I can sign into the Itunes Store w/ my apple id and password, but it wouldn't allow me to sign into my billing area with same?

I can sign into the Itunes store with my apple is and pw, but with that same apple id and password it will not let me sign into the billing area to change my credit card or buy something! argh

contact itunes support

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I have the newest version of iTunes, and I cann open iTunes but I can't open the iTunes store, I click on it and then it says "iTunes is not working. Windows is checking for a solution" and then it closes.

Please help.
I can't buy anything!!!!!!

This happened to me after the last iTunes upgrade. The solution for my problem was to completely uninstall and reinstall my security software PC Tools Spyware Doctor with Antivirus) Just disabling it did not work.
There are however a lot of different fixes on other old threads.

HT1391 why can't i purchase a movie from itunes. Ido have my apple id and password but when i try buying it keeps saying my password is invalid or contact itunes support?

Why can't i purchase a movie from itunes.Ido have my apple id and password but when i try buying from my apple tv it keeps saying the id is invalid.
Go to the itunes store on my computer and update your apple id and i did but it keeps saying the same thing?

contact itunes support

I can connect to the iTunes store but I can't sign in

I recently got a macbook pro and before I got it I had a Toshiba. On that one I had an iTunes account that I used and worked fine.
I can connect to the iTunes store. I can search for stuff but I can't sign in so I can't download anything.
I've never had this problem before. I know that my apple id is ok because I changed the password because I thought I might have had it wrong.
Does anyone know how to fix it? I have the newest version of iTunes.

I'm having the same problem. Are you getting unknown error -9813?

I have a problem with the iTunes Store, I have an ipod and an iphone 2. I have a PC with Windows Vista Home Premium 2007, entering into iTunes Store on the main screen I get only AppStore, Podcast and iTunesI have a problem with the iTunes Store, I have a

I have a problem with the iTunes Store, I have an ipod and an iphone 2. I have a PC with Windows Vista Home Premium 2007, entering into iTunes Store on the main screen I get only AppStore, Podcast and iTunes U. In my screen I get only ipad2 Podcast, iTunes U Downloads. My problem is I can not access any application to download music, videos, books, etc..
ITunes will be installed wrong or what should I do to activate these options?

Go to the front page of the Store, and click Change Country. Make sure it is set to the country where you actually are.
Then you will be able to see everything that is for sale in your country, which, depending where you live, might or might not include music.

TS1368 My wifi is working fine but I connect to the iTunes Store. Why is this and what else can I try please?

I cannot connect to the iTunes Store but my wifi is working fine, what else can I try please?

The Complete Guide to Using the iTunes Store
http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
iTunes Store: Associating a device or computer to your Apple ID
http://support.apple.com/kb/ht4627
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
Best Fixes for ‘Cannot Connect to iTunes Store’ Errors
http://ipadinsight.com/ipad-tips-tricks/best-fixes-for-cannot-connect-to-itunes- store-errors/
iOS: Changing the signed-in iTunes Store Apple ID account
http://support.apple.com/kb/ht1311
Try this first - Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
This works for some users. Not sure why.
Go to Settings>General>Date and Time> Set Automatically>Off. Set the date ahead by about a year.Then see if you can connect to the store.
 Cheers, Tom

TS1368 I can not open the itunes store on my ipod touch

I can't open the itunes store on my ipod touch after syncing. It starts to load and just stops. It does not give me an error message.

Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Go to Settings>iTunes and App Stores and sign out and sign back in
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.

HT5610 I can't access the itunes store in windows 8.

I can't access the itunes store in windows 8. An error message appears that syas itunes has stopped working and I should close the program. Has anyone experienced this issue and what can I do to resolve it.

Hi dear's
Here are some steps to resolve this issue:
1) Sign out of your iTunes Store account
2) Close iTunes
3) Restart your computer
4) Reset Cache*
*From iTunes, look at the top of the page and select "iTunes", choose "Preferences", then select "Advanced" and click "Reset Cache".

I can't access the iTunes store on my newly build Windows 8 computer

I can't access the iTunes store from my computer. When I try it just hangs up with the "busy bar" are the top working away. I can download my stuff on my iPad or my iPod, but I do prefer using iTunes on my computer. I do have a Windows 7 machine, but it's my work computer and I'd rather not put iTunes on it. Any ideas? Anybody else having this issue? I use Norton 360 and have turned the firewal completely off, but still no joy.

Hi dear's
Here are some steps to resolve this issue:
1) Sign out of your iTunes Store account
2) Close iTunes
3) Restart your computer
4) Reset Cache*
*From iTunes, look at the top of the page and select "iTunes", choose "Preferences", then select "Advanced" and click "Reset Cache".

I accidentally erased a music album that I purchased on iTunes. How can I get the iTunes store to recognize that it is no longer in my iTunes library and download it again?

I accidentally erased a music album that I purchased on iTunes. How can I get the iTunes store to recognize that it is no longer in my iTunes library and download it again?

Delete the broken links in iTunes then look at your purchased list to redownload.
If this happened because you were deleting files from the iTunes folder in Finder, don't. You have to let iTunes do all the deleting and moving or you will end up with broken links.

Why can't you purchase an audio book on the Itunes store from an Apple TV?

Apple seems to be moving everything they sell on Itunes to graphics, away from the traditional text based browse function they started with.
I don't think they've done the most effective job on that move on a PC/Mac, it's sometimes easier just to go through the Apple TV and buy from there and let it just sync and transfer to my Itunes library on my PC.
However, I've noticed that you can't purchase an audiobook from an Apple TV, though you can purchase everything else that can play on an Ipod from there.
Audiobooks just don't show up as an option on the Itunes store from an Apple TV, but they do play on your Apple TV if you purchase them from the Itunes store from the PC or Mac you sync or stream from.
Does anyone know if this is a licensing issue, or yet another oops/oversight on Apple's part? Doesn't seem to make sense, Apple has been pushing tighter and tighter integration between the Itunes store and Apple TV, and it's yet another lost revenue stream on Apple's part that I hope they fix.
If you can buy it from the store, you ought to be able to buy it using your apple TV. Period. Makes as much (non)sense as restricting what content you can purchase if you are buying it from an Iphone vs. a PC vs. a Mac. If you sell content on your store that plays on your devices, then sell it, regardless of which device (that you also make and sell) that your customers access your Itunes store from. It's why they make us sync everything back to Itunes on a computer in the first place.
And yes, while it may sound counter-intuitive to listen to an audio book from a device connected to a TV,
I listen to audiobooks from my Apple TV nightly in my bedroom to go to sleep by, streamed via airtunes to the Aux port on my clock radio by my bed, then turn the TV off and snooze. Works extremely well and has for years now. Beats headphones or futzing with external speakers on an Ipod or trudging upstairs to the room I have my PC in to stream an audiobook to airtunes, then back to bed. With Apple TV, it's pick, click, then turn off the tv and the lights. Sure would be nice to buy an audio book that way also.
Any thoughts on why they would restrict you from buying audiobooks from an Apple TV? To me, it's yet another lost revenue opportunity for impulse buys courtesy of Apple.

Send your tv feedback here

I have iTunes Match, but some of the music I loaded from CDs and I can see in the iTunes store won't play. It recognizes the album but is playing literally the only 3 songs I don't want to listen to.

have iTunes Match, but some of the music I loaded from CDs and I can see in the iTunes store won't play. It recognizes the album but is playing literally the only 3 songs I don't want to listen to.
How do I get to play all of my music that should be stored either on the computer or in the cloud?

Hi,
Initially your music should be in your iTunes library on your computer. Once match completes its scan, your music will have been matched or uploaded. I suggest that you add iCloud status column to song view. This will tell you what has been matched, uploaded, purchased, inelligible, duplicate or waiting. What is the status of your tracks that are not playing.
If space is not an issue, I suggest that you keep the music on the internal hard drive otherwise you can delete the tracks and play from cloud. In both instances, you should maintain a back up of all your music on a separate hard drive.
Jim

How can I change the itunes store from Swiss to the Italian one on my ipad2 with new software ios6? Thanks

How can I change the itunes store from Swiss to the Italian one on my ipad2 with new software ios6? Thanks

See More Like This to the right of this post!

I can't get the iTunes store to open n my iPad. Keep getting error that it cannot open. I just want to see a purchase history of the apps my daughter bought.

Any suggestions?

Hi Swolfie1!
I have an article here that can help you troubleshoot this issue a little further:
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
Thanks for being a part of the Apple Support Communities!
Regards,
Braden

TS1368 I keep getting this error message and can't open the iTunes store. I've reinstalled iT a half dozen times with no results. "Registry settings used by the iT drivers for importing & burning CDs & DVDs are missing" reinstall iTunes

I can't open the iTunes store and keep getting this error message. "Registry settings used by the iT drivers for importing & burning CDs & DVDs are missing. Reinstall iTunes." I've reinstalled iT a half dozen times with no results.

You might have two different things going on at once here.
Starting with the registry settings message.
I'd start with the following document, with one modification. At step 12 after typing GEARAspiWDM press the Enter/Return key once prior to clicking OK. (Pressing Return adds a carriage return in the field and is important.)
iTunes for Windows: "Registry settings" warning when opening iTunes

I can sign into the Itunes Store w/ my apple id and password, but it wouldn't allow me to sign into my billing area with same?

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