I can no longer use my mail account. Won't send or receive.

How do I reset my mail account in order to receive and send messages?

Apple - Support - iPad - Mail Assistant
iOS: Unable to send or receive email
You can also delete the account and start over. Settings>Mail, contacts, calendars>Your email account>Delete Account.

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Since iOS 8.1.1 I can no longer use my mail app.

Since iOS 8.1.1 I can no longer use my mail app on my iPad Mini. The mail app opens and updates, however the screen does not respond to anything. Am rather stuck as to what to do. This is the Mail App that comes with the iPad Mini.
I have tried to turn the iPad On/Off all to no avail. I don't really want to reset my iPad as this will cause more trouble than it is worth and will ultimately update the iPad to iOS 8.1.1 anyway. Do any of you have any suggestions that don't involve resetting the iPad ?
Thanks All

Before you delete your mail accounts, try giving your iPad a reset and force closing the mail app. It may clear up the glitch before you remove and add your info again
Reset
Hold down the sleep and home keys for about 20 seconds. When you see the silver apple, let go and let it reboot. No data will be lost.
Force close an app
Double tap the home button. When you see the app previews on the screen scroll sideways if needed to get the preview in question on the screen. Flick that preview up and off the screen to close the app. Single tap the home button or home screen preview to exit the mode.
If those don't fix it then try to remove and put your info back in.

Hi, i am having trouble with my mac mail account, i cannot send or receive any emails because of the server connection problems. Message says it could not be connected to SMTP server. Thanks in advance for your help.

Hi, i am having trouble with my mac mail account, i cannot send or receive any emails because of the server connection problems. Message says it could not be connected to SMTP server. Thanks in advance for your help.

Hello Sue,
I have an iPad 3, iPad Mini and iPhone 5S and they are all sluggish on capitalisation using shift keys. I hope that Apple will solve the problem because it is driving me crazy.
I find using a Microsoft Surface and Windows 8 phone, which I also have, work as well as all the ios devices before the ios 7 upgrade.
It has something to do with the length of time that you need to hold the shift key down. The shift key needs to be held longer than the letter key for the capitalisation to work. For some reason, this is a major change in the way we have learnt to touch type on computers. I am having to relearn how to type!
Michael

I recently updated to Mavericks and now all my e-mail accounts won't send

I recently updated to Mavericks and now all my e-mail accounts won't send. They all receive ok but when I send I get a message "sender address rejected by server" and " Authentification required" The passwords are still intact

Check the Mail settings for your account, especially the SMTP (outgoing) address, type of authentication, and entry of the proper email username and password. You can do this when you select the account then under the outgoing mail server use the dropdown menu to select the Edit option. Select your outgoing configuration in the list. Check the settings below, then click on the Advanced tab and check those settings.
If all is OK, then I suggest your reinstall Mavericks:
Reinstall Lion, Mountain Lion, or Mavericks without erasing drive
Boot to the Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Repair
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported then click on the Repair Permissions button. When the process is completed, then quit DU and return to the main menu.
Reinstall Lion, Mountain Lion, or Mavericks
OS X Mavericks- Reinstall OS X
OS X Mountain Lion- Reinstall OS X
OS X Lion- Reinstall Mac OS X
Note: You will need an active Internet connection. I suggest using Ethernet
if possible because it isthree times faster than wireless.

After years of use, AOL mail now won't send mail using firefox

I have used AOL with FIREFOX for years. However, now it won't send mail, the send button, and the reply button are dead, inoperative.
I have updated FIREFOX, it didn't help.
I can't think of anything that has changed, although something no doubt has

I have used AOL with FIREFOX for years. However, now it won't send mail, the send button, and the reply button are dead, inoperative.
I have updated FIREFOX, it didn't help.
I can't think of anything that has changed, although something no doubt has

Outgoing Yahoo E-mail accounts won't send since 1.3.1 update

I have an email account from AT& T ([email protected]), and they must own Yahoo, or be associated because to access me E-mail through the web, I go to www.att.yahoo.com
On my pre, none of my E-mails that use Yahoo, will send Email, and the messages get stuck in the outbox, which if left there will put my battery at zero in no time. It worked before the 1.3.1 update and now it doesn't.
I know that Palm did something with synergy and Yahoo, and I am thinking that somehow this has screwed up my email from working. I do not use contact or other information from yahoo, so I don't want to set it up in contacts (it did that automatically for one account and email still did not work)
I have tried to set it up manually, and used different variations in set-up, but I have had no luck being able to send messages. I can send messages using accounts other than my att.yahoo account, but this is my main e-mail and I need it to work
Anyone have any idea's?
Post relates to: Pre p100eww (Sprint)

I have the same issue but with Gmail. Any help anyone can give on this would be great.

IPhone5 Exchange Google Apps Account won't send or receive Email

I've tried everything, had a long chat with apple support, deleted accounts, restored the device. Nothing. I've come to rule out that it's not my Google Apps account configuration since it works quite fine in my iPhone4, iPad and other devices. I'm pretty sure it's an iPhone5 issue.
Anyone having this same problem?
Anyone have a solution?
Thx!!!

One of the other posts said that MS support told them it was a bug with Exchange 2013. So I tried it.
I have split DNS, .local and .com. I probably don't need the hosts entries anymore.
I found out my issue was with the account I was using for mobile Exchange. I tried another test account and it worked but at some point previously both accounts failed.
Anyway, I used the connectivity analyzer with the problem account and it linked me to a post about enabling inheritance on the user account. It was disabled, so I enabled it, it said it was updating a bunch of permissions and then once it finished,
mobile exchange mail started working. The problem account was created before I installed exchange 2013, so maybe that was why it was disabled when all other accounts were enabled?
Anyway to enable the inheritance you go to
AD->User accounts->right-click Properties->Security tab->Advanced->lower left button Enable Inheritance.

Apple Mail won't send or receive iCloud mail.

iCloud Mail is not working. I'm using OSX 10.4.11 and was under the impression that Mail would work, but it is not. I'm trying to use Apple Mail to send and receive mail with my mac.com email address and it has not worked since switching to iCloud. Do I need to change something in Mail Preferences? Can't find anything relevant on Apple Support.

I'm bumping this up to the top because I am having the same exact problem.
I have had my new Mac since Dec. and have never been able to use my Mac Mail account. I can only use my Verizon account, which I don't like. I had a PC before the Mac and used Outlook Express, which I did like but I would really like to find out why my MAIL account won't send email. I have fooled with this problem and at one time I did get it so that it would receive mail (but not send) but even now I can no longer receive mail in my MAIL account.
I wonder if I can delete the account and start over? I'm wondering if my daughter set it up incorrectly when she set my computer up for me. Any help would be greatly appreciated.

HT1338 I can no longer use Macmail for my btinternet account. I was advised to delete the imap account and begin again with a pop account for incoming mail. My Macbook will not let me do that and neither BT nor Yahoo have been able to help.

I can no longer use Macmail for my btinternet account. I was advised to delete the imap account and begin again with a pop account for incoming mail. My Macbook will not let me do that and neither BT nor Yahoo have been able to help.

Btinternet being your internet service provider? If I'm correct, have you followed their directions:
http://btbusiness.custhelp.com/app/answers/detail/a_id/7073/c/2048,2053,3883,206 5
Just found a seemingly newer article (and there are several more on the right of those pages):
http://btbusiness.custhelp.com/app/answers/detail/a_id/7071/related/1/session/L2 F2LzEvdGltZS8xMzU0NzI1NTMyL3NpZC9qaThFVi1jbA%3D%3D

Can no longer create a new account using Exchange, only POP or IMAP?

Using the latest system update (10.5.7) I can no longer create new Exchange accounts in Mail. I have one in my list, but when editing it it shows up looking similar to an IMAP account. Is this a local problem in my installation, or did Apple remove Exchange support?

Mail still supports Exchange.

The problem I have since I upgraded to Mavericks version 10.9.1 The problem appears only with Mail not with other programs, not even with my browser. When I try to zoom the text of an e-mail I received or sent , I can no longer use the keys Command to e

the problem I have since I upgraded to Mavericks version 10.9.1
The problem appears only with Mail not with other programs, not even with my browser.
When I try to zoom the text of an e-mail I received or sent , I can no longer use the keys Command + to enlarge the text, although I can reduce it with Command -.
As I have a problem with my eyes, This is a serious matter for me.
When I write an e-mail, if I select text and press Command +, it just displaces the text to the right.
Now, my husband has a USB keyboard. If he connects it to my computer, his regular Command + does not work either, but he uses the extended keyboard, then it works. Unfortunately, he needs it for a musical application which does not work with a wireless keyboard.

Firefox 3.6.4 and 3.6.6 use a process called, "plugin-container.exe" which was using up most of my CPU when I opened up multiple tabs that contained Adobe Flash files, and caused Firefox to lock up.
My solution was to use Firefox 3.5.10 which you can get from the Mozilla website at [http://www.mozilla.com/en-US/firefox/all-older.html]
I am using Adobe Flash 10.1.53.64 without any problem in this version of Firefox. Check the release notes, I believe it contains all the latest security fixes in "Firefox 3.6.4".
Hopefully, they will fix Firefox 3.6 in the next version (e.g. Firefox 3.6.7), until then you should probably use "Firefox 3.5.10".

I have 2 itunes accounts. I can no longer use my first one for purchases so I had to start a new one and it will not sync from my new one without deleting everything on my same ipod from my previous account. How do I sync between both accounts?

I have 2 itunes accounts. I can no longer use my first one for purchases so I had to start a new one and it will not sync from my new one without deleting everything on my same ipod from my previous account. How do I sync between both accounts?

Wayland wrote:
The CS.com service account has long been closed. I cannot get it to respond to my years ago password for that account. So I ask them to send me a new password and of course it goes to my years ago email number.
Don't have it send email.
Answer the security questions.

How can I block all other mail account just to only use the exchange mailbox of our company? This is to prevent the user to setup his on company iPhone.

How can I block all other mail account just to only use the exchange mailbox of our company? This is to prevent the user to setup his on company iPhone.

I don't know if I'm asking this all in a way that can be understood? Thanks ED3K, however that part I do understand (in the link you provided!)
What I need to know is "how" I can separate or rather create another Apple ID for my son-who is currently using "my Apple ID?" If there is a way to let him keep "all" his info on his phone (eg-contacts, music, app's, etc.) without doing a "reset?') Somehow I need to go into his phone's setting-create a new Apple ID and possibly a new password so he can still use our combined iCloud & Itunes account?
Also then letting me take back my Apple ID & password, but again allowing us (my son and I) to use the same iCloud & Itunes account? Does that make more sense??? I'm sincerely trying to get this cleared up once and for all----just need guidance from someone who has a true understanding of the whole Apple iCloud/Itunes system!
Thanks again for "anyone" that can help me!!!

How can I recover an old/disused iCloud account. I was having some issues with my apple id so I restored my iPad, I am now stuck on the activation screen as I no longer use the iCloud account i used to set up the iPad and can't remember the address or pas

How can I recover an old/disused iCloud account. I was having some issues with my apple id so I restored my iPad, I am now stuck on the activation screen as I no longer use the iCloud account i used to set up the iPad and can't remember the address or pas

I have the same problem - it is maddening. I rely on this iPad for work so this is not just an annoyance! The above solutions of changing the appleid on the device or on the website do not work.
The old email address no longer exists - I haven't used it in a year probably and I no longer have the account. I logged into the appleid website and there is no trace of the old email address so there is nothing that can be deleted or changed there. On the iPad there is no trace of the old email address so nothing can be deleted there either. I have updated the iPad software and the same problem comes right back. Every 2 seconds I am asked to log in using the old non-existent email. The device is currently useless.
The only recent change to anything was the addition of an Apple TV device, which was set up using the correct login and password.
Does anyone have any ideas? The iPad has been backed up to the iCloud so presumably it now won't recognize the current iCloud account? So restoring may notbe an option?

I am trying to backup my iPhone but the email used for my Apple ID has been deactivated so I can no longer log into my account or back up my iPhone. How do I back it up otherwise? Or how do I change my email?

I am trying to backup my iPhone but the email used for my Apple ID has been deactivated so I can no longer log into my account or back up my iPhone. How do I back it up otherwise? Or how do I change my email?

You can update your AppleID info here: Manage your Apple ID
Also check this page for more details about iTunes: Apple - Support - iTunes

I can no longer use my mail account. Won't send or receive.

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