPU after that service restart. Not too painful as a work-around, and apparently an effective one, but clearly not a solution to the problem. Again, as above, all the other solutions didn't work for me and I have no conflicting software as far as I can tell. So you'd have to say this Apple's problem.
Also FTR, I am still on the 5.2.0.6 version of the Apple Mobile Device Support MSI and I don't know if that is relevant to this work-around working but my sense is that it is NOT relevant. I'll report back on this thread if I re-upgrade and the problem returns in spite of the service-restart approach.

Hi, I need to re-format my hard drive, as it has a virus, so will lose all my data including itunes. I therefore need to reinstall itunes - but if I do this will I lose all the music that I have bought? How do I reinstall music to the new itunes?

Hi, I need to re-format my hard drive, as it has a virus and is corrupted- so I will lose all my data including my itunes software. I guess I will need to reinstall itunes again - but if I do this will, I lose all the music that I have bought or imported into my library? How do I reinstall my library/playlists to the new itunes?
Thanks

Make a backup of your media and other important files.
Just to be safe, make a backup of your entire iTunes directory.
Restore computer or do whatever it is you need to do.
Restore your media and other important documents.
Install iTunes.
Try using search next time... this gets asked way too frequently.

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Try restarting your router as a first thing, this sometimes works for me.

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I followed all the directions to get Norton 360 to work with Firefox 8, but nothing works. I love Firefox, but if my Norton 360 won't work with it I'll be stuck with IE, which I do not like. Please Help Me!

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Thank you,
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[email protected]

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I bought my iphone 5 on february it lose all the charge yesterday and i conect it to the energy and it dosent do nothing i think that posible was the charger but i try with others andf continue the same didnt get on or show taht is charging what can i do

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