My centre button has stopped working and my top lock button has stopped working too. I've had this iPhone 2 years now, can I take it into apple and swap for another phone or am I not covered? Thanks

The standard Apple warranty is 1 year. I believe you can purchase AppleCare+, which extends the warranty to two years from the date of purchase. This extended warranty needs to be purchased within 30 days of the purchase date for the phone.
If you have the extended warranty, you may be able to get a replacement phone at no cost. You will need to make an appointment at an Apple Store Genuis Bar and have them take a look at the phone.
If you did not purchase the additional warranty coverage, you should be able to purchase an Out-of-Warranty replacement, which is $199 for the iPhone 4S.
~Lyssa

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Cracked my iPhone 5! Can I take it to apple and pay to replace whole phone? If so what price does this come at?

I need to know if apple will replace my iPhone
It is still under warranty
I want the whole handset replaced and am willing to pay
Is this possible?
Thank you

Peter Gillespie wrote:
I believe you are wrong
If the donor has warranty left regardless of the OoW status the above counts
That was a quote from the OoW section
When setting up out-of-warranty service, Apple will request credit card pre-authorization for the maximum service fee listed above. This amount will be deducted from your credit limit. The final service fee we charge will be determined during testing and may be less than the service fee listed above. Certain damage is ineligible for out-of-warranty service, including catastrophic damage, such as the device separating into multiple pieces, and inoperability caused by unauthorized modifications. However, an iPhone that has failed due to contact with liquid may be eligible for out-of-warranty service. Apple reserves the right to determine whether or not your iPhone is eligible for Out-of-Warranty service. iPhones that are repaired or replaced have a 90-day limited hardware warranty or assume the remainder of your standard warranty or AppleCare service contract coverage, whichever is longer. Please see Apple's Repair Terms And Conditions for further details.
Sorry but the above is crystal clear
I admit I've never paid any attention to that note on the support page, and reading it, in my own personal experience, it is not interpreted as written, at least in the USA. Again, based on my own personal service experience, the terms that legally apply and are in fact applied when seeking out of warranty service on any Apple product, are those in the general terms http://www.apple.com/legal/sales-support/terms/repair/generalservice.html. If you read section three, there is no mention nor implication that anything done "out of warranty" carries anything but the 90 day coverage (and those terms expressly nullify any and all other).
It may also be completely different in different countries as well, depending on how local consumer laws affect what a company can or cannot do. But it has been my experience in the USA, when I have sought out of warranty service on Apple products (iOS devices as well as others), the warranty is considerd null and void, and only the limited warranty mentioned in the link above applies to the replacement device or parts.
That's all I am going to say on it as I'm not about to get into an interpretive legal debate over lawyerize in warranty documents. Anyone seeking out of warranty service can simply confirm with Apple for themselves what applies, in their specific situation and their specific country.

My wife has an ipad3 can she take it to apple and swoop it for a new one

my wife has an i pad3 that she got in march now the new one is out can she take it into apple and swoop it for a new one???

Is it defective in any way? is it less than 30 days old?
If none of this is true then no, why do you think apple would trade in iPads for new ones?
If you bought the iPad 3 less than 30 days ago some Stores can exchange it for a new iPad 4, but its a sotre by store policy.And it probbaly won;t apply anymore now that's been almost a month since the iPad 4 was released.
Other than that, what's the reason for the exchange?

My iphone4 power button does not work can i take it into apple store would they replace it with a new iphone or whats the deal?

My iphone 4 power button does not work can i take it into apple store and replace it or what are some options

Assuming it is out of warranty Apple Genius bar will exchange for an out-of -warranty replacement unit identical to the to donor
In US $149 for in iPhone 4

I brought a phone out the country and it won't work in the u.s can I take it to apple and get it unlock

I brought a phone out the country and it won't work in the u.s can I take it to apple and get it unlock

No. Only the carrier its locked to can unlock it.
You need to contact the original carrier to get it unlocked.

Hi! I used to have an Android G2 but it broke recently. Instead of buying a new one, an old friend of mine let me have his old Verizon iPhone 4s. Can I take it to Verizon and have it as a temporary phone?

Hi! I used to have an Android G2 but it broke recently. Instead of buying a new one, an old friend of mine let me have his old Verizon iPhone 4s. Can I take it to Verizon and have it as a temporary phone?

There's a couple options. It's not the easiest. Another way to not have to wait is to call V from another phone 8009220204 and they can activate it and walk you thru settings. Depending on where youre located CS might be closed but if you got the prompt for emergency tech support they are 24/7.

I got an ipod from my friend because it was disabled. is there anyway i can un-disable it on a different computer? or can i send it into apple and have them un-disable it?

i got an ipod touch from my friend because ti was disabled. is there anyway i can un-disable it on a computer it wasnt synced with? or can i send it into apple and have them do it for me?

Try here:
iPhone, iPad, iPod touch: Device not recognized in iTunes for Mac OS X
or
iPhone, iPad, or iPod touch: Device not recognized in iTunes for Windows

My phone just turned off and will not go back on. my top lock button has been broken for over a year. Help!

my phone just turned off and will not go back on. my top lock button has been broken for over a year. Help! I have tried plugging it into wall unit and computer but my home button just doesnt do anything!

It seems that year long delay from having your lock button repaired has finally caught up to you. Sounds like you have some damage to your phone that requires repair/replacement. Take it to a Apple store or contact Apple Tech Support.

Phone is frozen in a middle of a call and my top restart button do not work, how can i fix this

phone is frozen in a middle of a call and my top restart button do not work, how can i fix it

Bummer.
Without having the top button, you couldn't do a hard reset.
I'd say you might be looking at backing up and restoring through iTunes unfortunatley.

I forgot my passcode, so I was unable to access my phone. I then tried to restore it, but it has frozen during the process. It won't connect to my mac again and I can't stop the process because my lock button is broken. What do I do?

I forgot my passcode, so I was unable to access my phone. I then tried to restore it, but it has frozen during the process. It won't connect to my mac again and I can't stop the process because my lock button is broken. What do I do?

My first advice is "Back up the device, then have it replaced." Second item of advice, "Don't forget your passcode."
One of the purposes of the lock button is to recover from certain software failures. Without the lock button, such a recovery is nearly impossible. My advice would have served you best when the malfuction first developed, not after you forgot your passcode.

HT4528 My top lock button has stopped working, how do I go about getting that fixed/replaced?

My top lock button has stopped working on my iPhone 5. How do I go about getting that fixed/replaced? I bought this phone last October.

Take it to your Apple retail store genius bar ,it has 12 months warranty

The keyboard on my macbook air has stopped working. It was fine at lunch time now the up and down arrows move the page and the left and right take me into dashboard and out. The keys beep if pressed the only way to type is to use bluetooth keyboard.

The keyboard on my macbook air has stopped working. It was fine at lunch time now the up and down arrows move the page and the left and right take me into dashboard and out. The keys beep if pressed the only way to type is to use bluetooth keyboard.please help

"If none of the keys work, your computer may be showing a low battery alert that you can’t see.
Connect your computer to an electric outlet or an external keyboard to see the alert".
http://support.apple.com/kb/PH10680
http://support.apple.com/kb/ts1381
Reset PRAM. http://support.apple.com/kb/PH4405
Reset SMC. http://support.apple.com/kb/HT3964
Choose the method for:
"Resetting SMC on portables with a battery you should not remove on your own".
Best.

Iphone 4 top lock button is stuck and not working?

top 'lock' button is stuck down and wont allow me to lock my screen or turn it on and off..what to do? / are replacements free?

I had the same issue a few weeks ago. My phone was 10 months old. Apple store replaced the phone within 10 minutes. Great service.

One of my friend stole my iphone 5 and he knows my password for the phone but he's not using wifi or the sim network cause he knows that I enabled find my iphone and I wanna lock it or burn the phone he is using my pictures

one of my friend stole my iphone 5 and he knows my password for the phone but he's not using wifi or the sim network cause he knows that I enabled find my iphone and I wanna lock it or burn the phone he is using my pictures and he has shared most of my pictures and the find my phone says it will erase the phone once it will be contact to the internet
what about if he didn't? what to do pls I need to lock the phone as soon as possible am living in saudi arabia and we dont have apple store here to support me I need to contact anyone in apple store so I can give him the serial numbere and IMEI so they lock the phone with out waiting him to contact to the internet
I made a report but the problem is it was stolen from of my best friends and I dont know which one we were 4 persons in my house so I dont know which one exactly but it seems I was unlucky to chose them as best friends and trusted them for 2 years and now he's shairing my privte pictures which has dameged my life and if the goverment saw my pictures they will but me in jail for those pictures which is noraml gay pictures but our country difficutl pls any one help me

What To Do If Your iDevice Is Lost Or Stolen
If you activated Find My Phone before it was lost or stolen, you can track it only if Wi-Fi is enabled on the device. What you cannot do is track your device using a serial number or other identifying number. You cannot expect Apple or anyone else to find your device for you. You cannot recover your loss unless you insure your device for such loss. It is not covered by your warranty.
If your iPhone, iPod, iPod Touch, or iPad is lost or stolen what do you do? There are things you should have done in advance - before you lost it or it was stolen - and some things to do after the fact. Here are some suggestions:
This link, Re: Help! I misplaced / lost my iPhone 5 today morning in delta Chelsea hotel downtown an I am not able to track it. Please help!, has some good advice regarding your options when your iDevice is lost or stolen.
1. Reporting a lost or stolen Apple product
2. Find my lost iPod Touch
3. AT&T. Sprint, and Verizon can block stolen phones/tablets
4. What-To-Do-When-Iphone-Is-Stolen
5. What to do if your iOS device is lost or stolen
6. 6 Ways to Track and Recover Your Lost/Stolen iPhone
7. Find My iPhone
8. Report Stolen iPad | Stolen Lost Found Online
It pays to be proactive by following the advice on using Find My Phone before you lose your device:
1. Find My iPhone
2. Setup your iDevice on iCloud
3. OS X Lion/Mountain Lion- About Find My Mac
4. How To Set Up Free Find Your iPhone (Even on Unsupported Devices)

My iphone 4 turned black today and my sleep(lock) button doesnt work. I have tried to let it charge to see if it would restart but still nothing. what else can i do to turn it back on??

my iphone 4 turned black today and my sleep(lock) button doesnt work. I have tried to let it charge to see if it would restart but still nothing. what else can i do to turn it back on??

Unless somebody else has a micracle workaround I don't know. Probably get the phone in for repair since it has been living on borrowed time so far and now you absolutely must have a working button.

My centre button has stopped working and my top lock button has stopped working too. I've had this iPhone 2 years now, can I take it into apple and swap for another phone or am I not covered? Thanks

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