I bought my iphone from a lady at the mall but she didnt remember her icloud password well now i keep getting pop ups about the icloud password but she doesnt remember it and whenever i try turning it off it asks me for the password but i dont know it?

i bought my iphone from a lady at the mall but she didnt remember her icloud password well now i keep getting pop ups about the icloud password but she doesnt remember it and whenever i try turning it off it asks me for the password but i dont know it?

That is the activation lock. Your iPad will be useless unless you can remove it.

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Hi, I installed IOS7 in my iPad and now when I want to turn it on it ask me for a password, when I configured I do not remember to ask me for a password , and now it is blocked I put some password that could be but no one of them are, what can I do ?

Hi, I installed IOS7 in my iPad and now when I want to turn it on it ask me for a password, when I configured I do not remember to ask me for a password , and now it is blocked I put some password that could be but no one of them are, what can I do ? Please help me

Hi, I installed IOS7 in my iPad and now when I want to turn it on it ask me for a password, when I configured I do not remember to ask me for a password , and now it is blocked I put some password that could be but no one of them are, what can I do ? Please help me

HT1766 I have an iphone 5 and I keep getting pop ups asking for my voicemail password and it is so annoying.

I have an iphone 5 and I keep getting pop ups asking for my voicemail password. How do i get rid of it?

Contact your carrier and have them re-set your voice mail password. Once they do, you should only have to enter it once. Then you won't be prompted again.

Virus for macbook pro warning. ran software and didn't detect anything buy i keep getting pop ups

i had a virus warning for my macbook pro. ran anti virus software but nothing was detected. however i keep getting pop ups.

Harry
You Mac does not have any viruses as there are no viruses for MacOSX. What you have a malware scam. Did you download MacDefender, or MacProtector? To get rid of them, open activity monitor and look for the process MacDefender, or MacProtector, double click the process and force quit. Go to system preferences to accounts, login items and remove MacDefender, or MacProtector by highlighting it and hitting the minus sign. Go to your applications folder and drag MacDefender or MacProtector to the trash. Open finder and do a search for Macdefender or MacProtector trash any related files. Do the same with a Spotlight search, it is the little magnyfing glass far top right in the menubar. Lastly, go open finder, select your user folder, go to library then loo in aoplication support and remove MacDefender or Mac Protector from there, close that folder then go to preferences and remove any preference file for MacDefender or MacProtector. Hope this helps.
Joseph

I keep getting pop ups from spyware advertisers wanting me to purchase spyware. they won't go away or allow me to do anything else.

I keep getting pop ups from your spyware advertisers wanting me to purchase spyware. they won't go away or allow me to do anything else. It is extremely annoying.

Mozilla Firefox does '''not''' support/endorse/encourage spyware advertisers.
If you think these popups are from spyware advertisers, you should try to scan and remove the spyware from your system. This article has more information on how to do that: [http://kb.mozillazine.org/Popups_not_blocked#Spyware_on_Windows Spyware on Windows].
In future, you can install the [https://addons.mozilla.org/firefox/addon/adblock-plus Adblock Plus add-on] to block such ads.

I keep getting pop ups to enter apple Id and password

I keep getting pop ups to enter apple I'd and password

Do NOT click on popups or webpages offering updates to Firefox.
You appear to be posting from something other than Firefox (Internet Explorer ?)
Are you able to post a screenshot, it is probably a scam.
* [[How do I create a screenshot of my problem?]] <br /> (Please use a .jpeg or .png type compressed image; not some massive high resolution bitmap)
(Note AFAIK Firefox is soon to start a campaign to upgrade outdated versions but even that will be through the ordinary Firefox interface not through popups)
Please see
*[[Update Firefox to the latest version]]
**[[Firefox failed to update - how to update manually]]

HT201303 Dear Customer Service: It is very frustrating for me. My Visa account keeps getting declined at Apple. I used this very same Visa card on Amazon with no problem. I checked my status for the card and it is still all good. My friends an

Dear Customer Service:
It is very frustrating for me. My Visa account keeps getting declined at Apple. I used this very same Visa card on Amazon with no problem. I checked my status for
the card and it is still all good. My friends and I buy a lots of Apple applications on iTune.
We have the correct CVV2, Expiration Date and Billing address, but you keeps declining us. Please fix this problem for me. The issuing bank for this card is Techcombank, one of the largest banks in Vietnam. According to the bank, the transaction is processed in the US. This is a legitimate Visa card.
Please let me know as soon as possible. Apple does a disservice to its brand name by declining legitimate Visa account holders from using the cards in Vietnam.
Sincerely,
<Edited by Host>

Just as a warning, your credit card number has been sent in the clear to probably thousands of people, including anyone who subscribes to e-mail alerts to this forum. That's very, very bad. The credit card should be considered compromised at this point, and you should cancel it immediately, if you haven't done so already.

Is MacKeeper supported by Apple? I keep getting pop-ups from it but I'm also getting them each time I click links within links? This is all new.

Is MacKeeper supported by Apple? I keep getting pop-ups from it but I'm also getting them each time I click links within links?

Please post a screenshot that shows what you mean. Be careful not to include any private information.
Start a reply to this message. Click the camera icon in the toolbar of the editing window and select the image file to upload it. You can also include text in the reply.

I keep getting pop ups saying that my subscription has expired? I have paid and have credit because this has happened before and I paid 3 times. Can I just download the programs rather than pay a monthly charge?

I keep getting pop ups that say my subscription has expired? I have paid and have credit because this has happened before and i paid 3 times. Can I just buy a download instead of paying a monthly subscription?

We often find this happens when the wrong software gets run (so the subscription doesn't apply).
So,to start with what exactly is your subscription for - please check your account details and confirming email?

I use MacIntosh, system 10.5.8. But I keep getting pop-ups . I have tried to install Firefox and it responds saying it is not compatible with my systems architecture. What should I do to stop the pop-up?

I use G4 MacIntosh, System 10.5.8. I keep getting pop-ups asking me to upgrade my version of Firefox. But when I try to install I get the message that Firefox cannot operate with my computers architecture. How can I stop the pop-ups?

I believe Firefox 4 is Intel only. That means it will not install on a PPC Mac. You can get TenFourFox, which is made for PPCs.
http://www.floodgap.com/software/tenfourfox/

I downloaded Adobe Flash and I have not installed and I can't delete it! It asks me for a password

I downloaded Adobe Flash Player and I have not installed and I can't delete it! It asks me for a password!What do I do?

What is your operating system & version?
What is the file name of your download?

How do i get keychain off my computer!?!?! Ive tried absolutely everything, keychain won't reset itself. Ive done everything anyone has suggested in apple support. Keep getting pop ups, mail won't work any more, i can't do ANYTHING.

Every time i log into my computer, i get bombarded with pop ups asking me for numerous passwords, i enter the CORRECT ones in for my email accounts and they keep coming up, i cant do anything to get this off. Keychains suck i dont know why anyone would have made these.
I go to the keychain preferences in finder and i try to unlock the local items keychain but it wont because i dont know the password, ive tried any password it could possibly be and it wont go through. I also cant reset it becasue it says "invalid aegument" every time i try to do that in First Aid.
Everything anyone has said to do wont help. I cant even get my mail accounts to come online but they still work in my phone. I even downloaded the newest version 10.9 or whatever and it doesnt work. My mail accounts are all screwed up, so is icloud, and messages app i cant even use it. ive restarted my computer a million times so dont suggest that either.
Oh and for those of you who are going to tell me to go to /library/keychain or anything like that, my computer says that the file or folder doestn exist.

Please follow the directions in this support article. If there's no change, see below.
Back up all data. Open the iCloud preference pane and uncheck the Keychain box. You'll be prompted to keep or delete the keychain items. Choose to delete and confirm. Then re-check the box. Follow one of the procedures described in this support article to set up iCloud Keychain on an additional device. Test.

HT202225 I keep getting pop ups on my iMac for the first time in 6 years after one of my kids tried to watch football through crichd tv. safari now opens with smart search engine rather than google every time i try to open a new web page.

Ever since one of my kids tried to watch football on a website called crichd tv I keep getting pop us come up like Mackeeper and every time i try to open a web page it comes up with Smartsearch rather than google which is my preferred search engine in preferences. I have blocked extensions and changed homepage to google but this Smartsearch keeps overriding. Also a thing called MacKeeper keeps popping up I have followed the instructions to uninstall but the file it says to move to trash from the Applications folder but it simply isn't there or anywhere else. The file to uninstall Smartsearch is also not where they say it is in Library>frameworks>
Very frustrating from going from a perfectly working system to a now very frustrating and annoying pop ups coming uo after every time i open a new web page.
Any help or assistance in this matter would be very much appreciated.
Russ

You (or your kids) inadvertently installed adware. You do not need to download or install anything to fix it.
Any tips on how to stop it from happening?
Yes. To learn how to avoid it in the future read How to install adware.
If you require them, Apple's removal instructions are linked in the Recovery Procedure near the end of that document. Read and follow them carefully. Pay particular attention to the easily overlooked passages directing you to restart your Mac when required.

TS1702 i was watching a tv series on my Ipad thru VIKI when it suddenly froze and I could not turn it off even if i pressed the sleep/wake and home button

hi i was watching a tv series on my iPad3 thru the app VIKI when it suddenly froze. I tried to turn it off by pressing the sleep/awake and the home button but it would not go.

Try reset a few more times.
Hold the Sleep and Home button down for about 10 second until you see the Apple logo.

I am really upset because I have a subscription to Readers Digest on my iPad and can't access my issues. It asks me for a password and ID I don't have and I can't figure out how to get help from apple or readers digest.

Need help and Apple or Reader's Digest are no help

There is a customer service 800 number on here that may be of some help for you (I hope)
EDIT. I had a link that was working and now it will not work. OK - this is really ticking me off now. Here is a C&P.
1.
Where can I download the Reader's Digest magazine app?
You can download the app from the Apple App Store : click to RD page in iTunes
2.
How much does the app cost?
It is free to download the app and there’s a gratis previous issue you can sample. Once you’ve downloaded the app, you can buy individual issues ofReader’s Digest for $3.99 each - the same price you’d pay for the print magazine at a newsstand.
3.
Can I buy a subscription to Reader’s Digest magazine on the iPad?
Yes. You can get a month-to-month subscription for $1.99 per issue, or you can get a yearly subscription for $14.99.
4.
I already subscribe to the print version of Reader’s Digest. Can I get the digital issues as part of my subscription?
Yes, for a limited time, U.S. print subscribers can access iPad editions for free. That includes all the additional videos, slide shows, additional articles and cartoons - a terrific value! Just tap the red button at the top right of the screen and follow the instructions. You’ll need the mailing label from a recent issue to enter your subscriber information. Once registered, your email address and ZIP code will serve as your log in username and password.
5.
Where on the mailing label can I find my subscription account number?
As indicated in the image below, the account number is on the second line from the top of your mailing label. It has 10 digits.
6.
I entered my account number and ZIP code, but nothing is happening. What should I do?
Call our toll-free Customer Service number: 877-342-4775.
7.
Is access to the iPad app included for international subscribers?
We’re sorry, but access is available only to subscribers in the United States at this time.
8.
I’m not seeing a subscription option in my in-app Store - what gives?
You need to update your app in order to subscribe.
9.
What content is included in the app?
Everything that is in the print magazine is also in the app. Plus, bonus photos, articles, videos, cartoons and animation, graphics, and various interactive features.
10.
What devices can the app be used with?
It is available only for the iPad at this time.
11.
Will new issues be delivered to the app automatically?
Not automatically, but you will receive a notification when each new issue becomes available. If you have subscribed to the app you can download it immediately. If not, you can choose to purchase and download the individual issue.
12.
Will the issues I purchase expire?
No. Once you purchase an issue, you will have access to it for as long as you keep the app.
13.
About how much memory does one issue take up?
An average issue will take up between 300 and 500 megabytes. With a good WiFi connection, it should take only a few minutes to download.
14.
If I delete an issue, can I download it again for free later?
Yes. Simply touch the home icon in the upper left corner of your app to go to see all available issues. Tap the “archive” button next to an issue to remove it from your iPad and free up disc space. You can re-download it for free at any time.
15.
How do I cancel my subscription?
Your subscription will renew automatically each month (for monthly subscribers) or each year (for annual subscribers) unless you take action to cancel it. To do so, open the "Settings" app on your iPad and select “Store.” Tap on your Apple ID and select “View Apple ID.” Once your account information appears, scroll down to "Manage App Subscriptions." Here you can turn your subscriptions off and on.
16.
Can I share the digital issue with friends?
No. There are currently no share features available.
Message was edited by: Demo

I bought my iphone from a lady at the mall but she didnt remember her icloud password well now i keep getting pop ups about the icloud password but she doesnt remember it and whenever i try turning it off it asks me for the password but i dont know it?

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