I can only make outgoing calls. My home button is only working for voice control and won't take me back to menu. I am only in the calling screen and can't even shut off. What do I do?

I am freaking out! I am a college student and owner of my Iphone 3Gs. I just got it this past August and I don't understand what is wrong. I did not drop it or come into contact with any water or disabling substance. I am literally stuck on the calling page with favorites, recents, contacts, keypad and voicemail. When I push my Home button I am not brought back to my menu. When I hold it down voice control is enabled but I still can't get to my menu. Then when I try to hold the sleep button to shut off nothing happens. What's wrong with my phone? I can't even go into contacts and hit text message nothing happens. Also, when I get a message in nothing happens when I push view. Please help me.

Try a reset by pressing the home and sleep buttons until you see the Apple logo, ignoring the slider. Takes about 5-15 secs of button holding and you won't lose any data or settings.

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HT1414 my ipad with retina eye updated to IOs 7 not able to boot ....the normal way of pressing the sleep/wake button and the home button does'nt work....any ideas i think that IOs 7 is a crap cos form the time i loaded it it was shaky...now my ipad is d

my ipad with retina eye updated to IOs 7 not able to boot ....the normal way of pressing the sleep/wake button and the home button does'nt work....any ideas i think that IOs 7 is a crap cos form the time i loaded it it was shaky...now my ipad is dead

If it is one year old minus one day it is still under warranty. If it is more than a year since you purchased it then yes, the warranty has expired.
Millions of iPads have been sold. Most continue to function long after their warranty has expired. Check the many requests about updating the iOS on the original iPad on these forums and you'll see that there are many iPads still working after three years. My iPad 2, which I had for over two years is still working well for my son in law who took it over from me when I bought a new one.
Given that there will always be a few iPads that fail early. Most of those will be covered under warranty. But some will fail after the warranty has expired and before the owner expected it to. I'm sorry to hear that you are in this category. Take your iPad to an Apple store and have it looked at. They will provide you with alternatives, one of which is to purchase a like model to the one that failed at a discount. You can then know your options and make the best choice for you.

My iphone 5 will freeze up and turn off and back on. It will go to the apple screen and then go black MULTIPLE times before it comes back on. No buttons work while this happens. My phone is a week old.

My iphone 5 will freeze up and turn off and back on. It will go to the apple screen and then go black MULTIPLE times before it comes back on. No buttons work while this happens. My phone is a week old.

User troubleshooting is restart, reset, restore from backup, restore as new. If you perform these steps and it still doesn't work, then make an appointment at the Apple Genius bar and have the hardware checked.

HT5654 Tried updating my iPad wirelessly today. Process seemed to have gotten stuck and later wi fi crashed. Restarted iPad and got a picture of a wire leading to iTunes icon on the iPad screen. Nothing happens even when connecte it to my Windows PC. iTun

Tried updating my iPad wirelessly today. Process seemed to have gotten stuck and later wi fi crashed (in that order, I believe). Restarted iPad and got a picture of a wire leading to iTunes icon on the iPad screen. Nothing happens even when connected it to my Windows 8.1 PC, and iTunes doesn't seem to recognize the iPad.

Hello there, uromr.
The following Knowledge Base article provides some great troubleshooting steps for the issue you're having:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/ts1538
If once the iPad is recognized, you still see the Connect to iTunes Screen, then this article provides some additional steps for updating your device:
If you can't update or restore your iOS device
http://support.apple.com/kb/ht1808
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

How can i reset my ipod when home button does not work

my daughter has changed her passcode on her iPod and now connot remember what it was. How can I do a reset when the home button does not work?
John

If a PC, use ths program to place the iPod in recovery mode.
RecBoot: Easy Way to Put iPhone into Recovery Mode
If a Mac then
The Firmware Umbrella - TinyUmbrella

I thought i lost my iPhone so i went on iCloud and erased it, so now after it erased it went to shut down and is staying on the loading screen like its trying to shut off

its frozen on the loading screen to turn off

Hey there tblemings,
It sounds like your iPhone seems to be stuck on the Apple logo screen. I would try resetting the device with this process:
You should reset your device as a last resort and only if you can't restart it.
To reset, press and hold both the Sleep/Wake and Home buttons for at least 10 seconds, until you see the Apple logo.
From: Turn your iOS device off and on (restart) and reset
http://support.apple.com/kb/ht1430
If resetting doesnt work, then I would try putting the phone in recovery mode with this article and restore it with iTunes:
If you can't update or restore your iOS device
http://support.apple.com/kb/ht1808
Thank you for using Apple Support Communities.
Take care,
Sterling

I work for IKEA they are Micro soft. I used to be able to get to the site now I can't, what happened.

I have an apple desktop, IKEA does not support mac, so I used firefox for awhile, now I can't access the site. What happened?
Thank you

Depending on which version of Firefox you're using, it no longer currently supports the plug-in provided with Adobe Reader. You have to use PDF Plugin 2.4.4. Just disable the Adobe plugin and use the Schubert plugin.
Clinton

Double-Click Home Button Hasn't Worked for me since 1.1.1 upgrade

Hi all,
I've been waiting around, sort of wondering if anyone has the same problem as I do. With 1.1.1, on of my favorite features I was excited for was the double-clicking of the home button. But this feature works far from properly on my iPhone.
When playing music, double-clicking the home button does display the iPod controls, and that's nice. And when locked, the home pressed twice also correctly shows the iPod controls. But the features that work properly stop here.
When set to the home menu, double tapping the button causes absolutely nothing to happen. I've tried it many times. Making sure music isn't playing, making sure the switch that says "Show iPod controls instead when music is playing" is turned off. I wanted this feature so bad I've done 3 software restores and nothing.
The same goes for Contact Favorites. What's interesting is that if I have the phone unlocked (and I can be in any app) and the double-click setting is set to show Favorites, I can double-click the home button and it will show the favorites. But never when locked. The only double-click feature that works from the locked screen is iPod controls. And the iPod controls like to show even when it's not set to nor pending music playing.
Is anyone else out there having these issues? I'm out of ideas of how to fix it.

If I'm following corectly it sounds like you've done a bit of trouble shooting yourself. Can you take it to an Apple store an let them check it out?

SOMEONE PLEASE HELP!I have an older IPodMini an now whnever i try and turn it on the only thing that shows up is a picture of a folder and the website address to applessupport group then shuts off. whats wrong and how can i fix and get it to work again.

Just please explain to me what i need to do to get it back working.

Connect your iPad to iTunes on your computer...
See Here
http://www.apple.com/support/ipad/
You may also want to spend a minute or two here...
iPad User Guide iOS 5
http://manuals.info.apple.com/en_US/ipad_user_guide.pdf

My iPod 4 brand new charger won't show the charging sign and won't connect to a computer. I have went to the Apple Store and bought the charger but it still won't work. What do I do?

I recently got a brand new charger from my local Apple Store. When I got home and plugged it into my charger on my computer nothing happened. It chargesbut it doesn't show the charging sign or make the sound that says its charging. It takes my iPod touch at least 4-5 hours to fully charge. I would just like some tips on what to do. I have tried resetting my iPod and I've tried just getting a new charger, but nothing works. If anyone knows anything that might help I will very much appreciate it. Thank you

Not Charge
- See:
iPod touch: Hardware troubleshooting
iPhone and iPod touch: Charging the battery
- Try another cable. The cable for 5G iPod (lightning connector) seems to be more prone to failure than the older cable.
- If a 5G iPod
Iphone 5 lightning port charging problem - SOLUTION!
- Try another charging source
- Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar

My iPhone 5 won't charge properly, computer doesn't recognise it and the home button has stopped working completely, it hasn't been dropped or water damaged at all, any ideas?

My Iphone 5 won't charge properly, computer won't recognise the device and also the home button has stopped working completely, it hasn't been dropped or suffered any water damage, anybody else had anything like this? and what are the solutions? thanks

If your iPod Touch, iPhone, or iPad is Broken
Apple does not fix iDevices. Instead, they exchange yours for a refurbished or new replacement depending upon the age of your device and refurbished inventories. On rare occasions when there are no longer refurbished units for your older model, they may replace it with the next newer model.
You may take your device to an Apple retailer for help or you may call Customer Service and arrange to send your device to Apple:
Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
To contact product and tech support: Contacting Apple for support and service - this includes international calling numbers.
iPod Service Support and Costs
iPhone Service Support and Costs
iPad Service Support and Costs
There are third-party firms that do repairs on iDevices, and there are places where you can order parts to DIY if you feel up to the task. Start with Google to search for these.

My MacBook is stuck on the loading screen. Please help! Not sure what to do

Hi, so my MacBook has stopped working for some reason
I've just tried switching it on but it has stopped on the loading screen.
I am scared and not sure what to do.
Please help!!!

Take each of these steps that you haven't already tried. Stop when the problem is resolved.
Step 1
The first step in dealing with a boot failure is to secure your data. If you want to preserve the contents of the startup drive, and you don't already have at least one current backup, you must try to back up now, before you do anything else. It may or may not be possible. If you don't care about the data that has changed since your last backup, you can skip this step.
There are several ways to back up a Mac that is unable to boot. You need an external hard drive to hold the backup data.
a. Boot into the Recovery partition, or from a local Time Machine backup volume (option key at startup.) When the OS X Utilities screen appears, launch Disk Utility and follow the instructions in this support article, under “Instructions for backing up to an external hard disk via Disk Utility.”
b. If you have access to a working Mac, and both it and the non-working Mac have FireWire or Thunderbolt ports, boot the non-working Mac in target disk mode. Use the working Mac to copy the data to another drive. This technique won't work with USB, Ethernet, Wi-Fi, or Bluetooth.
c. If the internal drive of the non-working Mac is user-replaceable, remove it and mount it in an external enclosure or drive dock. Use another Mac to copy the data.
Step 2
Press and hold the power button until the power shuts off. Disconnect all wired peripherals except those needed to boot, and remove all aftermarket expansion cards. Use a different keyboard and/or mouse, if those devices are wired. If you can boot now, one of the devices you disconnected, or a combination of them, is causing the problem. Finding out which one is a process of elimination.
If you've booted from an external storage device, make sure that your internal boot volume is selected in the Startup Disk pane of System Preferences.
Step 3
Boot in safe mode. Note: If FileVault is enabled on some models, or if a firmware password is set, or if the boot volume is a software RAID, you can’t do this. Post for further instructions.
Safe mode is much slower to boot and run than normal, and some things won’t work at all, including wireless networking on certain Macs.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
When you boot in safe mode, it's normal to see a dark gray progress bar on a light gray background. If the progress bar gets stuck for more than a few minutes, or if the system shuts down automatically while the progress bar is displayed, your boot volume is corrupt and the drive is probably malfunctioning. In that case, go to Step 5.
If you can boot and log in now, empty the Trash, and then open the Finder Info window on your boot volume ("Macintosh HD," unless you gave it a different name.) Check that you have at least 9 GB of available space, as shown in the window. If you don't, copy as many files as necessary to another volume (not another folder on the same volume) and delete the originals. Deletion isn't complete until you empty the Trash again. Do this until the available space is more than 9 GB. Then reboot as usual (i.e., not in safe mode.)
If the boot process hangs again, the problem is likely caused by a third-party system modification that you installed. Post for further instructions.
Step 4
Sometimes a boot failure can be resolved by resetting the NVRAM.
Step 5
Launch Disk Utility in Recovery mode (see Step 1.) Select your startup volume, then run Repair Disk. If any problems are found, repeat until clear. If Disk Utility reports that the volume can't be repaired, the drive has malfunctioned and should be replaced. You might choose to tolerate one such malfunction in the life of the drive. In that case, erase the volume and restore from a backup. If the same thing ever happens again, replace the drive immediately.
This is one of the rare situations in which you should also run Repair Permissions, ignoring the false warnings it may produce. Look for the line "Permissions repair complete" at the end of the output. Then reboot as usual.
Step 6
Reinstall the OS. If your Mac was upgraded from an older version of OS X, you’ll need the Apple ID and password you used to upgrade.
Step 7
Repeat Step 6, but this time erase the boot volume in Disk Utility before installing. The system should automatically reboot into the Setup Assistant. Follow the prompts to transfer your data from a Time Machine or other backup.
Step 8
This step applies only to older Macs (not current models) that have a logic-board ("PRAM") battery. Both desktop and portable Macs used to have such a battery. The logic-board battery is separate from the main battery of a portable. A dead logic-board battery can cause a gray screen at boot. Typically the boot failure will be preceded by loss of the startup disk and system clock settings. See the user manual for replacement instructions. You may have to take the machine to a service provider to have the battery replaced.
Step 9
If you get this far, you're probably dealing with a hardware fault. Make a "Genius" appointment at an Apple Store to have the machine tested. If you can't get to an Apple Store, go to another authorized service provider.

My iPhone died and wont turn back on. My home button doesn't work to reboot it.

It died last night and I put it on the charger and nothing happens not even the battery symbol comes up. I do have the iOS 7. I can't restart it because my home button doesn't work and i have to use assistive touch. It won't show up on itunes when i tried to plug it in. It's not the charger because it works on my other i-devices. I have an iphone 4.

If the screen and iPod does not show any life then letting the batter drain will not do anything.
If you tried another cable and tried ReBoot on another computer and still problem then your iPod has to be repaired/replaced
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar

My Ipod has a blank white screen and my home button doesn't work

My Ipods screen just went totally blank white and my home button doesn't work anymore any #Advise ??
i've seen the other videos i can do it but my home button doesn't work ??

Try:
- iOS: Not responding or does not turn on
When it says place the iPod in recovery mode
Place the iPod in recovery mode using one of these programs:
For PC
RecBoot: Easy Way to Put iPhone into Recovery Mode
or
http://joshuabailey1997.wordpress.com/2010/09/02/recboot-v1-3/
If necessary:
Download QTMLClient.dll & iTunesMobileDevice.dll for RecBoot
and
RecBoot tip
RecBoot may have problems on 64X windows, then try:
Tenorshare ReiBoot – Enter & Exit iPhone, iPad, iPod Recovery Mode with a Single Click
For MAC or PC
The Firmware Umbrella - TinyUmbrella
Installs blootware on PC too
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

Ok i literally just took my ipod 5 out of the box and the home button is not working help me pleasee!

ok i literally just took my ipod 5 out of the box and the home button is not working help me pleasee!

I would go straight back to store, state the problem and ask for a replacement. Good luck.

I can only make outgoing calls. My home button is only working for voice control and won't take me back to menu. I am only in the calling screen and can't even shut off. What do I do?

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