My iphone 5 will freeze up and turn off and back on. It will go to the apple screen and then go black MULTIPLE times before it comes back on. No buttons work while this happens. My phone is a week old.
My iphone 5 will freeze up and turn off and back on. It will go to the apple screen and then go black MULTIPLE times before it comes back on. No buttons work while this happens. My phone is a week old.
User troubleshooting is restart, reset, restore from backup, restore as new. If you perform these steps and it still doesn't work, then make an appointment at the Apple Genius bar and have the hardware checked.
Similar Messages
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My ipod only goes to the apple screen and freezes then turns off after about a minute. Is this fixable?
Try a system reset. It's quick, easy and harmless...
Hold down the on/off switch and the Home button simultaneously until the screen blacks out or you see the Apple logo. Ignore the "Slide to power off" text if it appears. You will not lose any apps, data, music, movies, settings, etc. -
When i plug my Ipod touch 4th generation in it goes to the apple screen and then shuts off and then turns back on and goes to a solid blue screen.
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
My iphone 4 got stuck while software update and now it keeps show the apple screen and then shut off
Hey everyone!
My iphone 4 got stuck while I was doing the software update to iOS 6.3.1 without using the computer (directly from the iphone settings) and now it keeps show me the apple screen and then shut off. I really don't know that to do and I would like some help, please!
thank you very much.Backing up, Updating and Restoring
http://support.apple.com/kb/HT1414
Unable to Update or Restore
http://support.apple.com/kb/HT1808 -
My Iphone 4s is plugged in charging after it has fully died. Instead of the apple appearing and staying constant on the screen...the apple is blinking. What does this mean and how do I get the phone to charge/turn back on.
- Try:
iOS: Not responding or does not turn on
- Next try letting the battery fully drain. After charging for a least an hour try again
- Last, make an appointment at the Genius Bar of an Apple store, it appears you have a hardware problem. -
I turned my iPhone off and when I started it up is has "frozen" showing the Apple logo and several lines of text. Any thoughts?
Never mind... i figured it out!
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Please help I just bought this Ipod used and didnt know it was stuck on this screen. It is stuck with the apple screen and wont turn off even after holding bothe the on/off button and home button at the same time, itunes does not even recongnize the device i need to find a way to do a complete restore as if it were just purchased please help
Have you tried connecting it to your iTunes library in recovery mode using the instructions in this Apple support document?
http://support.apple.com/kb/ht1808
B-rock -
I have tried to reset and restart my iPod touch but it remains stuck at the apple logo and turns off. The iPod is not responsive when i connect it to my computer or wall charger.
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
And then put in rice for 3 days and plugged it into my computer but it keeps flashing the Apple logo and a no charge sign. It also is not connecting to my computer and it does not say "Amelia's iPhone" in iTunes
Put it in rice for another 4 days.
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I left it running over night, it was running perfectly, in the morning the screen was black. i tried to restart it and got no display but i can hear the machine running. so i put away for several months, plug it in, charge the battery, it boots, i have a display, it loads the desktop and freezes. when i try to restart it theres no display. the last time i tried, i started it, i got to the apple screen and nothing. whats the issue here? please help.
Will it boot OK in Safe Mode? See What is Safe Boot, Safe Mode? (Mac OS X)
http://docs.info.apple.com/article.html?artnum=107392 Takes a while to run, but it usually "fixes" problems.
Safe Boot takes longer than normal startup
http://support.apple.com/kb/TS1884?viewlocale=en_US
Resolve startup issues and perform disk maintenance with Disk Utility and fsck
http://docs.info.apple.com/article.html?artnum=106214
Cheers, Tom -
Ipod touch wont load past apple screen. I have tried resetting by holding home button and on/off but after it resets it still only loads to the apple screen. When I plug the device in It stays on the apple screen and itunes does not recognize it? I fear it may be stuck in some sort of reset loop which is stopping itunes from recognizing it. How do I go about the process of sending it in to apple if I cannot find a fix? Thank you in advance, it is greatly appreciated!!
- See if placing the iPod in Recovery mode will allow a restore.
- If not successful and you can't turn the iPod fully off (that is required to place in recovery mode), then let the battery fully drain. After charging for at least an hour try the reset, restore again
- Then time for an appointment at the Genius Bar of an Apples store. -
i tried reseting my ipod when i turn it back on all you see is the apple icon and a loading symbol how do i fix it ?
Try here:
iPhone and iPod touch: Frozen and unresponsive -
I turned my Mac on and it isn't progressing beyond the apple screen and loading symbol turning away
I turned my Mac on and it isn't progressing beyond the apple screen and loading symbol turning away
Shut down, restart holding the Shift key until you see the Apple, spinning gear, and a progress bar below that. This may take a few minutes.
http://support.apple.com/kb/HT1564
If you're able to get started up this way try restarting normally. If that works, you should be fine. If restarting normally doesn't work please reply as this is probably caused by a third party kernel extension, startup item, or login item.
Autumn -
i came home and my iphone is now frozzen on the apple screen and it hasnt been doing anything i put it in the charger and its not doing anything how do i get it to work so i can text and call and stuff
I got to that page but clicking on the Subscribe Free had no effect.
Nothing showed in the Podcasts nor the iTunes U.
In fact I also subscribed to Stanford's lectures and despite actually managing to DL them there is still no subscription in iTunes U, just the Intro to Computer Science belatedly.
Peter
I'd like to attach the screen grab of the out of order and randomly DLed selection of Harvard's course, but the forum won't let me attach it even though it is only 456k. Correction, close post and retry and now it lets me. NB how intermittent the DLs are and in no particular order. -
My Ipod is stuck on the apple screen, and i've tried EVERYTHING
Let me vent a bit before my question:
I have had my Ipod Nano sent in 3 TIMES FOR REPAIR.
But they keep sending the original product back, still in non-functioning condition.
So, I sent it one more time.
I got it back today.
I plug it into my computer, and after about 45 minutes, my computer FINALLY recognizes it.
So I figure we're back in business.
Then, I start to update, and its says that it can't because it can't be read or something. (after it said it updated like 10 songs or something)
So then I reset the Ipod.
Now its stuck on the apple screen and I can't get it off.
I am so frusterated, you can't even imaginnnneeeeee how ****** off I am.
This freaking Ipod has been in shipping more then actual play time.
So then I made another request just now for repair, and it says that it already has a repair out, but my ipod just got back today..
So.
Could you please help me out here? I'm a little erked.
Thanks, Caitlin.have you tried connecting it to a/c power and not USB? Resetting in both cases? Letting the power drain? Ipod firmware updater?
I would call them again and get a supervisor or something.
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