I can sign on to the iTunes store using my ID but when I want to check my billing information (to change the existing info) it wont accept my password? What do I do?

Adding Open DNS codes to your Network Preferences, should give good results in terms of speed-up as well as added security, (including anti-phishing and redirects) (Full information about Open DNS is here: http://www.opendns.com/home/nobloat ) and further independent information can be read here:
http://reviews.cnet.com/8301-13727_7-57338784-263/free-dnscrypt-tool-enhances-ma c-web-security/?tag=mncol;txt
and here:
http://www.macworld.com/article/1146064/troubleshootdns.html?t=234
Open System Preferences/Network. Double click on your connection type, or select it in the drop-down menu, and in the box marked 'DNS Servers' add the following two numbers:
208.67.222.222
208.67.220.220
(You can also enter them if you click on Advanced and then DNS)
Sometimes reversing the order of the DNS numbers can be beneficial in cases where there is a long delay before web pages start to load, and then suddenly load at normal speed:
http://support.apple.com/kb/TS2296

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I've downloaded movies from the iTunes store to my iPad but when I want to play them, I get the message... iTunes Store Terms and Conditions but when I follow the link it still doesn't let me play my movies. What am I doing wrong?

I've downloaded movies from the iTunes store to my iPad but when I want to play them, I get the message... iTunes Store Terms and Conditions... but when I follow the link it still doesn't let me play my movies. What am I doing wrong?

Easy maybe, but a lot of users are used to playing the movies in iTunes on their computers so that is the first place they turn to on the iPad.
Enjoy the show!

My little Daughter has wrongly purchased some apps from her iTunes store using her iPad. Now we want to cancel the purchase. Our credit card has not been charged till yet. The amount is showing overdue in her account. Plz suggest us how to cancel the purc

My younger daughter has wrongly purchased some apps from iTunes Store. The credit card has not been charged yet. It is showing overdue amount in her account. Can anyone suggest, how can we cancel the purchases?
Regards,
Usman Khawaja

FOR ASSISTANCE WITH ORDERS - iTUNES STORE CUSTOMER SERVICE
For assistance with billing questions or other order inquiries, please refer to our online support page by clicking here: http://www.apple.com/support/itunes/store/. If you cannot find the answers you are seeking in our robust knowledge base, you can contact us by visiting the following URL http://www.apple.com/support/itunes/store/, clicking on the appropriate Customer Service topic, then using the contact button or email form at the bottom of the page. Responses to emails will be provided as soon as possible.
Phone: 800-275-2273 How to reach a live person: Press 0 four times
Hours of Operation: Mon-Fri: 9am-5pm ET
Email: [email protected]
 Cheers, Tom

HT204406 I can connect to iTunes store and buy stuff but when i run a connection test i get "connection to firmwear server failed" connection timed out. Do i need to configure my wifi adapters settings?

Microsoft Windows Vista Home Premium Edition Service Pack 2 (Build 6002)
TOSHIBA Satellite A215
iTunes 10.6.1.7
QuickTime 7.7.1
FairPlay 1.14.37
Apple Application Support 2.1.7
iPod Updater Library 10.0d2
CD Driver 2.2.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 5.1.1.4
Apple Mobile Device Driver not found.
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.5.502
Gracenote MusicID 1.9.5.115
Gracenote Submit 1.9.5.143
Gracenote DSP 1.9.5.45
iTunes Serial Number 0029A68C04077DC8
Current user is an administrator.
The current local date and time is 2012-04-18 05:41:18.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is not supported.
Core Media is supported.
Video Display Information
ATI Technologies Inc., ATI Radeon X1200
**** External Plug-ins Information ****
No external plug-ins installed.
Genius ID: ff966d6a67ef265801e62ca642665008
iPodService 10.6.1.7 is currently running.
iTunesHelper is currently not running.
Apple Mobile Device service 3.3.0.0 is currently running.
**** Network Connectivity Tests ****
Network Adapter Information
Adapter Name:          {174B2346-A791-4C25-9515-884E658FE655}
Description:          Realtek RTL8187 Wireless 802.11b/g 54Mbps USB 2.0 Network Adapter
IP Address:          10.100.160.213
Subnet Mask:          255.255.254.0
Default Gateway:          10.100.160.1
DHCP Enabled:          Yes
DHCP Server:          10.100.160.2
Lease Obtained:          Wed Apr 18 05:39:40 2012
Lease Expires:          Wed Apr 18 05:56:20 2012
DNS Servers:          64.250.243.37   <<<<<<<<<<< multiple DNS ADS.
                    64.250.243.42
Adapter Name:          {5C7559AA-708B-4EFC-B67F-25B400863B6B}
Description:          Realtek PCIe FE Family Controller
IP Address:          0.0.0.0
Subnet Mask:          0.0.0.0
Default Gateway:          0.0.0.0
DHCP Enabled:          Yes
DHCP Server:
Lease Obtained:          Wed Dec 31 16:00:00 1969
Lease Expires:          Wed Dec 31 16:00:00 1969
DNS Servers:
Here is the latest Diag. i got from iTunes help
Active Connection:          LAN Connection
Connected:          Yes
Online:                    Yes
Using Modem:          No
Using LAN:          Yes
Using Proxy:          No
Firewall Information
Windows Firewall is on.
iTunes is enabled in Windows Firewall.
Connection attempt to Apple web site was successful.
Connection attempt to browsing iTunes Store was successful.
Connection attempt to purchasing from iTunes Store was successful.
Connection attempt to iPhone activation server was successful.
Connection attempt to firmware update server was unsuccessful. <<<<<<<<<< MAYBE PROBLEM HERE
The network connection timed out.<<<<<<<<<<
Connection attempt to Gracenote server was successful.
Last successful iTunes Store access was 2012-04-18 04:24:48.

See if this article will help:
iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
http://support.apple.com/kb/TS1814

My itunes store home loads fine but when i try and press redeem it will start to load then stop and go blank. what should i do?my itunes store home loads fine but when i try and press redeem it will start to load then stop and go blank. what should i do?

My itunes store home page opens just fine and i can search music and evrything but when i press the "redeem" button it will begin to load then stop and go completely blank. what should i do?

I figured it out!
I read a solution for something that sounded similar.
Anyone in similar position:
Open iTunes app on iPhone, and pick an option from bottom, such as music. Then scroll down to bottom of page and where your iTunes ID is, press on it, and pick sign out.
Then return to home screen, and double press home button and press and hold on first icon showing, until a minus symbol appears in the top left of icons present. Press on each minus symbol on each app in turn, until all app icons have disappeared. Then Restart the phone by pressing and hold the home button and the on/off/standby button at top of phone, until the apple symbol appears in centre of blank screen.
Swipe to turn phone fully on and open settings and scroll down to iTunes and apps option and tap that. Pick sign in and put in your apple ID, it will accept it and then return to home screen and open iTunes a you'll find it works fine
Simple really, but some like me won't think f this themselves!
Hope that helps

I sign in my ipad by using my id, but when i want to update as show others people id

i try log out before, and sign in back but the same problem still happens

You can take the following steps, if you have ios 5 installed:
1. Go to settings,
2. Choose store,
3. Tap on Apple ID: (on the right pane)
4. Sign out
5. Tap on Sign In
6. Tap on Use Existing Apple ID in the modal dialog box
7. Enter username and password
8. Tap on OK and verify your payment info - Enter security code and then tap on Done
9. Go to Store (in setting) again
10. Turn on Apps

ITunes match stopped mid-matching and the programme told me to sign out then sign back in to iTunes. I did this but when I turned iitunes Match back on it told me it would erase my old library I'd partiall uploaded as it was "on another computer".

Any ideas how I can save my old library....I'd literally matched/uploaded 18000 songs!
What's more, the system is saying I've activated another computer leaving me with only 2 left out of my 5... Which is incorrect
Any ideas?

Go to the  menu/About This Mac - what OS version shows there?
Do a backup, preferably 2 separate ones on 2 separate drives.
Revert to a Previous OS X
Revert to Snow Leopard
If you do revert, I'd use Setup Assistant to restore your data. This process takes a while, so do it when you won't need the computer for several hours, based on my experience.

I have a 3G phone and cannot send emails via the Iphone because it wont accept my password. the lap top works ok

unable to send e-mails but can read them on my I phone.
The service provider says its the the phone and the phone people say its the service provider

Try restarting your iPhone.
If that doesn't do it, try Resetting All Settings from Settings > General > Reset (doesn't erase the iPhone).
You could also try troubleshooting the applications or restoring the iPhone.

I just got the new itunes and I can open itunes and see my music but whenI try and go to the itunes store it just loads to a white page. I try and refresh and go to the home page and nothing happens. I can sign into my account and the tabs for the itunes

I just got the new itunes and I can open itunes and see my music but whenI try and go to the itunes store it just loads to a white page. I try and refresh and go to the home page and nothing happens. I can sign into my account and the tabs for the itunes store pop up like they normally would when browsing the itunes store but when I click on one of them, it is a blank page. Is there a setting I need to change? Does it just take an extremely long time to load? Please help!!

Bucktr09:
I'm having the exact same problem. I upgraded to the newest version of iTunes on my iMac and ever since I did the store is a blank white screen. I can get my library content but the store is a no go. Is there any one out there with a solution?

HT1420 i can not access my account when i try to sign into itunes. it keeps saying the itunes store is temporarily unavialable,but i can sign into the apple website.

i cannot access my itunes account when i try to sign into itunes. it keeps saying the itunes store is temporarily unavailable, but i can sign into the apple website.

That means you have to sign into/view your account and review you account and make sure you have a valid payment method specified in your account.

I can't sign into the itunes store using the 3G network?

I can't sign into the itunes store using the 3G network?
I keep getting the error "Can't connect to the iTunes Store"
This also makes it impossible for me to use itunes match with the 3G network.

I've got this as well and it seems to have affected only the Music and Home pages - do a search in the search bar and you will get to the films etc. Looks like somone goofed! If anyone from Apple checks this out, mine is the UK store. Home page and Music pages only affected.

Apple id was originally disabled. I reset my password and can sign into my apple id account. But when i want to buy an app in the app store it says my apple id is disabled again.

apple id was originally disabled. I reset my password and can sign into my apple id account. But when i want to buy an app in the app store it says my apple id is disabled again.

It's real easy to create a new one and, in fact, it's too easy. I say that because multiple IDs are a PIA. The problem is that anything obtained from the iTunes Store is PERMANENTLY associated with the ID that was used to obtain the item(s). iTunes items can not be transferred from one ID to another and IDs can not be merged.
The problem arises when you want to update an app. If you're doing it from iTunes on your computer, you must log out and back in to get to the correct ID. Then you update and log out/in again to get back to where you started. It's slightly easier if you update from the iPad/iPod device as there is no need to log out/in BUT you still need the correct password for the appropriate ID. Of course, with a disabled ID, the problem is much worse!
A replacement Apple ID makes sense ONLY if you wish to start out absolutely brand new with zero iTunes Store purchases.
If you're really butting your head aginst a wall and you're reasonably close to an Apple Store, my suggestion is that you make an appointment with the resident "Genius" and get his/her help.
One last thought... If your brother actually got a human on the phone to dispute the charges, go there and explain the problem. Of course, if Apple did not accept his explanation of what occurred, that could be the whole issue. Apple believes that money is owed on the account!

I have just bought four songs from iTunes store using my iMac. I can play the music on my iMac and throughout my Apple TV. However after several restarts and double checks I can't get the four tunes to sync with either my iPhone or my iPad.

I have just bought four songs from iTunes store using my iMac. I can play the music on my iMac and throughout my Apple TV. However after several restarts and double checks I can't get the four tunes to sync with either my iPhone or my iPad. All the software is up to date.

do you use the same Apple ID on your iMac, your iPhone and iPad? This is a requirement.

HT201991 Why can't I see my iTunes Store reviews? Are the artists having reviews moderated? It's been a week...

Why can't I see my iTunes Store reviews? Are the artists having reviews moderated? It's been a week after writing a review on a few albums I purchased. I can see the reviews I've left when I view the settings in my iTunes account. The problem I'm having is that my vanity requires me knowing if people find my reviews to be helpful or useful - I actually put effort into some of my reviews. It would be nice to see feedback on the more critical reviews rather than seeing nothing but cult-followers of various artists leaving carpet-bomb 5-star reviews. It kinda diminishes the quality and legitimacy of iTune's recommendations as well as how they sort popular artists.

Why can't I see my iTunes Store reviews? Are the artists having reviews moderated? It's been a week after writing a review on a few albums I purchased. I can see the reviews I've left when I view the settings in my iTunes account. The problem I'm having is that my vanity requires me knowing if people find my reviews to be helpful or useful - I actually put effort into some of my reviews. It would be nice to see feedback on the more critical reviews rather than seeing nothing but cult-followers of various artists leaving carpet-bomb 5-star reviews. It kinda diminishes the quality and legitimacy of iTune's recommendations as well as how they sort popular artists.

I can not access Itunes Store from my computer. When I run the dianostic I get a red light that says "Secure Link to the Itunes Store Failed".

I can not access Itunes Store from my computer.
When I run the diagnostic tool for network connectivity, my network connects but I get a Red light that says "SECURE LINK TO THE ITUNES STORE FAILED".
Can anyone help me on this problem?

ITunes won't connect all I get is the "accessing iTunes store......". With the bar scrolling but no connection.
With those symptoms, I'd try the following document:
Apple software on Windows: May see performance issues and blank iTunes Store
(If there's a SpeedBit LSP showing up in Autoruns, it's usually best to just uninstall your SpeedBit Video Accelerator.)

I can sign on to the iTunes store using my ID but when I want to check my billing information (to change the existing info) it wont accept my password? What do I do?

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