I can't buy some app in my iPad , we tell me please contact iturn support , pls tell me what can I do
My order numbers is MHW9KSGLV , invoice number is 128022683431. My due day is oct 28, I change my new ipad3, I can't loin my u book , what can I do?
Here is an extract from an Apple link -
For assistance with billing questions or other order inquiries, please refer to our online support page by clicking here: http://www.apple.com/support/itunes/store/. If you cannot find the answers you are seeking in our robust knowledge base, you can contact us by visiting the following URL http://www.apple.com/support/itunes/store/, clicking on the appropriate Customer Service topic, then using the contact button or email form at the bottom of the page. Responses to emails will be provided as soon as possible.
Phone: 800-275-2273 How to reach a live person: Press 0 four times
Hours of Operation: Mon-Fri: 9am-5pm ET
Email: [email protected]
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Hi,I want to buy some apps today.
While I was ready to purchase , the store ask me to answer my security questions.
But I had already forgot my answer !
Now I can't purchase any app, help ! Thanks!The HT5312 page that you posted from has instructions for how to reset them i.e. if you have a rescue email address (which is not the same thing as an alternate email address) on your account then steps 1 to 5 half-way down that page should give you a reset link.
If you don't have a rescue email address (you won't be able to add one until you can answer your questions) then you will need to contact Support in your country to get the questions reset (these are user-to-user forums).
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 page that you posted from to add a rescue email address for potential future use -
Hi,I want to buy some apps today.
While I was ready to purchase , the store ask me to answer my security questions.
But I had already forgot my answer !
Now I can't purchase any app, help ! Thanks!The HT5312 page that you posted from has instructions for how to reset them i.e. if you have a rescue email address (which is not the same thing as an alternate email address) on your account then steps 1 to 5 half-way down that page should give you a reset link.
If you don't have a rescue email address (you won't be able to add one until you can answer your questions) then you will need to contact Support in your country to get the questions reset (these are user-to-user forums).
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 page that you posted from to add a rescue email address for potential future use -
I dont have any credit card so how can i buy some apps?
I dont have any credit card so how can i buy some apps?
If you do not already have an Apple ID try downloading a free app and you should be prompted to creat an Apple ID that you can use without a credit card. You must download a free app first. If you already have an Apple ID, sign out of the ID and then download a free app and you should be taken through the process that I am describing above.
Read more here.
http://lifehacker.com/5798047/create-an-apple-id-in-itunes-account-without-a-cre dit-card
And here as well - from Apple.
http://support.apple.com/kb/HT2534 -
I have forgot my secret questions of Apple's account How can I get it back to buy some apps in apple store ?
Apple ID security issues -
Call Apple Care and ask for the Account Security Team. They can assist you with your issue.
There is no need for huge print unless you are visually impaired. -
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Oh..first of all i have to say that I don't have the credit card but I gave to your company my cell number.
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BTW, you're not communicating with Apple when you post here. With the exceptions of the Community Hosts who aren't technical/customer service staff, we're all just fellow users here.
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What was the response from iTunes after you contacted them like the message said to do?
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Thanks.Double check that you have not enabled the restrictions for installing and/or deleting apps
Settings>General>Restrictions. -
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