I bought my macbook pro for only a day, and see what happens....

The computer is running pretty laggy a little bit and also I cannot shut it down... When i press shutdown, the only disappeared was the bar on the top. the task bar on the bottom still there.... And when i tries to shut it down by pressing the physical button.. It still wouldn't work....
It takes longer to start the mac every time...It's really annoying
Anyone know whats going on with my mac?... Is it possible to let apple set up a appointment and see what happens and if i wasn't satisfied with the result can apple change another one for me?(I bought the mac at my local eletronic store. Not Apple store) Thanks!

This is a user to user forum. This is not Apple. You are covered by warranty. Stop down to your local Apple store or make an appointment online. You need to make the appointment not Apple. You also have free 90 day phone support so you can call Apple at 800-275-2273 and talk to tech support.

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I bought bought my Macbook pro after 7th of June, and the store told me that i will get the Lion OSX for free, but from the app store, it is asking me to buy?

I bought my Macbook pro after 7th of June, and the apple store employee that sold it to me told me that i would get the OSX lion as a free update, however, whenever i try to update, it is asking me to buy! Anyone knows how to solve this problem?

Check out this link:
http://www.apple.com/macosx/uptodate/
Cheers

I bought my Macbook Pro on 23rd July 2011 and was told that I was able to get the free upgrade to OS X Lion.

I bought my Macbook Pro on 23rd July 2011 and was told that I was able to get the free upgrade to OS X Lion, and that it would automatically update when I register my Mac. I registered it when I first turned it all on, I then waited thinking that it might be in a system update package. This, however, never happened. Am I eligable for the free update, if so, how do I get it? I am currently running on the latest version of Snow Lepeord.

You get it here:
http://www.apple.com/macosx/uptodate/

I got a MacBook Pro for the first time and just install iTunes.... how to I get my purchased songs from my Windows 7 to my new MacBook Pro

I got a MacBook Pro for the first time and just install iTunes.... how to I get my purchased songs from my Windows 7 to my new MacBook Pro..... please try to make it easier for me since im new to the Mac OS

1) Copy all music files to a thumb drive / external hard drive.
2) Open iTunes on your MacBook Pro (congrats!)
3) Under the File Menu, select "Add to Library." Navigate to the folder with your music in it and click "Open." Bam! Music.

Buying a Macbook pro for the first time and i need your opinion

Hello everyone! I'm buying a Macbook pro for the first time and i need your opinion. I'm a Web Developer / Graphic Designer, and i need this macbook for my work. Currently i have these 2 options:
1) Macbook Pro with Retina (13")
128GB SSD, 2.5GHz Intel i5 Processor, 8GB Ram
2) Macbook Pro i7 (15")
Intel i7 2.6 Processor, 8GB Ram, 750GB HD
So my dilema is. Do i go for the newest 13" Macbook Pro Retina & SSD drive or do i go for the 15" Macbook Pro i7 non-Retina, non-SSD hard drive?
Help this first time Macbook buyer (me) to decide which model to choose

Injektil wrote:
Hello everyone! I'm buying a Macbook pro for the first time and i need your opinion. I'm a Web Developer / Graphic Designer, and i need this macbook for my work. Currently i have these 2 options:
1) Macbook Pro with Retina (13")
128GB SSD, 2.5GHz Intel i5 Processor, 8GB Ram
2) Macbook Pro i7 (15")
Intel i7 2.6 Processor, 8GB Ram, 750GB HD
So my dilema is. Do i go for the newest 13" Macbook Pro Retina & SSD drive or do i go for the 15" Macbook Pro i7 non-Retina, non-SSD hard drive?
Help this first time Macbook buyer (me) to decide which model to choose
Your 2nd choice
2) Macbook Pro i7 (15")
Intel i7 2.6 Processor, 8GB Ram, 750GB HD
is user upgradable. The Retina is not.
No matter what for your needs I would max out the 16GB of RAM

I turned on my Macbook pro for the first time and the mouse is frozen

I turned on my Macbook pro for the first time and the mouse is frozen since the first screen. I did the start up, but using the comands on the keyboard. I think the laptop is configured to blind people. I just got at the desktop, but the mouse is frozen.

If this is a new machine, you have 14 days to return the machine for an exchange or a full refund. Your trackpad should work out of the box and what you're seeing onscreen may very well be settings for the partially sighted.
Clinton

Bought a MacBook Pro for granddaughter for college and she cannot access the app store to purchase apps needed for class. Always gets security questions that she did not set up and therefore she is denied access. But it does show her redeemable balance.

I bought a 13" MacBook Pro for our college bound granddaughter. She cannot access the app store as she
gets security questions to answer that she never set up, and of course it won't let her purchase anything. She has
a redeemable balance, but can't get past the security questions and can't seem to find another way to circumvent this.
What can she do?

If she has trouble with the first advisor, she can always ask to speak to a senior advisor. However, AppleCare isn't really needed in cases like this, as the iTunes Store is quite familiar with accounts of this nature, and it's more of their speciality. Your daughter may want to contact them next time, but it's only email support at the moment (soon to change).
iTunes Store Support
http://www.apple.com/emea/support/itunes/contact.html

I bought a Macbook Pro for school, but I'm regretting I didn't buy a Macbok air. Is there any way to change through Apple?

Hey, as the title reads I, about a month and a half ago purchased a Macbook Pro for school. When I bought it I was debating with myself wheter a MBA was better for my needs, since it's lighter and easier to carry around. But it was the 500gb HDD on the Pro that made me choose it over the Air. However I have now started regretting getting the Pro over the Air, since it's alot lighter which is beneficial for me carrying it to school everyday and I have realised I don't need 500gb and that 128 is enough for me.
Is there anyway to replace it through Apple?

If Hanz and Franz ("We are here the <clap> 'pump you up') are right (Google older Saturday Night Live), you can hit the gym and carrying will be easier.

I bought my Macbook Pro on 11-26-2007 and it crashed on 11-26-2009!

On November 26, 2007 I bought my Macbook Pro 15'' from KSA (But I live in Lebanon).
On November 26, 2009, my Macbook Pro suddenly went to sleep and refused to wake up. It's actually not turning on anymore, at all. I took it to fix it and they told me that I have to change the mother board which will cost me $1300.
I don't get it!
I bought it for $2500 and after only two years I have to pay more than half its price?!
Why did it crash after EXACTLY two years?
Was it programmed?
My friends had a similar problem recently and their laptops were fixed without them having to pay anything, because it was a manufacturing problem. But in my case, they refused to fix it because my laptop is not even turning on to check if it's the same problem.
To whom should I talk?

Hi mona. There are 365 days in a year. Many more than 1 Macintosh (or any other computer) crashes each day. There are millions of MBPs out there. Every now and then somebody's Mac will run into strife on the anniversary of the day on which it was bought. Far, far, more, of course, won't. (Every Mac I've ever owned since 1986 has NOT died on the second anniversary of the day I bought it. Does this mean there is a conspiracy to prevent this from happening where my own computers are concerned? Of course not !)
You can see yourself as a victim of statistical probability or you can see yourself as a victim of a bizarre conspiracy theory in which your computer (and no doubt a handful of others, but unlike the vast majority) have been specifically chosen to die exactly 730 rotations of the earth after their purchase.
Now, I, for one, would regard one of these possibilities as well nigh inevitable, and the other as absurd as the notion that world was created by an immense green dung beetle lying on its back doing what comes naturally to dung beetles and creating an earth sized sphere from the droppings of a galaxy sized cow, but, I guess, humans being what they are, some will try to read meaning into such things come what may. Searching for "meaning" is , after all, our greatest strength and greatest weakness as a species.
Some MBPs from the time when yours was made have had their logicboards replaced even out of warranty because of problems with a known defective NVIDIA GeForce 8600 graphics card. The failure of this card doesn't usually stop the computer from turning on at all though. Instead it turns on , but with nothing showing on the screen. The processor and the HD run, but there is no visual output. Your problem sounds somewhat different.
Despite this, if you feel that your problem is being dealt with unfairly by a dealer or repairer, you should contact Apple Customer Services. I'm afraid that I don't know the appropriate phone number for your area, but any of the three "Apple Authorised Service Providers" in Lebanon should be able to provide you with it. If they can't , post back, and I'll see if I can track it down.
Cheers
Rod

I bought a macbook pro retina ME665 in Dubai, and 3 month later its display stopped working properly.some white lines appeared on it and display itself became white and black. Can anybody suggest what should I do to fix this problem?

In October 2013 I was on Vacationin Dubai and bought there Macbook pro retina ME665. I returned to Kyrgystan (home town) and for New Year I was away for a week. When I came back i found that the dispaly of my laptop became white and black, some lines appeared on it. Everybody in my family told me that no one has dropped my laptop or done anything that can cause this problem. there is no any service provider of apple in my country. WIl, the international warranty cover this case? I bought this laptop not from apple store,but in a simple store and I lost reciept.

Put the Serial Number in here...
https://selfsolve.apple.com/agreementWarrantyDynamic.do
to see if it is registered with Apple..
And see here for Contacting Apple World Wide for Support and Service
http://support.apple.com/kb/HE57

Ive had my macbook pro for a week now and when i cleaned the screen 4 days ago i found a little chip in the screen so the computer was definitely chipped at the manufacture or at the store but again its almost microscopic

To whom It May Concern,i have my macbook pro its a week old and after maybe 2-3 days cleaned it and noticed a little chip in the screen when the light flashed on the computer. Also my charger sometimes just dose not work ill plug it in at a different outlet then it will work its very frustrating to have this many issues i would like to see if i could get a new charger that actually works and a macbook without a tiny chip in it
Please let me know what you guys can do about it.
Thank You,
<Edited by Host>

You are not addressing Apple, we are Apple users, like you.
Take it to an Apple Store as soon as you can, you can return it within 14 days of purchase.

Bought a MacBook Pro middle of 6 days ago. Will I get Lion for free?

Someone bought me a MacBook Pro six days ago whilst they were in America, and now Lion is out. I heard that if you'd bought a computer after the announcement date you'd get Lion for free when it was released. Is that true?

Yes you can get Lion for free. Instructions are on this page. http://www.apple.com/macosx/uptodate/

I have my macbook pro for a while now and all of sudden it just started shutting down randomly when my battery had enough life in it and only works and comes back on when I put it on the charger. Do I need to replace my battery?

I have a MacBook Pro
Keeps completely shutting down all the time when its fully charged and at random times when it is at 65% for example
Do I need to get a battery replacement? Or do I have a virus?
PLEASE HELP

Sudden power-down is most often caused by overheating. The fans in a Mac are controlled by software that measures temperatures at several points inside the computer, and increases the fan speeds when temperatures are rising. You should get it checked to be sure the fans are working as expected. Your appointment for an evaluation at the genius Bar at an Apple Store is free, in warranty or out.
Battery shortage will generally cause your MacBook to warn you, then go to sleep.
Your symptoms do not correspond with any know Viruses.

Hi i have bought new macbook pro for a few weeks ,, Facebook and Twitter both won't open the page says safari can't find server for Facebook even google chrome and firefox booth won't open Facebook

Hi i have a macbook pro retina,,,
i have been using this mac for 4 weeks ,,
in some reason Facebook and twitter booth won't open for two weeks and all of the pages work perfectly fine
i have safari Version 8.0.2 witch is the latest version for now
even google chrome and firefox won't open Facebook and twitter
i have mac os x 10.10.1

You have 14 days to return the computer w/no questions asked. Plus you have 90 days of FREE phone tech support on top of your standard 1 year warranty unless you also purchased AppleCare which gives you an additional 2 years of coverage plus FREE phone support.
Strongly suggest that you take FULL advantage of the above before it runs out. Let Apple deal w/the problems.

Macbook Pro for HD video -memory and external hard drive questions?

Hi!
I am a Macbook user, but I plan to purchase a Macbook Pro since I am now doing a lot of HD (not HDV) video editing. I live outside of the U.S. and cannot call the Apple Store, so was wondering if anyone can provide advice on the forum.
I'm interested in either the 15-inch: 2.53GHz or 15-inch: 2.66GHz. is there a big difference in speed between these?
-Is the 4GB memory the MBP comes with enough for HD video editing purposes, or would I opt for the 8GB? (here prices becomes a bit of an issue)
- Is the 500GB Serial ATA Drive @ 5400 rpm sufficient or would I upgrade to the 500GB Serial ATA Drive @ 7200 rpm [Add $50.00]
-I want to purchase an external firewire drive to store my media on-does anyone know if the G-Raid 500 would be good? Portability is a big issue for me since I travel very often.
Thank you all so much for your help!!

I looked at the 15inch and 17inch but chose the 17inch - and I am a filmmaker. I too travel on location extensively and usually carry a 15inch due to size-weight - but the 17inch is much better for HD. The video card and screen resolution in the 17inch is much better than than the 15inch but what clinched it for me was the 17inch has a CF reader and the 15inch only has a small SD card reader.
Most video HD cams are shooting straight to CF cards now.
I also upgraded to the 7200 rpm drive - a wise choice for $50 extra.
Yes 4G ram will run Final Cut OK - but if you go from FCP to motion a lot then you will need 8G.

I bought my macbook pro for only a day, and see what happens....

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