I can not erase an app from the screen

It is kinda complicated. It's an app from appstore. it won't download fully. There's just an incomplete grey app on my screen now that i cannot get rid of.
I'Ve tried to redownload the app but it wont finnish. I have done about five reboots but the "grey app" will not disappear. It is markt with the "x" in the upper lefye corner. And yes, i can erase other apps. I will be happy if someone can help me.

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Kaxuchelaa wrote:
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I can not erase an app from the screen

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