I can access some websites but others won't connect to the server

Sites like Netflix, YouTube and Facebook won't load. I've tried resetting the router, restarting my computer. What else should I try?

Please read this whole message before doing anything.
This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
The purpose of the test is to determine whether the problem is caused by third-party software that loads automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards, if applicable. Start up in safe mode and log in to the account with the problem. You must hold down the shift key twice: once when you turn on the computer, and again when you log in.
Note: If FileVault is enabled, or if a firmware password is set, or if the startup volume is a Fusion Drive or a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to start up and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal startup may also be somewhat slow.
The login screen appears even if you usually login automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Test while in safe mode. Same problem?
After testing, restart as usual (not in safe mode) and verify that you still have the problem. Post the results of the test.

Similar Messages

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    I open an e-mail, click on a link, and sometimes it will open, other times it won't. If the website is given in the e-mail, I can copy and paste the site into Firefox, and it will usually open, but I want to know why a valid link won't open. Other times, I will enter an address in Firefox and I get "done" at the bottom, but I'm looking at a blank page. I'm not a technician, just an operator, so it may be a setting somewhere in the millions of settings that are default or that I have changed, but I have no clue what is causing this. Another problem that only occurs with Firefox is that if I am filling out an online shopping cart, when I'm done, there is no button to click to finish the transaction. I have to open IE, go to the same site, make the same order, and the "submit" or "order" button is there. Why in IE and not in Firefox? Any help would be most appreciated.

    OK lets engage the brain here. A car is warranted from the maker of the car through the dealer that sells it.
    That warranty is clearly spelled out. 3 years parts and labor, 5 year power train, 10 rust through etc. It tells you how to obtain this warranty service.
    Find the warranty service conditions on Verizon Wireless and READ them.
    Now you go to Best Buy and buy a Television and hook it to cable vision or Fios and it breaks down and you want the company you get TV service from to fix it? Please get real.
    If you bought the device from Walmart or Best Buy or any major retailer they give you 15 days to return a defective unit. Then after that time it spells out your options. One of them is not to bring it back to them. They don't repair devices.
    Now Verizon Wireless is also a retailer, they give you 14 days to return it and after that they will assist in the warranty of the device through the manufacturer. Verizon does not make phones nor repair them.
    There is no customer courtesy outside of issuing a refurbished device if not physically broken and you send the other one back to complete the warranty process if under a year. If you have supplemental insurance then you go through asurian. That is pertinent information.
    Just because you don't like the reply does not make it correct.
    The updates come through Google, then HTC (Or other device makers), then to Verizon to push out to the devices. Verizon has nothing to do with the code of the update, nor anything regarding the devices. They provide a service of which is cellular and data services. If the devices cannot work on their service Verizon Wireless is not to blame.
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  • I installed the latest version of iTunes on my Windows XP.  I can launch it but it won't connect to the store because it says I don't have a network connection but I do because I'm on the internet right now!  Help!

    I installed the latest version of iTunes on my Windows XP.  I can launch it but it won't connect to the store because it says I don't have a network connection but I do because I'm on the internet right now!  Help!

    The requirement shoul be on the box the iphone came in.  they are also on the website
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    PC: Windows 7; Windows Vista; or Windows XP Home or Professional with Service Pack 3 or later
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  • Replacing an Airport Express with a Time Capsule but it won't connect to the internet.

    Hello, I hope somebody can help.
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    99% of issues with authentication are wrong password or wrong username.. eg it can be strange like the user name is missing the domain.. whereas the Airport Express works fine without it.
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  • I am connected to my VPN but it will not connect to the server. Why? And how can I connect?

    Hello,
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    I'm having the exact same issue. I'm connected to the VPN, but I can't mount or otherwise connect to the shared drive. Did you ever resolve this?

  • I am trying to look at my I cloud account on a pc in the library it normally works fine but now says problem connecting with the server. what can i do or is there an issue today

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    Hi...
    Try restarting the AMDS >  How to restart the Apple Mobile Device Service (AMDS) on Windows
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  • I have factory restored my 1pad 3 loaded ios8  - wifi works, safari works but it won't connect to the app store or iTunes citing 'not connected to internet' any ideas?

    I have factory restored my 1pad 3 loaded ios8  - wifi works, safari works but it won't connect to the app store or iTunes citing 'not connected to internet' any ideas?

    Reset the iPad and try again. Hold down on the sleep and home buttons at the same time for about 10 seconds until the Apple logo appears on the screen. Let go of the buttons, let the iPad start up.

  • TS3899 I keep trying to update my mail inbox but keep being told connection to the server has failed.

    I keep trying to update my mail inbox but keep being told connection to the server has failed.

    Quit the maill app completely and restart the iPad. Go to the home screen first by tapping the home button. Double tap the home button and the task bar will appear with all of your recent/open apps displayed at the bottom. Tap and hold down on any app icon until it begins to wiggle. Tap the minus sign in the upper left corner of the app that you want to close. Tap the home button or anywhere above the task bar. Restart the iPad.
    Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
    Or go to Settings>Mail, Contacts, Calendars>Your email account >Mail>Off. Restart the iPad and go back to settings and turn mail on again and see if that works.
    Or try this as well ....Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.

  • Sometimes Firefox can access a website, then other times it says cannot connect to server, but it must be able to connect otherwise I wouldn't be able to go on at all! It's not the website, because loads of other people use it too. Help?!

    Sometimes Firefox lets me get onto websites, then othertimes it says it cannot connect to the server, even though it must be able to because it wouldn't let me go on at all. It's becoming really annoying and I really need to use the websites.

    Hi There Linc Davis,
    Wow, you are the best.
    Yip this is what the website looks like. Great job Linc Davis.
    Not surprised that the "Shop" tab is missing. Darn.
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    Please Linc Davis

  • Can see Airport Express, but iTunes won't connect and more..

    I'm running Mac OSX 10.4.2 on an Aluminium PowerBook G4, connected to an Airport Extreme Base Station - which can use the internet etc easily. I have an Airport Express, which can be seen & changed in Airport Admin, and can be seen in iTunes - but can not be connected to in iTunes - it tries for about 30 seconds, and then gives up, not even an error message? I'm not sure if it's a related issue, buit an old iBook running OSX 10.3.9, connects to the same Airport Express, no problems. But the PowerBook, whilst it can see the iBook, won't connect to the iBook via Airport - it tells me it is not operational, or something.
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    Is this a new problem on this Powerbook - or has it never worked? While there are many (and some very obscure) causes for this problem, one of the more common causes is firewall software of some sort. This also includes applications designed to monitor outgoing network data (like spyware) on a Mac, like "Little Snitch".

  • I have just bought a Humax PVR and Humax W-Lan dongle to connect to my Airport Extreme. I have put the mac address into the AE. The installation screen is picking up my network name no problem but it won't connect to the internet. Can anyone help please?

    I have just bought a Humax 7500T PVR and a Humax W-Lan dongle to connect to my Airport Extreme.
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    have you made sure that the network setting in the system preferences is set up to use dhcp? if not i would try changing it so that it shows that it is getting its address by dhcp

  • My mac can see the network but won't connect to the server

    I have an intel Imac.  The network connect is working but very squirrelly.  I see most objects on the network.  I can see the server but it will not let me connect.
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    Probably nothign to do with your iMac or OS X, have you attempted resetting your router? Also you haven't stated what messages you are getting or any other information. If this is at your work then I'd suggest contacting your IT support person, the connection to your network may be on their end.

  • TS1702 I am having a problem with the Simpson tapped out app it won't connect to the server it only happens on my iPad other iPads are ok

    I am having a problem with the Simpson tapped out it will not connect to the server it only occurred on my iPad not any others in my home

    Hey Jerryd820,
    Thanks for the question, and welcome to Apple Support Communities.
    The following article provides suggestions if you are having issues with a specific application:
    iOS: Troubleshooting applications purchased from the App Store
    http://support.apple.com/kb/TS1702
    6. Reinstall the affected application
    Remove the application from your device and reinstall it.
    1. Touch and hold any application icon on the Home Screen until the icons start to wiggle.
    2. Tap the "x" in the corner of the application you want to delete.
    3. Tap Delete to remove the application and all of its data from your device.
    4. Press the Home button.
    5. Go to the App Store.
    6. Search for the application and then download it again.
    Note: If it is a paid app, ensure you are using the iTunes account you purchased the app with originally. If it is not, you will be charged for the app again. For more information regarding downloading previously purchased items, see this article.
    7. If the issue is still unresolved
    If you continue to experience the issue, contact the developer of the application for further assistance.
    Thanks,
    Matt M.

  • I can use my safari because it is not connect to the server

    I can't use my safari because it is not connected to the server?

    Can you download Mail or otherwise access the Internet? Try reseting your router.

  • I a connected to the internet, but cannot establish a connection to the server to watch an insructional video

    I am trying to watch an instructional video at artistsnetwork.tv, but I get the message Error: Timed-out trying to establish a connection to the server. I have no idea how to even BEGIN to fix this.

    If you did the following 3 steps in the link and saw the screen pictured in the link, you are communicating with the router you are connected to (yours or unlikely but possible, someone elses of the same brand that is also unsecured and within range):
    Step 1: Open a web browser and type the IP address of the WBR series router into the address bar (default is http://192.168.0.1).
    Step 2: The default username is admin (all lower case) and the default password is blank (nothing). Click on OK.
    Step 3: Click on the Setup tab at the top and then click on Wireless Settings on the left-hand side.
    The MAC address you are seeing may be that of a connected device rather than the router itself such as your Mac or your modem but I'm not sure what they are displaying.
    You can change the "Wireless Network Name" on the same page of settings to a unique name to be sure which router you are connecting to when you connect via wifi. That will also require you to reconnect as I have described below.
    Note that in addition to changing the security mode you will also have to enter a passphrase twice in the bottom section. That is the password you will need to enter in your mac to connect to your wifi when it is secured. It is also likely that after you press Save the router will disconnect you and you will need to reconnect using the password.
    Also note that as long as you are doing it you really should set it to WPA not WEP as WEP is not as secure. Quote from the same page:
    WPA is a strong form of wireless encryption, however not all wireless adapters support this feature. If your wireless adapter does not support WPA you will want to use WEP to secure your wireless network.
    If none of that helps, you may want to try a D-Link user forum as non of this is Mac specific and a forum devoted to routers is likely to be more helpful.

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