I buy a movie on apple store, but there are NO sound on it!!! i want my money back.... ¿how can i get it?
i buy a movie on apple store, but there are NO sound on it!!! i want my money back.... ¿how can i get it?
Go here:
http://www.apple.com/support/itunes/contact/
and follow the instructions to report the issue to the iTunes Store.
Regards.
Similar Messages
-
How can I play music on my macbook pro (OSX Lion) through a Pioneer receiver? I've connected them with a mini display port to HDMI cable with audio support bought at the Apple Store, but there's no sound coming through. There are 4 HDMI-in ports on the receiver - BD, DVD, DVR/BDR and audio. In my system preferences for sound, the receiver doesn't show up as an output option. Can anyone please advise. (ps, this is my first time posting a question, so I hope I can find your answers!) thanks, JP downunder
For sound, try the audio output port and connecting to the RCA audio input ports on your Pioneer receiver. Use something like this:
http://eshop.macsales.com/item/OWC/PODCONNECTOR/
Ciao. -
My ipad inbox suddenly shows 18500 emails but there are only 20 or so shown. What happened and how can I correct? Thanks
Backup, backup, backup...
T-21 wrote:
Hello.
I did not touch my computer the past week, I've only been messing with my laptop. I had my computer off a whole day. I turn it on, open iTunes, and everything is gone.
Is your laptop a different computer than your computer?
You have two computers?
iTunes is missing everything from which one/both?
I system restore. Everything is gone. None of my podcasts, apps, or music files are there.
Do you mean you reinstalled the system from scratch?
Yes, that tends to delete everything.
Or you restored everything from a backup?
Directions on where to go to download all past purchases?
Selete Store on the left side of iTunes.
Make sure you are signed in.
Click on Purchased on the right side under Quick links to redownlaod your purchases.
Then make sure to regularly backup, backup, backup all your important data . -
I bought the One Direction album on the iTunes store recently, but one of the songs has not downloaded onto my Music Library. Does anyone know how to get this song without buying it?
You could try emailing iTunes support, giving them your order number, etc. or you could just take the hit and pay the 99p. I know what I would do.
-
im trying to change my password for my apple id but its says that my account has been disabled for security reasons, how can i solve this problem?
Depending on why it's been disabled you might be able to re-enable it via this page : http://appleid.apple.com, then 'reset your password'
Or you might need to contact Apple : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page
If it then works on your computer's iTunes but not your phone/iPad then try logging out of your account on the phone/iPad by tapping on your id in Settings > Store (Settings > iTunes & App Stores on iOS 6) and then log back in and see if that 'refreshes' the account on it -
I have an imac and a macbook pro. my creative suite 5.5 design premium is on them both. I'm about to take them in to the apple store because they are running bad and have them completely restored to factory settings. when I get them back will i be able to re-install my adobe creative suite to both of my computers using my same product code from when i first bought it?
Yes. Just make sure to deactivate the license on both systems using Apple menu --> Deactivate while one of the suite programs is running.
Mylenium -
I am trying to download Tap Tap Revenge on my new Ipad air..however..i searched for it in the App Store but there are none...help please..i really love this game! Is there something wrong with my App Store or my ipad??
It looks like the app is not currently in the App Store, I can't find it in the UK nor US stores.
If you had previously downloaded it then do you have a copy on your computer's iTunes so that you can sync it to your iPad ? -
I just rented a movie on apple tv and there is no sound! Help! I really wanted to see Crazy, Stupid Love tonight!
Check your audio out and Dolby digital settings, try restarting the Apple TV by removing all the cables for 30 seconds.
-
On my computer I have folders in my email accounts but they are not on my iPad when I go into mail how do I get my folders in my iPad?
https://buy.itunes.apple.com/WebObjects/MZFinance.woa/wa/offerOptOut
-
I am making an iMovie Trailer on my iPad 3 (updated) and I recorded a few clips using my iPad Camera but they are not being detected on the iMovie Videos scetion. How can I make them appear so I can use them in my trailer?
Hi Stuck-in-NY,
If you are looking to transfer your purchases to your computer, you may find the following article helpful:
Apple Support: Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/HT2519
Regards,
- Brenden -
I have a 30 Gig 5th Gen IPOD It plays but there is no sound from the head phones and when its docks can anyone help
- Try cleaning out/blowing out the headphone jack. Try inserting/removing the plug a dozen times or so.
Try the following to rule out a software problem
- Reset the iPod. Nothing will be lost
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup
- Restore to factory settings/new iPod.
- Make an appointment at the Genius Bar of an Apple store. Seems you have a bad headphone jack.
Apple Retail Store - Genius Bar
Apple will exchange your iPod for a refurbished one for this price. They do not fix yours.
Apple - iPod Repair price
A third-party place like the following will replace the jack for less. Google for more.
iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens
Replace the jack yourself
iPod Touch Repair – iFixit -
I just bought PSE 11. Serial No. accepted but Error appears, preventing me to install. What is wrong OR, how can I get program installed? I've tried at least four times!! Jim H.
Use the instructions here to completely remove/uinstall all iTunes/Apple software and componenets and then start from scratch.
http://support.apple.com/kb/HT1923
B-rock -
Since March 2012 my iphoto 11 trash folder says that I have 13,346 photos in the iphoto trash, but there are no thumb nail copies in the viewer window. I can delete additional photos but clicking on the "empty trash" button.
My system trash finally emptied when I discovered "trash it!" is not longer supported by the most recent osx. Then I found an updated version of Onyx that did work with that trash emptying problem.
I have a total of 5,723 photos in my library. A macdevelopers group recently started suggesting a multi library manager for iphoto to overcome some kind of library quota limitations with iphoto as opposed to "more advanced" photo handling, storing and editing programs. If I went to a mult library manager for iphoto would that cure the apparent incongruent data retrieval problem in iphoto 11 regarding 13,346 phantom photos that will not securely delete?
Are there any other possible solutions out there?Try the following:
1 - delete the iPhoto preference file, com.apple.iPhoto.plist, that resides in your
User/Home/Library/ Preferences folder.
2 - delete iPhoto's cache file, Cache.db, that is located in your
User/Home/Library/Caches/com.apple.iPhoto folder (Snow Leopard and Earlier).
or with Lion and Mt. Lion from the User/Library/Containers/com.apple.iPhoto/
Data/Library/Caches/com.apple.iPhoto folder
3 - launch iPhoto and try again.
NOTE 1: If you're moved your library from its default location in your Home/Pictures folder you will have to point iPhoto to its new location when you next open iPhoto by holding down the Option key when launching iPhoto. You'll also have to reset the iPhoto's various preferences.
NOTE 2: In Lion and Mountain Lion the Library folder is now invisible. To make it permanently visible enter the following in the Terminal application window: chflags nohidden ~/Library and hit the Enter button - 10.7: Un-hide the User Library folder.
OT -
After installing Mavericks my iMac opens with the "rolling surf" desktop. I can then start my preferred desktop from a saved 'photo but when I retsart the iMac it reverts to "rolling surf". How can I get it to remember to open with MY choice rather than Apple's?
I did a little research on this, as I found some strange things with the .plist files.
It appears that Apple has changed the way that the plist files are handled, and there is now an extra step in the trashing-the-.plist-file fix:
1. hold down the option key
2. in the Go menu in the Finder, scroll down to Libary
3. in Library, find Preferences
4. in Preferences, find com.apple.desktop.plist and drag it to the trash.
5. go to Applications > Utilities > Activity Monitor
1. Sort by Process Name and look for two processes named cfprefsd.
2. Make sure you select the one that has your user account, not "root", listed as the User.
3. Click the X up at the top left to kill that process
5. restart
6. this will generate a new .plist file, so you will have to reenter your preferences.
Sorry for the confusion. Could you try this and let us know- -
I accidentally bought an 15GB iCloud service, and I want a refund of my money. How can I get my money back? I can't find the email adress to ask for it (I live in Chile. Apple doesnt have Phone support for this area)
Please, help me :)Your best bet would be to try resetting the password to the account that you would like to use via iForgot
Once you log in to that account change the email address to anything, it can even be fake its just a placeholder
After you do that you will be free to change your old email address on your appleID to the new one that is now free to be used as it is no longer attached to the other account.
Maybe you are looking for
-
No documents and still using memory
When I open my iCloud on my Mac and go to settings and it shows me some memory called documents, but i don't have any documents not on my iPhone not on my Mac but it still shows me memory, please help.
-
Stopping RAC instances on shutdown (10g - RHEL3)
Any advise on the correct way to script instance stop in cluster nodes? As soon as a node comes up, CRS automatically starts its instances. However, according to alert logs, they are not being cleanly stopped (if left as configured by the installatio
-
Invoice for builder working on BT customers house.
It am a builder working on a BT customers home..while we where having some deliveries the lorry driver managed to snap the phone line cable..... This has now been repaired and very quickly to be fair..problem is the lorry driver is going to pay for t
-
Problem While Defining "VALUE SET"
Dear All, I am finding problems while defining "Value Set". I wanted to select "DISTINCT" Column from a particular Table. It is not allowing me to select distinct Column. Is there any other alternative ??
-
How to search downloaded podcasts in iTunes
In previous versions of Itunes it was possible to search the description of a podcast with the search field in iTunes. When i search with the current version of iTunes the search only return matches from the title of the podcasts. Example: Title: