I brought an iPhone 5S two days ago, and my home/sleep button has stopped working. However somehow theres a few tiny dents/scratches on it. Will apple still replace my phone?
(as my concern and issue is the faulty button)
Take it to the store, explain your situation, be calm polite and understanding, if they decline ask if they have any further options that are not hte OOW.
REmember politeness get's results, people will try to get you out if A: Their busy, and B: You're rude
Similar Messages
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My centre button has stopped working and my top lock button has stopped working too. I've had this iPhone 2 years now, can I take it into apple and swap for another phone or am I not covered? Thanks
The standard Apple warranty is 1 year. I believe you can purchase AppleCare+, which extends the warranty to two years from the date of purchase. This extended warranty needs to be purchased within 30 days of the purchase date for the phone.
If you have the extended warranty, you may be able to get a replacement phone at no cost. You will need to make an appointment at an Apple Store Genuis Bar and have them take a look at the phone.
If you did not purchase the additional warranty coverage, you should be able to purchase an Out-of-Warranty replacement, which is $199 for the iPhone 4S.
~Lyssa -
my iPhone 4 has water damage and a cracked screen but i have no warranty will apple still replace my phone at a cost?
Yes, out of warranty replacement for the iPhone 4 is $149.
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he centre Home key button has stopped working on my iphone 4. Also it keeps on hanging. need help!!
Settings > General > Accessibility > AssistiveTouch > Toggle ON
This can serve as you on/off sleep button until you can have it repaired. -
Can anyone tell me whats wrong?
If you've had it for less than a year, then it's still under warranty. Take it to an Apple store or an authorized service facility. See http://support.apple.com/kb/HT1434
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I sync'd iPhone 5 two days ago w/o any issued or problems. Connected phone to iMac for a charge yesterday and iTunes stated an auto sync. iTunes popup box appeared stating phone could not be sync'd b/c I needed an additional 27GB of storage, apparently to load iTunes Library. I did not change or modify any settings. Has anyone experienced this or know how to solve this syncing issue.
Side note: iTunes does recognize that my phone is plugged in, charging. Thank you.One additional finding this morning ... iTunes can't handle my iPad being connected. Immediately upon recognizing the iPad, iTunes comes up with the same message as happens with the iPod indicating "iTunes has stopped working," forcing an immediate shut down of the program. Opposite the case with my iPod, iTunes at least recognizes my iPad.
No idea. This is madening. -
Send a text two days ago and recipient receive this text message over and over again
send a text two days ago and recipient receive the same message over and over again! Is it something wrong with my iphone 4?
Does you Messages app show repeated sending of the same message? I agree it is most likely carrier related.
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Ok my phone was working fine two days ago and it stared to say connent to itunes how do i get it off
ok my iphone 3gs or 3g was working fine two days ago and it stared to say conniet to itunes can u help me
Hi agforlife2010,
If your iPhone isn't responding and is displaying a screen indicating you need to connect to iTunes, you may find the following article helpful:
Apple Support: If you can't update or restore your iOS device
http://support.apple.com/kb/ht1808
Regards,
- Brenden -
HAVE BEEN UNABLE TO RETRIEVE MY OLD LIBRARY OF PHOTOS, ALBUMS AND PROJECTS SINCE DOWNLOADING AN APERTURE 3 SOFTWARE UPDATE TWO DAYS AGO. THE NEW LIBRARY ONLY HAS A FEW NEW PHOTOS IN ONE FOLDER
PLEASE ADVISE AS HOW TO RETRIEVE OLD APERTURE LIBRARY WITH ALL MY PHOTOS, ALBUMS AND PROJECTSFind the old Aperture library in the Finder and double click it to launch Aperture with that library set to the default.
And check your caps look key. It appears to be stuck. -
i bought iphone 5s 2 days ago and suddenly it turn off and start again till the white screen with apple logo and start again
please answer me as soon as possibleHello Ahmedabokamar,
Thanks for the question! I'd recommend taking a look at the following article for troubleshooting steps that can help get your iPhone working again.
iOS: Not responding or does not turn on
http://support.apple.com/kb/TS3281
Cheers,
Allen -
I just dowloaded the trial of elements 11 two days ago, but it says that trial has expired.
I don't think there is much you can do about it, but here's a help document that might explain why it happened.
Trial mode expires prematurely
http://helpx.adobe.com/x-productkb/global/trial-software-expired-early.html -
I was able to print from adobe digital editions up to two days ago and now I do not have the option to print. The "Print" option is greyed out. Please help.
Printing Expiry option might be set by the Publisher at server level. Right click on the book and select Item Info to know about the book permission.
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I rented Anchorman 2, two days ago and it wouldn't play past 13 minutes. I would like a refund please.
Click here and ask the iTunes Store staff for assistance.
(104832) -
The video and sound was working on my computer two days ago (and has ALWAYS worked on my computer since purchasing it in 2010) but now for some reason I can't play video and there is no sound. I updated software today. Still sound & video not working.
Please help.One of the following steps should help.
1. Install Adobe Flash Player.
http://get.adobe.com/flashplayer/
Restart computer. Relaunch Safari.
2. Enable Plug-ins
Safari > Preferences > Security
Web Content:
Click in the box for "Enable Plug-ins".
3. Check whether you are currently in YouTube HTML 5 trial.
http://www.youtube.com/html5
At the bottom left of the page uncheck the box for
"You are currently in the HTML5 trial".
4. Reset Safari.
Click Safari in the menu bar.
From the drop down select "Reset Safari".
Uncheck the boxes next to all items.
Check the box next to "Remove all website data".
Click "Reset".
5. Turn off Extensions/Plug-ins if any that may interfere with Flash working properly.
Safari > Preferences > Extensions
Best. -
I have selected purchased for an album on itunes (iphone 4s) 2 days ago and it is still saying downloading. What can I do?
ISHINNA wrote:
please contact me as soon as possible with proof that it is yours i hope the person hasn't left my country yet
How do you know that the owner lives outside your country?
You are wasting your time here as whomever lost the phone will most likely not look here as this is not a lost and found. If the phone is unlocked (doubtful) try calling some of the contacts on the phone so maybe they can reach the owner. In anycase turn it over to the police. They are probably better than you at trying to locate the owner.
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