I can download and it goes to my download file but when I try to Run to install, I get nothing. I'm on Windows 8.

I have download in my download file but I can do nothing with it. When I try to delete it, I get the message that it can't be deleted because it is open. If I click run from the start button, it does nothing. I've tried troubleshooting and it just sits and does nothing.

The installer might be crashing and hanging in memory.
If the installer you downloaded has the word "stub" in the name or is not a very large file, try downloading the full installer from this page (scroll down to your preferred language):
https://www.mozilla.org/firefox/all/
Sometimes after numerous installs or install attempts the Windows Installer seems to become a bit constipated. You can shut down Windows and start it up again to clear any backlog of deferred actions (i.e., actions that can only be taken when certain files are not in use).

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I've downloaded ADE 4.0.3, apparently successfully, and I 'Close the 'Completed' window. But, when I attend to run the program, I get an hourglass for about 2 seconds and then ... ... nothing! Clearly I can't authorize my computer for download. Ideas?

I've downloaded ADE 4.0.3, apparently successfully, and I 'Close the 'Completed' window. But, when I attend to run the program, I get an hourglass for about 2 seconds and then ... ... nothing! Clearly I can't authorize my computer for download. Ideas?

Try restarting your machine and Launch ADE again

I have adobe editions 4.0 and I've been trying to get library books on my kobo for over 2 hours! The book goes onto my Kobo fine, but when I try to open in on my kobo it says, "Oops! The document couldn't be opened. It's protected by ADRM and is not curre

I have adobe editions 4.0 and I've been trying to get library books on my kobo for over 2 hours! The book goes onto my Kobo fine, but when I try to open in on my kobo it says, "Oops! The document couldn't be opened. It's protected by ADRM and is not currently authorized for use with your Adobe ID." It does it with every single book. I've never had this problem before. I've tried everything! Please help.

same problem for me. I am using abe edition 3 as I don't think 4 can be used with kobo. Book has been downloaded to kobo but it can't be read as it is not authorised.Help please

On my imac, All of a sudden I am unable to send original emails with any attachments. I can attach the file but when I try to send it, it won't send. Also, if I am emailing back and forth as it gets longer, it no longer transmits

On my imax, all of a sudden I am unable to send original emails with attachments of any size. I can attached the file but when I try to transmit, it will not go.
Also, if I am emailing back and forth, once there gets to be several threads, it will no longer transmit. Any suggestions. I am using gmail in the apple mail system

Mike,
Are any of your other applications going wonky, or is it just Logic?
I'm afraid I've never heard of this particular problem before, but if it were happening to me the first thing I would do is delete my "com.apple.logic.express.plist" file in Library>Preferences, then repair permissions in Disc Utility, and finally restart my computer. Then I would launch Logic and see if the problem has been corrected. It's amazing how much these two steps can accomplish.
If that doesn't resolve the issue I would launch Logic and go to Preferences>Audio Units Manager to see if all my plug-ins are properly validated.

I downloaded different books on my iPad from iBook but when I try to read them the book isn't complete and I see lots of pages with error.

I downloaded different books on my iPad from iBook but when I try to read them the book isn't complete and I see lots of pages with error.

Have you tried closing the iBooks app completely and seeing if it works ok when you re-open it ? From the home screen (i.e.not with the iBooks app 'open' on-screen) double-click the home button to bring up the taskbar, then press and hold any of the apps on the taskbar for a couple of seconds or so until they start shaking, then press the '-' in the top left of the iBooks app to close it, and touch any part of the screen above the taskbar so as to stop the shaking and close the taskbar.
If that doesn't work then you could try a reset : press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot.
If neither of the above work then you could also try deleting the app and re-installing it - as long as the books are still in the store and you use the same iTunes account as you originally used then you can re-download them for free : http://support.apple.com/kb/HT2519

HT1657 I have rented two movies on my laptop and they will not completely download..it shows that they are theere but when i try to watch them on my laptop or my ipad it wont open up???? help

I have rented two movies on my laptop and they will not completely download..it shows that they are theere but when i try to watch them on my laptop or my ipad it wont open up???? help

Welcome to the Apple community.
A number of people have reported similar issues recently, many appear to have found a discrepancy of some kind in their account settings and making changes to these settings or simply resetting them has resolved the matter.
Check your account details are correct, check that you are using the correct details for Location, Region and Time Zone. You may want to change these settings and then change them back to see if that helps.
You might also try logging out of and then back into your iTunes account (Settings > iTunes Store > Apple ID’s > Sign Out) and restarting your router. (Some have reported that after doing this, they need to check for rentals even though it may report that there aren’t any, after which rentals once again appear in the ‘movies’ feature)
Rentals should appear under their own heading in the ‘Movies’ feature, you might also check at Settings > iTunes Store > Check For Rentals.

I am using ITUNES 11 on Win 7 64 bit. I can download podcasts to my IPOD touch just fine but when I click on the ITUNES store I get an error message that stays "ITUNES has stopped working". How do I trouble shoot or fix this? Thanks

I am using ITUNES 11 on Win 7 64 bit. I can download podcasts to my IPOD touch just fine but when I click on the ITUNES store I get an error message that stays "ITUNES has stopped working". How do I trouble shoot or fix this? Thanks

Try gn_id's suggestion from the following post:
Re: iTunes 11 crashes when opening the store - no error message

I did a full system restore to my phone along with the new 7.0 update. Now I went to restore my phone setting back through Itunes and it goes through all the steps but when it is completed it wont get past the "Connect to Itunes" screen

I did a full system restore to my phone along with the new 7.0 update. Now I went to restore my phone setting back through Itunes and it goes through all the steps but when it is completed it wont get past the "Connect to Itunes" screen

So what happens when you connect to iTunes?

My daughter and granddaughter both have the same model iPhone. I can text my granddaughter but when I try to text my daughter I get the message that she is not registered at iMessage, but I know that she is and gets texts all the time. What do I need to

My daughter and granddaughter have the same model iPhone. I can go messages and text my granddaughters phone from my ipad2, but when I try to text my daughter I get the message that she is not registered with I message, but she is registered and gets texts all the time. What do we need to do?

Pattypegr wrote:
The blue bubble will not turn on on the iPad when I try to message her on her I phone. She has IMessage turned on.
What blue bubble are you trying to turn on? If you mean that the Send button will not work, go to Settings>Messages>Show Subject Field>Off. Make sure that is set to off.
If you send an iMessage, the texts between the devices appear in a blue bubble.
iMessages only work between iOS devices and they are different than the standard text messages that any cell phone can send to another cell phone.

I have a 10.6.8 OS and want to upgrade to Mountain Lion but when I try the applications tells me my computer can't support it

I have a 10.6.8 OS and want to upgrade to Mountain Lion but when I try the applications tells me my computer can't support it. What does that mean. I have upgraded to Snow Leopard and was told (by Mac Store) that after that I would be able to update to Mountain Lion.

Welcome to Apple Support Communities
You need 10.6.8 to upgrade to Mountain Lion, but it doesn't mean that your computer is compatible. Mountain Lion is compatible with Late 2008 Aluminum or Early 2009 MacBooks. If you have an older one, you can't upgrade to Mountain Lion. Read > http://www.apple.com/osx/specs
If you can't upgrade to Mountain Lion, open  > About this Mac, and tell me what processor and memory you have got. If you have a Intel Core 2 Duo or newer processor, you can upgrade to Lion. Call Apple to purchase Lion > http://support.apple.com/kb/HE57 Make a backup of your files before upgrading and check that your apps are compatible > http://www.roaringapps.com

I lost my handset and now have a replacement but when I try to backup from icloud I get a message saying 'cannot Load Backups' Can anyone help?

I lost my handset (iphone 4s) and now have a replacement but when I try to restore from icloud I get a message saying 'cannot load backups'. Can anyone help?

Unless you've tried to install an older version of iTunes that message likely indicates a corrupt library file. See Empty/corrupt library after upgrade/crash...
tt2

I used to share one apple ID/account with my ex but made a new one for myself recently and logged out of the old one but when I try to update my iBooks it asks for the old account's password(which my ex changed by now)

I used to share one apple ID/account with my ex but made a new one for myself recently and logged out of the old one but when I try to update my iBooks (only happens with this app)it asks for the other account's password(which my ex changed by now). I don't understand why this happens when I'm logged into my account and it only happens with that app. Please help, I need to update. :/

Content (apps, music, ibooks, films etc) is tied to the account that originally downloaded it, so if the iBooks app was downloaded using the account that you used to share with your ex then only that account can download updates to it. As it's a free app you could delete it and re-download it under your own account - and then re-download your ibooks into it (or copy the books to your computer's iTunes first via File > Transfer Purchases and then sync them back to the app).

I uploaded an rtf (word) document to icloud, but when I try to open in Pages, I get a message that it does not support rtf format. What is going on?

I uploaded an rtf (word) document to icloud, but when I try to open in Pages, I get a message that it does not support rtf format. What is going on?

Supported file formats for iOS Pages
Import:
Pages ’09 for Mac
Microsoft Word - Office Open XML (.docx) and Office 97 or later (.doc)
Plain Text files (.txt)
Export:
Pages ’09 for Mac
Microsoft Word (.doc)
PDF
As you can see - .rtf is not supported.

Is there any way to create a time machine backup to an external hard drive with content already on it? I have a hard drive that i have used for pictures but when i try to run a backup it says i need to start from a blank drive. Can i get around it?

Is there any way to create a time machine backup to an external hard drive with content already on it? I have a hard drive that i have used for pictures but when i try to run a backup it says i need to start from a blank drive. Can i get around it?

It would be much better if you had separate drives for the pictures and Time Machine backups.....but, if you want to use the same drive for both purposes, temporarily move the folder with the pictures to another location for safe storage.
Run the Time Machine backup on the hard drive and verify that everything is working correctly. Time Machine will format the disk for you in Mac OS Extended (Journaled) as part of the backup process.
Then move the folder with the pictures back to the hard drive with the Time Machine backups.
When you have tested to make sure that everything is working again, then and only then should you delete the folder with pictures from the temporary storage area.
Again....it would be much better to keep Time Machine backups on a drive just for that purpose, and other data on another drive for that purpose. This is clearly one of those times when the fact that you can do something does not mean to imply that you should do it.

TS3988 I can log into my iCloud account on my iphone but when I try to log in on my pc I keep getting a connection error message. Any ideas?

I can log into my iCloud account on my iphone but when I try to log in on my pc I keep getting a connection error message. Any ideas?

Same problem. I can see the itunes store so not a problem with windows firewall. The account is active on my iphone so i know i am not locked out. I can connect the PC to my iphone so i know itunes is working ok. It is just logging into itunes on this pc which doesn't work. Only thing I can think of is that the email address I use for my apple id has been offline for a while and is working again now, I'm wondering whether this has been the case for others who are having this issue?

I can download and it goes to my download file but when I try to Run to install, I get nothing. I'm on Windows 8.

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