I broke my ipod touch 4g  screen by dropping it face down, will apple replace/fix it without warrenty?

???

Yes. Apple will exchange your iPod for a refurbished for this price:
Apple - Support - iPod - Repair pricing
A third-party place like the following may be less expensive. Google for more places.
iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens

Similar Messages

  • My iPod Touch 4G screen shakes when I scroll down or up.?

    I am really upset to say that my iPod touch 4G screen will shake occasionally when I scroll up or down. It also acts like it is not calibarated correctly. It will enter a program that is at the completely opposite side of the screen. Any suggestions or tips will be greatly apperciated! Thanks!

    Yes. Apple will exchange your iPod for a refurbished for this price:
    Apple - Support - iPod - Repair pricing
    A third-party place like the following may be less expensive. Google for more places.
    iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens

  • Ipod touch's screen stays a blank white? how do i fix the screen?

    ipod touch slipped out of my hands and fell. when i tried turnin it on the screen was jus white and blank. I tried holdin down the home and sleep/wake buttons down at the same time but it didn do anythin. i tried pressin buttons over and over again but it still wont do anythin! i tried almost everythin i can think of! can anyone help?? :/

    Same thing happened to me although I didn't drop it... just took it out of the docking station and immediately it suffered whiteout! After the Genius at the Apple store evaluated it, he determined that it was dead. No particular reason. Apple did, however, replace it with a brand new one at no charge since it's still under warranty. Hope yours is, too!

  • I broke my I touch 4.... Twice. Will apple give me it for free? Will they charge?

    I'm not sure!

    If accidental damage that is not covered by the warranty.
    If your iPod is within warranty, not abused (e.g., dripped) and defective Apple will exchange it for no cost. Other wise.
    Apple will exchange your iPod for a refurbished for this price:
    Apple - Support - iPod - Repair pricing
    A third-party place like the following may be less expensive. Google for more places.
    iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens

  • I was wondering if anyone could help me how to fix my ipod touch broken screen? I still have warranty with apple.

    I don't know what to do. I want to fix it at apple retail store. would it be easy or more difficult? Please help me

    Take it to an Apple retailer for warranty repair.

  • Broken ipod touch 4 screen

    my son broke his ipod touch screen. where can i purchase a replacement screen for cheap?

    Some of these places may sell screens:
    iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens
    DigiExpress.us - The iPad Repair Professionals
    iPod Touch Glass Replacement
    3rd Gen iPod touch Repair
    iPod Touch Repair
    Remember you will lose your warranty.

  • IOS8 broke my Ipod Touch Generation 5.

    iOS8 broke my Ipod Touch Generation 5. I finished the whole update part, but when I try to finish setting up my iCloud with my Apple ID and Password, it sends me all the way back to the Hello screen. Can anyone help me with this? I've tried logging in to my iCloud at least 100 times with the same result. Yes I'm putting my password in correctly. I've even turned it off and on again. Nothing is working.

    Hello there, jennamassacre.
    Since it seems the update cannot complete, you may want to try resetting your device:
    Turn your iOS device off and on (restart) and reset
    http://support.apple.com/kb/ht1430
    How to reset
    You should reset your device as a last resort and only if you can't restart it.
    To reset, press and hold both the Sleep/Wake and Home buttons for at least 10 seconds, until you see the Apple logo.
    If the issue persists, try restoring your phone again, using this article:
    If you can't update or restore your iPhone, iPad, or iPod touch
    http://support.apple.com/kb/ht1808
    Thanks for reaching out to Apple Support Communities.
    Cheers,
    Pedro.

  • How much is to change the ipod touch 5 screen at a London authorized apple store or technical support?, how much is to change the ipod touch 5 screen at a London authorized apple store or technical support?

    how much is to change the ipod touch 5 screen at a London authorized apple store or technical support?, how much is to change the ipod touch 5 screen at a London authorized apple store or technical support?

    Big thank you, KP.
    I will try it out    Though I did try something similar before I posted to you ... and was unsuccessful 

  • My ipod touch camera screen is upside down

    my ipod touch camera screen is upside down and as well as  apps. portrait lock is not on. I've tried restoring it, backing it up, resetting the settings, and the placing it on a table and thumping the back....i dont have a warranty any more so i cant just take it back and get a new one. is there any ideas that will actually work or is there any way i can buy a warranty for my ipod touch? PLEASE HELP!!!

    Try:
    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Reset all settings      
    Go to Settings > General > Reset and tap Reset All Settings.
    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
    - Restore from backup. See:                                 
    iOS: How to back up                             
    - Restore to factory settings/new iOS device.
    If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
      Apple Retail Store - Genius Bar              
    Apple will exchange your iPod for a refurbished one for this price. They do not fix yours.
      Apple - iPod Repair price

  • My apple ipod touch's screen randomly went dark. now it won't charge, turn on, or connect to itunes on my computer. HELP!!

    i have no idea what to do. my apple ipod touch's screen randomly went dark. now it won't charge, turn on, or connect to itunes. PLEASE HELP!!

    See Here...
    Frozen or unresponsive iPod touch
    Try this First...
    Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...
    Wait for the Apple logo to Appear...
    Usually takes about 15 - 20 Seconds... ( But can take Longer...)
    Release the Buttons...
    http://support.apple.com/kb/ht1430

  • Ipod Touch - White Screen Lock Out - Apple response poor/process inflexible

    Hi
    I have 2 Touchs and one has the random white screen issue. Screens goes grey`white and there's nothing you can do, till what seems like it needs to be recharged. i haven't had this happen when at home and near the 'master dock' .
    I see thats its a prob that is more and more common, and have also seen on other forums that Apple are acknowledging it and in some cases have been providing freebies as sweeteners as well (allegedly).
    So first - does anyone have any 'fixes' - other than what I have seen which is a replacement?
    And secondly this is my 'Apple Service experience so far'
    I called Apple UK support on Thursday morning, and pressed the options for Ipod and then Touch.
    A woman answered and as soon as I told her my issue she advised she was IPHONE SUPPORT ONLY as that was section I had come through to and could not help me. I asked to be put through to relevant help section.
    On hold for a few mins then line went dead.
    Called back - making sure i pressed Ipod Touch options - in case it was user error first time - (it wasn't BTW) anyway got put through to IPHONE support again. This time the woman agreed to help, although i shall temper that by saying that my perception was that she started that day and had a script of 'if x do y' questions.
    I explained the issue and that I had carried out web research. She was very polite but asked me questions I had already answered in my pre amble - i.e. screen is locked out, no response from buttons etc - but I was still asked what happens when you press the power button. Anyway I stuck with it - she then asked what firmware I had, and i advised I just upgraded to 1.2.
    Ah thats the problem - you need to upgrade to LEOPARD (I have Tiger). That annoyed me as clearly thats rubbish and was really her ' ad libbing' I explained I had 2 touchs and other was fine.
    She consulted a colleague and suggested I either send it in or make an appt at my local Apple store. Thats when it really went down hill...
    More disappointed at the process, I called my local store (Regent Street - London) and was advised that the Touch would be replaced under warranty - but that I needed to make an appt to have that done, and no they couldn't make an appt on line (you are warned that up front in the recorded message before you get to speak to anyone). This I find odd - two people from Apple advise I can get a replacement under warranty, yet I have to make an appt - thats not good service.
    As i am nearby, I decide to go to the Apple store anyway. I get same story and ask to speak to the manager. He is very well trained. He says all the diplomatic things, he agrees unit will be replaced under warranty, but says I have to see a technician - but I cant until tomorrow at earliest.
    What then follows is a discussion about the process - his argument is that it allows the customer to attend at a time that suits them (but it suited me NOW - I was nearby). In reality the converse is true you can only chose a slot that suits apple.
    The manager, stated that there are two diff stocks of goods. Items for sales and items for replacement. I suggested that he went to the replacement pile and provided one from that. NBo go - the technical dept could only do that.
    I agree that booking for TECH SUPPORT is a great idea, but for a product replacement under warranty - especially when 3 people (and user forums) had advised this would be the case - this is not good service at all. The manager looked at me and uttered platitudes along the lines of ' thats your opinion', ' you are entitled to think that' - all of them verging on patronising. he even went as far to say that customers like being able to book a slot - erm - they have no choice!
    He advised he 'would take my views on board' and would 'pass them on to the manager' - he was in fact the deputy manager. I left my details and explicitly asked for her comments - needless to say I am still waiting.
    So i feel like I have fallen out with a close friend. I have been an Apple convert for 2 years now and this is our first major falling out. I am annoyed, as a customer, at being treated like this and forced into such a rigid system, and bitterly disappointed that a company that has such a a wonderful end user experience in terms of the products themselves and the sales side should treat loyal customers (in fact any customers) this way when trying to dal with faulty goods!
    So, anyone have any thoughts - agree/disagree - who can I voice this to in Apple - the store doesn't seem to care past lip service!
    I will also try to repost this on the general area if there is one
    Rgds
    Michael

    Hi,
    I used to work at an Apple Store so I have 2 summers of customer service experience under my belt. Let me just say that, yes, I empathize. Some of the store policies are ridiculous, which is partly why I left the company. Well, ok no, I just like to say that that's why I left. I'm actually a student.
    Anyways, whoever told you that you can't make an appointment at the Genius Bar was WRONG. Shame on them. Go to this website (it's just apple.com/uk/retail (and Regent Street's site specifically) and on the right hand side there's a column for you to click Genius Bar Reserve.
    http://www.apple.com/uk/retail/regentstreet/week/20071118.html
    Here's the entire gist of the store policy. The store is obligated to give you a new iPod Touch if there's a manufacturer defect within 2 weeks of your original purchase. You'll still need a Genius Bar appointment, but all they do is take a look at it, confirm that it's a defect, and they'll return it for you (& they'll label it as DOA - Dead on arrival), and give you a new one. Easy.
    I'm guessing you are outside of the 14 day period which is causing you all the trouble. So now we're talking about the year warranty. So you got your replacement iPod touch. Should there still be a defect in your replacement, you still have 14 days from the day you received THAT iPod touch to get a new one. There's a chance that if you talk to the manager (a different one and there are several), he'll hook you up with a brand new iPod touch, without having to go through replacement protocol.
    The manager you talked with sounds like a jerk to me, and believe me, I hate it when Apple employees try to think theyre "all that." We student employees used to laugh at how seriously some employees took it. But really, those guys are there to help you and give you solutions, at least that's the company line. With that in mind, demand them to do what's right. I wish I could actually help you. I used to take care of people in situations like these all the time.
    Good luck.

  • Hi my ipod touch 8gb won't turn on just get the apple sign in middle of screen and my laptop also can't find my ipod wen i plug it in? any help would be greatly appreciated thank you.

    hi my ipod touch 8gb won't turn on just get the apple sign in middle of screen and my laptop also can't find my ipod wen i plug it in? any help would be greatly appreciated thank you.

    OR use this method
    1. Press-hold the Home button (big circle below the screen)and the Sleep/Wake button (on top of the iPhone) simultaneously.
    2. Continue holding both buttons (Ignore the"Slide to power off") until the iPhone shuts off and begins to restart.
    3.You may let go when you see the silver Applelogo.
    Thats all Folks!!

  • Why is my iPod Touch 4G screen flickering light and dark?

    my iPod Touch 4G screen flickering light and dark all the time?!?! I also have this problem where at the VERY bottom of the screen, Theres this white bar that keeps flickering on and off!! PLEASE HELP ASAP!!!

    The screens are practically the same.
    Did you purchase your iPod Touch second hand or direclty from the Apple Store? I would recommend that you go back to the Apple Store and show them both devices in action so that they can advise you closely.

  • HT201274 After i erased all my content and settings on my ipod touch my screen has the itunes logo with the cable. how do i get my ipod to work again?

    After i erased all my content and settings on my ipod touch my screen has the itunes logo and a cable on it. how can i get my home screen back?

    Connect the iPod to your computer and restore via iTunes
    iTunes: Restoring iOS software

  • My charger broke so I gave my sister the charger, and my iPod touch for proof. She took it to the apple store and traded it for an iPhone 5c. I was wondering if apple can do something for me so I could get my ipod back?

    My charger broke so I gave my sister the charger, and my iPod touch for proof. She took it to the apple store and traded it for an iPhone 5c. I was wondering if apple can do something for me so I could get my ipod back?

    I have no idea what you meant by giving your sister your "iPod touch for proof". Proof of what?
    The only way she could have traded it was recycling it for 10% off the cost of a new device but the Apple Store doesn't do this as far as I know for iPhones. You could take the receipt for your iPhone to the Apple Store and show it to the manager but you really need to solve this within your family.

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