I have factory restored my 1pad 3 loaded ios8 - wifi works, safari works but it won't connect to the app store or iTunes citing 'not connected to internet' any ideas?
I have factory restored my 1pad 3 loaded ios8 - wifi works, safari works but it won't connect to the app store or iTunes citing 'not connected to internet' any ideas?
Reset the iPad and try again. Hold down on the sleep and home buttons at the same time for about 10 seconds until the Apple logo appears on the screen. Let go of the buttons, let the iPad start up.
Similar Messages
-
I have a new ipad and everything works but can't connect to the app store. Itunes works and the wifi seems to be working but i get a blank white screen when i open the appstore. Nothing will load unter the features or charts tab so i cant download any apps. Purchased and updates tab loads fine. Any suggestions?
You would get better response from the iTunes community forum.
Have a nice day! -
i just bought an ipod, but i cnt download anthing in the app store because i do not have a credit card or any of those billing settlements.. please help me...=(
This same thing happend to me, you have to make a new account and you have to chose your birthday as if your under 18 or 16, because if you dont own a credit card, you shouldnt be over this age, so basictly just make a new email and appleID and when you chose your birthday, do it under 16 years of age (or your REAL birthday) and you should have an option of clicking "none" for credit card options, but if you want to buy something, you will have to do the credit card stuff, or you can just buy an apple gift card at basictly any store, So this is how i fixed my problum, i hope it works for you, write back your responce of how it worked out please!
-
I have updated it to. iOS 6.1.3 but it still will not connect. I cannot log into my iTunes account on it either. Why? Thanks for reading
For anyone who had the same problem, I fixed it by setting my time and date back to automatic. I heard that some people solved in different way for their phones. Try different things it will eventually work. Thanks
-
Downloaded trial 3.2. Now App store won't let me buy no matter how I try to get there.
You need to delete the trial first by moving the application to the system trash.
Here's my thread on the subject. There are others that go into more detail no doubt, but this is my experience which worked out fine.
Doug -
It keeps saying 'Unable to join' with my home internet and my work internet, i have forgotten both networks several times, but with my home one it keeps disconnecting with my work internet connection it connects but sometimes asks me to join then comes up ' Unable to join '
The App Store and iTunes takes ages to load, sometimes it is quicker without internet!!
I could get onto both of those apps quickly with the previous download, i current have iOS. 6
PLEASE HELP!!!!!!!I have no more tricks up my sleeve other than maybe it is a firewall issue with your router.
You can tap or click on the heading below and read Apple's take on the issue. I really don't hold out much hope though that his kb article has any more to offer to you, but I am out of ideas now.
Can't connect to the iTunes Store
support.apple.com/kb/TS1368
Sep 21, 2012 – You may be completely unable to access the iTunes Store on your computer or iOS device. You might also see an alert message similar to one ... -
The App store, FaceTime, iTunes, Safari and Camera are all missing from my iPad. Restrictions are not enabled and when they are those applications are grayed out. I have tried everything but restoring my iPad to its orginal condition. What do I do?
todaywillbegreat wrote:
''' I have tried everything but restoring my iPad to its orginal condition. What do I do?
The Basic Troubleshooting Steps are:
Restart... Reset... Restore from Backup... Restore as New...
Restart / Reset
http://support.apple.com/kb/ht1430
Backing up, Updating and Restoring
http://support.apple.com/kb/HT1414
If you try all these steps and you still have issues...
Then a Visit to an Apple Store or AASP (Authorized Apple Service Provider) is the Next Step...
Be sure to make an appointment first... -
After updating to iOS 8.0.2 the App Store and iTunes have disappeared, is anyone else having this problem? Help please!
Well, if they have truly disappeared then something is really messed up. For really messed up stuff, you need to set it to factory default condition, and then afterwards, restore it from your backup.
Back up and Restore your iOS Device with iCloud or iTunes
http://support.apple.com/kb/ht1766
iTunes: About iOS Backups
http://support.apple.com/kb/ht4946
Use iTunes to Restore your iOS Device to Factory Settings
http://support.apple.com/kb/ht1414 -
HT4623 I have just upgraded my iPhone 4S to OS6.1 and now I cannot link or connect to the App Store
I have just upgraded my iPhone 4S to OS6.1 and now I cannot link or connect to the App Store, any ideas?
To do this your device should be firstly connected to computer and iTunes is open. Put your device into dfu mode: 1.turn off your device 2.press and hold power and home button simultaneously for 10 seconds and release power and keep holding home until iTunes says a device in recovery mode. now should be able to restore.
-
my ipad is connected to my wifi but the app store and itunes store never open, the internet never works and it is always loading but never working. I dont understand why as my computer works for my wifi and my brand new ipad should too.
Some things to try first:
1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
4. Go into your router security settings and change from WEP to WPA with AES.
5. Renew IP Address: (especially if you are droping internet connection)
• Launch Settings app
• Tap on Wi-Fi
• Tap on the blue arrow of the Wi-Fi network that you connect to from the list
• In the window that opens, tap on the Renew Lease button
~~~~~~~~~~~~~~~~~~~~~~~~~
iOS 6 Wifi Problems/Fixes
How To: Workaround iPad Wi-Fi Issues
http://www.theipadfan.com/workaround-ipad-wifi-issues/
Another Fix For iOS 6 WiFi Problems
http://tabletcrunch.com/2012/10/27/fix-ios-6-wifi-problems-ssid/
Wifi Doesn't Connect After Waking From Sleep - Sometimes increasing screen brightness prevents the failure to reconnect after waking from sleep. According to Apple, “If brightness is at lowest level, increase it by moving the slider to the right and set auto brightness to off.”
Fix For iOS 6 WiFi Problems?
http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
iOS 6 iPad 3 wi-fi "connection fix" for netgear router
http://www.youtube.com/watch?v=XsWS4ha-dn0
Apple's iOS 6 Wi-Fi problems
http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
~~~~~~~~~~~~~~~~~~~~~~~
How to Fix a Poor Wi-Fi Signal on Your iPad
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Fix-A-Poor-Wi-Fi-Signal-O n-Your-iPad.htm
iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
WiFi Connecting/Troubleshooting http://www.apple.com/support/ipad/wifi/
How to Fix: My iPad Won't Connect to WiFi
http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
iOS: Connecting to the Internet http://support.apple.com/kb/HT1695
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Connect iPad to Wi-Fi (with troubleshooting info)
http://thehowto.wikidot.com/wifi-connect-ipad
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issue http://tinyurl.com/7nvxbmz
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
Cheers, Tom -
My iPod touch 4th gen. Keeps giving me the error message "cannot connect to the app store when I sign in. I can open the app store and browse it but I can't download anything. I have full signal strength with my wi-fi and safari is working perfect. I turned it off and restarted it 3 times now. I have an iPad 2 and the app store works flawlessly with it. What is going on?
Same here on my lpad2. Can access the web just fine from browsers but cannot install new apps or updates in appl store. Seeing a few others reporting same issue tonight so likely an apple server issue and staff will notice it in network monitors and fix it...sometime this weekend.
Rob -
In 6/2009 I bought iWork Family pack and have used it on two computers. Now I want to download iWork to my iMac but there is no way via the App store. How do I install the iWork bundle I paid for.i
As of a minute ago you can still download the trial at this link. Note: clicking the link will automatically start the download.
-
I have upgrade to Ios5 English version but after the installation was complete I found that the App Store and Itune are displayed in French version.
But the model no. of my iphone i.e A1303 is of 3GS as clearly mentioned here >> http://support.apple.com/kb/HT3939. Then how its become 3G.
-
Is anybody else still not able to use the App Store? I can't download nor update any apps. I have an IPhone 5 device not currently updated to iOS 7 as my partner also has an iPhone 5 running iOS 7 and it seems to have some issues at the moment.
Hi Tech5Apple,
Thanks for visiting Apple Support Communities.
If you continue to see unexpected behavior when accessing the iTunes Store, the troubleshooting steps in this article can help:
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
All the best,
Jeremy -
I have iMovie 09. I just erased my external hard drive, but it is still formatted for the mac. However, iMovie will not recognize the hard drive. It shows the only hard drive available is the computers. How do I get the external hard drive to show up?
In Finder's Menu, select Go menu>Go to Folder, and go to "/volumes". (no quotes)
Volumes is where an alias to your hard drive ("/" at boot) is placed at startup, and where all the "mount points" for auxiliary drives are created for you to access them. This folder is normally hidden from view.
Drives with an extra 1 on the end have a side-effect of mounting a drive with the same name as the system already think exists. Try trashing the duplicates with a 1 or 2 if there are no real files in them, and reboot.
If it does contain data...
http://support.apple.com/kb/TS2474
Maybe you are looking for
-
How do I access documents in iCloud.
I can't find an iCloud icon & iCloud.com doesn't work? It tells me to set up iCloud but I already did that.
-
Apple tv and harman kardon receiver?
I just bought a new harman-kardon avr 247 receiver Problem is that when I hook up the apple tv to the hk via component video, it will only display the apple tv while rebooting? Have the avr going to my tv via hdmi which does work fine with my directv
-
Hi everybody, I have installed an 11g version of OBIEE in a Red Hat 5 machine. Initially it worked properly, which means that I was able to connect to the Analytics and work with OBIEE as expected. However, some weeks later I started to face problems
-
i orderd a ipad2 with engraving to day when will it stop processing
-
Dictation (in Cantonese) is not working for iOS 8
dictation in Cantonese is being "mis-recognized" as Mandarin in iOS 8 for iPhone